Jobs at Thumbtack
247 open positions
Growth Operations Events Manager
Company: Thumbtack
Location: Remote
Posted Dec 02, 2023
We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. This may include: event budget management, event registration management, process improvement, managing travel programs, communications, and more. Responsibilities Support all event logistics including but not limited to: communications, registration, travel, accommodations, staffing, F&B, programming and content. Prepare comprehensive event reports, including attendance data, ROI analysis, and recommendations for future events. Bachelor's degree in Marketing, Business Administration, Hospitality Management, or a related field 2+ years of experience working in event management, event operations, travel or events related customer support, and/or general program/project management Knowledge of the sales industry and experience in coordinating sales-related events. For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $72,000 - $89,000. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. You’re a driven self-starter, who leads with both enthusiasm and operational rigor in day-to-day event operations management and employee onsite experience You’re a highly detail-oriented and organized multi-tasker who successfully navigates a fast-paced environment Proficient in Excel/Google Sheets and written and verbal communication skills, with experience using G-Suite programs (Slides, Forms, Docs, Sheets, and GMail) Bonus points if you have Experience working in a fast-paced or high-growth tech company with distributed teams Experience using data and metrics to measure impact, create reports and propose recommendations on improvements BI Tool experience with a background in SQL and/or Tableau dashboard creation Proven success in planning in-person events, retreats and offsites since the start of the COVID-19 pandemic Experience with the following tools and systems: Salesforce,Jira, Concur, Coupa, Ironclad, and Slack Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .
Partnerships Lead, Supply
Company: Thumbtack
Location: Remote
Posted Dec 21, 2023
Thumbtack, a leading home services marketplace, is seeking a Business Lead - Supply Partnerships to drive growth through strategic partnerships and API programs. The role involves managing and maintaining a partner ecosystem, developing co-selling and co-marketing initiatives, and working cross-functionally with various teams. The ideal candidate should have 7+ years of experience in General Management, Business Operations, GTM Strategy, Business Development, or similar roles, with a proven track record of setting and achieving revenue goals. Thumbtack offers a virtual-first working model with competitive benefits and perks.
Senior Manager, Paid Media Strategy
Company: Thumbtack
Location: Remote
Posted Dec 14, 2023
We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. incrementality, brand lift, etc.) Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Experience and Motivation 5-7 years of experience managing, scaling & overseeing performance and media marketing channels like CTV, OTT, Linear TV,Youtube, Streaming Audio and OOH, etc. Education: BS or BA, focus in marketing or quantitative discipline (Statistics, Business, Economics) preferred. For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $175,000 - $210,000. Responsibilities Portfolio Media Planning: Develop and execute data-driven marketing strategies that enhance brand awareness, acquisition, and engagement across the paid media landscape: OTT, CTV, Linear, Audio etc. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ . For candidates living in all other US locations, the expected salary range for this role is currently $150,000 - $180,000.
Senior Applied Scientist
Company: Thumbtack
Location: Remote
Posted Dec 16, 2023
We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. or equivalent experience in Computer Science, Economics, Engineering, Math, Statistics, or other relevant technical field Expertise in pricing in digital marketplaces Expert knowledge of machine learning techniques: regression and classification, clustering, neural networks, boosted decision trees, etc. 3 plus years of industry experience, M.S. Ability to effectively read, write, and debug code in programming languages such as Python Good knowledge of probability and statistics, including experimental design, optimization, and causal inference Excellent written and verbal technical communication skills Bonus points if you have Expert knowledge of probability and statistics, including experimental design, predictive modeling, optimization, and causal inference Experience with large-scale distributed systems Ph.D. in a relevant field Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $180,000 - $250,000. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Nobody checks every box, and we're looking for someone excited to join the team. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ . For candidates living in all other US locations, the expected salary range for this role is currently $170,000 - $215,000.
Data Scientist, Business Analytics
Company: Thumbtack
Location: Remote
Posted Nov 14, 2023
Thumbtack is a rapidly growing company in the home services industry, offering an app to help homeowners manage their homes. The Business Analytics team is seeking a skilled professional to drive insights and action across the marketplace, focusing on business intelligence and performance reporting. The role involves defining and tracking key metrics, designing data tables and dashboards, and partnering with various teams to drive actionable insights. The ideal candidate should have a degree in a relevant field, 2+ years of analytical experience, proficiency in SQL, and experience with Look ML development and Looker dashboarding.
