Jobs at PointClickCare
156 open positions
Sales Operations Support Representative
Company: PointClickCare
Location: Remote
Posted Mar 09, 2024
PointClickCare, a leading senior care platform for over 20 years, is seeking a Sales Support Representative. The role involves facilitating sales transactions, managing opportunities, and collaborating with various departments. Key responsibilities include creating sales quotes, analyzing subscription records, and liaising with different teams. The ideal candidate should have experience with Salesforce CRM, SaaS Sales, and strong communication skills. PointClickCare is committed to equal employment opportunities and information security.
(US) Director, Product Management (Payer)
Company: PointClickCare
Location: Remote
Posted Dec 09, 2023
If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. 8+ years of Software Product Management experience 3+ years of managing and leading a team to include owning performance management, engagement/morale, development and coaching and mentoring of team members Bachelor’s degree in Business, Engineering, or related field Experience managing products through the entire product lifecycle with solid product fundamentals High degree of adaptability and experience creating clarity from ambiguity and driving execution Strong listening, communication, collaboration, and presentation skills, particularly with regard to executive audiences Advanced experience navigating platform products, matrix organizations, and matrix organizational structures Strong preference for candidates with experience in one or more of the following: 1) Leading products with a network business model, 2) Delivering products that create value for payers, 3) Driving product commercialization transformational change LI-Remote LI-JP1 It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. Lead and manage Product Managers to include hiring, coaching and mentoring, performance management, development and overall engagement of team members. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. Additionally, this role is accountable for leading and supporting product delivery efforts, including strong partnerships with, but not limited to: Engineering, Product Analytics, Marketing, Software Commercialization, Sales, Customer Success, and Professional Services. Develop product strategy and priorities, with a perspective on value to customers, alignment with PointClickCare strategy, and creation of network effects PointClickCare stakeholders. Communicate product strategy, priorities, and roadmaps to all stakeholders, aligning on outcomes and using metrics to monitor our success and adjust along the way.
(US) Solutions Analyst - Technical Integration
Company: PointClickCare
Location: Remote
Posted Mar 09, 2024
PointClickCare, a leading senior care platform for over 20 years, is seeking a customer-facing support expert with SaaS experience. The role involves troubleshooting complex technical and integration issues, working cross-functionally, and maintaining product expertise. Required skills include data analysis, API support, and strong communication. Experience with PointClickCare, AppDynamics, and Sales Force/Service Cloud is a plus.
(US) Project Manager, Professional Services
Company: PointClickCare
Location: Remote
Posted Nov 08, 2023
PointClickCare, a leading senior care platform for over 20 years, is seeking a remote project manager for the Central Region in the US. The role involves managing multiple customer EHR implementation projects, understanding customer needs, and ensuring successful migration to the PointClickCare solution. The ideal candidate should have experience in project management, preferably with healthcare systems, and strong leadership, communication, and problem-solving skills. PointClickCare is committed to equal employment opportunities and information security.
