Jobs at Sutherland
Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.
Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.
By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.
Email and Chat Billing Associates for the DEAF Community
Company: Sutherland
Location: Mandeville, Jamaica / Remote
Posted Oct 03, 2024
One Sutherland, a global company, is hiring for a Customer Service Billing Associate role. The position involves handling customer contacts via Email & Chat regarding billing issues. The company values diversity and offers competitive compensation, training, and benefits. Requirements include fluency in Jamaican Sign Language, valid government ID, and the ability to pass a drug test and background check.
Social Media/Recruitment Marketing Specialist
Company: Sutherland
Location: Other US Location
Posted Oct 03, 2024
The job description is for a Recruitment MarketingSocial Media Specialist to attract qualified candidates through online platforms and social media channels. The company is looking for a candidate with proven experience in social media marketing, excellent communication skills, and proficiency in Meta Business Suite.
Bilingual French Financial Customer Service - Remote
Company: Sutherland
Location: Miami, FL
Posted Oct 01, 2024
Sutherland is a digital transformation company that provides customer service and support to various industries. They are hiring customer service reps to work from home and offer competitive pay, benefits, and development opportunities.
Back-office Customer Data Coordinator
Company: Sutherland
Location: Other US Location
Posted Oct 02, 2024
Sutherland is seeking a Back Office Analyst to join their team. The company offers a fulfilling career, long-term job security, and a range of benefits. The role involves back-office activities with no direct customer interaction.
Email and Chat Customer Service Associate
Company: Sutherland
Location: Other US Location
Posted Oct 01, 2024
The job description is looking for a self-motivated and career-oriented person to join the company as an Email and Chat Customer Service Associate. The company offers competitive compensation packages, paid training, and career development opportunities.
Associate Manager - Team Manager
Company: Sutherland
Location: Baton Rouge, LA
Posted Oct 03, 2024
Sutherland is seeking a team manager who is organized, goal-oriented, and confident. The role involves driving team performance, strengthening relationships, and influencing others. The company values strong analytical and communication skills.
Collections Specialists
Company: Sutherland
Location: Half Way Tree, Jamaica
Posted Oct 02, 2024
Sutherland, a digital transformation company, is seeking a Collections Specialist with 1-4 years of experience in collections and recovery. The role involves collecting payments on past-due accounts, negotiating with customers, and using tools like Zendesk, Asana, Google Drive, and email. The ideal candidate should have a Bachelor's Degree or comparable work experience, superb communication skills, and proficiency in Microsoft Suite. The company values trust, value, and client service, and the role may evolve over time.
Leave Specialist - Exciting New Opportunity at our Kingsland Location!!
Company: Sutherland
Location: Mandeville, Jamaica
Posted Oct 03, 2024
One Sutherland, a global company celebrating diversity, is seeking a dynamic, organized self-starter for the Absence Management Team in Jamaica. The Leave Specialist will manage absence workflow, handle leave queries, and provide support to clients' employees and managers. The role requires strong customer service skills, critical thinking, and proficiency in Microsoft applications. The company offers a positive work environment with opportunities for growth and development.
Customer Service Representatives- Remote/TEXAS ONLY
Company: Sutherland
Location: Dallas-Fort Worth, TX
Posted Oct 01, 2024
The job posting is for a Customer Service Representative position at Sutherland, a digital transformation company. The role involves handling customer inquiries, analyzing payment history, and communicating with customers. The company offers competitive pay, benefits, and advancement opportunities.
Technical Support Advisor Fluent in French and English
Company: Sutherland
Location: Other US Location
Posted Oct 02, 2024
The company is seeking a Data Analytics Associate manager and Tech Support Advisors to join their dynamic multicultural team. The job requires excellent verbal and written skills in French and English, previous experience in customer service, and technical skills. The company offers a competitive salary, long-term job security, and a clear career path.
Bilingual HR Support Representative with French and English
Company: Sutherland
Location: Other US Location
Posted Oct 02, 2024
Sutherland is seeking a Back Office Analyst to join their team. The company offers a fulfilling career, competitive salary, and various benefits. The job requires excellent proficiency in French and English, strong attention to detail, and ability to adapt to a fast-paced environment.
Subject Matter Expert - Permanent Full-Time
Company: Sutherland
Location: Mandeville, Jamaica
Posted Oct 03, 2024
Sutherland is a digital transformation company with a focus on delivering exceptional experiences for customers and employees. They are seeking a reliable and detail-oriented Subject Matter Expert to join their team. The role involves working on communications, knowledge management, providing training, and ensuring quality. Successful candidates will have the ability to think outside traditional roles, interpret data, communicate effectively, and demonstrate leadership skills.