Jobs at Telus Digital
306,333 open positions
Telus Digital is the technology arm of Telus, Canada’s largest telecommunications company. With headquarters in Vancouver and a growing presence in Toronto, Calgary, and Montreal, the firm delivers cloud, data, AI, and cybersecurity solutions to Fortune 200 clients across North America. Its projects range from building secure digital platforms for banks to deploying AI‑driven analytics for government agencies.
Typical openings include Software Engineer (Front‑end, Backend, Full‑stack), Cloud Architect, Data Scientist, UX Designer, Security Engineer, Product Manager, and Project Manager. Candidates can expect a mix of coding challenges, system‑design interviews, and behavioral questions that assess collaboration and ownership. Telus Digital offers remote‑first flexibility, a 100% professional development stipend, and quarterly hack‑athon events that foster innovation.
Job Transparency’s Telus Digital listings provide the full salary range and real employee sentiment scores. By comparing the posted base pay, bonuses, and equity, you can negotiate a competitive offer. Employee reviews reveal insights into onboarding practices, team dynamics, and growth paths that help you choose the role that best matches your career goals.
Databricks Solutions Architect 2024
Company: Aimpoint Digital
Location: Atlanta, GA
Posted Mar 14, 2024
Requirements: Degree-educated in Computer Science, Engineering, Mathematics, or equivalent experience Strong communication and presentation skills, with the ability to engage and educate a technical audience Ability to work independently and collaboratively in a fast paced, remote & customer facing setting Passion for technology and a desire to grow and contribute to the Databricks community Deep familiarity with Databricks features including workflows, DLT pipelines, Unity Catalog 3+ years working with data warehouses, relational databases and query languages 2+ years building data pipelines in databricks using pyspark, scala and/or spark SQL and ability to work across structured, semi-structured and unstructured data 2+ years data modeling (e.g., data vault, star schema, entity-relationship) Expertise in software engineering or DevOps concepts & best practices is preferred Knowledge of Databricks ML and Gen AI features desirable Any Databricks certificates are highly regarded Willingness to travel This position is fully-remote; however, Atlanta-based applicants will have the opportunity to work in our new headquarters in Sandy Springs, GA. As a Databricks Solution Architect, you will also be expected to be able to be contribute as a member of a client engagement delivery team, take part in the development of our practice, aid in business development, and contribute innovative ideas and initiatives to our company. You will: Engage in multi-disciplinary teams to deliver complex data & analytics cases on the Databricks platform, becoming a trusted advisor to our clients from data owners and analytic users to C-level executives Serve as a Databricks subject matter expert for our internal community of technical analytics consultants and as a company ambassador externally Contribute to the growth of our partnership with Databricks in the US as our technical lead Create and deliver engaging technical and thought leadership content (e.g., blogs, webinars, whitepapers, presentations) on the latest Databricks features and best practices Build and deliver end-to-end technical tool demonstrations of Databricks functionality & interoperability for prospective clients and other enablement Support channel and sales activities to provide architecture advisory for prospective clients and projects Contribute to the development and deployment of Aimpoint products on the Databricks platform Who you are: We are building a diverse team of talented and motivated people who deeply understand business problems and enjoy solving them. You are passionate about contributing to a growing team and establishing best practices. You are a self-starter who loves working with data to build analytical tools that business users can leverage daily to do their jobs better. Our approach to data engineering blends modern tools and techniques with a respect for the foundations of our craft. We partner with the most innovative software providers in the data engineering space to solve our clients' toughest business problems. Aimpoint Digital is a fast-growing and fully remote data and analytics consultancy. Are you an accomplished Data Engineer who wants to further grow their Databricks expertise, develop technical content and presentations, and help build a best-in-class Databricks community of practice?
Lead Data Engineer 2024
Company: Aimpoint Digital
Location: Atlanta, GA
Posted Mar 14, 2024
star schema, entity-relationship) 5+ years writing clean, maintainable, and robust code in Python, Scala, Java, or similar coding languages Ability to manage an individual workstream independently and ability to manage a small 1-2 person team Expertise in software engineering concepts and best practices DevOps experience preferred Experience working with cloud data warehouses (Snowflake, Google BigQuery, AWS Redshift, Microsoft Synapse) preferred Experience working with cloud ETL/ELT tools (Fivetran, dbt, Matillion, Informatica, Talend, etc.) preferred Experience working with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes) preferred Experience working with Apache Spark preferred Experience preparing data for analytics and following a data science workflow to drive business results preferred Consulting experience strongly preferred Willingness to travel This position is fully-remote; however, Atlanta-based applicants will have the opportunity to work in our new headquarters in Sandy Springs, GA. Degree educated in Computer Science, Engineering, Mathematics, or equivalent experience Experience with managing stakeholders and collaborating with customers Strong written and verbal communication skills required 5+ years working with relational databases and query languages 5+ years building data pipelines in production and ability to work across structured, semi-structured and unstructured data 5+ years data modeling (e.g. As a Lead Data Engineer, you will be expected to work independently on client engagements or to lead small team project delivery, take part in the development of our practice, aid in business development, and contribute innovative ideas and initiatives to our company. You will: Become a trusted advisor working together with our clients, from data owners and analytic users to C-level executives Work independently or manage small teams to solve complex data engineering use-cases across a variety of industries Design and develop the analytical layer, building cloud data warehouses, data lakes, ETL/ELT pipelines, and orchestration jobs Work with modern tools such as Snowflake, Databricks, Fivetran, and dbt and credentialize your skills with certifications Write code in SQL, Python, and Spark, and use software engineering best-practices such as Git and CI/CD Support the deployment of data science and ML projects into production Note: You will not be developing machine learning models or algorithms Who you are: We are building a diverse team of talented and motivated people who deeply understand business problems and enjoy solving them. At Aimpoint Digital, we believe in blending modern tools and techniques with tried-and-true principles to deliver optimal data engineering solutions. You are a self-starter who loves working with data to build analytical tools that business users can leverage daily to do their jobs better. You are passionate about contributing to a growing team and establishing best practices. We work alongside the most innovative software providers in the data engineering space to solve our clients' toughest business problems. Aimpoint Digital is a dynamic and fully remote data and analytics consultancy.
