Jobs at Spotnana
265 open positions
Senior DevOps and SRE Engineering Manager
Company: Spotnana
Location: Peninsula
Posted Sep 16, 2023
We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. AWS is a big plusProficiency in infrastructure automation tools (e.g., Terraform, Ansible)Proficiency in monitoring and observability tools (e.g., DataDog, NewRelic, Prometheus, Grafna, ELK stack)Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)Experience with platform service and persistent storage (SQL/No-SQL DB, Event Streaming, Caching system, Key-value DB)Deep understanding of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD, Github Action, ArgoCD, Harness)Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and PythonExcellent problem-solving and communication skillsExperience leading large cross functional technical initiativesStrong leadership and interpersonal skillsWilling and able to work in an open office environment in Palo Alto, CA in a hybrid structure. Identify opportunities for cost optimization and resource utilization improvements.Documentation and Knowledge Sharing: Create and maintain documentation (KnowledgeBase, Runbook, On-boarding process) for infrastructure, processes, and best practices. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. Foster a culture of knowledge sharing and cross-functional collaboration.Experience to bring with youBachelor's degree in computer science, engineering, or related field (Master's preferred)Proven experience in a DevOps or SRE role with at least 10 years of technical experience, with at least 5 years of managerial experienceStrong expertise in cloud computing platforms (e.g., AWS, Azure, GCP). Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. The annual cash compensation for this role is: $180,000 - $210,000Benefits offered include:Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it growsPre-tax and ROTH 401(k) options via Fidelity with up to a 4% company matchComprehensive benefit plans covering medical (United Healthcare or Kaiser), dental (Guardian), vision (Guardian), life (Mutual of Omaha), and disability (Mutual of Omaha) effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependentsPre-tax flexible spending account options for health, dependent care and commuter expenses20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdownUp to 26 weeks of Parental LeaveMonthly cell phone/internet stipendAdditional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and moreWe are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. This role is not remote-eligible. Let's talk compensationSpotnana strives to offer fair, industry-competitive and equitable compensation. Own the hiring strategy and process as team and company continues to expand,Infrastructure Automation: Lead efforts to automate infrastructure provisioning, configuration management, and deployment pipelines.
Sales Operations Analyst
Company: Spotnana
Location: New York City, NY
Posted Sep 27, 2023
We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. Our market-based compensation approach uses data from trusted third-party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. We cover 100% of your employee premiums and 85% of your eligible dependentsPre-tax flexible spending account options for health, dependent care and commuter expenses20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdownUp to 26 weeks of Parental LeaveMonthly cell phone / internet stipendAdditional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and more.We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. The annual cash compensation for this role is: $110,000 - $125,000We care for the people who make everything possible - our benefits offerings include:Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it growsPre-tax and ROTH 401(k) options via Fidelity with up to a 4% company matchComprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. Our work culture is a safe environment where everyone is open to feedback and new ideas.What you'll ownWork with the VP of Sales to develop and execute Spotnana’s Go To Market strategyProvide operational support including pipeline reporting, sales process, compensation planning, territory analysis and creation, quota setting, and contractsDesign GTM processes for scaleMeasure and assess performance across the sales and customer success organizationManage and optimize Salesforce.comPartner with marketing, finance, customer success, operations, and other cross-functional teamsProject manage and prioritize key cross-functional initiativesExperience to bring with you4+ years experience in a sales operations role, preferably with an Enterprise SaaS companyProficiency with Salesforce and other GTM tools such as Outreach, ZoominfoAdvanced spreadsheet and modeling skillsLove for using data to drive insightsEntrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced environmentGrowth-mindset. Enjoys challenges, and consistently looks for opportunities to learn, improve, and grow.Team player with strong desire to winBachelor’s degree requiredAbility to work in an open office environment from our New York City office (hybrid) - This is not a remote eligible roleLet’s talk compensationSpotnana strives to offer fair, industry-competitive, and equitable compensation. We work hard, work smart, and work together. Constantly Change, Learn & Evolve: We flourish by adapting quickly to new challenges and by learning from everyone around us. Roll up your sleeves, get your hands dirty, and evolve. Respect Above All: We are humble and treat others with the same respect we desire for ourselves. We believe that diversity and inclusion for people from all walks of life is key to our success as a company. We seek people who have different perspectives, but shared values.
