Jobs at Sophos
6,971 open positions
IT Support Engineer
Company: Sophos
Location: Other US Location
Posted Mar 13, 2024
<p><b>About Us<b><p> <p>Sophos is a worldwide leader and innovator of advanced cybersecurity solutions including Managed Detection and Response MDR and incident response services and a broad portfolio of endpoint network email and cloud security technologies that help organizations defeat cyberattacks As one of the largest pureplay cybersecurity providers Sophos defends more than 500000 organizations and more than 100 million users globally from active adversaries ransomware phishing malware and more Sophos services and products connect through its cloudbased Sophos Central management console and are powered by Sophos XOps the companys crossdomain threat intelligence unit Sophos XOps intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem which includes a centralized data lake that leverages a rich set of open APIs available to customers partners developers and other cybersecurity and information technology vendors Sophos provides cybersecurityasaservice to organizations needing fully managed turnkey security solutions Customers can also manage their cybersecurity directly with Sophos security operations platform or use a hybrid approach by supplementing their inhouse teams with Sophos services including threat hunting and remediation Sophos sells through reseller partners and managed service providers MSPs worldwide Sophos is headquartered in Oxford UK More information is available at wwwsophoscom <p> <p><br ><p> <p><b>Role Summary<b><p> <p><br ><p> <p><span>You will be the point of escalation for all IC1 support engineers An active technical resource on ITrelated projects creating knowledge and instructional articles contributing to IT service processes standards and policies and providing Executivelevel support<span><p> <p><b>What You Will Do<b> <p><ul><li>Interact with customers through video calls chat email or inperson to triage and resolve tickets using existing knowledge<li> <li>Follow established Standard Operating Procedures SOPs for IT processes<li> <li>Support onboarding of new employees<li> <li>Actively manage daytoday tickets and workloads including clear ticket notes<li> <li>Know how an ITSM platform is used within the IT service organization and provide suggestions for improvements<li> <li>Provide escalated technical support<li> <li>Work with the Asset Manager and maintain suitable regional stock levels of IT equipment by raising quotes and orders with chosen vendors to fulfill the stock needs<li> <li>Identify key barrierscore problems and apply problemsolving skills to resolve complex situations<li> <li>Providing training and guidance to our customers on how to use various IT tools and applications effectively<li> <ul><p><b>What You Will Bring<b> <p><ul><li>Indepth knowledge of either Mac andor PC OS environments <li> <li>Indepth knowledge and ability to troubleshoot common productivity tools such as O365 Email Zoom etc and effectively use these tools offer technical support and devise solutions based on MAC and Windows technologies<li> <li>Possess a robust ability to troubleshoot IT hardware including diagnosing and resolving issues with Laptops Desktops Printers Mobile Phones and peripherals<li> <li>A Network knowledge which includes understanding the network principles with an ability to use networking troubleshooting tools such as ping traceroute and Wireshark to troubleshoot network connectivity issues<li> <li>Familiarity with technologies such as VPN LAN WAN and wireless networks<li> <li>Comfortable troubleshooting Filer and print server administration Windows Server and Exchange connectivity<li> <li>Strong awareness of device management tools for example Intune and JAMF and user directories Microsoft Entra ID and Server AD<li> <li>Strong AudioVisual AV and Collaboration related skills and knowledge Ability to train set up and troubleshoot AV equipment for meetings presentations and events<li> <li>Strong understanding of Security Anti Virus Encryption BitLocker awareness of password policies and Malware<li> <li>Awareness of cloud computing environments and webbased applications<li> <li>Strong communication skills in English both written and verbal<li> <li>Excellent customer service orientation<li> <li>Effective problemsolving skills and proactive attitude<li> <li>Handling VIPsSMT and Customer escalations<li> <li>Strong analytical and logical skills problemsolving and diagnostics skills<li> <li>The ability to work alone and in a team as required<li> <li>Provide ticket amp communication updates and contribute towards improvement that adheres to our standards <li> <li>Assist in Project related activities as required<li> <li>Ensure that all knowledge base documents related to Known Errors and Workarounds are created and reviewed<li> <ul><p> <p><p>LIFC1<p> <p>B1<p> <p>LIHybrid<p> <p><br ><p> <p><br ><p> <p><b>Ready to Join Us<b><p> <p>At Sophos we believe in the power of diverse perspectives to fuel innovation Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description We challenge that notion Your unique experiences and skills might be exactly what we need to enhance our team Dont let a checklist hold you back we encourage you to apply<p> <p><br ><p> <p><b>Whats Great About Sophos<b><p> <p> Sophos operates a remotefirst working model making remote work the primary option for most employees However some