Jobs at Sutherland

Positions 638

Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.

Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.

By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.

Veterinary Care Support Associate (Full Time/Permanent)

Company: Sutherland

Location: Other US Location

Posted Sep 21, 2024

Sutherland is a global company that values diversity and promotes a positive work environment. They are seeking a motivated and passionate person to join their team as a Veterinary Support Associate. The company offers competitive compensation packages, paid training, and career development opportunities.

Associate Manager - Workforce Management

Company: Sutherland

Location: Philippines

Posted Sep 19, 2024

The job description is seeking an analytical and dynamic person to join as an Associate Manager Workforce Management. The role involves coordinating workforce planning, scheduling, and real-time management for assigned sites. The company is looking for a fulfilling career and wants to work with individuals who have the skills and experience to help them succeed.

Social Media/Recruitment Marketing Specialist

Company: Sutherland

Location: Other US Location

Posted Sep 19, 2024

The job description is for a Recruitment MarketingSocial Media Specialist who will attract qualified candidates through online platforms and social media channels. The role involves developing recruitment marketing strategies, creating job postings, and analyzing data to evaluate marketing efforts.

Director - Talent Acquisition

Company: Sutherland

Location: USA

Posted Sep 21, 2024

Sutherland is a digital transformation company focused on delivering exceptional experiences for customers and employees. They have a rich history and are optimistic about the benefits of human-machine collaboration. The company is committed to making experiences delightful, instantaneous, relevant, and predictive. They believe in trust and value and have a strong focus on talent acquisition technology.

Customer Service and Support Associate

Company: Sutherland

Location: Other US Location

Posted Sep 21, 2024

Sutherland is looking for a self-motivated team-oriented and career-oriented person to join their team as an Email and Voice Customer Service Associate. The job involves providing exceptional support to customers via email, handling customer inquiries, and ensuring a positive customer experience. The ideal candidate will possess excellent written communication skills, a strong attention to detail, and the ability to resolve customer inquiries efficiently.

WFM Application Consultant

Company: Sutherland

Location: Other US Location

Posted Sep 19, 2024

The job description is for a Workforce Management Application Consultant at NICE Value Realization Services. The role involves working with customers to drive value realization and increase system adoption, providing design guidance and application expertise, and building long-term relationships. The company celebrates diversity and promotes a positive work environment.

Business Development Manager (Remote)

Company: Sutherland

Location: Houston, TX

Posted Sep 21, 2024

Sutherland is a digital transformation company that focuses on providing exceptional experiences for customers and employees. They have a strong track record of delivering well-engineered experiences and helping clients boost productivity, cut costs, and increase customer loyalty.

Bilingual HR Support Representative with French and English

Company: Sutherland

Location: Other US Location

Posted Sep 20, 2024

Sutherland is a company that offers customer experience management services globally. They are looking for a HR shared services team member in Europe to support employees and handle HR inquiries. The job offers a competitive salary, performance-based bonus, and various benefits.

Talent Acquisition Manager - Onsite - Burgas

Company: Sutherland

Location: Other US Location

Posted Sep 19, 2024

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. They have a rich history and are optimistic about the benefits of human-machine collaboration. They work with clients across various industries and have a global presence.

Quality Lead

Company: Sutherland

Location: Other US Location

Posted Sep 19, 2024

The job description is seeking a reliable and detail-oriented person to join the company as a Lead Customer Experience Quality Lead. The role involves evaluating and documenting customer transactions, ensuring accurate and consistent information, and driving KPI performance. The successful candidate will have experience leading QA teams, advanced Excel skills, and strong analytical and communication skills.

Team Manager/Team Leader

Company: Sutherland

Location: Other US Location

Posted Sep 23, 2024

The job description is for a Team Manager position at Sutherland, requiring a goal-oriented and strategic-thinking individual to lead a high-performance team. The role involves managing performance, service quality, and customer satisfaction, as well as identifying areas for improvement and making recommendations to the management team.

Talent Acquisition Manager - Onsite - Sofia

Company: Sutherland

Location: Other US Location

Posted Sep 19, 2024

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. They have a rich history and are optimistic about the benefits of human-machine collaboration. They work with clients across various industries and have a global presence.

Frequently Asked Questions

What’s it like to work at Sutherland?
Sutherland fosters a collaborative, inclusive culture that rewards continuous learning. Employees benefit from structured mentorship programs, access to internal learning hubs, and flexible remote‑on‑office options that support work‑life balance. The company prioritizes employee well‑being through wellness initiatives, regular pulse surveys, and transparent communication from leadership.
What types of positions are available at Sutherland?
Sutherland hires across a broad tech spectrum: software engineers (frontend, backend, full stack), data scientists, machine learning engineers, DevOps specialists, cloud architects, cybersecurity analysts, UX/UI designers, product managers, project managers, business analysts, and customer support engineers. Roles also extend to digital strategy, analytics, and customer experience operations.
How can I stand out as an applicant for Sutherland?
Tailor your resume to highlight measurable outcomes—e.g., "Reduced ticket resolution time by 30% by automating workflows." Showcase side projects or contributions to open source that demonstrate relevant skills. Prepare for technical interviews by practicing data structures, algorithms, and system design problems, and be ready to discuss real‑world problem‑solving in cross‑functional settings. Finally, research Sutherland’s recent initiatives (e.g., AI‑powered customer journey solutions) and articulate how your experience aligns with those priorities.

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