Jobs at Sutherland
Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.
Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.
By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.
Bilingual French Financial Customer Service - Remote
Company: Sutherland
Location: Miami, FL
Posted Oct 04, 2024
Sutherland is a digital transformation company that provides services to help businesses improve their customer experiences. They are hiring customer service representatives to work from home and offer competitive pay, benefits, and development opportunities.
Assoc. Manager - Talent Acquisition
Company: Sutherland
Location: Other US Location
Posted Oct 08, 2024
Sutherland is seeking a dynamic and intuitive person to join their team as a Professional Talent Acquisition Recruiter. The company is looking for energetic and hardworking individuals who are confident in their skills and experience.
Banking Collections and Customer Service Associate
Company: Sutherland
Location: Kingston, Jamaica
Posted Oct 04, 2024
One Sutherland, a global company founded 35 years ago, is seeking a motivated Loan Collections and Customer Service Advisor. The role involves handling inbound or outbound calls, educating customers on account status, and attempting to secure payments or make payment arrangements. The ideal candidate should be an excellent communicator, team-oriented, critical thinker, and have good active listening skills. Qualifications include being 18 years or older, having a valid government-issued ID, and flexible availability. Sutherland offers competitive compensation, paid training, and excellent benefits including health and life insurance, lunch benefits, and career development opportunities.
Customer Service Representatives / Financial Services – Remote
Company: Sutherland
Location: Louisville, KY
Posted Oct 05, 2024
The job posting is for a customer service representative position at Sutherland, a digital transformation company. The job involves handling customer inquiries and resolving basic support issues. The company offers competitive pay, flexible vacation policy, and opportunities for development and advancement.
Human Resource Support Associate-Kingsland Location
Company: Sutherland
Location: Mandeville, Jamaica
Posted Oct 04, 2024
Sutherland is a digital transformation company that focuses on delivering exceptional experiences for both customers and employees. They have been in business for over 30 years and are known for their commitment to caring for clients' customers. The company uses robotic automation, conversational AI, and AI-ML enhanced products to create frictionless and predictive experiences. The My Human Resource Support Associate role involves handling phone-related contacts from employees across the US, resolving HR issues, and providing a world-class employee experience. The role requires strong analytical skills, excellent communication, and the ability to work in a fast-paced environment. Qualifications include a minimum of 3 CXC/GCE subjects, flexible availability, and proficiency in Microsoft Office. The company values integrity, ethical behavior, and the ability to inspire confidence in others.
Bilingual Customer Service Associate- Work At Home
Company: Sutherland
Location: Other US Location
Posted Oct 04, 2024
Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team as Bilingual FREN Customer Service Associates. The job involves strengthening relationships, supporting general billing inquiries, and building a fulfilling career.
Customer Service and Support Associate - Contract Opportunity
Company: Sutherland
Location: Other US Location
Posted Oct 08, 2024
Sutherland is looking for a self-motivated team-oriented and career-oriented person to join their team as a Customer Service Associate. The job involves providing exceptional support to customers via phone and email, handling customer inquiries, and resolving issues. The ideal candidate will possess excellent written communication skills, a strong attention to detail, and the ability to resolve customer inquiries efficiently.
Customer Service Reps/Not-For-Profit Support
Company: Sutherland
Location: USA
Posted Oct 04, 2024
The job posting is for a customer service representative position at Sutherland, a digital transformation company. The job requires at least one year of customer service experience, strong communication and problem-solving skills, and the ability to work from home. The company is seeking compassionate and empathetic individuals to join their team.
Customer Service Associate
Company: Sutherland
Location: Remote
Posted Oct 06, 2024
Sutherland is currently recruiting enthusiastic and passionate individuals for the role of Customer Service Representative. The successful candidate will be responsible for handling inbound calls and emails, resolving customer issues, and providing excellent support. The position offers competitive pay, health benefits, comprehensive training, and opportunities for advancement. The ideal candidate should have a passion for customer service, teamwork skills, and relevant experience. The role requires strong communication skills, multitasking abilities, and proficiency in Microsoft Office. The company is committed to equal employment opportunities and maintaining a diverse workforce.
Customer Service Representatives / Financial Services- ONSITE
Company: Sutherland
Location: Other US Location
Posted Oct 05, 2024
The job posting is for a customer service representative position at Sutherland, a digital transformation company. The job involves handling customer inquiries and resolving basic support issues. The company offers competitive pay, flexible vacation policy, and opportunities for development and advancement.
Healthcare Customer Service Consultant
Company: Sutherland
Location: Louisville, KY / Remote
Posted Oct 05, 2024
Sutherland, a digital transformation company, is seeking customer service representatives for a health insurance company. The role involves handling incoming calls from Medicaid members, addressing various inquiries such as billing, authorizations, and eligibility. The ideal candidate should have 1-2 years of call center experience, strong communication skills, and the ability to multi-task. Sutherland, recognized as a Great Place to Work, offers a seamless 'as a service' model, driving digital transformation and optimizing business operations.
Training Manager (Finance)
Company: Sutherland
Location: Other US Location
Posted Oct 04, 2024
The job description is for a Training Manager to spearhead training delivery for programs from FampA domains. The role requires designing, delivering, and executing knowledge transfer and change management. The candidate should have a bachelor's degree, 6+ years of experience, and proficiency in software applications.