Jobs at Sutherland

Positions 638

Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.

Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.

By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.

Customer Service Representatives - Remote

Company: Sutherland

Location: Other US Location

Posted Jul 09, 2024

Sutherland is hiring Customer Service Representatives to work from home, providing support to customers of a streaming service. The job requires expertise in streaming support, excellent communication skills, and the ability to troubleshoot technical issues. Benefits include medical, dental, and vision benefits, paid training, and advancement opportunities.

Associate-Trans Processing

Company: Sutherland

Location: Other US Location

Posted Jul 01, 2024

One Sutherland is a global company that values diversity and fosters a positive work environment. They offer competitive compensation, training, and benefits. The job involves processing insurance claims and understanding COB. Qualifications are flexible, and career growth opportunities are available.

Life & Health Insurance Agent

Company: Sutherland

Location: USA

Posted Jul 08, 2024

The company is seeking enthusiastic and self-motivated individuals to sell insurance products, providing prospective buyers with information about products that offer peace of mind. The job requires an active state Life or Life & Health insurance license, PC keyboarding and computer skills, and Microsoft Office experience. The company offers competitive pay, PTO, 401k, and paid training, as well as advancement opportunities.

Associate Manager - Corporate Marketing

Company: Sutherland

Location: USA

Posted Aug 01, 2024

The company description highlights the diversity and inclusivity of the workforce, and the job description outlines the responsibilities and qualifications for the Advisory Program Manager and Associate Manager Corporate Marketing positions.

Customer Service Representatives - Remote

Company: Sutherland

Location: Canada

Posted Jul 15, 2024

Sutherland is hiring Customer Service Representatives to provide support to customers of a streaming service. The job requires expertise in streaming support, excellent communication skills, and the ability to troubleshoot technical issues. The company offers medical, dental, and vision benefits, paid training, and advancement opportunities.

Training Manager - Clark

Company: Sutherland

Location: Baton Rouge, LA

Posted Jul 10, 2024

Sutherland is seeking a Training Manager to supervise and coach trainers, guide them on technical and soft skills, and assess performance using data analysis. The role involves creating action plans for improvement, reporting on training performance, and collaborating with teams to schedule resources.

Associate Manager - Corporate Marketing

Company: Sutherland

Location: Rochester, NY

Posted Jul 09, 2024

Sutherland is seeking an Advisory Program Manager to manage and expand relationships with management consultancies, promoting Sutherland's capabilities, driving innovative collaboration opportunities, and identifying new revenue streams. The role involves building and managing relationships, strategic planning, market analysis, and expertise in advisor procurement.

TMobile TEX | REF20883K - July 5

Company: Sutherland

Location: Other US Location

Posted Jul 01, 2024

Sutherland is looking for a dedicated and ambitious individual to join their team as a Back Office Analyst. The company values hard work and is committed to fostering a fulfilling career environment. They assure confidentiality of all information in accordance with EEO guidelines.

Team Leader | Taguig Site

Company: Sutherland

Location: Other US Location

Posted Jul 10, 2024

Sutherland seeks a Team Leader in Taguig to oversee customer care, develop team members, and resolve customer inquiries. Requirements include a degree, experience in team management, and knowledge of sports streaming services.

Sr Operations Manager

Company: Sutherland

Location: Other US Location

Posted Aug 12, 2024

Sutherland is seeking an organized and goal-oriented person to join as an Sr Operations Manager. The job involves managing cluster/community performance, client advocacy, and people management. The ideal candidate should have a bachelor's degree, 3-4 years of management experience, and experience in process transformation and client-facing operations.

Associate Manager - Corporate Marketing

Company: Sutherland

Location: USA

Posted Jul 13, 2024

The Advisory Program Manager at Sutherland is a strategic position responsible for managing and expanding relationships with management consultancies, promoting Sutherland's capabilities, and identifying new revenue streams. The role involves building and managing relationships, conducting market research, and developing joint go-to-market strategies with management consultants.

Senior Customer Service Associate - Bi-Lingual French

Company: Sutherland

Location: Americas

Posted Jul 06, 2024

Sutherland is seeking a Senior French Associate to handle customer interactions in fluent French, process orders, and maintain customer satisfaction. The ideal candidate has post-secondary certifications in French, 2+ years of customer service experience, and strong communication and problem-solving skills.

Frequently Asked Questions

What’s it like to work at Sutherland?
Sutherland fosters a collaborative, inclusive culture that rewards continuous learning. Employees benefit from structured mentorship programs, access to internal learning hubs, and flexible remote‑on‑office options that support work‑life balance. The company prioritizes employee well‑being through wellness initiatives, regular pulse surveys, and transparent communication from leadership.
What types of positions are available at Sutherland?
Sutherland hires across a broad tech spectrum: software engineers (frontend, backend, full stack), data scientists, machine learning engineers, DevOps specialists, cloud architects, cybersecurity analysts, UX/UI designers, product managers, project managers, business analysts, and customer support engineers. Roles also extend to digital strategy, analytics, and customer experience operations.
How can I stand out as an applicant for Sutherland?
Tailor your resume to highlight measurable outcomes—e.g., "Reduced ticket resolution time by 30% by automating workflows." Showcase side projects or contributions to open source that demonstrate relevant skills. Prepare for technical interviews by practicing data structures, algorithms, and system design problems, and be ready to discuss real‑world problem‑solving in cross‑functional settings. Finally, research Sutherland’s recent initiatives (e.g., AI‑powered customer journey solutions) and articulate how your experience aligns with those priorities.

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