roles may necessitate a hybrid approach Please refer to the location details in our job postings for further information<p> <p> Our people we innovate and create all of which are accompanied by a great sense of fun and team spirit<p> <p> Employeeled diversity and inclusion networks that build community and provide education and advocacy<p> <p> Annual charity and fundraising initiatives and volunteer days for employees to support local communities<p> <p> Global employee sustainability initiatives to reduce our environmental footprint<p> <p> Global fitness and trivia competitions to keep our bodies and minds sharp<p> <p> Global wellbeing days for employees to relax and recharge <p> <p> Monthly wellbeing webinars and training to support employee health and wellbeing<p> <p><br ><p> <p><b>Our Commitment To You<b><p> <p>Were proud of the diverse and inclusive environment we have at Sophos and were committed to ensuring equality of opportunity We believe that diversity combined with excellence builds a better Sophos so we encourage applicants who can contribute to the diversity of our team All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender sex gender reassignment marital status race religion or belief color age military veteran status disability pregnancy maternity or sexual orientation We want to give you every opportunity to show us your best self so if there are any adjustments we could make to the recruitment and selection process to support you please let us know <p> <p><br ><p> <p><b>Data Protection<b><p> <p>If you choose to explore an opportunity and subsequently share your CV or other personal details with Sophos these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos If you would like Sophos to delete or update your details at any time please follow the steps set out in the Privacy Policy describing your individual rights If you have any questions about Sophos data protection practices please contact dataprotectionsophoscom<p> <p><p>
IT Support Engineer (Remote)
Company: Sophos
Location: Other US Location
Posted Mar 14, 2024
<p><b>About Us<b><p> <p>Sophos is a worldwide leader and innovator of advanced cybersecurity solutions including Managed Detection and Response MDR and incident response services and a broad portfolio of endpoint network email and cloud security technologies that help organizations defeat cyberattacks As one of the largest pureplay cybersecurity providers Sophos defends more than 500000 organizations and more than 100 million users globally from active adversaries ransomware phishing malware and more Sophos services and products connect through its cloudbased Sophos Central management console and are powered by Sophos XOps the companys crossdomain threat intelligence unit Sophos XOps intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem which includes a centralized data lake that leverages a rich set of open APIs available to customers partners developers and other cybersecurity and information technology vendors Sophos provides cybersecurityasaservice to organizations needing fully managed turnkey security solutions Customers can also manage their cybersecurity directly with Sophos security operations platform or use a hybrid approach by supplementing their inhouse teams with Sophos services including threat hunting and remediation Sophos sells through reseller partners and managed service providers MSPs worldwide Sophos is headquartered in Oxford UK More information is available at wwwsophoscom <p> <p><br ><p> <p><b>Role Summary<b><p> <p><span>Responsible for the development and training of interns and new IC1 and IC2 IT engineers within the IT service organization and be a point of escalation for all IC1 and IC2 support engineers At times will be responsible for entire projects and functions having a modest impact on the organization and projects that have a considerable impact on the results and operations of the department<span><p> <p><b>What you will do<b> <p><ul><li>Interact with customers through video calls chat email or in person to triage and resolve tickets using existing knowledge<li> <li>Provide highquality and personalized IT support to the senior executives<li> <li>Support onboarding of new employees<li> <li>Support and facilitate leading Major Incident and problem management processes ensuring processes are followed and RCAs are progressed as required<li> <li>Reporting of statistics relating to OLAs and SLAs<li> <li>Define create and review Standards and Procedures relating to IT services<li> <li>An active player within larger IT SME driven projects<li> <li>Excellent communication skills in English both written and verbal Able to draft communication to a broad audience of users including companywide communications<li> <li>Support the creation of engineering and customer training materials <li> <li>Excellent customer service and problemsolving skills to delve deep into issue collaborating with internal and external parties as necessary ensuring a repeating issue is resolved and fully documented<li> <li>Keep up with the latest technologies IT Concepts innovations and industrial standards and how it be applied to IT Service <li> <li>Demonstrates strong presentation organization and leadership skills <li> <li>Ability to identify own and drive solutions to technical challenges<li> <ul><p><b>What you will bring<b> <p><ul><li>Certified indepth knowledge of either Mac or PC OS environments<li> <li>Certified