Jobs at Sutherland
Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.
Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.
By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.
Human Resources Manager
Company: Sutherland
Location: Other US Location
Posted Oct 15, 2024
The job description is for a Human Resources Business Partner Manager position, requiring a college graduate with excellent communication skills and experience in the same capacity. The role involves partnering with stakeholders to establish HR strategies, driving operational excellence, and providing career counseling.
Lead - Technical Training
Company: Sutherland
Location: Other US Location
Posted Oct 15, 2024
The job description is for a Trainer position at Sutherland Global Services, a global business transformation company. The Trainer will deliver and evaluate soft and technical skills training, create and revise training materials, and facilitate new hire training. The company is looking for candidates with a Bachelor's degree, at least 23 years of work experience as a Trainer, and strong English communication skills.
Customer Service Reps/Not-For-Profit Support - Remote
Company: Sutherland
Location: Houston, TX / Remote
Posted Oct 14, 2024
Sutherland is hiring compassionate customer service reps to support a nonprofit organization processing scholarships for K-12 private school students. The role requires at least one year of customer service/call center experience, strong communication and problem-solving skills, empathy, self-motivation, and accurate typing skills. The position is work-from-home with specific internet speed requirements. Sutherland, a digital transformation company, is a Great Place to Work certified employer with over 35 years of experience in customer service.
Customer Service Representatives / Financial Services - Remote
Company: Sutherland
Location: Dallas, TX / Remote
Posted Oct 13, 2024
Sutherland is a digital transformation company hiring customer service reps to support a multinational corporation providing financial products and services. The role involves handling inbound customer inquiries, resolving basic support issues, and documenting work. Sutherland offers competitive pay, benefits, and development opportunities. The company has a global presence and operates 24/7. Qualifications include excellent customer service skills, industry knowledge, strong PC skills, and the ability to work independently and as part of a team.
Sr. Assoc-Customer Experience
Company: Sutherland
Location: Half Way Tree, Jamaica / Remote
Posted Oct 17, 2024
Sutherland is looking for a detail-oriented individual to join as a Sr. Associate - Customer Experience. The role involves defining the company's reputation, strengthening client relationships, and producing impactful strategies. Key responsibilities include monitoring calls/chats/emails, providing coaching to CSRs, and preparing reports. The ideal candidate should have 1 year of customer handling experience, proficiency in English, and working knowledge in MS Office. Strong communication skills, attention to detail, and the ability to adapt to changing priorities are essential. The company may process personal data during the recruitment process.
Linux Technical Support - Remote
Company: Sutherland
Location: New York, NY / Remote
Posted Oct 18, 2024
Sutherland, a global provider of business process and technology management services, is seeking technical support professionals for a remote work opportunity with a leading cybersecurity organization. The role involves using strong problem determination, isolation, and root cause analysis skills to resolve complex technical issues for enterprise-level customers. The ideal candidate should have at least one year of experience in Linux technical support, knowledge of Windows or Linux Server management, and strong written and verbal communication skills. Sutherland offers an attractive hourly rate, medical, dental, and vision benefits, generous PTO, and a positive work environment.
Chat and SMS Customer Service Associate
Company: Sutherland
Location: Other US Location
Posted Oct 08, 2024
The job description is looking for a self-motivated and career-oriented person to join the company as an Email Chat and SMS Customer Service Associate. The job requires excellent communication skills, patience, and empathy to handle customer inquiries and resolve issues. The company offers competitive compensation packages, paid training, and career development opportunities.
Bilingual HR Support Representative
Company: Sutherland
Location: Bulgaria
Posted Oct 11, 2024
Sutherland is a company that offers a dynamic work environment, opportunities for growth, and a range of benefits. They are looking for a bilingual HR support representative to join their team.
Employee HR Support- Work Events
Company: Sutherland
Location: Mandeville, Jamaica
Posted Oct 09, 2024
One Sutherland is a global company that values diversity and equal opportunity. They offer a wide range of business process and technology management services. The Employee Resource Associate Services (ERC) Associate role involves handling HR-related phone contacts, working with various HR departments, and using case management systems. The ideal candidate should have strong analytical skills, excellent communication abilities, and proficiency in Microsoft Office. They must also be tech-savvy and able to pass a background check.
Manager - Account Management
Company: Sutherland
Location: Half Way Tree, Jamaica
Posted Oct 08, 2024
Sutherland is looking for an experienced Account Manager with strong systems skills, customer service, F&A, collections, credit analysis, analytical, and negotiating skills. The role involves managing financial activities, analyzing data, improving processes, and maintaining client relationships. The ideal candidate should have a Bachelor's degree in accounting, ACCA or equivalent, with over 7 years of related experience. Process transformation experience, leadership skills, and excellent communication abilities are required. Medical equipment industry experience is a plus.
Tier 1 Technical Support Consultant
Company: Sutherland
Location: New York, NY / Remote
Posted Oct 14, 2024
Sutherland is hiring a remote Tier 1 Technical Support Consultant. The role involves providing technical support, problem-solving, and multi-tasking. The company offers competitive pay, benefits, and opportunities for career growth. The ideal candidate should have a high school diploma, excellent communication skills, and experience with CRM applications.
Sr. Assoc-Customer Experience
Company: Sutherland
Location: Other US Location
Posted Oct 14, 2024
Sutherland is seeking a reliable and detail-oriented person to join their team as a Sr Associate Customer Experience. The job involves defining the company's reputation, overseeing performance, and strengthening relationships with clients and team members.