Member of Global Operations
Company: Anchorage Digital
Location: Remote
Posted Mar 14, 2024
<p><b>At Anchorage Digital we are building the worlds most advanced digital asset platform for institutions to participate in crypto<b><p> <p><br ><p> <p>Founded in 2017 Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions With the first federally chartered crypto bank in the US Anchorage Digital offers institutions an unparalleled combination of secure custody regulatory compliance product breadth and client service Were looking to diversify our team with people who are humble creative and eager to learn<p> <p><br ><p> <p>We are a remote friendly global team but provide the option of working inoffice in New York City Sioux Falls Porto Lisbon and Singapore For our colleagues not located near our beautiful offices we encourage and sponsor quarterly inperson collaboration days to work together and further deepen our Village <p> <p><br ><p> <p>The successful candidate will assist the Global Operations organization in excelling at providing white glove operational support to a dynamic global business They will do this through the development of meaningful metrics organizing the remediation of critical control improvements and delivery of strategic reporting for various audiences<p> <p><br ><p> <p>We have created the Factors of Growth amp Impact to help Villagers better measure impact and articulate coaching feedback and the rich and rewarding learning that happens while exploring developing and mastering the capabilities and contributions within and outside of the Member of Global Operations role<p> <p><b>Technical Skills<b> <p><ul><li>Drive analysis and development of critical and actionable productivity and risk metrics for operations teams through engagement with operations team leads research into underlying datasets support from analytics and planning teams<li> <ul><p><b>Complexity and Impact of Work<b> <p><ul><li>Manage tracking of remediation efforts associated with testing audits or other findings across all Global Operations teams drive accountability for owners to ensure timely resolution<li> <ul><p><b>Organizational Knowledge<b> <p><ul><li>Collaborate with other members of Global Operations to understand interactions and selfidentify additional support needs across the organization<li> <li>Through daytoday interactions help the Global Operations teams identify crossfunctional overlap or gaps to streamline efficiency and ensure proper coverage<li> <ul><p><b>Communication and Influence<b> <p><ul><li>Coordinate meetings to drive engagement and alignment across team members within the Global Operations organization provide certain administrative support needs for the Head of Global Operations<li> <li>Develop presentation materials based upon guidance from senior members of Global Operations to succinctly communication organizational updates and strategic messaging to internal and Boardlevel audiences<li> <ul><p><b>You may be a fit for this role if you have<b> <p><ul><li>Experience or interest in supporting senior members of global organizations<li> <li>Passion for driving efficiency and optimization through datadriven analysis<li> <li>Excellent written communication skills especially for audiences of varying perspectives and seniority<li> <li>Organizational skills to boot<li> <ul><p><b>Although not a requirement bonus points if<b> <p><ul><li>You were emotionally moved by the soundtrack to Hamilton which chronicles the founding of a new financial system <li> <ul><p><b>Compensation at Anchorage Digital<b> <p><ul><li>Compensation at Anchorage Digital is marketdriven and datainformed All fulltime employees receive a marketleading salary meaningful equity and a generous perks and benefits package<li> <li><b>Compensation Range<b> $74000 $94000yr this salary range may be inclusive of multiple regional locations and job grades This compensation range will be narrowed during the interview process based on skills abilities and experience required We partner with third party firms annually to verify equity cash benefits and perks benchmarks <li> <li><b>Benefits<b> Anchorage Digital is proud to provide marketleading benefits and perks to our employees We are only 1 of companies who offer 100 health dental and vision coverage for you and your dependents This means no monthly outofpocket premiums for you or your family We offer a wide range of benefits to our employees globally<li> <li>You can learn more about our culture and perks and benefits here<li> <ul><p> <p><p><b>About Anchorage Digital Who we are<b><p> <p><br ><p> <p>The Anchorage Village what we call our team brings together the brightest minds from platform security financial services and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem As a diverse team of more than 300 members we are united in one common goal building the future of finance by providing the foundation upon which value moves safely in the new global economy <p> <p><br ><p> <p>Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone and we are intentional about making sure people feel respected supported and connected at workregardless of who you are or where you come from We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives<p> <p> <p> <p><span>Anchorage Digital is an Equal Opportunity Employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or veteran status Anchorage Digital considers qualified applicants regardless of criminal histories consistent with other legal requirements Anchorage Digital refers to services that are offered either through Anchorage Hold LLC a Delaware limited liability company and registered Money Services Business Anchorage Digital Bank National Association an OCCchartered national trust bank or Anchorage Lending CA LLC a finance lender licensed by the California Department of Financial Protection and Innovation License No 60DBO11976<span><span> <span><span>or Anchorage Digital Singapore Pte Ltd a Singapore private limited company all whollyowned subsidiaries of Anchor Labs Inc a Delaware corporation<span><p> <p><br ><p> <p>Protecting your privacy rights is important to Anchorage Digital and we work to maintain the trust and confidence of our clients when handling personal or financial information Please see our privacy policy notices here<p> <p><p>
Senior Product Designer (3-6 month contract)
Company: Candy Digital
Location: New York City, NY
Posted Mar 13, 2024
<p><span>At Candy Digital were driven by a single question How can Web3 technology revolutionize the world of collectibles<span><p> <p><span>Our mission is to take the passion of being a devoted fan and elevate it to new heights by building a fully immersive digital storefront where fans can buy sell and trade their digital collectibles with unique gamified experiences behind each engagement<span><p> <p><span>Were proud to have the support of some of the top leaders in the Web3 space including Galaxy Digital ConsenSys Mesh Polygon and Palm These partners are revolutionizing how we invest in build and interact with digital collectibles Were excited to work alongside them to create nextgeneration experiences that deepen fan engagement and connect people to their passions<span><p> <p><span>Candy is headquartered in New York City with a hybrid work environment that thrives on community and inclusivity Led by innovators across the industry we foster a culture of meaningful engagement and impactful change always striving to bring enthusiasts closer to the field and reenvision the world of collectibles<span><p> <p><span>Fandom reimagined<span><p> <p><strong>SO YOU WANT TO JOIN CANDY<strong><p> <p><span>We are looking for an impactdriven Product Designer to join the team This role will be accountable for bridging the bond between the platform and consumer focused on building features and enhancements You will be part of a reliable driven and agile team Above all you will be accountable for helping Candy create a fandom<span><p> <p><span>We are searching for creative minds that are excited to take on difficulties in the immediate while providing vision to the future We want builders innovators and those that can not only think outside the box but collaborate outside the box<span><p> <p><strong>AS OUR MOST VALUABLE PLAYER YOU WILL<strong><p> <p><span> We are looking for a Senior Product Designer to join our product organization We help fuel Candys success by pushing the boundaries of what is possible Youll help define the endtoend