Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
SAP Basis Consultant
Company: Support Revolution
Location: Other US Location
Posted Nov 21, 2024
Support Revolution is seeking a certified SAP Basis consultant to join their expanding team. The role is flexible and can be fully remote or in their offices in Thatcham, Berkshire. The consultant will be involved in installing, configuring, and administering SAP systems, managing upgrades and migrations, performing system monitoring, and resolving customer incidents. The role requires 10+ years of related professional experience and strong experience in supporting SAP Java and ABAP-based systems. The interview process involves a screening call, a technical interview, and a team and HR interview. The benefits and perks include a salary of £60,000 to £70,000, 25 days holiday, an additional annual leave purchase scheme, Perkbox membership, a company-contributed pension, sick pay scheme, and Employee Assistance Programme. The company culture includes regular reviews, training, and career progression, flexible working arrangements, a company beer fridge, and social events.
Compensation & Benefit Manager
Company: Ninja Van
Location: Other US Location
Posted Nov 19, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a Compensation and Benefits Manager to join their team.
Customer Support Specialist (LATAM US experience encouraged)
Company: Loop Support
Location: Latin America Only
Posted Nov 18, 2024
The job posting is for a Junior Customer Support Specialist position at Kreativstorm, a company that specializes in connecting businesses with exceptional customer support specialists. The job requires excellent communication skills, a stable internet connection, and a positive and professional attitude. The company is looking for someone who is passionate about helping others and enjoys solving problems.
Senior Staff Data Engineer
Company: Ninja Van
Location: Other US Location
Posted Nov 21, 2024
Ninja Van is a successful logistics company that has grown rapidly since its inception in 2014. It has a strong presence in Southeast Asia, with a large network of hubs and stations, and has delivered to over 100 million customers. The company is looking for talented individuals to join its team and contribute to its mission of connecting shippers and shoppers across the region.
Field Sales Executive (Kosambi)
Company: Ninja Van
Location: Other US Location
Posted Nov 19, 2024
Ninja Xpress is a leading last-mile delivery service company in Indonesia that provides flexible service options and easy-to-use systems. They offer various programs to support the development of local SMEs, including Ninja Rewards programs and capital loans.
Team Manager
Company: Support Ninja
Location: Baton Rouge, LA
Posted Nov 22, 2024
SupportNinja is a company that helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management. They are looking for a Team Manager to lead and manage a team of technical representatives to ensure exceptional customer experiences.
Sales and Account Manager
Company: Touch Support, Inc. & SNF Back Office
Location: Other US Location
Posted Nov 21, 2024
Touch Support is a multinational BPO firm seeking a Sales and Account Manager to join their team. The position is work-from-home and requires 5+ years of experience in service selling, excellent communication skills, and experience with MS Office and Google Suite products.
Station Supervisor (Kedah)
Company: Ninja Van
Location: Other US Location
Posted Nov 22, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a candidate with at least 2 years of working experience in a related field to join their team.
Field Sales Executive (Indramayu)
Company: Ninja Van
Location: Other US Location
Posted Nov 21, 2024
Ninja Xpress is a leading last-mile delivery service company in Indonesia that provides flexible service options and easy-to-use systems. They offer various programs to support local SMEs, including Ninja Rewards, and are committed to caring for their loyal customers.
Remote Customer Support Specialist (LATAM US experience encouraged)
Company: Loop Support
Location: Latin America Only
Posted Nov 18, 2024
The job posting is for a Junior Customer Support Specialist position at Loop Support, which requires excellent communication skills, a positive attitude, and the ability to work independently. The company specializes in connecting businesses with exceptional customer support specialists and believes in smart, kindhearted professionals who love to learn and grow.
Remote Customer Support Specialist (LATAM, US experience encouraged)
Company: Loop Support
Location: LATAM
Posted Nov 21, 2024
Loop Support is looking for customer support specialists who are passionate about helping others and enjoy solving problems. The job involves responding to customer inquiries, providing product information, and troubleshooting issues. The company values smart, kindhearted professionals who love to learn and grow.
Staff Data Engineer
Company: Ninja Van
Location: Other US Location
Posted Nov 21, 2024
Ninja Van is a logistics startup that has grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. They are looking for world-class talent to join their team and are offering a competitive package.