Jobs at Sumo Logic
43,860 open positions
Customer Success Manager, Enterprise Accounts
Company: Madison Logic
Location: Remote
Posted Dec 02, 2023
We are committed to equal employment opportunity regardless of sex, race, color, religion, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. Salary Range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process taking into account the experience, education, certifications and skills required for the specific role, equity with similarly situated team members, as well as employer-verified region-specific market data provided by an independent 3rd party partner. We will process the information provided by you in this form, your CV (including physical and online resume profiles), by the referees you have noted, and by the educational institutions with whom we may undertake to verify your qualifications with, in accordance with our privacy policy and for recruitment purposes only. Expected Salary (Dependent upon Experience & Location) Base Salary: GBP £55,000 - £60,000 Additional Compensation: Commissions Pay Transparency/Equity: We are committed to paying our team equitably for their work, commensurate with their individual skills and experience. For more information on how we process the information you have provided including relevant lawful bases (where relevant) please see our privacy policy which is available on our website (https://www.madisonlogic.com/privacy/). Who We Are: Our Vision: We empower B2B organizations globally to convert their best accounts faster Our Values: TEAM OWNIT RESPECT EXCEL EMPOWER Our Commitment to Diversity & Inclusion: Madison Logic is proud to be an equal opportunity employer. We will provide more information about our perks & benefits upon request. What You'll Do | General Responsibilities: Establish a trusted advisor relationship with top tier, enterprise clients by ensuring successful delivery of their required outcomes via efficient customer onboarding, product implementation, campaign analysis and performance optimization Forge strong relationships with internal sales representatives which reinforce your role as a trusted internal partner Analyze and effectively communicate campaign performance results and insights - both internally and externally Execute on Customer Success responsibilities with minimal need for oversight or assistance Anticipate client needs, proactively offer recommendations, and offer the elevated level of responsiveness and follow-up expected of superior client support Work with clients to define and achieve critical goals and other key performance indicators (KPIs) Troubleshoot and resolve client needs independently and without need for escalation Act as a client consultant focused on increasing product adoption while improving customer retention and satisfaction Identify and nurture account expansion opportunities Partner with various internal stakeholders to advocate for customer needs Execute responsibilities with a minimal error rate (in relation to junior team members) What You'll Do | Senior Responsibilities in relation to CSMs: Act as a resource by always making yourself available to answer questions, share best practices, and direct junior team members to the resources they need to be effective Serve as a coach, mentor, and leader on the CS team, supporting junior team members as an escalation resource to troubleshoot and resolve customer issues Coordinate and facilitate education sessions, training materials and ad-hoc special initiatives for the team Optimize CS team processes and represent CS team cross-departmentally for special initiatives Encourage and exemplify a culture of creative thinking, accountability and productive collaboration Qualifications | Basic Requirements: 6+ years experience in Customer Success, Client Services, Account Management or equivalent 2+ years experience as a proven role model CSM, supporting the development and success of your colleagues 2+ years experience with Salesforce or other CRM platforms Familiarity with display advertising and/or lead generation operations Marketing and advertising agency relationships preferred Qualifications | About You: “Can-Do” attitude with an inherent drive to exceed goals Naturally curious with a passion for learning and process improvement Detail-oriented, analytical and solutions-focused mindset Advanced knowledge of Excel Experience with Microsoft Office suite of products Benefits & Perks: Flexible Work is available to all applicants residing & authorized to work in the UK Opportunities for Advancement – As We Grow, You Grow! Privacy Disclosure: All of the information collected in this form and/or by your application by submission of your online profile is necessary and relevant to the performance of the job applied for. About the Role: Madison Logic is seeking an experienced Enterprise Customer Success Manager to own client relationships with our top clients.