platform product experience across all of our surfaces partnering with product business marketing and engineering leaders in building the premium blockchainpowered digital collectible experience We are seeking someone who is creative with a modern aesthetic process driven humancentered and are excited to closely collaborate within a fastpaced crossfunctional team environment As we are planning roadmap of a new set of new features that need product design we want someone that is ready to evolve the product build new features for collectors conducting design sprints and experimenting <br >We are searching for creative minds that are excited to take on challenges in the immediate while providing vision to the future We want builders innovators and those that can not only think outside the box but collaborate outside the box<span><p> <p><strong>WHO ARE YOU<strong><span> <span><p> <ul><li>You have at least 5+ years of proven success in a crossfunctional product organization effectively collaborating with product management strategy design engineering brand as well as thirdparty partners to bring truly differentiated products amp solutions to life<li> <li>You have the ability to think through product engineering design or growth challenges bringing independent knowledge as well as the reach and resources of our network to help where needed<li> <li>You are a systems thinker who not only sees the big picture but can get down to the tiniest of details to crafting delightful usable humancentered outcomes from whiteboard to wires to prototypes to developmentready assets<li> <li>You have experience scaling products through constant learning and experimentation in fastpaced and rapidly changing industries<li> <li>You have a track record of creating seamless customer journeys using design thinking and agile iterative product development processes<li> <li>You have strong analytical and problemsolving skills matched with the ability to tell a story with data<li> <li>You have the ability to think strategically learn quickly prioritize effectively and succeed in fastpaced and uncertain environments while acting autonomously<li> <li>You have an entrepreneurial mindset and a passion for using emerging technology and data to solve unmet user needs<li> <li>You have a love of sports entertainment gaming blockchain amp crypto andor collectibles<li> <ul><p><strong>Why Candy<strong><p> <ul><li><strong>Our People<strong><span> You will work with the top players who are the most enterprising fun encouraging and innovative heads and teams Aka people you can be proud to work with<span><li> <li><strong>Our Mission<strong><span> We are building something great and the finest things we create will make the world a better place Our goal is to deepen our relationship through experiences with fans and collectors globally<span><li> <li><strong>Perks<strong><span> Our teambased culture provides the foundation for people to do their most incredible work and constantly learn and grow We offer a full slate of benefits including competitive salaries stock options health coverage and unlimited vacation Given that were an earlystage startup our benefits package continues to evolve as we do Your ideas and suggestions matter to us<span><li> <ul><p><strong>Our Investors and Partners<strong><p> <ul><li><strong>Galaxy Digital<strong><span> is a leading player in the digital asset space offering cuttingedge investment banking trading and asset management services that revolutionize how people invest in digital assets<span><li> <li><strong>ConsenSys Mesh<strong><span> is a gamechanging platform that empowers developers to build decentralized applications and solutions on the Ethereum blockchain network that will shape the future of the web<span><li> <li><strong>Polygon<strong><span> is a blockchain network transforming how we interact with decentralized applications by providing fast lowcost and secure transactions using a multichain infrastructure<span><li> <li><strong>Palm<strong><span> is a revolutionary digital wallet for Web3 that allows users to access decentralized apps and services giving them control and ownership of their digital assets<span><li> <ul><p><strong>Our Core Values<strong><p> <ul><li><strong>Trust <strong><span>We safeguard the goal We believe we will only succeed if we earn trust the trust of our people the trust of our customers trust of our partners We will achieve and keep faith at all times<span><li> <li><strong>Innovation<strong><span> We dream big Were endlessly curious and constantly searching for the best the better and the neverbefore imagined<span><li> <li><strong>Excellence<strong><span> We take big swings We have high expectations of ourselves in everything we do<span><li> <li><strong>Grit<strong><span> We drive past the finish line until the last second Giving up is not an option We will always find a way <span><li> <li><strong>Inclusion<strong><span> We are team players and we are in it together Diverse thinking comes from different thinkers and we need all perspectives to come together and win<span><li> <li><strong>Authenticity <strong><span>We are the real deal and always authentic in what we create our dealings with others and who we are as human beings <span><li> <li><strong>Accountability <strong><span>We carry the ball We hold ourselves to the highest moral and ethical standards We will be fair and honest and take responsibility for our actions<span><li> <ul><p><span>Total Compensation Range Hourly Rate <span> $4570hr <p> <p><span>Our compensation package currently breaks down into a base salary and an equity component for all employees The candidates seniority and the evaluations made of that candidate during the interview determine compensation<span><p> <p><strong>BIRemote<strong><p>
Consultant, NICE CXone
Company: TTEC Digital
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> The NICE CXone Consultant is responsible for the development testing and delivery of the NICE CXone software platform This is a handson technical role for resources skilled in technical development experience You will be tasked to implement the NICE CXone software Technical experience with various Contact Center technologies including NICE CXone IVRACD VoIP Email SMS and Chat systems will be required Key responsibilities include the development of the NICE CXone product and features unit testing code reviews resolving defects encountered during the QA cycle supporting the production environment and assisting other developers in a team environment <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Contact Center as a Service CCaaS software management and domain experience <p> <li> <li> <p> NICE CXone and CXone Studio Experience <p> <li> <li> <p> Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages CXone Studio C <a class=fontbold underline fontbold underline fontbold underline href=httpASPNET rel=noopener noreferrer nofollow target=blank> ASPNET <a> <p> <li> <li> <p> Code and test projects <p> <li> <li> <p> Deliver highquality software on time <p> <li> <li> <p> Attend meetings and training as required <p> <li> <li> <p> Work with system analysis and project management for the successful completion of a project <p> <li> <ul> <p> <p> <p> <strong> What Youll Bring to the Role <strong> <p> <ul> <li> <p> Bachelors degree in computer science IT or engineering preferred <p> <li> <li> <p> 3 or more years experience in NICE CXone and UC environments <p> <li> <li> <p> 1 or more years of software development to include design custom and common coding JavaScript Python Java C++ and testing of real time systems <p> <li> <li> <p> 12 years of ASPNET experience C <a class=fontbold underline fontbold underline fontbold underline href=httpVSNet rel=noopener noreferrer nofollow target=blank> VSNet <a> XML Web Services etc <p> <li> <li> <p> Experience with enterprise level CCaaS architecture for complex business needs <p> <li> <li> <p> Network infrastructure experience <p> <li> <li> <p> Team Player <p> <li> <li> <p> Desire to work in a fastpaced environment <p> <li> <ul> <p> <p> <p> <strong> What You Can Expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $89000 to $110000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <p> <li> <li> <p> Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> LIDD1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemoteUS <p><p>
Senior Consultant, NICE CXone
Company: TTEC Digital