Lead Data Scientist, Sales and Product Ops
Company: Thumbtack
Location: Northern America, Philippines
Posted Dec 17, 2023
Thumbtack is a rapidly growing company in the home services industry, offering an app to help homeowners manage their homes. The company is seeking a Lead Data Scientist to join their Operations Data Science team, focusing on Sales Operations and Product Operations. The role involves partnering with leaders to conduct quantitative analyses, build reports and models, and drive impactful strategies. The ideal candidate should have a strong technical background, experience in user experience data analysis, and proficiency in SQL, data visualization software, and statistics/programming languages.
Senior Technical Program Manager, Data Privacy & Compliance
Company: Thumbtack
Location: Remote
Posted Dec 15, 2023
We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. You will lead complex, highly technical, multi-disciplinary projects in a program that spans Engineering (data services, infrastructure, product, security), Legal, Business Applications, IT, Marketing, Trust & Safety, Data Science, Finance, HR, Sales, Service, and Partnerships. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Responsibilities Partner with Data Privacy Officer, business leaders, and tech partners to develop a data privacy program strategy, drive semi-annual planning to identify objectives and key results that support that strategy, and collaborate with product, engineering, and others to prioritize and resource dependent initiatives Collaborate with product, engineering, and business teams to develop comprehensive plans, manage complex cross-team dependencies, and implement scalable tools, infrastructure, automation, and processes to both internal and external users Partner with Data Privacy Officer and stakeholders to establish company-wide awareness, participation, and adoption across all dimensions of data privacy through things like privacy reviews, integration of privacy-by-design principles, and training Keep cross-functional stakeholders, contributors, executives, and other interested parties engaged, aligned, and up-to-date on relevant details; escalate issues when necessary Continually evaluate ways to improve or automate privacy processes in our product, platform, and tools around things such as: data subject requests, data mapping, data sharing, consent management, vendor/partner compliance, mobile app store compliance, reporting, documentation, and audits Stay up-to-date on privacy requirements, best practices, tools, and emerging technologies Contribute to, and lead when necessary, related GRC (governance, risk, compliance) technical initiatives for the company What you'll need If you don't think you meet all of the criteria below but still are interested in the job, please apply. For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $151,200- $192,500. Bachelor’s degree in Computer Science or 5+ years of relevant experience in the field Proven experience running large cross-functional data privacy, governance, and/or compliance programs including elements such as data mapping, DPIAs, vendor management, and consent management Proficient understanding of data systems, software development and operations, and privacy risks Expert in U.S. state privacy laws including but not limited to CCPA, CPRA, CPA, VCDPA, UCPA, BIPA Excellent analytical and problem-solving skills; able to make thoughtful proposals, provide root cause analysis and demonstrate results through testing and metrics Bonus points if you have Previous hands-on engineering experience, preferably with a multi-platform user facing product Experience building a holistic data privacy program from the ground up Experience implementing and managing 3rd party tooling for data privacy Familiarity with TCPA, CAN-SPAM, PCI DSS, and other compliance laws or frameworks Please note: Though we will be reviewing applications on a rolling basis, due to upcoming holiday closures, there will be a slight delay in communication until after the New Year. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. We believe in tackling these hard problems together as a team, with strong values around collaboration, ownership, and transparency. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ . Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.
Senior Data Scientist, Product
Company: Thumbtack
Location: Remote
Posted Nov 14, 2023
Thumbtack is a rapidly growing company in the home services industry, offering an app to help homeowners manage their homes. The company is committed to supporting local economies and small businesses, with a focus on data-driven decision making. The Data Science team plays a crucial role in guiding business strategies, from pricing to feature development. The role of a Data Scientist involves conducting research, designing experiments, and collaborating with cross-functional teams to inform product decisions. The company offers competitive salaries, a virtual-first work model, and a range of benefits including holidays, stipends, and mental health support.
Senior Data Scientist, Support Operations and Trust & Safety
Company: Thumbtack
Location: Remote
Posted Dec 02, 2023
We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Experience working with dbt Cloud, Jinja, and writing macros. Partnering proactively with leadership, Data Scientists refine strategy, identify opportunities to drive progress on strategic company initiatives, and prioritize effectively. For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $140,250 - $189,750. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. BA/BS degree, preferably in Economics, Statistics, Math, or Computer Science Passion for using data to drive business impact in an operational environment, including running A/B experiments and applying causal analysis techniques to business process data Experience analyzing user experience data (both product and survey data), preferably in a technology or marketplace company Strong written and verbal communication skills: this role will require writing content and explaining results to internal and external audiences Strong experience using SQL to query large datasets, proficiency with data visualization software (e.g., Tableau, Looker), and familiarity with statistics/programming languages (e.g., R, Python) Ability to detect and debug data anomalies in complex operational processes and a track record of working with business leaders to drive improvements and efficiencies Demonstrated ability to self-motivate and drive projects independently as well as partner successfully with cross-functional teams Bonus points if you have Master’s degree in Applied Economics, Statistics, Data Science or related fields Familiarity with data science and processes of operational business lanes such as support or trust and safety orgs Demonstrated work experience organizing, manipulating, and producing analysis using contact center data from providers such as Genesys, UJET, NICE or Five9 and CRMs such as Salesforce, Hubspot, or ClickUp Working knowledge of Looker and LookML. Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ . For candidates living in all other US locations, the expected salary range for this role is currently $119,213 - $161,288.
