Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
Customer Support Specialist (LATAM)
Company: Loop Support
Location: Latin America Only
Posted Dec 10, 2024
Loop Support is a company that specializes in customer support, seeking smart, kindhearted professionals to help customers with inquiries, complaints, and product information. They require excellent communication skills, a stable internet connection, and a positive attitude. Previous customer support experience is a plus but not required.
Sales Assistant (Kelantan)
Company: Ninja Van
Location: Other US Location
Posted Dec 10, 2024
Ninja Van is a tech-enabled logistics company that provides hassle-free delivery services for businesses in Southeast Asia. Launched in 2014, it has become the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1000 parcels every minute across six countries. The company is a technology company disrupting the industry with cutting-edge software and operational concepts, aiming to delight both shippers and end customers.
Remote Customer Support Specialist (LATAM)
Company: Loop Support
Location: LATAM
Posted Dec 10, 2024
Loop Support is a company that specializes in connecting businesses with customer support professionals. They are looking for individuals with excellent communication skills in English and Spanish, a positive attitude, and previous customer support experience. The role involves responding to customer inquiries, providing product information, troubleshooting issues, and maintaining a professional demeanor.
Operations Research Analyst
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Dec 07, 2024
This job posting is for a Direct Hire Authority position at the Center for Army Analysis (CAA) in Fort Belvoir, Virginia. The role involves directing a wide range of operational and high-level war games involving Army and Joint Forces systems. The successful candidate will analyze innovative war games, guide senior leaders on strategic options, and advise on strategic alternatives to critical issues. The position requires a degree in operations research or a combination of relevant coursework, along with one year of specialized experience in war game analysis.
Acquisition Analyst
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Huntsville, Alabama Huntsville, Alabama
Posted Dec 06, 2024
This is a Direct Hire Authority (DHA) solicitation for a Directorate of Defense Acquisition Services (DDAS) position. The role, Acquisition Analyst, involves analyzing, evaluating, and approving strategy for award functions in specialized procurements. The position requires a Secret security clearance, temporary duty travel up to 25% of the time, and certification at Level II (Practitioner) in the Acquisition Career Field (Contracting) within 60 months. Qualifications include one year of specialized experience in planning contractual strategy, advising program officials, and developing contract requirement packages. No substitution of education for experience is permitted.
Operations Research Analyst
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Dec 07, 2024
This is a Direct Hire Authority (DHA) solicitation for a full-time Operations Research Analyst (ORA) position in the competitive service. The role involves applying OR and IT techniques to Army problems, supporting senior-level decision makers at HQDA, Major Commands, and DOD. Qualifications include a degree in operations research or equivalent, and one year of specialized experience in applying OR techniques and data analysis skills. The position requires a SECRET security clearance and may involve temporary duty travel. A comprehensive benefits package is offered to federal employees.
QA Manager
Company: Ninja Van
Location: Other US Location
Posted Dec 09, 2024
Ninja Van is a tech-enabled logistics company that provides hassle-free delivery services for businesses in Southeast Asia. They have grown to become the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1000 parcels every minute across six countries. They are a technology company disrupting the industry with cutting-edge software and operational concepts, aiming to delight both shippers and end customers.
Senior Software Engineer
Company: Ninja Van
Location: Other US Location
Posted Dec 07, 2024
Ninja Van is a late-stage logtech startup disrupting the express logistics industry in Southeast Asia. With a strong growth trajectory, they process 250 million API requests and 3TB of data daily, delivering over 2 million parcels. They have 100 network coverage with 2600+ hubs and stations in 6 SEA markets, reaching 500 million consumers. They are seeking world-class talent for their tech lab in India to build and ship software that propels the business forward.
DevOps Engineer, Platforms
Company: Ninja Van
Location: Other US Location
Posted Dec 06, 2024
Ninja Van is a late-stage logtech startup disrupting the express logistics industry in Southeast Asia. With over 250 million API requests and 3TB of data processed daily, they deliver over 2 million parcels and serve 500 million consumers. They are looking for world-class talent to join their crack team of engineers, product managers, and designers. The Platforms Engineering team is responsible for designing, developing, and maintaining systems and platforms to ensure the Ninja Van infrastructure runs smoothly and scales automatically.
Operations Planning and Growth Assistant Manager
Company: Ninja Van
Location: Other US Location
Posted Dec 09, 2024
Ninja Van is a tech-enabled logistics company that provides hassle-free delivery services for businesses in Southeast Asia. They are the largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1000 parcels every minute across six countries. They are a technology company disrupting the industry with cutting-edge software and operational concepts, aiming to provide best-of-class delivery services that delight both shippers and end customers.
Supervisory Attorney-Adviser (General)
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Sam Houston, Texas Fort Sam Houston, Texas
Posted Dec 07, 2024
This job posting is for a legal position at the U.S. Army Legal Services Agency, Office of the Soldier's Counsel (OSC) located at Fort Cavazos, Fort Sam Houston, Texas. The role requires active bar membership, a background investigation, and possibly a physical exam. The ideal candidate should have knowledge of the Army Integrated Disability Evaluation System (IDES), experience managing personnel and projects, and strong legal and communication skills. A law degree from an ABA-accredited law school and admission to a state bar are mandatory. Three years of professional legal experience is required for GS-14 or equivalent positions. Veterans' preference is considered a positive factor.
Lead Software Engineer
Company: Ninja Van
Location: Other US Location
Posted Dec 06, 2024
Ninja Van is a late-stage logtech startup disrupting the express logistics industry in Southeast Asia. With a focus on innovation and cutting-edge technology, they have grown rapidly to become one of the region's largest and fastest-growing companies. They process 250 million API requests and 3TB of data daily, delivering over 2 million parcels daily. Ninja Van has 100 network coverage with 2600+ hubs and stations in 6 SEA markets, reaching 500 million consumers. They are looking for world-class talent to join their crack team of engineers, product managers, and designers.