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> The NICE CXone Senior Engineer is responsible for the overall development testing and delivery of the NICE CXone software platform This is a handson highly technical role for resources skilled in both business and technical consulting experience You will be tasked to implement the NICE CXone software Technical experience with various Contact Center technologies including NICE CXone IVRACD VoIP Email SMS and Chat systems will be required Key responsibilities include all tiers of the technology including but not limited to design and development of our products and features unit testing code reviews resolving defects encountered during the QA cycle supporting the production environment and assisting other developers in a team environment utilizing agile or waterfall development processes <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Recognized as an external and internal thought leader within CX transformation Process Automation Digital Transformation and Omnichannel technologies <p> <li> <li> <p> Exercises wide latitude in determining objectives and approaches to engagements <p> <li> <li> <p> Influences client leadership to establish overall business relationship and engagement strategy Is primarily clientfocused however does have some responsibility for internal functional matters and partner engagements <p> <li> <li> <p> Works on issues that impact designselling success future concepts and product offerings <p> <li> <li> <p> Ability to mentor Software Engineers <p> <li> <li> <p> Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages CXone Studio C <a class=fontbold underline fontbold underline fontbold underline href=httpASPNET rel=noopener noreferrer nofollow target=blank> ASPNET <a> <p> <li> <li> <p> Design and present projects to improve current process and overall platform <p> <li> <li> <p> Code and test projects <p> <li> <li> <p> Deliver highquality software on time <p> <li> <li> <p> Attend meetings and training as required <p> <li> <li> <p> Work with system analysis and project management for the successful completion of a project <p> <li> <ul> <p> <p> <p> <strong> What You Bring to the Role <strong> <p> <ul> <li> <p> Bachelors degree in computer science IT or engineering preferred <p> <li> <li> <p> 5 or more years experience in NICE CXone and UC environments <p> <li> <li> <p> 3 or more years of software development to include design custom and common coding JavaScript Python Java C++ and testing of real time systems <p> <li> <li> <p> Experience with enterprise level CCaaS architecture for complex business needs <p> <li> <li> <p> Network infrastructure experience <p> <li> <li> <p> Experience creating and presenting to executive level stakeholders technical and nontechnical <p> <li> <li> <p> Team Player <p> <li> <li> <p> Desire to work in a fastpaced environment <p> <li> <li> <p> Excellent customerfacing presentation skills with the ability to develop new solution pitches value propositions and demo experiences <p> <li> <li> <p> Existing knowledge andor industry certifications for NICE CXone and process automation technologies <p> <li> <li> <p> Contact Center as a Service CCaaS software management and domain experience <p> <li> <li> <p> NICE CXone and CXone Studio Experience <p> <li> <li> <p> 13 years of ASPNET experience C <a class=fontbold underline fontbold underline fontbold underline href=httpVSNet rel=noopener noreferrer nofollow target=blank> VSNet <a> XML Web Services etc <p> <li> <ul> <p> <p> <p> <strong> What You Can Expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $120000 to $140000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <p> <li> <li> <p> Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> LIDD1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemoteUS <p><p>
Desktop Support Specialist I
Company: DMI (Digital Management, LLC)
Location: Cincinnati, OH
Posted Mar 13, 2024
<p><strong>About DMI<strong> <p> <p>DMI is a leading global provider of digital services working at the intersection of public and private sectors With broad capabilities across IT managed services cybersecurity cloud migration and application development DMI provides onsite and remote support to clients within governments healthcare financial services transportation manufacturing and other critical infrastructure sectors DMI has grown to over 2100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories <p> <p><strong>About the Opportunity<strong> <p> <p>DMI is looking for a <strong>Desktop Support Specialist I DSS I<strong> to join our Managed Mobility team Desktop support specialists are expected to provide an excellent end user experience which includes resolving potential or actual technical issues Their day consists of troubleshooting different software packages hardware devices and other peripherals Additionally desktop support specialists configure computer systems according to company policies They must follow strict privacy regulations when it comes to handling sensitive data inside company drives They help diagnose problems and follow up to ensure their resolution Additional tasks include performing regular maintenance and updating operating systems while minimizing downtime and increasing productivity They also help with data backup duties in case of data corruption <p> <p><strong>Duties and Responsibilities<strong> <p> <ul><li>Work with vendors to troubleshoot and resolve issues<li> <li>Deliver support for reported problems with desktop computers laptops peripherals and mobile devices<li> <li>Install and configure desktop computer hardware software and peripherals using standard procedures<li> <li>Assisting individuals who have problems with computer hardware software or networks by asking them to describe the problem and walking customers through potential solutions<li> <li>Train people in the use of computer hardware and software including how to use printers email programs and various software applications<li> <li>Keeping track of pending and completed computer helpdesk requests to monitor the performance of a companys product for example software or hardware or the overall health of a companys computer and network systems<li> <li>Answer inbound phone calls and respond to voicemails<li> <li>Answer inbound chats<li> <li>Maintain satisfactory quality assurance scores<li> <li>Assist other teams with overflow work<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>Education and Years of Experience <strong> <p> <ul><li>Associate degree or better in Information Technology or Computer Science<li> <li><strong>CompTIA A+ certification<strong> confirms entrylevel IT employees competence in basic network communications installations and maintenance of computer hardware<li> <li>Microsofts Certified Solutions Associate MCSA and Technology Associate MTA certifications for entrylevel IT professionals and indicates that an individual possesses fundamental knowledge of specific Microsoft products In addition individuals may pursue Microsoft Office Specialist MOS certifications in one or more Microsoft Office products<li> <li>Ciscos Certified Entry Networking Technician CCENT and Certified Technician CCT Certifications that the DDS I can receive in routing and switching design network security and wireless among other fields validate a candidates ability to install manage protect and troubleshoot small branch networks<li> <ul><p><strong>Required SkillsCertifications<strong> <p> <ul><li>CompTIA A+ Certification<li> <li>Regular and reliable attendance<li> <li>Ability to work overtime to complete projects<li> <li>Strong attention to detail and organizational skills<li> <li>Multitasking skills and ability to keep up in a fastpaced work environment<li> <li>The ability to utilize critical thinking to complete tasks<li> <li>Ability to be flexible in scheduling to meet business needs<li> <ul><p><strong>Desired SkillsCertifications<strong> <p> <ul><li>Supporting Computer hardware central processing units monitors hard drives printers<li> <li>Supporting Hard disk arrays redundant array of independent disks RAID systems<li> <li>Supporting Computer software backup and data recovery desktop communications operating system and configuration management software<li> <li>Problem Solving Must be able to use information gleaned from help requests to diagnose specific computer and network problems and identify optimal solutions<li> <li>Interpersonal Must skillfully handle difficult computer problems and walk people patiently