indepth knowledge of one or more Microsoft Products Win10amp11 O365 Teams<li> <li>An excellent knowledge of laptops Desktops Printers Mobile Phones and peripherals with a view to providing recommendations to our standard offering<li> <li>Proficient in diagnosing and resolving AudioVisual equipment AV and application issues <li> <li>Generalist knowledge of the entire OS stack<li> <li>The ability to decode a network packet trace and understand principles of IP processing<li> <li>Define create and review hardware standards to meet the needs of our customer base<li> <li>Comfortable working with development teams and external support providers troubleshooting complex issues<li> <li>Comfortable troubleshooting connectivity and performance issues of cloud computing environments<li> <li>Excellent communication skills in English both written and verbal Able to draft communication to a broad audience of users including companywide communications<li> <li>Support and creation of engineering and customer training materials <li> <li>Excellent customer service and problemsolving skills to delve deep into issue collaborating with internal and external parties as necessary ensuring a repeating issue is resolved and fully documented<li> <li>A desire to keep up with latest technology and industrial standards and how it be applied to IT Service <li> <li>Demonstrates strong presentation organization and leadership skills <li> <li>Ability to identify own and drive solutions to technical challenges<li> <ul><p> <p><p>LI Remote<p> <p>B2<p> <p><br ><p> <p><b>Ready to Join Us<b><p> <p>At Sophos we believe in the power of diverse perspectives to fuel innovation Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description We challenge that notion Your unique experiences and skills might be exactly what we need to enhance our team Dont let a checklist hold you back we encourage you to apply<p> <p><br ><p> <p><b>Whats Great About Sophos<b><p> <p> Sophos operates a remotefirst working model making remote work the primary option for most employees However some roles may necessitate a hybrid approach Please refer to the location details in our job postings for further information<p> <p> Our people we innovate and create all of which are accompanied by a great sense of fun and team spirit<p> <p> Employeeled diversity and inclusion networks that build community and provide education and advocacy<p> <p> Annual charity and fundraising initiatives and volunteer days for employees to support local communities<p> <p> Global employee sustainability initiatives to reduce our environmental footprint<p> <p> Global fitness and trivia competitions to keep our bodies and minds sharp<p> <p> Global wellbeing days for employees to relax and recharge <p> <p> Monthly wellbeing webinars and training to support employee health and wellbeing<p> <p><br ><p> <p><b>Our Commitment To You<b><p> <p>Were proud of the diverse and inclusive environment we have at Sophos and were committed to ensuring equality of opportunity We believe that diversity combined with excellence builds a better Sophos so we encourage applicants who can contribute to the diversity of our team All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender sex gender reassignment marital status race religion or belief color age military veteran status disability pregnancy maternity or sexual orientation We want to give you every opportunity to show us your best self so if there are any adjustments we could make to the recruitment and selection process to support you please let us know <p> <p><br ><p> <p><b>Data Protection<b><p> <p>If you choose to explore an opportunity and subsequently share your CV or other personal details with Sophos these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos If you would like Sophos to delete or update your details at any time please follow the steps set out in the Privacy Policy describing your individual rights If you have any questions about Sophos data protection practices please contact dataprotectionsophoscom<p> <p><p>
Senior Sales Operations Analyst
Company: Sophos
Location: Other US Location
Posted Mar 19, 2024
Sophos is a worldwide leader in cybersecurity solutions, looking for a Sales Operations Analyst to join their team in the Philippines. The role involves providing CRM training, managing partner portals, and analyzing data. The company offers a remote-first working model, diversity and inclusion networks, and various employee benefits.
Channel Account Manager (SHI)
Company: Sophos
Location: Other US Location
Posted Mar 17, 2024
Sophos, a global leader in cybersecurity solutions, seeks a Channel Account Manager to drive revenue growth and profitability through strategic partnerships. The role involves developing business plans, enabling partners to leverage Sophos' comprehensive portfolio, and managing deal registration and sales lead allocation. The ideal candidate will have 1-2 years of sales experience, strong interpersonal skills, and a solid understanding of the technology channel ecosystem.
Sales Engineer
Company: Sophos
Location: Other US Location
Posted Mar 19, 2024
Sophos is a worldwide leader in advanced cybersecurity solutions, providing managed detection and response services, endpoint, network, email, and cloud security technologies to help organizations defeat cyberattacks. The company is headquartered in Oxford, UK, and operates a remote-first working model.
