Jobs at NICE
116,047 open positions
Software Architect (AWS, PHP)
Company: NICE
Location: Salt Lake City, UT
Posted Aug 24, 2023
NICE is a global company that offers exceptional customer experiences and fights financial crime. They are seeking a Software Architect with 10+ years of experience in software development, expertise in designing systems for performance and scalability, and knowledge of AWS, PHP, and RESTful web services. The role involves providing technical leadership, setting end-to-end technical direction, and ensuring high availability and security standards. NICE is an equal opportunity employer that values diversity and innovation.
Lead QA Engineer
Company: NICE
Location: Other US Location
Posted Aug 21, 2023
NICE is seeking a highly motivated QA Lead to join CXone, their integrated open cloud customer experience platform. The role involves leading quality assurance, driving continuous improvement, and ensuring high-quality releases. The ideal candidate should have a BS in Computer Science, 4+ years of software testing experience, and strong understanding of QA methodologies. Familiarity with test automation frameworks and tools is also required. NICE is a global leader in software products for delivering extraordinary customer experiences and fighting financial crime.
Project Manager, Actimize
Company: NICE
Location: Other US Location
Posted Aug 21, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. Experience in AML, Fraud domain areas or Compliance experience, would be a plusExperience in data-intensive system implementationP&L focusedAbility to thrive in a time-sensitive, high energy, stressful and demanding entrepreneurial environment, balancing internal and external demandsA problem-solver and decision maker with the flexibility to adapt project scope to changing markets and client demandsAbility to proactively identify and resolve technical and project delivery issuesFluent in English written and verbal communication.PMP/PRINCE2 or equivalent – AdvantageTravel up to 30%About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.What we doWe have three principal areas of activity: Perfecting Customer Experience, Powering Public Safety, and Financial Crime Prevention & Compliance.Fighting Financial Crime and Ensuring Compliance - We help financial services institutions detect and prevent fraud, manage regulatory compliance, and identify money laundering threats quickly and accurately, protecting them against financial crime, regulatory, and reputational risk. With a holistic, consolidated view across the enterprise and innovative, flexible technology, our solutions provide institutions a clear view of risk, enabling their staff to resolve issues efficiently, and keeping the organization up to speed with a rapidly changing regulatory landscape.NICE Actimize is currently seeking a motivated, seasoned, hands-on Project Manager with a successful track record of implementing enterprise applications within the financial industry; preferably analytical applications as a vendor. We’re ambitious. We’re relentless. Constantly.
National Account Executive (Southeast)
Company: NICE
Location: Remote
Posted Aug 21, 2023
NICE is a global company that offers challenging roles with opportunities for growth and success. The company values creativity, tenacity, positivity, and honesty. The role involves executing multi-million dollar deals with C-suite decision-makers in enterprise organizations. NICE provides competitive compensation, extensive benefits, ongoing training, and a results-oriented culture. The company is committed to corporate social responsibility and offers a fun work environment with numerous perks.
RVP, Sales, SMB, CX
Company: NICE Ltd
Location: Other US Location
Posted Aug 23, 2023
NICE is seeking a highly experienced RVP of SMB Sales to lead a defined sales territory effort, develop new sales strategies, and manage a corporate sales team within NICE CXOne. The role involves achieving sales targets, hiring and training managers, sales forecasting, negotiating contracts, and creating new revenue opportunities. The ideal candidate should have a Bachelor's degree in Business Management, Communications, or Marketing, 5+ years of sales management experience, and a proven track record of exceeding quotas. NICE is an equal opportunity employer offering a fast-paced, growth-oriented environment.
Product Designer
Company: NICE
Location: Other US Location
Posted Aug 21, 2023
NICE is seeking a talented Product Designer to join their team and shape extraordinary user experiences. The role involves end-to-end design ownership, user-centric innovation, and usability testing. The ideal candidate should have 7+ years of experience in complex B2B/B2E product environments and proficiency in UX/UI software.
