Jobs at NICE CXone
116,536 open positions
Portfolio Solution Engineer
Company: NICE
Location: Remote
Posted Oct 24, 2023
NICE is seeking a Portfolio Solution Engineer with 10+ years of experience in solution selling, particularly in call center operations, telephony, and cloud computing. The role involves leading the functional and technical sales process, delivering demonstrations, managing customer requirements, and influencing clients. The ideal candidate should have exceptional presentation skills, experience in customizing demos, and a strong technical aptitude. NICE is an equal opportunity employer offering a challenging work environment with opportunities for growth.
Specialist Solutions Architect
Company: NICE
Location: Other US Location
Posted Oct 20, 2023
NICE is a global company that offers software solutions for delivering exceptional customer experiences, fighting financial crime, and ensuring public safety. They are seeking a Solution Architect with extensive experience in software integration, web architecture, database systems, and emerging technologies. The role involves establishing credibility, leading solution design, communicating with various stakeholders, and collaborating with product management. NICE is an equal opportunity employer with a strong focus on innovation, AI, cloud, and digital technologies.
Senior Cloud Network Engineer
Company: NICE
Location: Other US Location
Posted Oct 23, 2023
NICE is seeking a Senior Cloud Network Engineer to lead a team responsible for maintaining the health of the company's global network, which includes both private cloud data centers and public cloud (AWS) environments. The role involves working with a variety of network-related devices and technologies from multiple vendors, ensuring 99.99% uptime, and coaching other engineers. The ideal candidate should have 5+ years of experience with network infrastructure devices and technology, advanced understanding of Ethernet and public cloud technologies, and solid experience with OSPF, BGP, and firewalls.
Scrum Master
Company: NICE
Location: Salt Lake City, UT
Posted Oct 23, 2023
NICE is seeking a Scrum Master for a hybrid role in Sandy, UT. The Scrum Master will facilitate and support the Scrum process, remove impediments, coach the team to self-organize and improve, promote communication and collaboration, and report on team progress. Qualifications include 3+ years of experience as a Scrum Master, strong understanding of the Scrum framework, experience facilitating agile teams, excellent communication skills, and ability to work independently and as part of a team. NICE is an equal opportunity employer offering a challenging work environment with opportunities for growth.
Senior Specialist Software Engineer
Company: NICE
Location: Other US Location
Posted Oct 24, 2023
NICE is seeking a skilled and experienced Contact Center Developer with expertise in routing and Java programming. The role involves developing and maintaining contact center applications, focusing on routing functionality. The ideal candidate will have proven experience in managing ACD, expertise in designing call routing flows, and proficiency in VOIP systems and related protocols. They will collaborate with cross-functional teams to deliver cutting-edge solutions that enhance contact center operations. The company offers a challenging environment for those who bring their A game.
Lead Software Engineer (SIP, RTP)
Company: NICE
Location: Salt Lake City, UT
Posted Oct 25, 2023
The job posting is for a Lead Software Engineer position at NICE CXone, a company that provides cloud-based customer experience solutions. The job involves designing, developing, and maintaining software, as well as mentoring junior staff members. The company is described as entrepreneurial and innovative, with a focus on customer experience and employee development.
Product Customer Success Manager
Company: NICE
Location: Dallas-Fort Worth, TX
Posted Oct 22, 2023
NICE is seeking an EEM Product Customer Success Manager with extensive technical expertise in Workforce Management. The role involves creating loyal promoters, retaining and increasing revenue, and ensuring product subscription renewal. Key responsibilities include developing customized presentations, conducting complex discovery conversations, and engaging in proactive communication with clients. The ideal candidate should have 2+ years of experience in the enterprise software marketplace, strong communication skills, and the ability to manage multiple projects simultaneously. NICE is an equal opportunity employer offering a dynamic work environment with opportunities for growth and development.
Snowflake Administrator
Company: NICE
Location: Other US Location
Posted Oct 25, 2023
NICE is seeking a Snowflake Administrator to manage and maintain the Snowflake data platform, ensuring reliability, performance, and security. The role involves installation and configuration, performance optimization, data integration, security and compliance, backup and recovery, monitoring and maintenance, capacity planning, documentation and training, and collaboration with data teams. The ideal candidate should have a Bachelor's degree in Computer Science or related field, SnowPro Certification, proven experience in database administration or data engineering, strong understanding of data warehousing concepts, ETL processes, and SQL, proficiency in Snowflake architecture, administration, and performance tuning, familiarity with cloud platforms, solid understanding of data security and compliance best practices, excellent problem-solving skills, and strong communication skills.
Product Manager, Actimize
Company: NICE
Location: Other US Location
Posted Oct 22, 2023
NICE Actimize is seeking a dynamic individual to join their team as a Product Manager within the NICE Actimize Anti-money Laundering Solution Suite team. The Product Manager will guide a team responsible for a product line contribution within the AML Line-of-Business, managing the entire product lifecycle from strategic planning to tactical activities. The role involves developing new product extensions, expanding product capabilities, and driving innovative solutions that address business challenges. The ideal candidate should possess strong business and technical savvy, excellent problem-solving skills, and superior written and oral communication abilities. They should also have a deep understanding of AML regulations and market trends.
Technical Engineer
Company: NICE
Location: Other US Location
Posted Oct 28, 2023
NICE is a global leader in AI-powered customer experience software, offering a cloud-native platform, CXone, for contact centers and beyond. The company is seeking an Implementation Engineer to install, configure, and support NICE solutions for customers worldwide. The role involves traveling to remote sites for installations, upgrades, and go-live cut-overs, as well as troubleshooting technical issues and providing training. The ideal candidate should have a B.Sc in Computer Science, Electrical Engineering, or a related field, and practical experience with NICE platforms. Strong client-facing and interpersonal skills, domain expertise, and professional capabilities are required. The role involves working in various global timezones, including holidays, nights, and weekends.
Senior Cloud Network Engineer
Company: NICE
Location: Salt Lake City, UT
Posted Oct 25, 2023
NICE is seeking a Senior Cloud Network Engineer for a position in Salt Lake City, UT or Dallas/Fort Worth, TX. The role involves designing and operating Carrier Grade SaaS delivery infrastructure, implementing and supporting network infrastructure components, and ensuring network uptime. The ideal candidate should have a Bachelor's Degree in Computer Science or a related field, 6+ years of experience in configuration of OSPF, BGP, Layer7 switching, VPNs, and VoIP protocols, and understanding of Cloud Formation templates and automation orchestrators. NICE is a global company that provides software products for delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety.
Lead/Senior Software Engineer
Company: NICE
Location: Salt Lake City, UT
Posted Oct 25, 2023
NICE is seeking a Lead/Senior Software Engineer with expertise in AWS, Java, and related technologies. The role involves designing, developing, testing, and maintaining the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, unit testing, code reviews, resolving defects, supporting production environments, and mentoring junior staff. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 7+ years of software development experience, and strong problem-solving skills. Bonus experience includes knowledge of information security, Mongo or Dynamo DB, Rest/Web Sockets/GRPC, Jira, automation/testing tools, agile development processes, telecommunications/telephony, call centers, and CI/CD environments. NICE offers a fast-paced, collaborative work environment with opportunities for growth and development.