through solutions<li> <li>Listening Must be able to listen to peoples accounts of different computer and network system problems diagnose the specific causes and provide the necessary solutions<li> <li>Speaking Must be able to not only understand but also describe computer problems to nontechnical people so they can understand as well<li> <li>Writing Must also keep records of the computer issues they have helped to resolve which often entails writing reports In addition some specialists may be asked to write instructional manuals or howto guides for employees or customers who need guidance in routine technical matters<li> <ul><p><strong>Physical Requirements<strong> <p> <ul><li>Ability to work in an office environment<li> <li>Ability to sit for long periods of time<li> <li>Ability to utilize a keyboard and mouse<li> <li>Ability to work in front of a computer screen for long periods of time<li> <ul><p><strong>Location <strong>Cincinnati OH <p> <p>LIMS3 <p> <p><strong>Working at DMI<strong> <p> <p>DMI is a diverse prosperous and rewarding place to work Being part of the DMI family means we care about your wellbeing We offer a variety of perks and benefits that help meet various interests and needs while still having the opportunity to work directly with a number of our awardwinning Fortune 1000 clients The following categories make up your DMI wellbeing <p> <ul><li>ConvenienceConcierge Virtual visits through health insurance pet insurance commuter benefits discount tickets for movies travel and many other items to provide convenience<li> <li>Development Annual performance management continuing education and tuition assistance internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development<li> <li>Financial Generous 401k matches both pretax and posttax ROTH contributions along with financial wellness education EAP Life Insurance and Disability help provide financial stability for each DMI employee<li> <li>Recognition Great achievements do not go unnoticed by DMI through Annual Awards ceremony service anniversaries peertopeer acknowledgment employee referral bonuses<li> <li>Wellness Healthcare benefits Wellness programs Flu Shots Biometric screenings and several other wellness options<li> <ul><p>Employees are valued for their talents and contributions We all take pride in helping our customers achieve their goals which in turn contributes to the overall success of the company The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status DMI is an Equal Opportunity Employer MinorityFemaleVeteransDisability DMI maintains a drugfree workplace <p> <p>No Agencies Please <p> <p>Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information US citizenship may be required for some positions <p> <p>LIEK1<p>
Software Engineer II
Company: MiQ Digital
Location: Other US Location
Posted Mar 13, 2024
<p>Role SE II Fullstack<br >Location Bengaluru<p> <p>What youll do<br >Were MiQ a global programmatic media partner for marketers and agencies Our people are at the heart of everything we do so you will be too No matter the role or the location were all united in the vision to lead the programmatic industry and make it better<p> <p>As a SE II Fullstack in our Engineering department youll have the chance to<br >Design and develop end to end software components and systems from ground up and have ownership of them You will have the opportunity to utilize a variety of latest Web application frameworks Big Data technologies AngularReact UI frameworks You will be part of agile teams that utilizes CI and CD pipelines to speed up the products time to market You will have an opportunity to work on different tech stacks comprising Java Python AWS Docker Kubernetes Spark Qubole and many others to satiate your tech buds<p> <p>Who are your stakeholders<p> <p>Key stakeholders include the Product Leads of various products Leads of various teams across Engineering Data Science Analytics Trading departments<p> <p>What youll bring<br > 24 years experience developing with an Object Oriented Language Java C++<br > Excellent grasp of at least one language<br > Excellent understanding of algorithm amp data structures<br > Good knowledge of the Linux environment<br > Good understanding of UI technologies such as Javascript jQuery AngularJS ReactJS<br > Good understanding of multitier web applications experience working on all layers of the stack is a plus<br > Good understanding of Big Data technologies and Distributed systems is a plus<br > Good understanding of cloud environments such as AWS Google Cloud or Azure is a plus<br > Hands on product development experience using Java or Kotlin and good understanding of Microservices architecture<br > Excellent analytical and problemsolving skills<p> <p>Weve highlighted some key skills experience and requirements for this role But please dont worry if you dont meet every single one Our talent team strives to find the best people They might see something in your background thats a fit for this role or another opportunity at MiQ<br >If you have a passion for the role please still apply<p> <p>What impact will you create<br >You will identify amp evangelize frameworks and methodologies for building highly available highperformance systems You ensure that designarchitecture documents incorporate these practices and introduce new tools and methodologies when appropriate to simplify or increase efficiency of development Youll drive evaluation of new tools via POCs and continuously evaluate how the team operates in different areas of software engineering You will Initiate changes necessary to move the team a step higher in adopting best practices and critique the software product design and architecture and contribute to its evolution from the inception Whats in it for you<p> <p>Our Center of Excellence is the very heart of MiQ and its where the magic happens It means everything you do and everything you create will have a huge impact across our entire global business<p> <p>MiQ is incredibly proud to foster a welcoming culture We do everything possible to make sure everyone feels valued for what they bring With global teams committed to diversity equity and inclusion were always moving towards becoming an even better place to work<p> <p>Values<p> <p>Our values are so much more than statements They unite MiQers in every corner of the world They shape the way we work and the decisions we make And they inspire us to stay true to ourselves and to aim for better Our values are there to be embraced by everyone so that we naturally live and breathe them Just like inclusivity our values flow through everything we do no matter how big or small<br > We do what we love Passion<br > We figure it out Determination<br > We anticipate the unexpected Agility<br > We always unite Unite<br > We dare to be unconventional Courage<p> <p>Benefits<br >Every region and office have specific perks and benefits but every person joining MiQ can expect<br >A hybrid work environment<br > New hire orientation with job specific onboarding and training<br > Internal and global mobility opportunities<br > Competitive healthcare benefits<br > Bonus and performance incentives<br > Generous annual PTO paid parental leave with two additional paid days to acknowledge holidays cultural events or inclusion initiatives<br >Employee resource groups designed to connect people across all MiQ regions drive action and support our communities<p> <p>Apply today<br >Equal Opportunity Employer<p>
Sr. Product Analyst
Company: Digital Turbine
Location: Washington DC
Posted Mar 13, 2024
