Jobs at Sutherland

Positions 638

Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.

Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.

By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.

Customer Service Associate

Company: Sutherland

Location: New York City, NY

Posted Sep 17, 2024

The job posting is looking for motivated and passionate individuals to join their team as Customer Service Representatives. The job involves answering inbound calls and responding to emails to provide outstanding support and guidance. The company offers competitive pay, health benefits, top-notch training, and advancement opportunities.

Associate -Accounts Payable

Company: Sutherland

Location: Other US Location

Posted Sep 17, 2024

The company, One Sutherland, is a global team that celebrates diversity and promotes a positive work environment. They offer competitive compensation packages, paid training, and career development opportunities. The job description is for a customer-facing role that requires excellent communication skills, attention to detail, and multitasking abilities.

NICE - Project Manager

Company: Sutherland

Location: Other US Location

Posted Sep 16, 2024

The company, One Sutherland, is looking for Project Managers to work on a global scale, offering a great onboarding program, job stability, and professional growth opportunities. The job involves managing projects, strengthening relationships, and providing feedback to team members.

CX Consultant

Company: Sutherland

Location: Other US Location

Posted Sep 15, 2024

Sutherland is a digital transformation company that delivers exceptional experiences for customers and employees. They have a strong focus on trust, value, and transparency, and have a global presence with 40,000+ professionals.

Talent Acquisition Specialist

Company: Sutherland

Location: Other US Location

Posted Sep 19, 2024

Sutherland, a global leader in customer experience management for over 37 years, is seeking a Talent Acquisition Specialist. The role involves sourcing candidates, engaging with leads, conducting assessments, and collaborating with global teams. Sutherland values autonomy, results-oriented mindset, and offers competitive pay, health benefits, and career advancement opportunities.

Sr. Associate Manager – Sourcing and Procurement (Non-Tech)

Company: Sutherland

Location: Other US Location

Posted Sep 16, 2024

Sutherland is a digital transformation company that delivers exceptional experiences for customers and employees. They are seeking a dynamic and goal-oriented person to join their team as an Associate Manager for Global Strategic Sourcing and Procurement.

Recruiter with French

Company: Sutherland

Location: Other US Location

Posted Sep 19, 2024

Sutherland is seeking a dynamic and goal-oriented professional to join their global team as a Talent Acquisition Specialist. The company values individuality and appreciates unique skills. The job offers a fulfilling career, long-term employment, and opportunities for growth.

Lead - Technical Training

Company: Sutherland

Location: Baton Rouge, LA

Posted Sep 17, 2024

The job description is for a Trainer position at Sutherland, requiring a degree in Education or Communication, experience in training, and strong communication skills. The role involves creating and facilitating training materials, delivering and evaluating training, and supervising learners.

Customer Service Representatives/Part Time - Remote

Company: Sutherland

Location: Remote

Posted Sep 16, 2024

The job posting is for a part-time customer service representative position with Sutherland, a digital transformation company. The job involves handling inbound and outbound customer calls, providing policy information, and handling other related duties. The company offers competitive pay, paid training, and benefits. The job is open to residents of the United States and requires a high school diploma or GED, 2+ years of customer service experience, and proficiency in PC skills.

Sr. Associate - RTA

Company: Sutherland

Location: Other US Location

Posted Sep 17, 2024

Sutherland is seeking a Sr Associate to join their team. The role involves monitoring queues, identifying risks, and making real-time callouts to improve service level and utilization. The ideal candidate has call center experience, basic Excel knowledge, and good communication skills.

OTM Consultant -Astec

Company: Sutherland

Location: Other US Location

Posted Sep 15, 2024

The company description highlights Sutherland's expertise in digital transformation, combining human-centered design with analytics and AI. The job description outlines the responsibilities of an Oracle Fusion Transportation Management OTM Consultant, including implementing cost-effective technology solutions and supporting IT projects. The additional information section provides details on EEO guidelines and record-keeping requirements.

Data/Business Analyst (San Antonio/Chicago/NYC)

Company: Sutherland

Location: San Antonio, TX

Posted Sep 18, 2024

Sutherland is a digital transformation company that delivers exceptional experiences for customers and employees. They have a rich history and are optimistic about the future, with a focus on human-machine collaboration. The company is looking for a talented data-driven Business Analyst to join their growing Insurance program.

Frequently Asked Questions

What’s it like to work at Sutherland?
Sutherland fosters a collaborative, inclusive culture that rewards continuous learning. Employees benefit from structured mentorship programs, access to internal learning hubs, and flexible remote‑on‑office options that support work‑life balance. The company prioritizes employee well‑being through wellness initiatives, regular pulse surveys, and transparent communication from leadership.
What types of positions are available at Sutherland?
Sutherland hires across a broad tech spectrum: software engineers (frontend, backend, full stack), data scientists, machine learning engineers, DevOps specialists, cloud architects, cybersecurity analysts, UX/UI designers, product managers, project managers, business analysts, and customer support engineers. Roles also extend to digital strategy, analytics, and customer experience operations.
How can I stand out as an applicant for Sutherland?
Tailor your resume to highlight measurable outcomes—e.g., "Reduced ticket resolution time by 30% by automating workflows." Showcase side projects or contributions to open source that demonstrate relevant skills. Prepare for technical interviews by practicing data structures, algorithms, and system design problems, and be ready to discuss real‑world problem‑solving in cross‑functional settings. Finally, research Sutherland’s recent initiatives (e.g., AI‑powered customer journey solutions) and articulate how your experience aligns with those priorities.

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