Sales Development Representative
Company: Sumo Logic
Location: Peninsula
Posted Nov 17, 2023
For more information, visit www.sumologic.com. Compensation varies based on a variety of factors which include (but aren’t limited to) such as role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. About Us Sumo Logic, Inc. (NASDAQ: SUMO) empowers the people who power modern, digital business. Through its SaaS analytics platform, Sumo Logic enables customers to deliver reliable and secure cloud-native applications. The Sumo Logic Continuous Intelligence Platform™ helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. If you are naturally curious, a strong communicator, and have a hunger to learn, Sumo Logic is the place for you to launch your sales career! The expected annual base salary range for this position is $43,000 - $50,000 . Customers around the world rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. adding contacts, sending regular emails, coordinating strategic discovery meetings) Your experience and skills should include: History of quota over-achievement Thrive in a fast-paced, high-growth, rapidly changing environment Bachelor’s degree These additional skills would be highly desirable: Previous experience in a lead generation role a plus SaaS experience a plus This role is for talent looking to continue their career in sales.
Software Engineer (PHP)
Company: Higher Logic
Location: Remote
Posted Nov 15, 2023
MySQL. Chain-of-responsibility. Decorator. Singleton. DI. DRY. Modular/Pluggable architecture. KISS. SOLID. OOP.
Sales Development Representative
Company: Sumo Logic
Location: Greater Denver Area
Posted Nov 17, 2023
For more information, visit www.sumologic.com. Compensation varies based on a variety of factors which include (but aren’t limited to) such as role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. About Us Sumo Logic, Inc. (NASDAQ: SUMO) empowers the people who power modern, digital business. Through its SaaS analytics platform, Sumo Logic enables customers to deliver reliable and secure cloud-native applications. The Sumo Logic Continuous Intelligence Platform™ helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. If you are naturally curious, a strong communicator, and have a hunger to learn, Sumo Logic is the place for you to launch your sales career! The expected annual base salary range for this position is $43,000 - $50,000 . Customers around the world rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. adding contacts, sending regular emails, coordinating strategic discovery meetings) Your experience and skills should include: History of quota over-achievement Thrive in a fast-paced, high-growth, rapidly changing environment Bachelor’s degree These additional skills would be highly desirable: Previous experience in a lead generation role a plus SaaS experience a plus This role is for talent looking to continue their career in sales.
Strategic Customer Success Manager
Company: Madison Logic
Location: Remote
Posted Dec 03, 2023
We are committed to equal employment opportunity regardless of sex, race, color, religion, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. Respond promptly to general and specialized client requests, including payment, reporting, implementations, and product-related questions. Guide new and existing clients through the Madison Logic Platform, including implementations, integrations, ongoing maintenance, and growth. Communicate with internal departments on the status and issue updates and resolution, technical requirements to software engineers, campaign updates and milestones, management-level summaries, and issue escalation. Salary Range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process taking into account the experience, education, certifications and skills required for the specific role, equity with similarly situated team members, as well as employer-verified region-specific market data provided by an independent 3rd party partner. We will process the information provided by you in this form, your CV (including physical and online resume profiles), by the referees you have noted, and by the educational institutions with whom we may undertake to verify your qualifications with, in accordance with our privacy policy and for recruitment purposes only. Basic Qualifications: 3+ years experience in Customer Success, Client Services, or equivalent client facing role Internal Candidates: Mastery of an internal supporting role over a minimum period of 18 months required 1+ years experience with Salesforce or other CRM platforms. For more information on how we process the information you have provided including relevant lawful bases (where relevant) please see our privacy policy which is available on our website (https://www.madisonlogic.com/privacy/). We will provide more information about our perks & benefits upon request. Who We Are: Our Vision: We empower B2B organizations globally to convert their best accounts faster Our Values: TEAM OWNIT RESPECT EXCEL EMPOWER Our Commitment to Diversity & Inclusion: Madison Logic is proud to be an equal opportunity employer.