Technical Support Engineer - Network Support
Company: Sophos
Location: Ireland
Posted Mar 13, 2024
<div><strong>About Us<strong><div> <div>Sophos is a worldwide leader and innovator of advanced cybersecurity solutions including Managed Detection and Response MDR and incident response services and a broad portfolio of endpoint network email and cloud security technologies that help organizations defeat cyberattacks As one of the largest pureplay cybersecurity providers Sophos defends more than 500000 organizations and more than 100 million users globally from active adversaries ransomware phishing malware and more Sophos services and products connect through its cloudbased Sophos Central management console and are powered by Sophos XOps the companys crossdomain threat intelligence unit Sophos XOps intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem which includes a centralized data lake that leverages a rich set of open APIs available to customers partners developers and other cybersecurity and information technology vendors Sophos provides cybersecurityasaservice to organizations needing fully managed turnkey security solutions Customers can also manage their cybersecurity directly with Sophos security operations platform or use a hybrid approach by supplementing their inhouse teams with Sophos services including threat hunting and remediation Sophos sells through reseller partners and managed service providers MSPs worldwide Sophos is headquartered in Oxford UK More information is available at wwwsophoscom <div> <div> <div> <div><strong style=>Role Summary<strong><div> <div> <div> <div><span style=>Here at Sophos we are currently recruiting for a German language speaking Technical Support Engineer Working as part of our Network Support Group you must be capable of delivering technical support to both our partners and global customer base on our Next Gen Firewalls and other associated network products You will work as part of a pod of engineers and aim to deliver a great support experience to our customers and partners You will use primarily Phone and Email to support our customer set ensuring to adhere to our support best practices and the Service Level Objectives in our support agreements As well as working within the pod you will liaise with other parts of Technical Support and cross functional teams on a day to day basis<span><div> <p><br><br><p> <div class=h3>What You Will Do<div> <ul style=> <li style=>Collaboration An ability to work collaboratively with customers partners and colleagues to drive the best solution for the customer <li> <li style=>Technical Curiosity A demonstrable knowledge of Computer Networking and a desire to keep building on that knowledge and share it with others<li> <li style=>Customer Obsession Place our customers front and centre in every decision and action carried out in the role<li> <li style=>Initiative Voluntarily take the steps needed to identify and address existing and potential obstacles issues and opportunities<li> <li style=>Work as part of a pod of engineers who are responsible for resolving customers product issues via phone email and chat<li> <li style=>Build a strong and demonstrable knowledge of our products<li> <li style=>Solve problems and deliver a topquality support experience to our customers which will in turn drive customer loyalty and advocacy<li> <li style=>Collaborate with the next tier of Support and other departments within Sophos<li> <li style=>Perform technical training and presentations of software and processes to other Sophos staff<li> <li style=>Mentor and share information with colleagues to increase the knowledge in the team<li> <li style=>Create online help content to document helpful solutions for our customers amp colleagues<li> <li style=>Actively contribute to the development of new or changed processes and procedures<li> <ul> <p><br><br><p> <div class=h3>What You Will Bring<div> <ul style=> <li style=>Native German Language skills written and verbal<li> <li style=>Business level English language skills written and verbal<li> <li style=>Experience of supporting customers via phone amp email within an IT environment<li> <li style=>Know how to frame and understand a customer issue and troubleshoot it through to resolution <li> <li style=>Demonstrable knowledge of fundamentals of networking and systems principles including DNS DHCP VLANs Subnetting Routing Protocols Email SSO Client Security and Antivirus<li> <li style=>Experience in troubleshooting protocols like HTTP SMTP FTP SMB DNS and DHCP<li> <li style=>Troubleshooting using Wireshark or similar for packet captures<li> <li style=>Professional certifications from Cisco Microsoft Sophos ICS2 GIAC Network+ etc not essential but desirable<li> <li style=>Demonstrated selfstarter who can adapt quickly between roles duties and tasks<li> <li style=>Excellent verbal and written communication skills inspiring confidence while leading customers through the steps to resolve issues<li> <li style=>Knowledge of Virtualization Linux and Windows systems advantageous<li> <ul> <div>B1<div> <div> <div> <div><strong>Ready to Join Us<strong><div> <div>At Sophos we believe in the power of diverse perspectives to fuel innovation Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description We challenge that notion Your unique experiences and skills might be exactly what we need to enhance our team Dont let a checklist hold you back we encourage you to apply<div> <div> <div> <div><strong>Whats Great About Sophos<strong><div> <div> Sophos operates a remotefirst working model making remote work the primary option for most employees However some roles may necessitate a hybrid approach Please refer to the location details in our job postings for further information<div> <div> Our people we innovate and create all of which are accompanied by a great sense of fun and team spirit<div> <div> Employeeled diversity and inclusion networks that build community and provide education and advocacy<div> <div> Annual charity and fundraising initiatives and volunteer days for employees to support local communities<div> <div> Global employee sustainability initiatives to reduce our environmental footprint<div> <div> Global fitness and trivia competitions to keep our bodies and minds sharp<div> <div> Global wellbeing days for employees to relax and recharge <div> <div> Monthly wellbeing webinars and training to support employee health and wellbeing<div> <div> <div> <div><strong>Our Commitment To You<strong><div> <div>Were proud of the diverse and inclusive environment we have at Sophos and were committed to ensuring equality of opportunity We believe that diversity combined with excellence builds a better Sophos so we encourage applicants who can contribute to the diversity of our team All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender sex gender reassignment marital status race religion or belief color age military veteran status disability pregnancy maternity or sexual orientation We want to give you every opportunity to show us your best self so if there are any adjustments we could make to the recruitment and selection process to support you please let us know <div> <div> <div> <div><strong>Data Protection<strong><div> <div>If you choose to explore an opportunity and subsequently share your CV or other personal details with Sophos these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos If you would like Sophos to delete or update your details at any time please follow the steps set out in the Privacy Policy describing your individual rights If you have any questions about Sophos data protection practices please contact dataprotectionsophoscom<div> <img src=httpsremotivecomjobtrack1900448blankgifsource=publicapi alt=>
Senior Territory Account Executive Malaysia
Company: Sophos
Location: Other US Location
Posted Mar 16, 2024
Sophos, a global leader in cybersecurity solutions, is seeking a Territory Account Executive (TAE) based in Malaysia. The TAE will manage a territory, generate leads, and sell to multiple industries within the Mid-Market/Enterprise segment. Key responsibilities include forecasting sales, managing the sales process, and building relationships with key buyers. The ideal candidate will have 3+ years of direct and channel sales experience, account management skills, and experience with cross-selling. Sophos offers a remote-first working model, employee-led diversity and inclusion networks, and various initiatives to support employee wellbeing and sustainability.
