Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
Sales Performance Analyst
Company: Ninja Van
Location: Other US Location
Posted Aug 22, 2024
The job description is for a Revenue amp Performance Analyst who helps monitor and improve key performance indicators and metrics that impact sales performance and overall revenue targets. The analyst will research and analyze operational KPIs and standards, and have experience in logistics or transportation.
Web Application Developer Support (API)
Company: Support Ninja
Location: Other US Location
Posted Aug 26, 2024
SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They have a culture dedicated to their core values and offer a range of benefits to their employees.
Graphic Designer
Company: Support Shepherd
Location: Philippines
Posted Aug 23, 2024
The job posting is for a Graphic Designer position at a headhunter agency. The job requires experience in Adobe Illustrator and Photoshop, and the ability to manage multiple projects. The company is looking for talented candidates with a strong design eye.
B2B Account Executive
Company: Ninja Van
Location: Other US Location
Posted Aug 24, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is looking for an Account Executive to join their Restock Operations Unit, which caters to businesses that need to distribute supplies to their locations and branches. The role involves fostering relationships with clients, addressing their concerns, and ensuring their needs are fulfilled.
Senior Operations Analyst
Company: Ninja Van
Location: Other US Location
Posted Aug 25, 2024
The Performance Analytics Unit gathers data to identify areas for improvement and provide insights to optimize logistics operations. Main duties include generating insights, building views, establishing benchmarks, devising process changes, and leading projects.
B2B Account Manager
Company: Ninja Van
Location: Other US Location
Posted Aug 24, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is looking for an Account Manager to cultivate and nurture strong relationships with key clients and drive business growth.
Courier Management Assistant Manager
Company: Ninja Van
Location: Other US Location
Posted Aug 26, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They are a technology company that is disrupting the industry with cutting-edge software and operational concepts.
Manager, B2B (Field Sales) - Subang Jaya
Company: Ninja Van
Location: Other US Location
Posted Aug 24, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They are a technology company that is disrupting the logistics industry with cutting-edge software and operational concepts. The company is looking for a Field Sales Manager to develop territory sales strategies and attract new customers.
Workforce Planning Specialist
Company: Support Ninja
Location: Other US Location
Posted Aug 25, 2024
SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They have a culture dedicated to their core values and offer competitive compensation and benefits to their employees.
Operations Quality & Compliance Auditor (Cebu)
Company: Ninja Van
Location: Other US Location
Posted Aug 26, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They are a technology company that is disrupting the logistics industry with cutting-edge software and operational concepts.
Pricing & Profitability Analyst
Company: Ninja Van
Location: Other US Location
Posted Aug 26, 2024
Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They are a technology company that is disrupting the industry with cutting-edge software and operational concepts.
Technical Support Representative II
Company: Support Ninja
Location: Baton Rouge, LA
Posted Aug 25, 2024
SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They are looking for a Technical Support Representative to provide technical support to customers and have a culture dedicated to their core values.