Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

Key Accounts Manager

Company: Ninja Van

Location: Other US Location

Posted Oct 01, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a Key Accounts Lead to maintain positive relationships with clients and provide support to assigned marketplace accounts.

Business Operations Executive

Company: Ninja Van

Location: Other US Location

Posted Oct 03, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company has grown rapidly and is looking for a Business Operations Executive to collaborate with regional and local teams on operational activities.

Process Improvement Assistant Manager

Company: Ninja Van

Location: Other US Location

Posted Oct 01, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a professional to lead operational improvement projects.

PROGRAM MANAGER (ASSISTANT PROGRAM MANAGER ACQUISITION)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama

Posted Sep 30, 2024

The job posting is for an Assistant Program Manager position, responsible for managing new systems and critical problem issues. The job is with the Department of Defense.

Technical Customer Support Specialist (APAC)

Company: Loop Support

Location: APAC

Posted Oct 02, 2024

The job posting is for a technical support specialist position at Loop, a company that connects businesses with customer support specialists. The job requires excellent communication skills, technical knowledge, and a positive attitude. The company offers a competitive salary and a dynamic work environment.

Commercial Strategy Sales Planner

Company: Ninja Van

Location: Other US Location

Posted Oct 02, 2024

The job description is for a Commercial Strategy Sales Planner with a focus on business operations, sales strategies, and data analysis. The role involves market research, sales promotions, and forecasting, as well as collaboration with the commercial team and operational team.

Senior Front-End Engineer

Company: Ninja Van

Location: Other US Location

Posted Oct 02, 2024

Ninja Van is a logistics startup that has grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. They are looking for world-class talent to join their team and build software that makes a difference.

Technical Support Lead (SaaS)

Company: Support Ninja

Location: Other US Location

Posted Oct 01, 2024

SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They are looking for a Technical Support Lead to manage their Tier 1 and Tier 2 Technical Support teams.

Junior IT Support Specialist

Company: Touch Support, Inc. & SNF Back Office

Location: Other US Location

Posted Oct 03, 2024

Touch Support is a US-based company that offers a work-from-home Junior IT Support Specialist role with opportunities for growth and development. The company is looking for individuals with a strong interest in IT and a passion for learning and helping others.

Key Account Management Manager

Company: Ninja Van

Location: Other US Location

Posted Oct 03, 2024

The job description outlines key accountabilities, requirements, and responsibilities for a Key Account Manager. The role involves performance monitoring, seller support, team management, and key requirements such as a bachelor's degree and experience in logistics and ecommerce.

Data Entry, Address Verification

Company: Ninja Van

Location: Other US Location

Posted Oct 03, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They are a technology company that is disrupting the logistics industry with cutting-edge software and operational concepts.

Procurement Coordinator

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland

Posted Sep 30, 2024

This is a job posting for a Procurement Coordinator position in the Program Executive Office Intelligence Electronic Warfare and Sensors at Aberdeen Proving Ground, MD.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

Other Companies Hiring

© 2026 Job Transparency. All rights reserved.