(Canada) Customer Success Manager, Enterprise
Company: PointClickCare
Location: Remote
Posted Mar 10, 2024
<p>For more than 20 years PointClickCare has been the backbone of senior care Weve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform <p> <p><br ><p> <p>With Collective Medical amp Audacious Inquiry weve become the most expansive fullcontinuum care collaboration network offering care teams immediate pointofcare access to deep realtime insights at every stage of a patients journey<p> <p><br ><p> <p>For more information on PointClickCare please connect with us on Glassdoor and LinkedIn<p> <p><br ><p> <p>Reporting to the Director Customer Success the Customer Success Manager is responsible for managing and providing worldclass partnerships to their clients and ensuring they are optimizing the use and value of PointClickCares solutions The ideal Senior Customer Success Manager will possess business consulting background and enterprise SaaSknowledge that enables them to drive an engagement at the Clevel This position can work remotely and will travel to various client locations as required<p> <p><b>Key Responsibilities<b> <p><ul><li>Builds grows and expands client relationships at all levels while identifying and maintaining critical contacts across various functional areas of the organization administration IT clinical financial etc including CSuite <li> <li>Demonstrates a fluid understanding of all market segments and lines of business by contributing to cross functional initiatives and discussions <li> <li>Advanced understanding of product industry and company while applying a prescriptive approach to relevant valuebased customer conversations<li> <li>Leverages PointClickCare Customer Success methodology and exceptional communication skills to build a comprehensive strategy and align on customer initiatives goals and outcomes <li> <li>Develop and maintain annual joint customer success plans that include agreed upon scope shared metrics user engagement adoption plans and timelines<li> <li>Eliminates barriers to customer advocacy and expansion<li> <li>Facilitates Executive Business Reviews between customer decision makers and PointClickCare executive sponsors to drive business alignment on desired outcomes<li> <li>Works as a Trusted Advisor to provide strategic guidance and a path to value with Customer Executive Leadership and internal account teams <li> <li>Works cross functionally with internal teams to maximize expansion adoption and retention of solutions Exceptional balance of revenue growth and retention outcomes <li> <li>Works closely with the Account Executive in identifying and uncovering possible sales expansion opportunities to achieve organizational goals<li> <li>Provides early warning and turnaround strategies that focus on customer health and churn mitigation<li> <li>Acts as a point of escalation when required to help manage customer expectations and develop Save plans for atrisk accounts<li> <li>Advocates on behalf of accounts with other departments in PointClickCare by developing positive internal working relationships<li> <li>Builds and maintains a portfolio of referenceable accounts<li> <li>Consistently demonstrates empathy tact and confidence when engaging in customer conversations<li> <li>Leads strategic Customer Success initiatives <li> <li> Onboards and provides mentorship to new team members to the Customer Success Organization<li> <li> An excellent communicatorspeaker able to quickly gain buyin<li> <li> Dedicated to meeting customer and company expectations <li> <li> Exceeds all KPI targets including NRR while maintaining strong client relationships <li> <li> Complete CSM Certification within 12months of hire<li> <ul><p> <p><p>It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domesticcivil partnership status disability veteran status genetic information or any other basis protected by law PointClickCare welcomes and encourages applications from people with disabilities Accommodations are available upon request for candidates taking part in all aspects of the selection process Please contact recruitmentpointclickcarecom should you require any accommodations<p> <p><br ><p> <p>When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team recruitmentpointclickcarecom <p> <p><br ><p> <p>PointClickCare is committed to Information Security By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential andor sensitive information<p> <p><p>
Financial Analyst (Internship)
Company: PointClickCare
Location: Salt Lake City, UT
Posted Mar 09, 2024
PointClickCare, a leading senior care platform for over 20 years, has expanded its capabilities with Collective Medical & Audacious Inquiry. They offer extensive care collaboration, providing real-time insights at every stage of a patient's journey. The company is seeking a Financial Analyst, FP&A, to support financial planning and analysis initiatives. The role involves developing financial forecast models, conducting in-depth analysis, and working on ad-hoc projects. Key responsibilities include advanced Excel skills, time management, strong analytical skills, and Salesforce/NetSuite experience. The ideal candidate is a recent graduate or soon-to-be graduate in Finance, Accounting, or Management.
