Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

Manager, Operations

Company: Ninja Van

Location: Other US Location

Posted Aug 27, 2024

The job description outlines the responsibilities and requirements for a logistics operations manager. The role involves managing various aspects of logistics, including first mile, sortation, middle mile, and last mile operations. The ideal candidate should have a strong analytical and problem-solving ability, excellent communication skills, and experience in logistics or operations management.

Senior Data Engineer

Company: Ninja Van

Location: Other US Location

Posted Aug 27, 2024

Ninja Van is a successful logistics company that has grown rapidly since its inception in 2014. It has a strong presence in Southeast Asia, with a large network of hubs and stations, and has delivered to over 100 million customers. The company is looking for talented individuals to join its team and contribute to its mission of connecting shippers and shoppers across the region.

Junior IT Support Specialist

Company: Touch Support, Inc. & SNF Back Office

Location: Other US Location

Posted Aug 27, 2024

Touch Support is a US-based company that offers a work-from-home Junior IT Support Specialist role with opportunities for growth and development. The company is looking for individuals with a strong interest in IT and a passion for learning and helping others.

Social Worker

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Aug 28, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will NOT be accepted through this flyer. Interested applicants should review the How to Apply section of this flyer for more information on how to be considered.

Laravel + WordPress Developer

Company: Support Shepherd

Location: Philippines

Posted Aug 27, 2024

The job posting is for a Laravel + WordPress Developer position at a US-based web and mobile development agency. The company is looking for a candidate with 25+ years of experience in Laravel and WordPress development, strong HTML and CSS skills, and above-average communication skills.

Principal Software Engineer

Company: Ninja Van

Location: Other US Location

Posted Aug 27, 2024

Ninja Van is a logistics startup that has grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. They are looking for world-class talent to join their team and are proud of their software development process.

Team Manager

Company: Support Ninja

Location: Other US Location

Posted Aug 28, 2024

SupportNinja is a company that helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management. They offer a competitive compensation package, beautiful facility, and opportunities for skills training and personal and professional development.

Regional Sales Director

Company: Jet Support Services, Inc.

Location: San Diego, CA

Posted Aug 26, 2024

JSSI is a leading provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. The company has been in operation for over 35 years and has a strong reputation for providing custom solutions to its clients.

Senior Financial Analyst

Company: Ninja Van

Location: Other US Location

Posted Aug 27, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a finance and accounting professional to join their team.

Project Manager (SaaS)

Company: Support Ninja

Location: Other US Location

Posted Aug 27, 2024

SupportNinja is a company that helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management. They are looking for a Project Manager to join their team, who will be responsible for defining and documenting project requirements, managing and leading the project team, and communicating with stakeholders.

Lead Software Engineer

Company: Ninja Van

Location: Other US Location

Posted Aug 27, 2024

Ninja Van is a logistics startup that has grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. They are looking for world-class talent to join their team and are proud of their software development culture.

Field Sales Executive (Mojokerto)

Company: Ninja Van

Location: Other US Location

Posted Aug 26, 2024

Ninja Xpress is a leading last-mile delivery service company in Indonesia that provides flexible service options and easy-to-use systems. They offer various programs to support local SMEs, including Ninja Rewards, and have a team of dedicated customer service professionals.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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