Software Engineer (SDET- NSG)
Company: Sophos
Location: Other US Location
Posted Mar 14, 2024
<p><b>About Us<b><p> <p>Sophos is a worldwide leader and innovator of advanced cybersecurity solutions including Managed Detection and Response MDR and incident response services and a broad portfolio of endpoint network email and cloud security technologies that help organizations defeat cyberattacks As one of the largest pureplay cybersecurity providers Sophos defends more than 500000 organizations and more than 100 million users globally from active adversaries ransomware phishing malware and more Sophos services and products connect through its cloudbased Sophos Central management console and are powered by Sophos XOps the companys crossdomain threat intelligence unit Sophos XOps intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem which includes a centralized data lake that leverages a rich set of open APIs available to customers partners developers and other cybersecurity and information technology vendors Sophos provides cybersecurityasaservice to organizations needing fully managed turnkey security solutions Customers can also manage their cybersecurity directly with Sophos security operations platform or use a hybrid approach by supplementing their inhouse teams with Sophos services including threat hunting and remediation Sophos sells through reseller partners and managed service providers MSPs worldwide Sophos is headquartered in Oxford UK More information is available at wwwsophoscom <p> <p><br ><p> <p><b>Role Summary<b><p> <p><span>Design Develop maintain test plan test automation suites system testbeds for the Sophos Firewall Product features Enhance the existing Test suite for better quality and should be a part of the feature team and develop test scripts to have faster feedback automated quality process and hence quicker product deliveries<span><p> <p><b>What you will do<b> <p><ul><li>Development of Test plans and Test Strategies Experience designing and executing test cases based on highlevel requirements or use cases<li> <li>Report Defects for test failures and drive it to closure<li> <li>Develop and Enhance Test automation frameworks as per Product feature needs<li> <li>Active Participation in Design discussions and Architecture discussions<li> <li>Represent Engineering team at the customer site discussions as per requirement<li> <li>Ability to learn and understand complex systems and technical issues <li> <li>Excellent troubleshooting skills<li> <li>Ability to prioritize focus and drive tasks to completion<li> <li>Devotion to producing high quality high performance systems<li> <li>Keen troubleshooting and problem solving abilities<li> <li>Ability to identify improvement opportunities and contribute to the overall teams capabilities<li> <li>Active Participation in Design discussions and Architecture discussions<li> <li>Be a good evangelist for the benefits of Product quality<li> <li>Must be able to learn new technical areas quickly<li> <li>Work effectively in a fast paced and dynamic environment<li> <li>Must be a motivated selfstarter with a short learning curve<li> <li>Quality activity initiator and driver in Feature team<li> <ul><p><b>What you will bring<b> <p><ul><li>35 years of experience with strong knowledgeworking experience in Test automation development using PythonShellPerl script <li> <li>3 yrs of Experience of Networking protocols amp technologies<li> <li>Understanding of Operating Systems amp Network Security concepts<li> <li>Knowledge of networking server technologies and protocols HTTP TCPIP UDP DHCP Radius DNS and Proxy Servers Load Balancers is plus <li> <li>Understanding of Multiplatform issues for UNIX Mac and Windows environments<li> <ul><p> <p><p><b>LI Remote<b><p> <p><b>B1<b><p> <p><br ><p> <p><b>Ready to Join Us<b><p> <p>At Sophos we believe in the power of diverse perspectives to fuel innovation Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description We challenge that notion Your unique experiences and skills might be exactly what we need to enhance our team Dont let a checklist hold you back we encourage you to apply<p> <p><br ><p> <p><b>Whats Great About Sophos<b><p> <p> Sophos operates a remotefirst working model making remote work the primary option for most employees However some roles may necessitate a hybrid approach Please refer to the location details in our job postings for further information<p> <p> Our people we innovate and create all of which are accompanied by a great sense of fun and team spirit<p> <p> Employeeled diversity and inclusion networks that build community and provide education and advocacy<p> <p> Annual charity and fundraising initiatives and volunteer days for employees to support local communities<p> <p> Global employee sustainability initiatives to reduce our environmental footprint<p> <p> Global fitness and trivia competitions to keep our bodies and minds sharp<p> <p> Global wellbeing days for employees to relax and recharge <p> <p> Monthly wellbeing webinars and training to support employee health and wellbeing<p> <p><br ><p> <p><b>Our Commitment To You<b><p> <p>Were proud of the diverse and inclusive environment we have at Sophos and were committed to ensuring equality of opportunity We believe that diversity combined with excellence builds a better Sophos so we encourage applicants who can contribute to the diversity of our team All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender sex gender reassignment marital status race religion or belief color age military veteran status disability pregnancy maternity or sexual orientation We want to give you every opportunity to show us your best self so if there are any adjustments we could make to the recruitment and selection process to support you please let us know <p> <p><br ><p> <p><b>Data Protection<b><p> <p>If you choose to explore an opportunity and subsequently share your CV or other personal details with Sophos these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos If you would like Sophos to delete or update your details at any time please follow the steps set out in the Privacy Policy describing your individual rights If you have any questions about Sophos data protection practices please contact dataprotectionsophoscom<p> <p><p>
Global Escalation Engineer-Remote
Company: Sophos
Location: Other US Location
Posted Mar 19, 2024
Sophos is a worldwide leader in cybersecurity solutions, providing advanced technologies to help organizations defeat cyberattacks. The company offers a range of products and services, including managed detection and response, incident response, and endpoint, network, email, and cloud security. Sophos also provides cybersecurity-as-a-service to organizations, allowing them to manage their security directly or use a hybrid approach.
Channel Marketing Manager - Contract
Company: Sophos
Location: Dallas-Fort Worth, TX
Posted Mar 19, 2024
Sophos, a global leader in cybersecurity, is seeking a channel marketing professional with 3-5 years of experience. The role involves driving results with VAR and MSP partners in the US and Canada, managing channel marketing initiatives, and fostering relationships with partners and internal stakeholders. Sophos offers a competitive pay range, remote-first working model, and a diverse and inclusive environment. The company is committed to equality of opportunity and encourages applicants from diverse backgrounds.
C++ Programmer
Company: Sophos
Location: Other US Location
Posted Mar 16, 2024
<p><b>About Us<b><p> <p>Sophos is a worldwide leader and innovator of advanced cybersecurity solutions including Managed Detection and Response MDR and incident response services and a broad portfolio of endpoint network email and cloud security technologies that help organizations defeat cyberattacks As one of the largest pureplay cybersecurity providers Sophos defends more than 500000 organizations and more than 100 million users globally from active adversaries ransomware phishing malware and more Sophos services and products connect through its cloudbased Sophos Central management console and are powered by Sophos XOps the companys crossdomain threat intelligence unit Sophos XOps intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem which includes a centralized data lake that leverages a rich set of open APIs available to customers partners developers and other cybersecurity and information technology vendors Sophos provides cybersecurityasaservice to organizations needing fully managed turnkey security solutions Customers can also manage their cybersecurity directly with Sophos security operations platform or use a hybrid approach by supplementing their inhouse teams with Sophos services including threat hunting and remediation Sophos sells through reseller partners and managed service providers MSPs worldwide Sophos is headquartered in Oxford UK More information is available at wwwsophoscom <p> <p><br ><p> <p><b>Role Summary<b><p> <div><span>As part of a product development team for Sophos NGFW Next Generation Firewall product line you will perform software development activities in technology area of Linux Operating System Linux user space networking applications etc throughout the full development life cycle <span><u>with focus on products or systems<u><span> including designing coding documenting debugging and testing of software to create the next generation of network security products <span><div> <p><span>The most suitable candidate would be one having a combination of working experience in networking security domain next generation firewall Linux C C++ Python<span><p> <p><b>What you will do<b> <p><ul><li><u>Design products or systems which are part of NGFW product family<u> in line with the technical strategy <u>highlight potential implications<u> on other products or systems More specifically on Synchronized security solution of Sophos NGFW<li> <li>Clear interaction with different stake holders of the product like program managers Product managers UX team etc<li> <li>Close interaction with different feature teams especially when NGFW EPICsfeatures cuts boundaries and spread across multiple teams technical logical and geo<li> <li>End to end technical and engineering ownership of featuresEPICsstories being developed within feature team for NGFW products<li> <li>Conduct and participate in peer reviews of code designs and specifications ensuring adherence to standards making suggestions to increase quality to the author and modifying own work in line with feedback received<li> <li>Identify gaps in coverage in software design specifications user guides and other documentation and provide recommendations for improvements to the author<li> <li>Provide clear updates on progress against objectives in line with agreed process<li> <li>Review requirements specifications for coverage identify areas that require