Marketing Manager (1 year contract)
Company: PointClickCare
Location: Northern America
Posted Mar 06, 2024
<div>For more than 20 years PointClickCare has been the backbone of senior care Weve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform <div><div><br><div><div>With Collective Medical amp Audacious Inquiry weve become the most expansive fullcontinuum care collaboration network offering care teams immediate pointofcare access to deep realtime insights at every stage of a patients journey<div><div><br><div><div>For more information on PointClickCare please connect with us on <a class=postingslink href=httpwwwglassdoorcaOverviewWorkingatPointClickCareEIIE4526661125htm rel=nofollow>Glassdoor<a> and <a class=postingslink href=httpswwwlinkedincomcompany50625trk=tyahamptrkInfo=tarId3A14069148352742Ctas3Apointclickcare2Cidx3A214 rel=nofollow>LinkedIn<a><div><div><br><div><div><b>Contract Duration<b><div><div>1216 months<div><div><br><div><div><b>Position Location<b><div><div>Remote North America <div><div><br><div><div><b>Position Summary<b><div><div>PointClickCare is looking for an experienced B2B Marketing Manager to joining our growing SaaS healthcare technology company As a Marketing Manager you will own planning executing and measuring the performance of marketing campaigns for PointClickCare You will drive product demand through multiple channels including paid ads publications web email social and multiple onsite channels You will work closely with crossfunctional teams inclusive of Product Managers Marketers Content Strategies Senior Business Leaders and manage agency production <div><div> <div><div>A successful candidate will have excellent written and oral communication skills data driven analyses and insights strong interpersonal skills deep curiosity about how things work and a passion for building excellent value propositions and communication plans <div><br><br><div class=h3>Key Responsibilities<div><li style=>Works across a dynamic ecosystem of stakeholders to develop execute and maintain highimpact multitouch campaigns inclusive of events that inspire consumers and drive engagement<li><li style=>Creations of marketing campaign briefs for the agency to facilitate Provide clear communication on our goals and KPIs to ensure agency deliver results<li><li style=>Manage campaign budget planning forecast and PO creation to ensure spend is tracked accurate and that we maintain our targeted cost per lead <li><li style=>Responsible for consuming and leveraging Portfolio narratives to produce audiencecentric derivative content <li><li style=>Seek out ways to utilize marketing automation to improve MQL to SQL process for higher lead quality<li><li style=>Research and refine new marketing approaches to reach and engage key audiences such as accountbased marketing field marketing etc<li><li style=>Regularly dive deep into data reports and dashboard to monitor campaign results and drive strategic decision making to optimize<li><li style=>Manage multiple projects and balancing contending priorities in a rapidly changing environment<li><li style=>Provide clear consistent and frequent communication across stakeholders inclusive of campaign plans tactics goals and performance of campaigns<li><br><br><div class=h3>Required Experience<div><li style=>4+ years of B2B marketing experience<li><li style=>Experience building executing and scaling crossfunctional programs or marketing campaigns from concept to completion<li><li style=>Experience using data and metrics to measure Impact and determine improvements<li><li style=>Experience with paid and owned and operated channels ie email onsite etc<li><li style=>Experience presenting ideas to various levels of an organization to gain support for initiatives<li><li style=>Experience with Excel or Salesforce data manipulation macros charts and pivot tables<li><li style=>Proven success in developing and executing accountbased marketing campaigns to drive engagement and revenue <li><div>LITW1<div><div>LIRemote<div><div><br><div><div>It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domesticcivil partnership status disability veteran status genetic information or any other basis protected by law PointClickCare welcomes and encourages applications from people with disabilities Accommodations are available upon request for candidates taking part in all aspects of the selection process Please contact recruitmentpointclickcarecom should you require any accommodations<div><div><br><div><div>When you apply for a position your information is processed and stored with Lever in accordance with <a class=postingslink href=httpswwwlevercoprivacypolicy rel=nofollow>Levers Privacy Policy<a> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team <a class=postingslink href=mailtorecruitmentpointclickcarecom rel=nofollow>recruitmentpointclickcarecom<a> <div><div><br><div><div>PointClickCare is committed to Information Security By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential andor sensitive information<div><img src=httpsremotivecomjobtrack1899385blankgifsource=publicapi alt=>
