Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
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Trial Attorney (Military)
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Dec 20, 2024
This job posting is for a legal position at the U.S. Army Legal Services Agency in Fort Belvoir, Virginia. The role requires a first professional law degree (LL.B. or J.D.) and active bar membership. Three years of professional legal experience is needed for GS-15 or equivalent positions. The position may involve up to 25% travel and requires a Secret security clearance. Veterans' preference is considered a positive factor for hiring.
HR Operations Associate
Company: Ninja Van
Location: Other US Location
Posted Dec 17, 2024
The HR Associate Operations role involves supporting payroll and general HR administration, ensuring accurate employee records, leading monthly payroll processing, preparing CPF submissions, preparing yearend income tax assessment, preparing payroll journals, proposing payroll timeline, ensuring payroll record accuracy, tracking and resolving payroll errors, developing and implementing payroll SOPs, processing timekeeping inputs, guiding junior team members, monitoring staff probation and confirmation dates, preparing employment letters, facilitating offboarding, processing government-paid leave claims, creating and maintaining employee records, and guiding junior staff in compliance of internal control procedures. The ideal candidate should have a Diploma or Degree in Business Management or its equivalent with a specialization in HRM, 2-3 years of related work experience, conversant with Employment Act and legislation relating to payroll, effective communication skills, and proficiency in English.
Key Account Executive (Mandarin Speaker)
Company: Ninja Van
Location: Other US Location
Posted Dec 12, 2024
The Key Account Manager KAM division manages partnerships with major ecommerce platforms, serving as a one-stop solution for partners on various issues. The Key Account Executive Crossborder manages Ninja Xpresss crossborder clients, providing support management, analysis, data reporting, and assisting with client inquiries. The job requires managing daily operations, becoming a goto person for client-related issues, and working with other stakeholders for operational and tech issue resolution. Fresh graduates are welcome, with experience in logistics and customer service preferred. Proficiency in English and Chinese (HSK 4) is required, along with operating Microsoft Office Word, Excel, and PowerPoint.
First Mile Specialist
Company: Ninja Van
Location: Other US Location
Posted Dec 17, 2024
The job requires a Bachelor's degree in Data Science, Business Analytics, Logistics Engineering, or a related field, along with proven experience in data analysis project management or logistics, preferably within a first-mile or supply chain environment. The role involves data analysis, identifying bottlenecks, defining KPIs, leading data-driven projects, and creating dashboards and reports. Staying updated on industry trends and tools is also required.
Team Lead, Parcel Recovery (Dispute & Investigations)
Company: Ninja Van
Location: Other US Location
Posted Dec 12, 2024
The text describes a leadership role in warehousing operations with responsibilities including team management, data analysis, performance monitoring, training, collaboration with other departments, and data integrity. The requirements include a bachelor's degree, 3 years of warehousing experience, strong leadership, familiarity with statistical methods, excellent communication, problem-solving skills, critical thinking, attention to detail, and the ability to thrive in a fast-paced environment. The required skills include intermediate Microsoft Excel proficiency.
Technical Support Team Leader
Company: Support Ninja
Location: Baton Rouge, LA
Posted Dec 17, 2024
SupportNinja is a BPO company that provides outsourced support, lead generation, customer service, and community management to fast-growing tech companies. They offer a culture focused on core values, and the role of a Team Leader involves leading and managing a team, coaching and motivating team members, and ensuring adherence to service level agreements and key performance indicators. The required qualifications include 23 years of previous experience as a Technical Support Team Manager or Team Leader in a BPO call center environment, excellent communication skills, previous client-facing experience, and strong problem-solving and decision-making skills.
Accounting & Reporting Staff
Company: Ninja Van
Location: Other US Location
Posted Dec 17, 2024
Ninja Xpress is a leading last-mile delivery service company in Indonesia that has been delivering success for local SMEs since 2015. They offer flexible service options, an easy-to-use system for real-time package tracking, and professional customer service. Ninja Xpress is committed to supporting the quick and strategic development of SMEs through various programs and rewards. The company requires a Bachelor's degree in Accounting or a related field, minimum of 1 year in an accounting role, proficiency in ERP systems, and strong understanding of accounting principles.
Regional Human Resources, Executive (Operations)
Company: Ninja Van
Location: Other US Location
Posted Dec 11, 2024
The Regional Human Resources Executive is responsible for supporting the administrative work in relation to the employee life cycle events for Regional and Tech. This includes liaising with new hires, preparing employment contracts, applying for work visas, updating HRIS, and tracking new hire information. The role also involves attending to employee queries, tracking work visa renewals, submitting claims for government paid leave, and updating HRIS on offboarding information.
Executive, Field Sales (Klang Valley)
Company: Ninja Van
Location: Other US Location
Posted Dec 13, 2024
Ninja Van is a tech-enabled logistics company that provides hassle-free delivery services for businesses in Southeast Asia. They are the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1000 parcels every minute across six countries. They are a technology company disrupting the industry with cutting-edge software and operational concepts, aiming to delight both shippers and end customers.
Commercial Cold Chain Senior Manager
Company: Ninja Van
Location: Other US Location
Posted Dec 17, 2024
Ninja Van is a tech-enabled logistics company that provides hassle-free delivery services for businesses in Southeast Asia. Launched in 2014, it has become the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1000 parcels every minute across six countries. The company is a technology company disrupting the industry with cutting-edge software and operational concepts, aiming to provide best-of-class delivery services that delight both shippers and end customers. The company is looking for a candidate with 5-8 years of experience in the cold chain business, especially logistics, to lead the sales strategies for its cold chain market penetration.
HVAC Technician Level I
Company: United Support Services, Inc.
Location: San Diego, CA
Posted Dec 16, 2024
Replace defective breaker controls, thermostats, switches, fuses, and electrical wiring to repair installed units, using electrician’s hand tools and test…
Field Sales Executive (Salatiga)
Company: Ninja Van
Location: Other US Location
Posted Dec 13, 2024
Ninja Xpress is a leading last-mile delivery service company in Indonesia, providing flexible service options, an easy-to-use system, and professional customer service. They offer various programs to support the quick and strategic development of SMEs. Ninja Rewards programs include Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans to help local SMEs with their businesses. The job requirements include sales experience, excellent communication skills, and a positive attitude.