further clarification and <u>suggest alternative approaches<u> to Product Management in line with business needs<li> <li>Write software specifications based on product requirements in line with agreed process<li> <li>Review product requirements with product management team and ensure technical cohesion across multiple products and technologies and make functional proposal to meet them<li> <li>Act as an escalation point for any matter relating to the technology this includes technical support and customer queries<li> <p><br ><p> <ul><p><b>What you will bring<b> <p><ul><li><b>Essentials<b><li> <li>5+ years of experience in CC++ programming<li> <li>Should have experience working on Linux networking stack different application protocols like HTTPS SSLTLS etc<li> <li>TCPIP networking protocols understanding socket programming experience<li> <p><br ><p> <li><b>Desirable<b><li> <li>Knowledge in atleast one scripting language PythonPerl<li> <li>Experience with CloudNetfilter modules NATing concepts Multipath routing<li> <li>Working experience on Netfilter IP Tables Conntrack Connection tracking<li> <ul><p> <p><p>LI Remote<p> <p>H2<p> <p><br ><p> <p><b>Ready to Join Us<b><p> <p>At Sophos we believe in the power of diverse perspectives to fuel innovation Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description We challenge that notion Your unique experiences and skills might be exactly what we need to enhance our team Dont let a checklist hold you back we encourage you to apply<p> <p><br ><p> <p><b>Whats Great About Sophos<b><p> <p> Sophos operates a remotefirst working model making remote work the primary option for most employees However some roles may necessitate a hybrid approach Please refer to the location details in our job postings for further information<p> <p> Our people we innovate and create all of which are accompanied by a great sense of fun and team spirit<p> <p> Employeeled diversity and inclusion networks that build community and provide education and advocacy<p> <p> Annual charity and fundraising initiatives and volunteer days for employees to support local communities<p> <p> Global employee sustainability initiatives to reduce our environmental footprint<p> <p> Global fitness and trivia competitions to keep our bodies and minds sharp<p> <p> Global wellbeing days for employees to relax and recharge <p> <p> Monthly wellbeing webinars and training to support employee health and wellbeing<p> <p><br ><p> <p><b>Our Commitment To You<b><p> <p>Were proud of the diverse and inclusive environment we have at Sophos and were committed to ensuring equality of opportunity We believe that diversity combined with excellence builds a better Sophos so we encourage applicants who can contribute to the diversity of our team All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender sex gender reassignment marital status race religion or belief color age military veteran status disability pregnancy maternity or sexual orientation We want to give you every opportunity to show us your best self so if there are any adjustments we could make to the recruitment and selection process to support you please let us know <p> <p><br ><p> <p><b>Data Protection<b><p> <p>If you choose to explore an opportunity and subsequently share your CV or other personal details with Sophos these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos If you would like Sophos to delete or update your details at any time please follow the steps set out in the Privacy Policy describing your individual rights If you have any questions about Sophos data protection practices please contact dataprotectionsophoscom<p> <p><p>
Senior Paid Media Specialist
Company: Sophos
Location: Other US Location
Posted Mar 15, 2024
<p><b>About Us<b><p> <p>Sophos is a worldwide leader and innovator of advanced cybersecurity solutions including Managed Detection and Response MDR and incident response services and a broad portfolio of endpoint network email and cloud security technologies that help organizations defeat cyberattacks As one of the largest pureplay cybersecurity providers Sophos defends more than 500000 organizations and more than 100 million users globally from active adversaries ransomware phishing malware and more Sophos services and products connect through its cloudbased Sophos Central management console and are powered by Sophos XOps the companys crossdomain threat intelligence unit Sophos XOps intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem which includes a centralized data lake that leverages a rich set of open APIs available to customers partners developers and other cybersecurity and information technology vendors Sophos provides cybersecurityasaservice to organizations needing fully managed turnkey security solutions Customers can also manage their cybersecurity directly with Sophos security operations platform or use a hybrid approach by supplementing their inhouse teams with Sophos services including threat hunting and remediation Sophos sells through reseller partners and managed service providers MSPs worldwide Sophos is headquartered in Oxford UK More information is available at wwwsophoscom <p> <p><br ><p> <p><b>Role Summary<b><p> <p>As a Senior Paid Media Specialist at Sophos youll be responsible for devising launching and managing global paid media campaigns across multiple platforms Your role involves leveraging analytics to derive insights conducting AB tests for optimization