Technical Account Manager-Core
Company: PointClickCare
Location: Remote
Posted Feb 29, 2024
<p>For more than 20 years PointClickCare has been the backbone of senior care Weve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform <p> <p><br ><p> <p>With Collective Medical amp Audacious Inquiry weve become the most expansive fullcontinuum care collaboration network offering care teams immediate pointofcare access to deep realtime insights at every stage of a patients journey<p> <p><br ><p> <p>For more information on PointClickCare please connect with us on Glassdoor and LinkedIn<p> <p><br ><p> <p><b>Position Summary<b><p> <p><b> <b><p> <p><span>Reporting to the ManagerTechnical Account Management the Technical Account Manager is a trusted business adviser that is responsible for providing premier service to customers through PointClickCares Technical Account Management TAM program Through this program they are responsible for managing the technical health of their customers through exemplary service delivery planning and <span>execution<span> This position can be located remotely or in our Mississauga office<span><p> <p><span> <span><p> <p><b>Key Responsibilities<b><p> <p><b> <b><p> <p><span><span><span> <span><span>Providing an excellent customer experience for assigned accounts by anticipating identifying and resolving issues<span><p> <p><span><span><span> <span><span>Providing answers to customer inquiries and managing a diverse and complex scope of support issues that go beyond help desk questions<span><p> <p><span><span><span> <span><span>Managing customer incidentsissues through to full resolution<span><p> <p><span><span><span> <span><span>Ensuring issues and questions identified in preview are addressed to customers satisfaction<span><p> <p><span><span><span> <span><span>Serving as an escalation point for customers during implementation and on high priority support cases<span><p> <p><span><span><span> <span><span>Execute database refresh and custom data service requests for subscribed customers<span><p> <p><span><span><span> <span><span>Establishing and maintaining relationships internally with implementation account management customer support and product teams and externally with key customer contacts<span><p> <p><span><span><span> <span><span>Communicating regularly with customers to evaluate satisfaction and proactively identify upcoming needs<span><p> <p><span><span><span> <span><span>Continually seek opportunities to increase customer satisfaction and deepen customer relationships<span><p> <p><span><span><span> <span><span>Maintaining CRM and other relevant customer account information<span><p> <p><span><span><span> <span><span>Developing action plans in collaboration with the Customer Success Manager<span><p> <p><span><span><span> <span><span>Removing roadblocks toward achieving customerspecific action plans<span><p> <p><span><span><span> <span><span>Coordinating crossdepartmental resources where deemed necessary to remove roadblocks on issues<span><p> <p><span><span><span> <span><span>Providing customer feedback and potential opportunities to relevant internal groups<span><p> <p><span><span><span> <span><span>Prioritizing customer requests in conjunction with the Product group<span><p> <p><span><span><span> <span><span>Travelling to assigned TAM accounts within their portfolio and providing onsite assistance to resolve issues as required<span><p> <p><b> <b><p> <p><b>Required Experience<b><p> <p><b> <b><p> <p><span><span><span> <span><span>Minimum of 35 years in a customerfacing role<span><p> <p><span><span><span> <span><span>Experience dealing with large customers and complex support issues<span><p> <p><span><span><span> <span><span>Strong customer orientation and service skills<span><p> <p><span><span><span> <span><span>Proven ability to build rapport trust and respect with customer contacts<span><p> <p><span><span><span> <span><span>Ability to handle difficult conversations with tact and effectiveness<span><p> <p><span><span><span> <span><span>Ability to prioritize issues based on customer needs and internal objectives<span><p> <p><span><span><span> <span><span>Demonstrated ability to complete multiple tasks concurrently and deliver results under pressure<span><p> <p><span><span><span> <span><span>Strong project and organizational skills<span><p> <p><span><span><span> <span><span>Ability to influence coordinate and interact with multiple parties internally and externally<span><p> <p><span><span><span> <span><span>Strong written and verbal communication skills<span><p> <p><span> <span>Strong analytical and problemsolving skills<p> <p><span> <span>Understanding