Jobs at Sutherland
638 open positions
Credentialing Specialists - Remote
Company: Sutherland
Location: Louisville, KY / Remote
Posted Nov 07, 2024
Sutherland is hiring for its healthcare team, seeking individuals with customer service and data entry skills, preferably familiar with medical terminology and having claims or credentialing experience. The role involves supporting customers via phone, email, and chat, with potential involvement in claims adjudication and provider credentialing. Sutherland offers competitive compensation, benefits, and growth opportunities. The position is open to US residents authorized to work in the US.
Health Claims Specialists- Remote
Company: Sutherland
Location: Louisville, KY / Remote
Posted Nov 07, 2024
Sutherland is a digital transformation company offering full-time permanent healthcare claims adjudicator positions. The role involves processing medical claims via data entry, adjudicating claims, and meeting performance metrics. The company provides competitive compensation, benefits, and opportunities for advancement. Sutherland has a strong reputation, with over 200 unique inventions under several patents across AI and other critical technologies.
Bilingual Customer Service Representative/Spanish
Company: Sutherland
Location: USA
Posted Nov 01, 2024
The company Sutherland is a digital transformation company that provides exceptional experiences for customers. They offer a range of services including customer service, cloud engineering, and advanced analytics. The company is seeking bilingual Spanish-English individuals to join their team as Customer Service Reps.
Banking Collections and Customer Service Associate
Company: Sutherland
Location: Half Way Tree, Jamaica
Posted Nov 01, 2024
Sutherland is seeking a Loan Collections and Customer Service Advisor. The role involves handling inbound or outbound calls with existing customers, educating them on account status, and attempting to solve customer problems or secure payments. The ideal candidate should be an excellent communicator, team-oriented, critical thinker, and have good active listening skills. They must be self-motivated, flexible, and have strong decision-making abilities. Prior collections, sales, or customer service experience is preferred. Sutherland offers competitive compensation, paid training, and excellent benefits including health and life insurance, lunch benefits, and career development opportunities.
Banking Support Associate
Company: Sutherland
Location: Half Way Tree, Jamaica
Posted Nov 01, 2024
Sutherland, a global company celebrating diversity and equal opportunity, is seeking a motivated Banking Customer Service Associate. The role involves providing exceptional customer service, handling inquiries, processing payments, and up-selling products. Successful candidates must be 18+, have relevant qualifications, and demonstrate strong communication, problem-solving, and multi-tasking skills. Sutherland offers competitive compensation, training, and benefits including health insurance, career growth opportunities, and a positive work environment.
Associate Manager- In-patient Medicaid Billing (California, Medi-Cal)
Company: Sutherland
Location: Torrance, CA / Remote
Posted Oct 18, 2024
Sutherland is looking for an experienced Associate Manager to oversee customer deliverables, process maintenance, and people management. The role involves keeping management updated, impacting the bottom line, defining Sutherland's reputation, strengthening relationships, and taking the lead. The position requires a minimum of 3-5 years of experience with California Medi-Cal In-patient billing and collection guidelines, and proficiency in MS Office applications. The job pays $25-28/hr plus benefits and is overtime eligible.
Customer Service and Support Associate - Voice/Email Support - Contract Opportunity.
Company: Sutherland
Location: Half Way Tree, Jamaica
Posted Nov 01, 2024
Sutherland is seeking a dedicated and career-oriented individual for a Customer Service Associate role. The role involves providing exceptional support to customers via phone and email, resolving issues, and ensuring a positive customer experience. The ideal candidate should possess excellent communication skills, attention to detail, and problem-solving abilities. Responsibilities include handling customer inquiries, building relationships, and maintaining accurate records. The company offers competitive compensation, training, and growth opportunities.
Sr. Team Manager - French Canadian-English Bilingual (New Retail Program!!)
Company: Sutherland
Location: Windsor, Canada / Remote
Posted Oct 31, 2024
Sutherland is seeking a bilingual (French Canadian/English) Sr. Team Manager to lead a new retail work-at-home program in Canada. The role involves managing team performance, coaching, and presenting team performance to clients. Qualifications include at least 1 year of experience in a BPO setup, strong analytical skills, and excellent communication abilities. The successful candidate will also be proactive in building trust, participating in employee engagement activities, and addressing attendance and retention issues.
Email Chat and SMS Customer Service Associate
Company: Sutherland
Location: Mandeville, Jamaica
Posted Nov 02, 2024
Sutherland is seeking a dedicated and career-oriented individual for the role of Email, Chat & SMS Customer Service Associate. The candidate will serve customers in the United States, providing excellent service, resolving issues, and maintaining high customer satisfaction. Key responsibilities include identifying client needs, building relationships, handling complaints, and meeting sales targets. Qualifications include a minimum of 4 CXC/GCE/City and Guilds subjects, a valid government ID, flexible availability, and proficiency in English. Experience in customer service is preferred, along with strong problem-solving abilities, communication skills, and tech savviness.
Customer Service and Banking Associates
Company: Sutherland
Location: Half Way Tree, Jamaica
Posted Oct 18, 2024
Sutherland, a global company founded 35 years ago, is seeking a motivated Banking Customer Service Associate. The role involves providing exceptional customer service, responding to inquiries, processing payments, and up-selling products. Successful candidates will have a minimum of 3 CXC/GCE subjects, flexible availability, and strong communication skills. Sutherland offers competitive compensation, paid training, and excellent benefits including health insurance, lunch benefits, and career development opportunities.
Customer Care Representative, Remote
Company: Sutherland
Location: Columbus, OH / Remote
Posted Nov 02, 2024
Sutherland, a digital transformation company, is seeking Customer Service Reps. They offer competitive pay, benefits, training, and advancement opportunities. The role involves handling various customer calls and chat, requiring strong communication, multitasking, and problem-solving skills. Sutherland, re-certified as a Great Place to Work, has been helping global brands for over 35 years, transforming automated customer experiences.
Manager - Account Management (Retail)
Company: Sutherland
Location: Half Way Tree, Jamaica
Posted Nov 02, 2024
Sutherland, a company specializing in AI, automation, cloud engineering, and advanced analytics, is seeking a talented Account Manager for a growing retail program in Jamaica. The role involves overseeing the program's expansion, maintaining client communication, developing strategies based on data analysis, identifying training needs, collaborating with stakeholders, and ensuring process compliance. The ideal candidate should have at least 3 years of program leadership experience, 6 years in the BPO industry, strong analytical skills, and excellent client-facing presentation skills. The company offers a unique value proposition through technology and business process excellence, driving digital transformation and optimizing operations.