Senior Firmware Engineer - Hybrid
Company: Spectra Logic
Location: Greater Boulder Area
Posted Nov 22, 2023
BS. Leadership experience. in Electrical Engineering, Computer Engineering, Computer Science, or equivalent experience. Our full benefits package includes 401(k), medical, sick, life, AD&D, flex spending accounts, and company paid short- and long-term disability. ***Spectra Logic is committed to the practice and policies of equal employment opportunities in the recruitment, employment and promotion of all associates without regard to age 40 and over, race, color, religion, sex, sexual orientation, disability, gender, gender identity, gender expression, genetic information, status as protected veteran, national origin, or any other applicable status protected by state or local law. Experience with protocols such as I²C, CAN, SPI, Ethernet, and USB. Spectra Logic provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work. Located in the foothills of the Rocky Mountains in Boulder, Colorado, Spectra Logic provides a career and work experience second to none. Education / Experience Minimum 5 years of firmware development experience. Experience designing and working with embedded bootloaders.
Internal Communications Director
Company: Sumo Logic
Location: Remote
Posted Nov 11, 2023
The Internal Communications Director at Sumo Logic is responsible for maintaining clear and active communication among all departments, overseeing internal communications strategies, and developing messages and campaigns on behalf of leadership. They will also lead and facilitate communications moments, including company meetings and internal announcements. The role requires strong writing skills, experience in managing performance-based communications programs, and a proven ability to create and implement comprehensive communications programs that support a corporate strategy and drive employee engagement.
Data Scientist
Company: Madison Logic
Location: Remote
Posted Dec 06, 2023
We are committed to equal employment opportunity regardless of sex, race, color, religion, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. ), Sick Time, Summer Friday Program, Volunteer Days, and Parental Leave Development Opportunities including Global Mobility Program & Education Reimbursement Company Outings, Social & Charity Events, Sponsored Healthy Hours & Happy Hours Discounted Gym Memberships and other wellness initiatives An innovative, energetic culture and a fantastic team! Competitive Benefits including Medical, Dental, Vision, FSA plans, 401k with Company Match and employer-paid life insurance Commuter Benefits (Transit & Parking) Generous Paid Time Off including: 10 paid Holidays, 3 weeks' Vacation (to start! Salary Range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process taking into account the experience, education, certifications and skills required for the specific role, equity with similarly situated team members, as well as employer-verified region-specific market data provided by an independent 3rd party partner. We will process the information provided by you in this form, your CV (including physical and online resume profiles), by the referees you have noted, and by the educational institutions with whom we may undertake to verify your qualifications with, in accordance with our privacy policy and for recruitment purposes only. Pay Transparency/Equity: We are committed to paying our team equitably for their work, commensurate with their individual skills and experience. What You'll Do: Act as a hands-on Data Scientist by tackling a rich set of tangible problems that have measurable business impacts Participate in brainstorming sessions Apply your math, optimization, machine learning and AI skills to solve business challenges Partner with internal stakeholders to assess and provide data analysis & strategy recommendations for business questions Keep up to date on trends, tools and research Job Requirements: PhD + 2 year of experience outside an academic setting or Masters in Data Science with 4+ years of professional experience Experience with Python or R (bonus points for both) Working knowledge of Regression Analysis, model testing, logistic regression, GLM Sound knowledge of statistic & random variables Knowledge of one or more of: GBM, K-means, Neural Networks, SVMs, Bayesian Networks, NLP etc Knowledge of one or more frameworks: Tensorflow; Scikit; Pytorch; Keras, etc Knowledge of SQL Experience with cloud based ML platforms/pipelines highly desired Other Characteristics: Team player and proven relationship-builder Strong interpersonal skills, high level of professionalism and integrity Excellent organizational and project management skills Experience handling multiple responsibilities, tasks, and projects in a fast-paced environment preferred A positive attitude that approaches tasks/projects from a hands-on, roll up your sleeves frame of mind Benefits & Perks: Opportunities for Advancement – As We Grow, You Grow! We will provide more information about our perks & benefits upon request. Who We Are: Our Vision: We empower B2B organizations globally to convert their best accounts faster Our Values: TEAM OWNIT RESPECT EXCEL EMPOWER Our Commitment to Diversity & Inclusion: Madison Logic is proud to be an equal opportunity employer. For more information on how we process the information you have provided including relevant lawful bases (where relevant) please see our privacy policy which is available on our website (https://www.madisonlogic.com/privacy/).