Enterprise Sales Support Specialist
Company: Spotnana
Location: New York City, NY
Posted Sep 16, 2023
We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. We cover 100% of your employee premiums and 85% of your eligible dependentsPre-tax flexible spending account options for health, dependent care and commuter expenses20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdownUp to 26 weeks of Parental LeaveMonthly cell phone/internet stipendAdditional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and moreWe are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. The annual cash compensation for this role is: $80,000 - $100,000Benefits offered include:Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it growsPre-tax and ROTH 401(k) options via Fidelity with up to a 4% company matchComprehensive benefit plans covering medical (United Healthcare or Kaiser), dental (Guardian), vision (Guardian), life (Mutual of Omaha), and disability (Mutual of Omaha) effective on your hire date. We work hard, work smart, and work together. Constantly Change, Learn & Evolve: We flourish by adapting quickly to new challenges and by learning from everyone around us. Our work culture is a safe environment where everyone is open to feedback and new ideas.What you will own:Collaborate with the CEO and VP of Sales to manage relationships with our strategic accountsParticipate in client calls and meetings, acting as a liaison between clients and internal teamsEfficiently take detailed notes during meetings, assign action items, and follow up to ensure seamless communication and executionFoster strong relationships with both clients and internal cross-functional partners, including Product, Marketing, Customer Success, IT, Legal, and the Executive teamProvide regular updates and progress reports to cross-functional teams to ensure alignment and transparencyCreate compelling materials for clients, such as decks, one-pagers, case studies, and reference documentsCollaborate with the pre-sales team to develop and refine proposals that align with client needs and company goalsMaintain accurate and up-to-date sales pipeline information in SalesforceDevelop a deep understanding of Spotnana’'s products and value proposition to effectively communicate with clientsStay informed about industry trends, competitive landscape, and client needs to continuously improve our offeringsExperience you bring with you:3 years of experience in strategic account management, sales, or a related roleExcellent communication and interpersonal skills, with the ability to engage with both clients and internal stakeholders effectivelyStrong organizational skills and attention to detail, ensuring no action items fall through the cracksProficiency in creating client-facing materials, such as presentations, case studies, and proposalsExperience working with cross-functional teams and coordinating efforts across various departmentsFamiliarity with Salesforce or other CRM tools for pipeline managementA proactive and self-driven attitude, with the ability to work independently and take initiativeAdaptability to learn and master Spotnana's products and services quicklyPassion for delivering exceptional client experiences and contributing to the growth of strategic accountsWilling and able to work in an open office environment in New York City. This role is not remote-eligible.Let's talk compensationSpotnana strives to offer fair, industry-competitive and equitable compensation. Roll up your sleeves, get your hands dirty, and evolve. Respect Above All: We are humble and treat others with the same respect we desire for ourselves. We seek people who have different perspectives, but shared values. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.
Senior Manager, Channel Partnerships
Company: Spotnana
Location: New York City, NY
Posted Oct 23, 2023
Spotnana is a travel technology company that is modernizing the infrastructure of the travel industry. They are seeking a sales professional to lead the initial phase of signed partnerships, including KPI alignment, originating key meetings, and ensuring internal readiness. The company offers a competitive compensation package, including equity, comprehensive benefits, and a diverse and inclusive work environment.
Staff Software Engineer, Backend
Company: Spotnana
Location: New York City, NY
Posted Oct 26, 2023
Spotnana, a company modernizing the $1.4 trillion travel industry, is seeking a Staff Software Engineer. The role involves designing and developing cloud-native services, ensuring customer delight, promoting best engineering practices, and collaborating with architects. The company offers competitive compensation, comprehensive benefits, and a diverse, inclusive environment. The ideal candidate has a degree in Engineering or Computer Science, extensive backend development experience, and a proven track record in software design and architecture.