<p>At <b>Digital Turbine<b> we make mobile advertising experiences more meaningful and rewarding for users app publishers and advertisers intelligently connecting people in more ways across more devices We provide app publishers and advertisers with powerful ads and experiences that captivate consumers fuel performance and help telecoms and OEMs supercharge awareness acquisition and monetization In a rapidly evolving industry we are constantly innovating and creating better paths of discovery to connect consumers publishers and advertisers across the mobile ecosystem <br ><b>Position Summary<b><br >We are seeking a talented and motivated Sr Product Analyst with a strong background in AdTech to join our dynamic team In this role you will be responsible for analyzing optimizing and driving the performance of our advertising technology products Your insights and expertise will play a crucial role in enhancing user engagement maximizing revenue and ensuring seamless user experiences across our mobile applications<br ><b>Key Responsibilities<b><br ><b>AdTech Expertise<b><br >Develop a deep understanding of our AdTech stack including ad serving platforms ad formats delivery experiences supply and demand dimensions partner programming requirements campaign scoring budget pacing audience management and userlevel targeting capabilities<br >Monitor and analyze key advertising performance metrics such as clickthrough rates CTR conversion rates impression delivery and ad revenue<br >Identify trends patterns and opportunities to optimize ad placements ad targeting and overall user engagement to maximize revenue and user satisfaction<br >Collaborate with crossfunctional teams to implement adrelated enhancements and ensure alignment with product strategy<br >Conduct AB tests and analyze user behavior to make datadriven recommendations for improving user experience as well as appad performance across our network<br >Possess strong familiarity with the Android ecosystem including the latest OS versions device fragmentation and user behavior trends<br >Evaluate the impact of Android updates on our applications performance including app compatibility user interactions and advertising integration<br ><b>Data Analysis and Insights<b><br ><b>Dig deep <b>You will utilize data analytics tools to perform indepth analysis of user engagement ad performance and app usage patterns across dozens of supplyside dimensions<br ><b>Make data accessible<b> You will query clean analyze and visualize datasets building product performance dashboards and workbooks using data visualization tools and pivot tables to effectively communicate performance trends to stakeholders<br ><b>Draw Insights<b> You will highlight key findings generate actionable insights and propose optimizations recommendations based on data contributing to product roadmaps and strategies<br ><b>Be the SME<b> You are the goto person when someone asks questions like is this feature working when do these events fire how should we interpret this graph or what does this value mean<br ><b>Define healthy<b> You will help to define performance expectations and monitoring requirements for new features so that we can quickly identify when issues arise<br ><b>Collaboration and Communication<b><br >Work closely with product managers software developers and UXUI designers to drive product enhancements and feature development <br >Assist data science with discovery investigations and insights to steer the development of machine learning algorithms <br >Collaborate with engineering teams to troubleshoot technical issues<br >Effectively communicate complex technical concepts to nontechnical stakeholders promoting a clear understanding of product performance and potential improvements<br ><b>Qualifications<b><br >Bachelors degree in Computer Science Engineering Business or a related field Masters degree is a plus<br >Proven experience 5+ years in product analytics experimentation conversion and growth optimization data science andor product management in the AdTech domain<br >Proficiency in data analysis tooling such as SQL Python or similar languages<br >Strong analytical mindset with the ability to interpret complex data and derive actionable insights<br >Natural tendency to be curious and creative<br >Familiarity with mobile application development Android Studio and related SDKs<br >Excellent communication skills both written and verbal<br >DetailOriented selfmotivated and able to work both independently and as part of a team<br >Prior experience with AB testing methodologies and statistical analysis is a plus<br ><b>About Digital Turbine<b><br >Digital Turbine NASDAQ APPS powers superior mobile consumer experiences and results for the worlds leading telcos advertisers and publishers Our endtoend platform uniquely simplifies the ability to supercharge awareness acquisition and monetization connecting our partners to more consumers in more ways across more devices <br >The company is headquartered in Austin Texas with global offices in New York Los Angeles San Francisco London Berlin Singapore Tel Aviv and other cities serving top agency app developer and advertising markets Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerces Company Culture in 2020<br >Digital Turbine is an equal opportunity employer committed to building a diverse and inclusive team We welcome people of different backgrounds experiences abilities and perspectives We embed diversity in our mindset products and teams to empower an inclusive equitable and culturally fluent environment Building this culture within our teams makes us better collaborators and partners driving better outcomes<br >To view our <b>Global Recruitment Privacy Notice<b> please click here <p>
Principal Architect, NICE CXone
Company: TTEC Digital
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> As the Senior CCaaS Architect you will engineer and design the most complex Contact Center applications imaginable You are the subject matter expert who understands operational impacts of technology decisions and can easily explain to both technical and nontechnical stakeholders the importance of technology and the impacts to the business You will own the software development experience Be responsible for API integrations and Web service experiences You will formulate ideas into solutions Your handson programming knowledge of databases middleware and 3rd party application and integrations will be instrumental to the success of Client engagements Ability to function in a pre and post sales role You will work autonomously as well as with a team of engineers sales folks pre and post sales Clients and other industry leaders If you are a seasoned developersoftware architect let us know and apply today <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Leverage relationships to establish credibility Lead and participate in the initial opportunity qualification data gathering and solution development with TTEC Digital and partners <p> <li> <li> <p> Lead technical resources for CCaaS implementations on client projects <p> <li> <li> <p> Create technical documentation for detailed designs and customer requirements <p> <li> <li> <p> Ownership and responsibility for endtoend design of the technical architecture including Routing strategy ACD and IVR design API approach and external data integrations AI Concepts Design and maintain reusable code libraries <p> <li> <li> <p> Mentor junior level consultants <p> <li> <li> <p> Advise on testing strategy and provide input into test plans <p> <li> <li> <p> Participate in client requirements discovery meetings with Senior Business andor IT Execs down through Middle Management andor Analysts <p> <li> <li> <p> Leverage TTECs Solutions Framework in informal requirements meetings or facilitated workshops <p> <li> <li> <p> Document critical business andor IT requirements and compelling events requiring the client to make a change <p> <li> <li> <p> Identify and develop transformation roadmaps and quantifiable business cases <p> <li> <li> <p> Conduct solution design meetings with TTEC Digital Partners and client personnel to confirm solution scope and the design required to fulfill requirements <p> <li> <li> <p> Collaborate internally to develop detailed design solutions including the technology stack bill of material configurations architecture diagrams <p> <li> <li> <p> Develop and deliver Solution Review presentations <p> <li> <li> <p> Participate in field Professional Services and Managed Services communications with Partners to resolve presales design and configuration questions <p> <li> <li> <p> Develop and Present Solutions to the Client Support Deal Closure <p> <li> <li> <p> Support Proposal and Solution Overview documents <p> <li> <li> <p> Operate as a contributor role for RFP Response Development <p> <li> <li> <p> Support the preparation of materials to Cisco and the internal Bid Assurance processes <p> <li> <li> <p> Participate in Client Meeting Solution Reviews with Sales and Partners <p> <li> <li> <p> Contribute to ROI Business Case production <p> <li> <li> <p> Responsible for estimating and supervising technical efforts for all phases of the project <p> <li> <li> <p> Ability to communicate how the CCaaS platform works and how it can be applied to solving business needs <p> <li> <li> <p> Deliver the entire TTEC Digital value