of healthcare industry is an asset<p> <p><span><span><span> <span>PointClickCare knowledge beneficial <p> <p> <p> <p> <p><p>It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domesticcivil partnership status disability veteran status genetic information or any other basis protected by law PointClickCare welcomes and encourages applications from people with disabilities Accommodations are available upon request for candidates taking part in all aspects of the selection process Please contact recruitmentpointclickcarecom should you require any accommodations<p> <p><br ><p> <p>When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team recruitmentpointclickcarecom <p> <p><br ><p> <p>PointClickCare is committed to Information Security By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential andor sensitive information<p> <p><p>
Senior MDM (master data management) Engineer
Company: PointClickCare
Location: Remote
Posted Dec 05, 2023
If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. · Occasional travel may be required · Ability to work independently and maintain high quality of work products with little supervision LI-AV1 LI-remote It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. · Intermediate experience in cloud technologies, with familiarity in AWS or Azure · Familiarity with software development methodologies like SDLC and Agile, and tools like JIRA and Confluence · Familiarity with ETL tools like IBM Data Stage · Strong communication and presentation skills · Ability to effectively relate technical concepts to non-technical audience and requirements to technical teams · Occasionally may require an adjusted work schedule, and evening/weekend hours to meet deadlines · Good to have experience in DevOps, CI/CD integration, data modeling and mining, large-scale enterprise MDM implementation, HL7 messaging standard (version 2.x and CDA) & IHE profiles (PIX, PDQ, & XCPD), enterprise application development in Java, EJB, Springboot, and migrations from on-premise to cloud. · Deliver all functional aspects of an MDM implementation – installation, configuration, and deployment · Develop & Enhance Cloud (AWS) Native Multi-tenant MDM Setup · Analyze and resolve technical and configuration issues · Write complex queries and perform data profiling and analysis using tools like Excel, Python, or other similar tools · Work with databases such as MS SQL, Oracle, or DB2, and proficiently write DML, DDL, Stored Procedures, and Joins · Write scripts and applications in programming languages like Core Java, Python, and Shell Script · Helps define the overall MDM solution, informs delivery guidelines, contributes to designs and overall compliance to defined solution · Brings Industry and Domain Best Practices and Methodologies in Master Data Management · Guides client’s business and technology teams to develop strategies for Master Data Management implementation, governance, roll outs, etc. This individual should have the ability to quickly earn the trust of key internal and external stakeholders, lead and inspire teams, guide project direction and approach, resolve conflict, deliver tough messages with honesty and grace, and occasionally execute with limited information and ambiguity. What you’ll do: As a Senior MDM Engineer on the MDM team, you’ll be designing and delivering MDM solutions for state and federal government, private healthcare systems, and health information exchanges to enable secure, reliable, and connected healthcare.
Senior Software Engineer-Front End/Full Stack
Company: PointClickCare
Location: Minneapolis–Saint Paul, MN
Posted Feb 29, 2024
<p>For more than 20 years PointClickCare has been the backbone of senior care Weve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform <p> <p><br ><p> <p>With Collective Medical amp Audacious Inquiry weve become the most expansive fullcontinuum care collaboration network offering care teams immediate pointofcare access to deep realtime insights at every stage of a patients journey<p> <p><br ><p> <p>For more information on PointClickCare please connect with us on Glassdoor and LinkedIn<p> <p><br ><p> <p><b>Job title Senior Software EngineerFront endFull Stack<b><p> <p><br ><p> <p><b>What your daytoday will look like<b><p> <p> Identify prioritize and execute tasks in the software development life cycle<p> <p> Work with the business to iterate over software requirements<p> <p> Develop tools and applications by producing clean efficient code<p> <p> Automate tasks through appropriate tools and scripting<p> <p> Analyze and debug systems<p> <p> Perform validation and verification testing in a testdriven manner<p> <p> Review the work of others and invite others to review your work<p> <p> Collaborate with internal teams and vendors to fix and improve products<p> <p> Ensure software is uptodate with latest technologies<p> <p> <p> <p><b>What