Director of Sales
Company: Spotnana
Location: New York City, NY
Posted Sep 23, 2023
We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. We cover 100% of your employee premiums and 85% of your eligible dependentsPre-tax flexible spending account options for health, dependent care and commuter expenses20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdownUp to 26 weeks of Parental LeaveMonthly cell phone / internet stipendAdditional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and more.We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. The annual cash compensation for this role is: $175,000 - $200,000. However, because this role is eligible to participate in Spotnana's commission plan, it is common for employees in this role to receive total on-target earnings of $275,000 - $300,000Additionally, this role is eligible to participate in Spotnana’s stock option.We care for the people who make everything possible - our benefits offerings include:Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it growsPre-tax and ROTH 401(k) options via Fidelity with up to a 4% company matchComprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We work hard, work smart, and work together. Constantly Change, Learn & Evolve: We flourish by adapting quickly to new challenges and by learning from everyone around us. If you are an energetic, self-managed professional with experience building and leading teams and managing a complex sales process, we’d love to hear from you.As a Director of Sales, You Will: Define a vision and create a winning strategy to acquire new Mid- and Large- market customers for SpotnanaBuild and lead a team of high-caliber sales talent, supporting the complete sales life cycle from prospecting to closingEnable, coach, develop and motivate the teamBuild the processes and playbooks needed not only to execute against your goals but to prepare for accelerated future growth.Effectively collaborate cross-functionally with marketing, product management, and customer success teams to develop strategies to consistently build qualified pipelines, meet customer requirements, minimize time to value, and aim for 100% retained and reference-able customers.Strong execution against team goals and driving individuals toward their monthly and quarterly targetsEffectively communicate across the organization and resolve issues quickly and effectivelyStay current and informed on new product features, partnerships and campaigns and communicate across the team relevance and how to derive valueEmbody Spotnana’s culture across the team, facilitate individual growth and development of the team, setting objectives, performance standards and priorities, coaching and acting as role model on sales approaches and account leadershipComplete ownership over your individual and team KPIs and reportingAs a Director of Sales You Will Have4+ Years of Experience in an equivalent leadership positionProven ability to independently manage, develop, and close new client relationshipsNew business sales focusThe ability to manage and motivate the team and drive them to successProactive, independent mind set with high energy and a positive attitudeAbility to think strategically and understand the overall vision of Spotnana along with the business drivers around itBA/BS requiredBe willing and able to work in an open office environment in a hybrid structure in New York City - This is not a remote-eligible roleLet’s talk compensationSpotnana strives to offer fair, industry-competitive and equitable compensation. Roll up your sleeves, get your hands dirty, and evolve. Respect Above All: We are humble and treat others with the same respect we desire for ourselves. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.
DevOps and SRE Engineering Manager
Company: Spotnana
Location: Peninsula
Posted Oct 11, 2023
We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. AWS is a big plusProficiency in infrastructure automation tools (e.g., Terraform, Ansible)Proficiency in monitoring and observability tools (e.g., DataDog, NewRelic, Prometheus, Grafna, ELK stack)Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)Experience with platform service and persistent storage (SQL/No-SQL DB, Event Streaming, Caching system, Key-value DB)Deep understanding of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD, Github Action, ArgoCD, Harness)Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and PythonExcellent problem-solving and communication skillsExperience leading large cross functional technical initiativesStrong leadership and interpersonal skillsWilling and able to work in an open office environment in Palo Alto, CA in a hybrid structure. Identify opportunities for cost optimization and resource utilization improvements.Documentation and Knowledge Sharing: Create and maintain documentation (KnowledgeBase, Runbook, On-boarding process) for infrastructure, processes, and best practices. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. Foster a culture of knowledge sharing and cross-functional collaboration.Experience to bring with youBachelor's degree in computer science, engineering, or related field (Master's preferred)Proven experience in a DevOps or SRE role with at least 7+ years of technical experience, with at least 3+ years of managerial experienceStrong expertise in cloud computing platforms (e.g., AWS, Azure, GCP). Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. The annual cash compensation for this role is: $180,000 - $210,000Benefits offered include:Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it growsPre-tax and ROTH 401(k) options via Fidelity with up to a 4% company matchComprehensive benefit plans covering medical (United Healthcare or Kaiser), dental (Guardian), vision (Guardian), life (Mutual of Omaha), and disability (Mutual of Omaha) effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependentsPre-tax flexible spending account options for health, dependent care and commuter expenses20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdownUp to 26 weeks of Parental LeaveMonthly cell phone/internet stipendAdditional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and moreWe are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. This role is not remote-eligible. Let's talk compensationSpotnana strives to offer fair, industry-competitive and equitable compensation. Own the hiring strategy and process as team and company continues to expand,Infrastructure Automation: Lead efforts to automate infrastructure provisioning, configuration management, and deployment pipelines.