Sr. Manager, Corporate Communications & PR
Company: Higher Logic
Location: Remote
Posted Nov 15, 2023
Entrepreneurial, proactive, and hustle mentality. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Proven ability with PowerPoint, Word, Excel and Google Docs. Experience using tools such as Sprout Social, Bambu, Cision and Kit Kaster. Qualifications: Bachelor's degree (Communications, Journalism, Marketing). Comprehensive health benefits package. Company short-term and long-term disability insurance. Company culture that recognizes its employees. EEO Disclosure Higher Logic is committed to equal opportunity. Significant advancement opportunities for outstanding performers.
Web Designer
Company: Higher Logic
Location: Remote
Posted Nov 15, 2023
Good communication skills. Comprehensive health benefits package. Ability to manage projects. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Company culture that recognizes its employees. Company short-term and long-term disability insurance. Significant advancement opportunities for outstanding performers. Experience working with debugging tools. Knowledge of code versioning tools. Advanced knowledge of HTML5, CSS3, JavaScript and jQuery.
Director of Corporate Systems
Company: Higher Logic
Location: Remote
Posted Nov 15, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Significant advancement opportunities for outstanding performers. Comprehensive health benefits package. Company short-term and long-term disability insurance. Company culture that recognizes its employees. EEO Disclosure Higher Logic is committed to equal opportunity. Healthcare and dependent-care flexible spending account. Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. 401(k) plan with employer match. The ideal candidate has experience building EDWs, implementing and supporting business systems for high growth SaaS businesses.
Director, Enterprise Account Sales
Company: Madison Logic
Location: Remote
Posted Nov 21, 2023
We are committed to equal employment opportunity regardless of sex, race, color, religion, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. Salary Range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process taking into account the experience, education, certifications and skills required for the specific role, equity with similarly situated team members, as well as employer-verified region-specific market data provided by an independent 3rd party partner. We will process the information provided by you in this form, your CV (including physical and online resume profiles), by the referees you have noted, and by the educational institutions with whom we may undertake to verify your qualifications with, in accordance with our privacy policy and for recruitment purposes only. For more information on how we process the information you have provided including relevant lawful bases (where relevant) please see our privacy policy which is available on our website (https://www.madisonlogic.com/privacy/). Who We Are: Our Vision: We empower B2B organizations globally to convert their best accounts faster Our Values: TEAM OWNIT RESPECT EXCEL EMPOWER Our Commitment to Diversity & Inclusion: Madison Logic is proud to be an equal opportunity employer. If you're a strong relationship builder and thrive in a high-energy, high-intensity environment, You’ll love growing with us! About The Job: Madison Logic is eagerly seeking a Director, Key Accounts in Australia to develop & grow our B2B customer base in-market. We will provide more information about our perks & benefits upon request. What You'll Do: Consultative sales of Madison Logic’s portfolio of B2B products to Marketers Achieve annual, monthly and quarterly sales targets [as defined on an annual basis] Penetrate assigned accounts, including new business, renewals and upsells Directly manage ongoing relationships with enterprise accounts in region, as appropriate Negotiate pricing and contractual agreements Build and manage a strong pipeline of potential clients sufficient to exceed annual sales goals Be a digital marketing consultant to Madison Logic’s enterprise and mid-market clients, including staying abreast of digital marketing best practices and applying this knowledge to assist their portfolio of clients in meeting their revenue goals Work collaboratively with our Customer Success team to ensure successful new client onboarding along with a white glove level of support Work closely with internal teams to ensure clients' ongoing success and satisfaction Perform other duties and responsibilities as assigned About You | Basic Qualifications University Degree, or equivalent experience Solid B2B sales experience selling into large Enterprise Accounts A track record of meeting annual targets in excess of 1.5 million USD 5+ years successful experience selling B2B digital marketing solutions to Marketing leadership Knowledge of Madison Logic and/or Account Based Marketing is a huge plus A strong technical aptitude to pitch our technically advanced platform A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment Pay Transparency/Equity: We are committed to paying our team equitably for their work, commensurate with their individual skills and experience. Please inquire for more details.