Senior Account Executive (National)
Company: Thumbtack
Location: Remote
Posted Dec 12, 2023
Thumbtack is a company that is building an app to help homeowners manage their homes. They are seeking people who share their purpose and values, and are looking for a Sr. Account Executive to join their National Strategic Accounts team.
Senior Manager, Research
Company: Thumbtack
Location: Remote
Posted Dec 16, 2023
We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $225,000 - $275,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.LI-Remote Benefits & Perks Virtual-first working model coupled with in-person events 20 company-wide holidays including a week-long end-of-year company shutdown Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila Stipends for remote work support, home office set-up and Thumbtack services (North America) WiFi reimbursements Cell phone reimbursements (North America) Employee Assistance Program for mental health and well-being Learn More About Us Life @ Thumbtack Blog How Thumbtack is embracing virtual work Follow us on LinkedIn Meet the pros who inspire us Thumbtack embraces diversity. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ . 8+ years of experience in research, with 3+ years of experience leading and managing research teams Experience leading high-performing research teams in a fast-paced environment, with a demonstrated ability to balance research rigor with practicality Experience directly managing across different research methodologies Interest in and experience executing hands-on, primary research Deep expertise in quantitative research methodologies, and a strong understanding of qualitative methodologies as well Excellent communication skills; comfortable engaging with a variety of stakeholders, including executive teams Passionate about advocating for users and cultivating a user-centered culture Bonus points if you have Master’s degree (MA, MBA) or Ph.D in human-behavior related field Experience coding, writing SQL queries, Python, or statistical analysis Experience with two-sided marketplaces Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. In this role, you'll act as a champion for our users, be a strategic business leader of a pillar, and make impact by conducting select quantitative studies, helping shape the long-term vision for our experience and product. For candidates living in all other US locations, the expected salary range for this role is currently $190,000 - $230,000. Responsibilities As the Senior Manager, UX Research (Quantitative Focus), you will: Lead a team of mixed-method researchers at Thumbtack, fostering a collaborative, supportive, and action-oriented environment Utilize statistical methods and data analysis tools to derive actionable insights from research findings Elevate the quantitative research skill set of the entire research team through training, coaching, and knowledge sharing Establish best practices and methodologies for conducting high-quality quantitative research Define and set the vision for a Quantitative Center of Excellence within the UX Research team Develop a roadmap for advancing quantitative research capabilities, methodologies, and tools What you’ll need If you don't think you meet all of the criteria below but still are interested in the job, please apply.
Lead Data Scientist, Sales and Product Ops
Company: Thumbtack
Location: Remote
Posted Dec 24, 2023
We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Partnering proactively with leadership, Data Scientists refine strategy, identify opportunities to drive progress on strategic company initiatives, and prioritize effectively. For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $180,000- $220,000. BA/BS degree, preferably in Economics, Statistics, Math, or Computer Science Passion for using data to drive business impact in an operational environment, including running A/B experiments and applying causal analysis techniques to business process data Experience analyzing user experience data (both product and survey data), preferably in a technology or marketplace company Strong written and verbal communication skills: this role will require writing content and explaining results to internal and external audiences Strong experience using SQL to query large datasets, proficiency with data visualization software (e.g., Tableau, Looker), and familiarity with statistics/programming languages (e.g., R, Python) Ability to detect and debug data anomalies in complex operational processes and a track record of working with business leaders to drive improvements and efficiencies Demonstrated ability to self-motivate and drive projects independently as well as partner successfully with cross-functional teams Bonus points if you have Master’s degree in Applied Economics, Statistics, Data Science or related fields Familiarity with data science and processes of operational business lanes such as Business Development, Sales, or Business Operations Working knowledge of Looker and LookML. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. As a data scientist supporting Product Operations, you will be deeply involved in building our user feedback and sentiment data infrastructure and applying data science techniques to analyze these data and generate actionable insights, such as natural language processing, large language models, regression analysis, clustering algorithms, etc.. Data Scientists also collaborate with partners in Internal Tools, Data Engineering, Marketing and Product teams on broader efforts where product and operations overlap. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ . For candidates living in all other US locations, the expected salary range for this role is currently $150,000 - $185,000 .