Senior Software Engineer, Frontend
Company: Spotnana
Location: Peninsula
Posted Oct 26, 2023
Spotnana, a travel industry innovator backed by $115M in funding, is seeking a Senior Software Engineer with 6+ years of React and React Native experience. The role involves defining product architecture, maintaining reusable frontend code, collaborating with cross-functional teams, and ensuring high-quality, reliable code. Spotnana offers competitive compensation, comprehensive benefits, and a diverse, inclusive work environment.
Account Executive
Company: Spotnana
Location: New York City, NY
Posted Oct 22, 2023
Spotnana, a company modernizing the $1.4 trillion travel industry, is seeking a B2B SaaS sales professional with 5-7+ years of experience. The role involves developing strategies to acquire new customers, managing the full sales cycle, and partnering with customer success. The company offers competitive compensation, including a base salary of $120,000 - $135,000 and potential total on-target earnings of $240,000 - $270,000. Benefits include equity, comprehensive health plans, vacation days, and more. Spotnana values diversity and inclusion, fostering an environment of mutual respect.
Vice President, Engineering
Company: Spotnana
Location: New York City, NY
Posted Sep 13, 2023
We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. We cover 100% of your employee premiums and 85% of your eligible dependentsPre-tax flexible spending account options for health, dependent care and commuter expenses20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdownUp to 26 weeks of Parental LeaveMonthly cell phone / internet stipendAdditional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and moreWe are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. The annual cash compensation for this role is: $250,000We care for the people who make everything possible - our benefits offerings include:Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it growsPre-tax and ROTH 401(k) options via Fidelity with up to a 4% company matchComprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. Our work culture is a safe environment where everyone is open to feedback and new ideas.What you’ll ownPlay a critical role, as a senior member of the leadership team, in shaping and supporting Spotnana’s company vision, day-to-day operations, and culture Setting the technical vision and building the technical product roadmap from launch to scale; including defining long-term goals and strategiesDefining best practices around coding methodologies, software development, and quality assuranceDefining innovative technical requirements and systems while balancing time, feasibility, cost and customer experience Ensuring our internal processes and services comply with privacy and security regulationsEstablishing a high performing, inclusive engineering culture focused on innovation, execution, growth and developmentSetting a high bar for our overall engineering practices in support of our mission and goalsDeveloping goals, roadmaps and delivery dates to help us scale quickly and sustainablyCollaborate closely cross functionally across Spotnana’s business functionsExperience to bring with youA strong track record of creating engaging, intuitive and highly secure engineering products from conception to production15+ years of experience building and leading growing engineering functions, ideally for a fintech offeringA thoughtful and proven approach to hiring, mentoring and scaling a top-notch engineering team Entrepreneurial mentality with the passion for our mission and in building a highly successful companyExperience in AWS infrastructure and developer operations environmentsExperience with Java, Postgres, Docker, React and building tools diverse teams Experience with financial and transactional systemsExperience engineering for large volumes of data at scaleAnalytical and problem solving mindset; constantly curious Proven ability to communicate effectively with technical and non-technical stakeholders Execute against strategy in cooperation with other teams, including Product Management, Customer Success, Sales, and MarketingExperience with financial audit and compliance such as SOC, PCI, etc. We work hard, work smart, and work together. Constantly Change, Learn & Evolve: We flourish by adapting quickly to new challenges and by learning from everyone around us. Roll up your sleeves, get your hands dirty, and evolve. Respect Above All: We are humble and treat others with the same respect we desire for ourselves. is a plusExperience building a successful consumer mobile app at scaleMulti-country experience Must be willing and able to travel up to 25% of the timeAbility to work in an open office environment in a hybrid structure in either Palo Alto, CA or New York, NY - This is not a remote-eligible roleLet’s talk compensationSpotnana strives to offer fair, industry-competitive and equitable compensation. We seek people who have different perspectives, but shared values.