proposition and be a thought leader for CX Transformation <p> <li> <li> <p> Provide insights on competitor service offerings <p> <li> <ul> <p> <p> <p> <strong> What You Bring to the Role <strong> <p> <ul> <li> <p> Bachelors degree in computer science IT or engineering preferred <p> <li> <li> <p> 10 or more years experience in Contact Center and UC environments <p> <li> <li> <p> 5 or more years of NICE CXone software development to include design custom and common coding JavaScript Python Java C++ and testing of real time systems <p> <li> <li> <p> Experience creating a roadmap designing planning documenting and implementing end to end architecture using the latest technologies such as Genesys Pure Cloud Five9 Amazon Connect Cisco Avaya inContactNICE CXOne andor other cloud telephony platform NICE CXone highly preferred <p> <li> <li> <p> Experience with enterprise level CCaaS architecture for complex business needs <p> <li> <li> <p> Cloud Network infrastructure experience <p> <li> <li> <p> Experience creating and presenting to executive level stakeholders technical and nontechnical <p> <li> <li> <p> Existing knowledge andor industry certifications for Webex Collaboration Amazon Connect Genesys EngageCloud Google CCAI NICE CXone Verint Calabrio CRMs and process automation technologies <p> <li> <ul> <p> <p> <p> <strong> What You Can Expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $170000 to $215000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <p> <li> <li> <p> Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> LIDD1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemoteUS <p><p>
Paid Social Sr. Manager
Company: MiQ Digital
Location: New York City, NY
Posted Mar 13, 2024
<p>Role Paid Social Sr Manager<br >Location New York City New York<br ><p> <p><strong>THE OPPORTUNITY<strong><p> <p>MiQ has been part of the programmatic landscape since the beginning and that programmatic expertise is the backbone to MiQs success Our Programmatic expertise is driven by our trading team Were looking for a trader to join our growing trading team as our first Social Media Expert MiQ is looking to expand our success in Programmatic into the Social Media space and we are looking to hire our first Social Media Trader to deliver world class execution and help define best practices This an exciting ground floor opportunity for MiQs newest venture<p> <p><strong>WHAT YOULL BE DOING <strong><p> <ul><li>Manage a growing portfolio of omnichannel clients to lead efforts on Meta FacebookInstagram TikTok LinkedIn Pinterest Snap Reddit and more<li> <li>Deliver strategic proposal responses that highlight native amp MiQ Advanced Social capabilities avails pricing estimates and benchmarks for new incoming opportunities <li> <li>Own all Social activation across campaigns including campaign setup creative trafficking pixel development and more setting each campaign up for success from day 1<li> <li>Monitor the ongoing pacing performance and profitability across all our Paid Social campaigns<li> <li>Pull data to build consolidated client facing reporting via excel to best highlight key data trends and insights across our entire activation<li> <li>Use critical thinking amp analytical skills to analyze complex data sets to make decisions to beat client goals<li> <li>Support advanced measurement opportunities via native and third party solutions to tell bigger omnichannel performance stories and exchange learnings between Social and Programmatic<li> <li>Help build processes templates and practices that scale our ability to drive operational excellence across all responsibilities<li> <li>Mentor and collaborate with junior team members supporting your book of business to support growth and elevation for you and your teammates<li> <ul><p><strong>YOUR QUALIFICATIONS<strong><p> <p><strong>Hard skills<strong><p> <ul><li>Experience building and analyzing large datasets in Excel and BI tools<li> <li>Experience in managing campaigns in Meta Facebook amp Instagram TikTok and LinkedIn is required Preferred to also have expertise in Pinterest Snapchat Reddit andor X<li> <li>3+ years experience managing Paid Social Media campaigns is required<li> <li>Experience supporting an agency setting covering several clientsproduct lines at a time<li> <li>Preferred to have experience in some of our key verticals CommerceRetail Travel B2B Pharma NonProfitPolitical <li> <ul><p><strong>Soft skills<strong><p> <ul><li>Organized exemplifies outstanding organization and attention to detail<li> <li>Collaborative Accomplish communicator that enjoys partnering with other teammates to achieve shared objectives<li> <li>Motivated You bring an entrepreneurial mindset to the table<li> <li>Determined You always find a way to figure it out<li> <li>A Problem Solver You are excited by challenging problems and you enjoy working through complex solutions<li> <li>Energetic You enjoy building relationships and bring passion to whatever you do<li> <li>Always learning You know what you know and what you dont and are always looking to those around you to teach you something new<li> <li>Alignment with MiQs core values<li> <li>A cando attitude approaching your responsibilities with energy drive and enthusiasm<li> <li>A dream to grow your career as the company scales<li> <ul><p>Weve highlighted some key skills experience and requirements for this role But please dont worry if you dont meet every single one Our talent team strives to find the best people They might see something in your background thats a fit for this role or another opportunity at MiQ <p> <p>If you have a passion for the role please still apply<p> <p><strong>Whats in it for you <strong><br >MiQ is incredibly proud to foster a welcoming culture We do everything possible to make sure everyone feels valued for what they bring With global teams committed to diversity equity and inclusion were always moving towards becoming an even better place to work <p> <p><strong>Values<strong><p> <p>Our values are so much more than statements<strong> <strong>They unite MiQers in every corner of the world They shape the way we work and the decisions we make And they inspire us to stay true to ourselves and to aim for better Our values are there to be embraced by everyone so that we naturally live and breathe them Just like inclusivity our values flow through everything we do no matter how big or small<p> <ul><li><strong>We do what we love <strong> Passion <li> <li><strong>We figure it out <strong> Determination <li> <li><strong>We anticipate the unexpected <strong><strong> <strong>Agility <li> <li><strong>We always unite <strong> Unite<li> <li><strong>We dare to be unconventional <strong><strong> <strong>Courage<strong> <strong> <li> <ul><p><strong>Benefits <strong><p> <p>Every region and office has specific perks and benefits but every person joining MiQ can expect<p> <ul><li>A hybrid work environment <li> <li>New hire orientation with job specific onboarding and training <li> <li>Internal and global mobility opportunities <li> <li>Competitive healthcare benefits <li> <li>Bonus and performance incentives <li> <li>Generous annual PTO paid parental leave with two additional paid days to acknowledge holidays cultural events or inclusion initiatives <li> <li>Employee resource groups designed to connect people across all MiQ regions drive action and support our communities<li> <ul><p><strong>MiQ Pay Philosophy<strong> <p> <p>For individuals assigned andor hired to work in <strong>New York<strong> MiQ is required by law to include a reasonable estimate of the compensation range for this role This compensation range is specific to <strong>New York<strong> and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets experience and training licensure and certifications and other business and organizational needs At MiQ it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case A reasonable estimate of the current salary range for this position is <strong><em>$100000 $125000 <em><strong>This number does not reflect the OTE of the role This range may vary for positions outside of <strong>New York <strong>as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures<p> <p>Regardless of location candidates can expect during the first few conversations with MiQs Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages Please take a moment to view the MiQ IDEA Report to learn more about our approach to creating equitable compensation for our people<p> <p><em>Apply today<em><p> <p><em>Equal Opportunity Employer <em><p> <p><em>EVerify Employer<em><p>