and collaborating with internal and external stakeholders to ensure seamless execution This position requires a deep understanding of campaign management conversion optimization and reporting to drive impactful digital strategies for both Demand Capture and Awareness initiatives <p> <p><b>What You Will Do<b> <p><ul><li><b>Strategic Campaign Management<b> Develop implement and oversee comprehensive global paid search social programmatic and retargeting campaigns across platforms such as Google Bing LinkedIn FacebookInstagram YouTube and more<li> <li><b>Advanced Analytics and Insights <b>Generate sophisticated insights through indepth analytics presenting reports regularly to marketing leaders and driving databased decisions to optimize campaign performance<li> <li><b>AB Testing and Optimization Leadership<b> Lead AB testing strategies for ad messaging creative audiences and landing pages utilizing your expertise to continually optimize campaigns<li> <li>Stakeholder Collaboration and Leadership Engage and collaborate with crossfunctional teams internally field marketing web development etc and externally vendorsagencies providing leadership in executing campaigns and ensuring alignment with objectives<li> <li><b>Conversion Optimization Expertise<b> Implement advanced techniques in keyword research full funnel campaigns ad copy creation <li> <li><b>Tagging<b> Work with inhouse teams and agencies to ensure all digital tracking is working including experience with Google Tag Manager and other tools Floodlight Tags APIs etc<li> <li><b>KPIs<b> Candidate will have experience in generating Pipeline and a positive ARR for Demand Capture activity by tracking offline conversions The successful candidate will also have a solid understanding on the role of awareness activity and how to measure this effectively <li> <ul><p><b>What You Will Bring<b> <p><ul><li>Bachelors degree in Marketing Advertising Business or related field<li> <li>5+ years of progressive experience in managing global paid media campaigns across diverse digital platforms<li> <li>Experience in analytics tools Google Analytics etc and a demonstrated ability to derive complex insights to drive strategic decisions<li> <li>Proven track record in leading AB testing methodologies and optimizing campaigns for maximum performance<li> <li>Strong leadership collaboration and communication skills to manage relationships effectively<li> <li>Strong project management skills with the ability to effectively organize prioritize and manage multiple campaigns and initiatives concurrently<li> <li>Understanding of SEOSEM best practices advanced campaign optimization techniques and handson experience with Google Tag Manager GTM and tagging processes<li> <li>A willingness to learn on your own and with the support of the wider Marketing Ops team and adapt to not only new tools but also optimization strategies <li> <ul><p> <p><p>LISS1<p> <p>LIRemote<p> <p>B2<p> <p><br ><p> <p><b>Ready to Join Us<b><p> <p>At Sophos we believe in the power of diverse perspectives to fuel innovation Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description We challenge that notion Your unique experiences and skills might be exactly what we need to enhance our team Dont let a checklist hold you back we encourage you to apply<p> <p><br ><p> <p><b>Whats Great About Sophos<b><p> <p> Sophos operates a remotefirst working model making remote work the primary option for most employees However some roles may necessitate a hybrid approach Please refer to the location details in our job postings for further information<p> <p> Our people we innovate and create all of which are accompanied by a great sense of fun and team spirit<p> <p> Employeeled diversity and inclusion networks that build community and provide education and advocacy<p> <p> Annual charity and fundraising initiatives and volunteer days for employees to support local communities<p> <p> Global employee sustainability initiatives to reduce our environmental footprint<p> <p> Global fitness and trivia competitions to keep our bodies and minds sharp<p> <p> Global wellbeing days for employees to relax and recharge <p> <p> Monthly wellbeing webinars and training to support employee health and wellbeing<p> <p><br ><p> <p><b>Our Commitment To You<b><p> <p>Were proud of the diverse and inclusive environment we have at Sophos and were committed to ensuring equality of opportunity We believe that diversity combined with excellence builds a better Sophos so we encourage applicants who can contribute to the diversity of our team All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender sex gender reassignment marital status race religion or belief color age military veteran status disability pregnancy maternity or sexual orientation We want to give you every opportunity to show us your best self so if there are any adjustments we could make to the recruitment and selection process to support you please let us know <p> <p><br ><p> <p><b>Data Protection<b><p> <p>If you choose to explore an opportunity and subsequently share your CV or other personal details with Sophos these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos If you would like Sophos to delete or update your details at any time please follow the steps set out in the Privacy Policy describing your individual rights If you have any questions about Sophos data protection practices please contact dataprotectionsophoscom<p> <p><p>