Senior DevOps and SRE Engineering Manager
Company: Spotnana
Location: Peninsula
Posted Sep 16, 2023
We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. AWS is a big plusProficiency in infrastructure automation tools (e.g., Terraform, Ansible)Proficiency in monitoring and observability tools (e.g., DataDog, NewRelic, Prometheus, Grafna, ELK stack)Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)Experience with platform service and persistent storage (SQL/No-SQL DB, Event Streaming, Caching system, Key-value DB)Deep understanding of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD, Github Action, ArgoCD, Harness)Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and PythonExcellent problem-solving and communication skillsExperience leading large cross functional technical initiativesStrong leadership and interpersonal skillsWilling and able to work in an open office environment in Palo Alto, CA in a hybrid structure. Identify opportunities for cost optimization and resource utilization improvements.Documentation and Knowledge Sharing: Create and maintain documentation (KnowledgeBase, Runbook, On-boarding process) for infrastructure, processes, and best practices. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. Foster a culture of knowledge sharing and cross-functional collaboration.Experience to bring with youBachelor's degree in computer science, engineering, or related field (Master's preferred)Proven experience in a DevOps or SRE role with at least 10 years of technical experience, with at least 5 years of managerial experienceStrong expertise in cloud computing platforms (e.g., AWS, Azure, GCP). Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. The annual cash compensation for this role is: $180,000 - $210,000Benefits offered include:Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it growsPre-tax and ROTH 401(k) options via Fidelity with up to a 4% company matchComprehensive benefit plans covering medical (United Healthcare or Kaiser), dental (Guardian), vision (Guardian), life (Mutual of Omaha), and disability (Mutual of Omaha) effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependentsPre-tax flexible spending account options for health, dependent care and commuter expenses20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdownUp to 26 weeks of Parental LeaveMonthly cell phone/internet stipendAdditional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and moreWe are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. This role is not remote-eligible. Let's talk compensationSpotnana strives to offer fair, industry-competitive and equitable compensation. Own the hiring strategy and process as team and company continues to expand,Infrastructure Automation: Lead efforts to automate infrastructure provisioning, configuration management, and deployment pipelines.
VIP Travel Agent, Seat 1A
Company: Spotnana
Location: Remote
Posted Oct 09, 2023
We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. We work hard, work smart, and work together. Constantly Change, Learn & Evolve: We flourish by adapting quickly to new challenges and by learning from everyone around us. We cover 100% of your employee premiums and 85% of your eligible dependentsPre-tax flexible spending account options for health, dependent care and commuter expenses20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdownUp to 26 weeks of Parental LeaveMonthly cell phone / internet stipendAdditional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and moreWe are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. The annual cash compensation for this role is: $63,000We care for the people who make everything possible - our benefits offerings include:Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it growsPre-tax and ROTH 401(k) options via Fidelity with up to a 4% company matchComprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. Roll up your sleeves, get your hands dirty, and evolve. Respect Above All: We are humble and treat others with the same respect we desire for ourselves. We seek people who have different perspectives, but shared values. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. Examples may include but are not limited to;Initiating new full service reservationsFamiliarizing yourself with traveler preferencesAssistance with the Spotnana appProviding the most efficient airline routes to securing optimal seating choicesOffering a full range of fare class selections that include the lowest available faresAssist with changes to existing reservations and exchanging ticketsMonitoring each leg of the reservation to ensure proper seating, communicating reconfirmation of black car service and phone contactsPregister hotel securing amenity or upgradesExtensive knowledge and use of GDS (Sabre) and third party technologiesAbility to leverage multiple technology solutions in combination to deliver a high quality service experienceRegularly and proactively capture customer feedback, with clear analysis and proposed next stepsDedication to customer satisfaction and a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skillsAct on customer requests including complex and lengthy specificationsProvide clients with accurate travel and tech related help for information to assist with any client initiated changes and unexpected situationsEnsures optimum customer service capabilities through the effective use of chat, email, phone systems and positive telephone service techniquesUnderstands systems and internal navigationCollects data and feedback from customers to close the loop on potential app and customer issuesAs part of a 24/7 support team, may be required to work nights/weekends/holidays as neededExperience to bring with you:5 years experience in a customer facing service role specializing in VIP customersHighly accountable for ensuring quality and accuracy of each trip occurs without exceptionSabre GDS experience requiredProficient in providing travel related support solutionsKnowledgeable in geography, including expedient, cost effective and preferred travel routesStrong organizational skills and the ability to multitask and prioritize in a fast-paced environment (chat/phone/email)Significant travel experience in a customer service role and find satisfaction in providing delight to those experiencesMetrics driven as an indicator and motivator of successA skilled communicator, proficient in both verbal and written English who enjoys creating personalized verbal and written communicationA team player who thrives in collaborating, giving and receiving feedback and lifting others upCurious thinker who loves to keep learning and thrives in a dynamic and ever-changing environment Flexibility to work non-traditional shifts (early mornings, late evenings,weekends, and holidays), as we scale our support organizationLet’s talk compensationSpotnana strives to offer fair, industry-competitive and equitable compensation.