Sr. Director, SOX IT Controls
Company: Western Digital
Location: South Bay
Posted Mar 14, 2024
<p><b>Company Description<b> <p><p><strong>Who We Are<strong><p> <p>We thrive on the power and potential of diversity As a global company we believe that the most effective way to embrace the diversity of our customers and communities is to mirror it from within<p> <p><strong>What We Do<strong><p> <p>Western Digital has long been at the forefront of game changing innovations From the invention of the first hard drive to recent advancements in 3D NAND our journey of innovation continues to inspire those who dare to think big<p> <p><strong>Our Vision<strong><p> <p>Wherever you are Western Digital is with you every step of the way We are always at the cusp of innovation pushing the boundaries of technology to make what you thought was once impossible possible<p> <p><b>Job Description<b> <p><p>This position reports to the VP Enterprise Applications based in San Jose CA It will lead all of ITs SOX controls strategy planning and execution<p> <ul><li>Lead defining implementing and documenting the IT general controls IT Application controls Key Reports interfaces restricted access and other relevant IT and business process controls<li> <li>Manage the risk of execution for IT general controls including periodic access reviews change management SDLC and relevant controls by performing selfassessments and implementing monitoring mechanisms to ensure system and control owners execute the required activities timely<li> <li>Work with IT process owners to identifyimprove the documented controls and evidence required for testing key application security and infrastructure components<li> <li>Implement best practices for IT application controls and Key Reports risk management execution and evidence retention<li> <li>Partner with all levels of IT and business management to ensure that SOX testing is conducted in a cooperative timely and efficient manner with value added reporting and costeffective recommendations to management to strengthen controls<li> <li>Advise management on best practices as to the SDLC governance as well as formalize and document the companys existing processes for risk and controls assessment with defined roles and responsibilities for different stakeholders<li> <li>Assist management in coordinating fulfilling and managing of the audit requests<li> <li>Provide ongoing organization wide guidance on IT control requirements and impact<li> <li>Review the adequacy of remediation plans in addressing risk and monitor remediation plan execution through the deficiency closed phase in alignment with Internal Controls<li> <li>Ensure timely execution escalation resolution of issues raise through the companys cycles of SOX program by partnering with the Internal Controls Internal and External Auditors<li> <ul><p><b>Qualifications<b> <p><p><em><u>Required and preferred knowledge and job skills<u><em><p> <ul><li><u>Work experience<u> 15+ years of progressive work experience required Strong preference for background with a large public accounting firm and some US Public Company Internal Audit experience<li> <li><u>Certification<u> CISA CIA or CPA or equivalent professional certification strongly preferred with expectation of base certification shortly upon hire if not already obtained Preference for additional certifications including CIA CPA or equivalent CISA CFE CISSP or PMP<li> <li><u>Education<u> Bachelors degree with focus on Accounting Information Systems Computer Science or Finance required Preference for a Masters degree<li> <li><u>Internal Audit Project Execution Skills<u> Risk assessment testing sampling review root cause analysis and evaluating of deficiencies audit reporting and some consulting skills required<li> <li><u>Internal Audit Operations Execution Skills<u> Outstanding project and time management skills required<li> <li><u>Internal Audit Technical Skills<u> <ul><li>Strong understanding of SOX theory materiality scoping and COSO 2013 framework Knowledge of SOX best practices and methodology<li> <li>Ability to understand and analyze business process end to end articulate risks and execute independent judgement<li> <li>Understanding of ITrelated controls and ITdependencies as an integral part of the business processes<li> <li>Recent experience with global public multilocational audits leading multiple SOX cycles required Technical skills in data analytics is a plus<li> <ul><li> <li><u>Internal Audit Soft Skills<u> Ability to conceptualize and apply judgment across a number of finance operations compliance and cross functional areas constructively assisting with difficult conversations excellent presentation skills ability to assist in influencing and managing expectations of stakeholders coaching and developing team members relationship building and business partnering skills required<li> <li><u>Language<u> Excellent verbal and written English language skills required Secondary written and verbal language skills a plus<li> <ul><p><b>Additional Information<b> <p><p>Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race color ancestry religion including religious dress and grooming standards sex including pregnancy childbirth or related medical conditions breastfeeding or related medical conditions gender including a persons gender identity gender expression and genderrelated appearance and behavior whether or not stereotypically associated with the persons assigned sex at birth age national origin sexual orientation medical condition marital status including domestic partnership status physical disability mental disability medical condition genetic information protected medical and family care leave Civil Air Patrol status military and veteran status or other legally protected characteristics We also prohibit harassment of any individual on any of the characteristics listed above Our nondiscrimination policy applies to all aspects of employment We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster<p> <p>Western Digital thrives on the power and potential of diversity As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution<p> <p>Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process Please contact us at jobsaccommodationswdccom to advise us of your accommodation request In your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying<p> <p>LIRG1<p> <p><p> <p><strong>Compensation amp Benefits Details<strong><p> <ul><li>An employees pay position within the salary range may be based on several factors including but not limited to 1 relevant education qualifications certifications and experience 2 skills ability knowledge of the job 3 performance contribution and results 4 geographic location 5 shift 6 internal and external equity and 7 business and organizational needs<li> <li>The salary range is what we believe to be the range of possible compensation for this role at the time of this posting We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California Colorado New York or remote jobs that can be performed in California Colorado and New York This range may be modified in the future<li> <li>You will be eligible to participate in Western Digitals ShortTerm Incentive STI Plan which provides incentive awards based on Company and individual performance Depending on your role and your performance you may be eligible to participate in our annual LongTerm Incentive LTI program which consists of restricted stock units RSUs or cash equivalents pursuant to the terms of the LTI plan Please note that not all roles are eligible to participate in the LTI program and not all roles are eligible for equity under the LTI plan RSU awards are also available to eligible new hires subject to Western Digitals Standard Terms and Conditions for Restricted Stock Unit Awards<li> <li>We offer a comprehensive package of benefits including paid vacation time paid sick leave medicaldentalvision insurance life accident and disability insurance taxadvantaged flexible spending and health savings accounts employee assistance program other voluntary benefit programs such as supplemental life and ADampD legal plan pet insurance critical illness accident and hospital indemnity tuition reimbursement transit the Applause Program employee stock purchase plan and the Western Digital Savings 401k Plan<li> <li>Note No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law<li> <ul>