Specialist Software Architect
Company: NICE
Location: Other US Location
Posted Aug 24, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Attitude of quality, diligence and thoroughness.Conduct code reviewsConduct architectural and design reviews.Evaluate new technologies/innovations and industry trends.Intentionally drives business value through architectural innovation.Level Distinctions10-14 years of software development experience, at least 6 of them developing in SaaS/CloudExperience as a SaaS/Cloud ArchitectExcellent problem solving abilities.Excellent decision-making skills.Strong quality orientationSound understanding of various architectural patterns and GOF design patterns.Experience designing and developing multi-tenant SaaS-based solutionsExperience with micro services and event driven architectureDevelopment experience with RESTful API driven architectures and productsExperience in data modeling and database design with both SQL and NoSQL databases preferably PostgreSQL and DynamoDB.Development experience using Java, Spring Boot, Kafka, and API gatewaysWorking experience with stream event processing framework like Flink.Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins, Docker, Kubernetes and ArtifactoryExperience working in Agile methodology development environment and using work item management tools like JIRAProven ability to educate and mentor junior engineers on principles of distributed systems and contemporary design patterns for building microservicesFamiliarity and/or experience with public cloud infrastructure and technologies such as Amazon Web Services (AWS), Google Cloud Engine, or Azure a plusFamiliarity with Web development technologies (JavaScript, HTML5, CSS3, Vue JS); experience with relevant frameworks like NodeJS, AngularJS, ReactJS, and Bootstrap a plusExperience developing large scale high performing real-time systemsDevelopment experience using Security technologies like OAuth and JWTFamiliarity with Machine Learning conceptsFamiliarity with Time series databases and Graph databasesFamiliarity with data pipelines and ETL technologiesDemonstrated ability to influence others, especially in sensitive or complex situationsExcellent interpersonal and communication skillsAbility to work independently and collaborativelyAbility to communicate design rationale and build consensusAbility to prioritize and manage work to critical project timelines in a fast-paced environmentAbility to develop new approaches to complex design problemsMust be organized, have an eye for detail, and be able to put ideas into a tangible formExperience using Test Driven Development, Continuous Integration, and Test AutomationAbility to work with and take direction from remote US based teamsEducation Qualification:E/B.Tech in Computer ScienceAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, case management, fraud detection and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. We are currently hiring Specialist Architect to join our growing X-Sight R&D engineering team in Pune. X-Sight is our cloud-native platform for financial crime products & solutions.Job DescriptionThe Software Architect is responsible for providing technical leadership across development teams in one or more functional areas.This position is ultimately responsible for successful implementation of key deliverables to ensure that each release is designed with high availability, scalability, serviceability and supportability in mind.You will be responsible for the architecture of our product platform end to end. Reporting to the Director of Engineering and working closely with all the engineering functions, chief architect, architecture review board and the scrum teams.You will drive an open and extensible event-driven architecture, ensuring relevant technology solutions are being adopted, good engineering practices are implemented, and the overall system design and architecture is kept while we develop new features to the market. You will have a key role in fostering innovation and ensuring adoption of new technologies as needed.We are looking for someone who is passionate about delivering high quality cloud products that are performant, secure, and resilient. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Position: Specialist Architect Location: Pune, India NICE Actimize is the largest and broadest provider of financial crime, risk and compliance products & solutions for regional and global financial institutions, as well as government regulators. You are expected to be very hands on and have an in-depth technical understanding of enterprise and cloud software architecture. Main Responsibilities and DeliverablesSet the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure.Communicate architecture in an effective and professional manner.Drive technical decisions, solve tough problems, and coordinate multiple project execution.Ensure that the Development coding quality standards and review processes are followed to ensure proper security and high availability standards.Monitoring the quality of code that is delivered by your team through reviews and other processes.Foster strong teamwork environment and create passion and energy within the team.Be an active participant in the development leadership team ensuring corporate success.Represents self and department with professionalism and competence.Follow the company Code of Ethics and policies and procedures at all times.Overall responsibility for the platform architecture, establish well architected and designed solution.Working with several scrum teams and actively involved in the design of multiple features in parallel.Mentor and develop architects, engineers and Involvement in hiring great engineers.Participate in envisioning of next gen plans to achieve strategic objectives of the organization.Drive the architecture of a project/product line, including authoring functional and design specifications, scalability, security, data flow, and interface.Contribution to the strategic vision of XSight LOB.Identify impact of new technologies on our products and communicate to development teams.Partner with customers/prospects on product functionality and future direction; participate in industry briefings.Consider customer impact; when considering alternatives, evaluate whether something we are asking the customer to do would be reasonable. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance. We’re ambitious. NICE is proud to be an equal opportunity employer.