qualifications were looking for<b><p> <p> 3+ years writing JavaScript code is required understanding of JavaScriptTypeScript for both front end and back end<p> <p> 5+ years of proven work experience as a Frontend web developer using React JavaScriptTypescript CSS<p> <p> A solid knowledge of modern web development paradigms micro front ends and similar<p> <p> Experience writing clean code that performs well at scale <p> <p> Practical experience of REST principles and best practices of building and using RESTful APIs<p> <p> Experience with automated Web testing frameworks eg Cypress Jest Selenium etc<p> <p> Solid understanding of TDD and have working knowledge of it<p> <p> Proficient in GIT<p> <p> Experience using system and performance monitoring tools eg AppDynamics Kibana Sentry etc<p> <p> Excellent organization criticalthinking and personal leadership skills<p> <p> Selfstarter with the ability to deliver with minimal supervision<p> <p> Being okay with the uncomfortable feeling that comes from learning new things<p> <p> Team player<p> <p> Analytical mind with problemsolving aptitude<p> <p> <p> <p><b>Bonus points for<b><p> <p> BScBA in Computer Science or a related degree<p> <p> Experience with Spring Boot<p> <p> Experience with Docker Kubernetes and Istio<p> <p> Experience with Ansible<p> <p> Experience with Jenkins CICD pipeline<p> <p> Linux and IP networking knowledge<p> <p> Experience with AWSAzure cloud services or equivalent <p> <p> Experience with SAML OAuth and OpenID Connect<p> <p> Experience working on a SaaS product<p> <p> Experience with Service Oriented Architecture <p> <p> Knowledge of scripting languages such as Python Bash or Groovy<p> <p> Oncall experience with production grade systems<p> <p> Has mentored others in a professional setting<p> <p> <p> <p><br ><p> <p><b>LIHybrid<b><p> <p><b>LIJP1<b><p> <p> <p><p>It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domesticcivil partnership status disability veteran status genetic information or any other basis protected by law PointClickCare welcomes and encourages applications from people with disabilities Accommodations are available upon request for candidates taking part in all aspects of the selection process Please contact recruitmentpointclickcarecom should you require any accommodations<p> <p><br ><p> <p>When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team recruitmentpointclickcarecom <p> <p><br ><p> <p>PointClickCare is committed to Information Security By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential andor sensitive information<p> <p><p>
Application Analyst III - Salesforce Administrator (Contract 9-Month)
Company: PointClickCare
Location: Remote
Posted Dec 09, 2023
If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. · Salesforce Apex and Visualforce experience · Expert understanding of Salesforce flows · Strong written and verbal communication skills ·Territory Management & Case Management · Collaborating across multiple internal teams · Demonstrating organization, time management, and multi-tasking · Effectively communicating with technical and non-technical audiences MG1 MGLI1 Remote It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. Qualifications & Skills: · Salesforce Administrator Certification ·University degree or College diploma · Salesforce Advanced Administrator Certification · 5+ years' experience as Salesforce administrator · CPQ & Billing, Experience Cloud, and CRM Analytics experience is a major asset · Expert understanding of Salesforce.com Sales & Service Cloud key concepts including: Campaign Management, Lead Management, Opportunity Management. The role will focus heavily on mentorship, Salesforce configuration/customization, and internal business unit consulting. PointClickCare welcomes and encourages applications from people with disabilities. We use this information to evaluate your candidacy for the posted position.
(Canada) Sales Development Representative, Life Sciences
Company: PointClickCare
Location: Remote
Posted Dec 19, 2023
PointClickCare, a leading senior care platform for over 20 years, is seeking a Sales Development Representative (SDR) to attract and qualify Life Sciences prospects. The SDR will collaborate on targeted campaigns, generate leads, and contribute to booking and revenue targets. The role involves strategic territory planning, account planning, and using a CRM system. The SDR will report to the Manager of Account Development and work alongside other SDRs and Account Executives. The ideal candidate is goal-oriented, driven, positive, and has strong communication and relationship-building skills. They should have some experience in entry-level sales and be comfortable using CRM systems. Success in this role involves meeting goals, establishing a contact cadence, integrating well with the team, and identifying new leads weekly.