Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

Sort Analyst Supervisor

Company: Ninja Van

Location: Other US Location

Posted Nov 25, 2024

Ninja Xpress is a leading last-mile delivery service company in Indonesia that provides flexible service options and easy-to-use system for real-time package tracking. The company has various programs to support local SMEs, including Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans.

Junior Data Analyst

Company: Jet Support Services, Inc.

Location: Chicago, IL

Posted Nov 25, 2024

JSSI is a leading provider of maintenance support services to the business aviation industry, offering a range of products and services including maintenance programs, parts and leasing, software, and advisory services. The company is seeking a Junior Data Analyst to join its JPL Data Analytics department.

Payroll Executive

Company: Ninja Van

Location: Other US Location

Posted Nov 25, 2024

Ninja Xpress is a leading last-mile delivery service company in Indonesia that provides flexible service options and easy-to-use system for real-time package tracking. The company has various programs to support local SMEs, including payroll administration and rewards programs.

Internal Recruiter

Company: Support Revolution

Location: Other US Location

Posted Nov 26, 2024

Support Revolution is seeking an experienced recruiter to cover maternity leave for up to 12 months. The role involves end-to-end recruitment for various departments, international positions, and full-time or part-time remote work. The company offers competitive salary, benefits, and a fun work environment.

Remote Customer Success/Onboarding Specialist (LATAM, $20/hr)

Company: Loop Support

Location: LATAM

Posted Nov 25, 2024

The job description is for a customer success specialist at Loop Support, responsible for onboarding and educating customers, providing consultative support, and collaborating with internal teams. The ideal candidate has excellent communication skills, experience in account management, and a positive attitude.

Brand Marketing Specialist (Social Media & Content)

Company: Ninja Van

Location: Other US Location

Posted Nov 24, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a Brand Marketing Specialist to develop and execute brand strategies.

Technical Publications Analyst

Company: Jet Support Services, Inc.

Location: Other US Location

Posted Nov 26, 2024

JSSI is a leading provider of maintenance support services to the business aviation industry, offering a range of products and services including maintenance programs, parts and leasing, software, and advisory services.

Senior Sales Executive

Company: Ninja Van

Location: Other US Location

Posted Nov 25, 2024

The job description highlights the importance of building strong relationships with clients, achieving sales targets, and providing excellent customer service. The company offers competitive benefits, training opportunities, and a dynamic work environment.

Linehaul Supervisor Malang

Company: Ninja Van

Location: Other US Location

Posted Nov 22, 2024

The job requirements include a diploma or bachelors degree, at least 1 year of experience in the related field, and specific skills in Microsoft Office, fleet management, and leadership. The responsibilities involve managing linehaul KPI performance, customer service, and resources, as well as maintaining security and feasibility in the region.

Senior Frontend Developer

Company: Ninja Van

Location: Other US Location

Posted Nov 27, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They use cutting-edge software and operational concepts to provide best-of-class delivery services and are committed to improving and innovating in the industry.

Regional Senior Associate, Operations (Recovery)

Company: Ninja Van

Location: Other US Location

Posted Nov 27, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is passionate about high-growth startups and is looking for a team player to join their Regional Operations team.

Operations Manager

Company: Ninja Van

Location: Other US Location

Posted Nov 23, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a Fulfillment Operations Manager to manage its warehouse operations.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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