Sr. Director, Product Management
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 23, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Manages people, relationships, and expectations in a dynamic environment. This job description does not constitute a written or implied contract of employment.Education Requirements:Bachelor’s Degree in Computer Science, Business Information Systems, Marketing, or a similar field or equivalent work experience required. Experience Requirements:10+ years of product management experience with formal product management techniques, tools, and principles involved in planning and delivering new software products and services.7+ years of management experience in a software environment.Management experience in a matrixed organization is preferred.Management experience in a hybrid or remote model is preferred.Requires excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar.Ability to communicate effectively with different business units about technology and processes.Experience with a SaaS and/or Cloud deployed product set.Solid engineering foundation indicated by a demonstrated understanding of product design, life cycle, software development practices, and support services.Mastery of engineering concepts and core technologies: development models, programming languages, databases, testing, and documentation.Requires in-depth knowledge of and experience with agile & SCRUM development methodologies.Experience with P&L accountability.Proven track record of delivering high-quality software products.Experience coordinating the work and competencies of product staff within functional project groups.Lead, while supporting project management to coordinate multiple interrelated projects within the group as well as setting priorities.Requires ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate.Experience managing one’s own time and balancing many different projects simultaneously.About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Defines and adheres to product development lifecycle. Is responsible for timely product releases and quality of the product. Ensures effective and efficient collaboration between engineering and other departments, especially marketing and professional services, in setting product direction and ensures successful client delivery.Financial Responsibilities:Adherence to Product Management operational budget.Ensures proper levels of staffing to accomplish corporate goals with minimal overhead.Proper allocation of budget between internal and external staffing to optimize throughput.Tracks and reports software capitalization.Ensure standards and practices used by PMs are industry best practice and meets the security and compliance needs of the company.Ensure that PMs do not infringe on patents or trademarksMaintains ownership of profit and loss of the company’s assigned product/solution set.Recommends new components, tools, and technical partnerships required for successful product development which will require budgeted funds.Required to run cost analysis and market research to determine the impact a new or revised product will have on the market and our overall sales.Ensures the GTM process is followed and supported to bring solutions to market on time and within budget.Works with one or more budget lines. Main Responsibilities:Develop programs, policies, and procedures that assure consistent and replicable product management methodsParticipate in project scope, schedule, and cost reviewsUnderstand product capabilities and limitationsIdentify and implement ways to improve and promote quality and demonstrate accuracy and thoroughnessEstablish working relationships with external vendorsHands-on experience in all phases of the product development cycle from concept to market launchPeople management experience that demonstrates an ability to motivate and lead product/project teamsIntegrate customer requirements through the product effort for championing next-generation productsDetermine staffing needs, recruit, select, and train staff to meet the goals of the departmentQuickly gain an understanding of the company’s technology and markets; establish yourself as a credible leaderResponsible for new product software development and qualityRelease schedulingKeeps abreast of new technologies and has demonstrated knowledge and experience in various technologiesManage 3rd party consulting partners implementing productsPrepare and submit weekly project status reports; prepare monthly reports outlining team assignments and/or changes, project status changes, and forecast project timelinesFollow the company Code of Ethics and Nice policies and procedures at all times.Communicate effectively and professionally with customers in and outside of Nice.This job description is not intended to be all-inclusive, and employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.This organization reserves the right to revise or change job duties as the need arises. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Primary Purpose:The Sr. Director, Product Management, CXone Suite LoB, is responsible for recruiting and developing a highly productive global Product Management team. Works with R&D and marketing groups on the product roadmap. NICE is proud to be an equal opportunity employer.
Senior Software Engineer_Angular
Company: NICE
Location: Other US Location
Posted Aug 24, 2023
NICE is a global company that offers challenging opportunities in software development, UI design, and automation testing. They seek candidates with a Bachelor/Master's degree in Computer Science or Electronic Engineering, and 4-10 years of experience in software development, UI design, and Java. Knowledge of cloud technologies, Agile methodologies, and continuous integration is required. NICE is an equal opportunity employer with over 8,500 employees worldwide.
Senior Software Engineer - .net C#
Company: NICE
Location: Other US Location
Posted Aug 23, 2023
NICE is seeking a skilled Contact Center Developer with expertise in routing and Java programming to join their dynamic team. The role involves developing and maintaining contact center applications, with a focus on routing functionality. The developer will collaborate with cross-functional teams to deliver cutting-edge solutions that enhance contact center operations.
Sr. Software Engineer
Company: NICE
Location: Other US Location
Posted Aug 20, 2023
NICE is seeking a Senior Salesforce Developer II to maintain and enhance their Salesforce.com platform. The role involves designing and building Visual Force pages, complex triggers, and custom objects. The developer will work closely with internal teams and communicate with project managers, clients, and other developers. The ideal candidate should have 5+ years of Salesforce.com development experience, 2+ years of operational support, excellent communication skills, and Salesforce Certified Platform Developer I certification. NICE is an equal opportunity employer offering a challenging work environment with opportunities for growth and innovation.
Account Executive - Sales
Company: NICE
Location: Other US Location
Posted Aug 23, 2023
NICE is a software company that offers innovative solutions for customer experience, financial crime, and public safety. The company is looking for an Account Manager to manage large Enterprise/Mid Market accounts in India, focusing on key accounts in the insurance, banking, telco, BPO, and global in-house captive industries.