Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
First Mile Ground Ops Senior Manager
Company: Ninja Van
Location: Other US Location
Posted Oct 25, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a candidate to oversee the performance of all regions.
Assistant Manager, QAHSE
Company: Ninja Van
Location: Other US Location
Posted Nov 01, 2024
The job description requires a candidate with experience in facility management, transportation, warehousing, inventory management, and distribution. The candidate should be knowledgeable in international standards such as ISO 9001, GDPMD, and ISO 45001. The job involves monitoring and maintaining quality health and safety management systems, conducting audits, and ensuring compliance with regulations.
Technical Customer Support Specialist
Company: Loop Support
Location: Australia, New Zealand, Indonesia, Malaysia
Posted Oct 26, 2024
Loop Support is looking for customer support specialists with a passion for helping others and a strong technical background. The role involves interacting with customers, gathering feedback, and creating content to improve the product. The company is based in Australia, Indonesia, Malaysia, or New Zealand and offers a salary of $50K-$80K depending on location and experience.
Senior Manager, Group Tax
Company: Ninja Van
Location: Other US Location
Posted Oct 25, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is looking for a Senior Manager Group Tax to ensure tax compliance and provide tax guidance.
Technical Customer Support Specialist
Company: Loop Support
Location: Asia Only/Oceania Only
Posted Oct 25, 2024
The job posting is for a customer support specialist role at Loop Support, a company that connects businesses with exceptional customer support specialists. The role involves interacting with customers, gathering and analyzing feedback, creating content, and maintaining a positive attitude. The company is based in Australia, Indonesia, Malaysia, or New Zealand and offers a salary range of $50K to $80K depending on location and experience.
Hardware Support (Email, Chat and Phone)
Company: Support Ninja
Location: Other US Location
Posted Nov 01, 2024
SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They have a culture dedicated to their core values and offer competitive compensation and benefits to their employees.
Category Manager (FMCG)
Company: Ninja Van
Location: Other US Location
Posted Oct 31, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a Category Manager to join their team.
Deputy Director, Operations and Management
Company: Department of Health and Human Services - Program Support Center
Location: Multiple Locations
Posted Nov 09, 2024
This job posting is for a Senior Executive Service (SES) position in the Department of Health and Human Services (HHS) Office of the Secretary. The role involves providing support services such as financial management, federal occupational health, real estate, security, and general administrative support to HHS components and other federal agencies. The position requires U.S. citizenship, satisfactory security and suitability determinations, and completion of a 1-year probationary period. Applicants must have progressively responsible leadership experience, demonstrating senior-level management capability. They must also provide evidence of experience in at least two lines of business: workforce management/human capital, budget, acquisition, and finance, information technology, travel policy, or strategic planning and communications. The role is open to all groups of qualified individuals in the civil service, including current employees, SES reinstatement eligibles, and SESCDP graduates.
ELECTRONICS ENGINEER
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland
Posted Nov 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a Senior Engineer position within the PEO C3T, Technical Management Division (TMD) in support of Systems Engineering and Integration (SE&I). The role is subject to the NH-04 Non-supervisory salary control point. The position requires a bachelor's degree in engineering or a related field, and one year of specialized experience in tactical dissemination of information, system engineering and integration support, and guidance of work for personnel engaged in complex system programs. The role also involves implementing system engineering processes during all product life cycle phases for Department of Defense procured subsystems, systems or system of systems. Temporary duty travel up to 25% of the time is required, and the position requires a Secret clearance. The role offers a comprehensive benefits package as part of a career with the U.S. government.
Customer Support Specialist (LATAM)
Company: Loop Support
Location: Latin America Only
Posted Oct 31, 2024
The job posting is for a customer support specialist at Loop Support, requiring excellent communication skills, a positive attitude, and the ability to work independently. The company specializes in connecting businesses with exceptional customer support specialists.
Regional Sales Director-East USA
Company: Jet Support Services, Inc.
Location: Miami, FL
Posted Nov 05, 2024
JSSI is a leading provider of maintenance support services to the business aviation industry, offering a range of products and services including maintenance programs, parts and leasing, software, and advisory services. The company is seeking a Regional Sales Director to generate profitable subscription sales for its maintenance software solutions.
Field Sales Executive - Lampung
Company: Ninja Van
Location: Other US Location
Posted Oct 19, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They are a technology company that is disrupting the logistics industry with cutting-edge software and operational concepts.