Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
Accounting Director
Company: Jet Support Services, Inc.
Location: Chicago, IL
Posted Nov 30, 2024
JSSI is a leading provider of maintenance support services to the business aviation industry. The company offers a range of products and services, including maintenance programs, parts and leasing, software, and advisory services. The company is seeking a leader to manage and oversee the accounting function within the Parts and Leasing division.
Admin, Sales Coordinator (Ninja Mart - FMCG)
Company: Ninja Van
Location: Other US Location
Posted Nov 29, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company has launched a new FMCG-focused logistics unit, Ninja Mart, and is seeking a Sales Coordinator to ensure the smooth functioning of the sales process.
Technical Customer Support Specialist
Company: Loop Support
Location: Asia Only/Oceania Only
Posted Dec 02, 2024
The job posting is for a customer support specialist role at Loop Support, a company that connects businesses with exceptional customer support specialists. The role involves ensuring customers receive the best possible support, troubleshooting technical issues, and contributing to product improvements.
SE-Fullstack Developer
Company: Ninja Van
Location: Other US Location
Posted Dec 04, 2024
Ninja Van is a late-stage logtech startup disrupting the express logistics industry in Southeast Asia. Founded in 2014, they have grown rapidly to become one of the region's largest and fastest-growing companies, serving 100 million customers across 6 SEA markets. They process 250 million API requests and 3TB of data daily, delivering over 2 million parcels daily. With 2 million active shippers, they have raised over US$500 million in funding. They are seeking world-class talent for software development roles.
Customer Support Specialist (LATAM)
Company: Loop Support
Location: Latin America Only
Posted Dec 02, 2024
The job posting is for a customer support specialist at Loop Support, requiring excellent communication skills, a positive attitude, and the ability to work independently. The company specializes in connecting businesses with exceptional customer support specialists.
Senior Backend Developer
Company: Ninja Van
Location: Other US Location
Posted Dec 01, 2024
Ninja Van is a logistics startup that has grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. They are looking for world-class talent to join their team and build software that powers their complex logistics operations.
Sales Assistant (USJ 9)
Company: Ninja Van
Location: Other US Location
Posted Dec 03, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They are a technology company that is disrupting the logistics industry with cutting-edge software and operational concepts.
Salesman (Ninja Mart-FMCG)
Company: Ninja Van
Location: Other US Location
Posted Nov 30, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They have become the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute. The company is disrupting the industry with cutting-edge software and operational concepts, and has launched a new FMCG-focused logistics unit, Ninja Mart.
Talent Acquisition Specialist
Company: Ninja Van
Location: Other US Location
Posted Dec 02, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company has grown rapidly and is well-positioned for future growth. It is a technology company that is disrupting the logistics industry with cutting-edge software and operational concepts.
Regional Linehaul Manager
Company: Ninja Van
Location: Other US Location
Posted Dec 02, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They have become the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering over 1,000 parcels every minute across six countries.
Senior Talent Acquisition
Company: Ninja Van
Location: Other US Location
Posted Dec 03, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They are a technology company that is disrupting the logistics industry with cutting-edge software and operational concepts.
Junior IT Support Specialist
Company: Touch Support, Inc. & SNF Back Office
Location: Other US Location
Posted Dec 03, 2024
Touch Support is a US-based company that offers a work-from-home Junior IT Support Specialist role with opportunities for growth and development. The company is looking for individuals with a strong interest in IT and a passion for learning and helping others.