Jobs at USAA
63,427 open positions
USAA, the United Services Automobile Association, serves military members and their families with insurance, banking, and investment services. In the tech arena, the company has become a leader in fintech innovation, investing heavily in cloud migration, AI‑driven analytics, and cybersecurity solutions to protect its millions of members.
USAA hires a broad spectrum of technical talent: software engineers, full‑stack developers, data scientists, machine‑learning specialists, cloud architects, and cybersecurity analysts. Candidates can expect a structured interview process that blends coding challenges, system‑design discussions, and cultural fit assessments, alongside competitive compensation and a benefits package that rewards service and innovation.
Job Transparency’s USAA listings deliver real‑time salary data, employee sentiment scores, and hiring trends, giving you a clear view of market value and workplace culture before you apply. Armed with this information, you can negotiate confidently and target roles that align with your career goals.
Software Engineer- Intermediate Level
Company: USAA
Location: San Antonio, TX
Posted Mar 11, 2024
<p><b>Why USAA<b> <p> <p>Lets do something that really matters <p> <p>At USAA we have an important mission facilitating the financial security of millions of US military members and their families Not all of our employees served in our nations military but we all share in the mission to give back to those who did Were working as one to build a great experience and make a real impact for our members <p> <p>We believe in our core values of honesty integrity loyalty and service Theyre what guides everything we do from how we treat our members to how we treat each other Come be a part of what makes us so special <p> <p><b>The Opportunity<b> <p> <p>We are seeking a talented and experienced Software Engineer Intermediate Level to join our team The ideal candidate will have strong expertise in Delphix service virtualization and TestDriven Development TDD As a Software Engineer you will play a crucial role in designing developing and maintaining highquality automation solutions that meet our clients needs <p> <p>This candidate will also demonstrate experience with DevSecOps practices and contribute to setting up Testing center of Excellence adding quality gates and stages for automated testing as part of the continuous integration and deployment pipeline <p> <p>Within defined guidelines and framework provides support to the Enterprise through delivering best in class technology solutions Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements designing testing documenting and implementing software responding to outages <p> <p>We offer a flexible work environment that requires an individual to be <b>in the office 4 days per week<b> This position can be based in one of the following locations San Antonio TX or Plano TX Relocation assistance is <b>not<b> available for this position <p> <p><b>What youll do<b> <p> <ul><li>Design develop code and test technical solutions<li> <li>Write code to deliver features and improvements on a regular basis<li> <li>Investigates and resolve technical problems and production issues through troubleshooting techniques<li> <li>Continually improves operations by conducting systems analysis and recommending changes in policies and procedures<li> <li>Prepares and installs solutions by determining and designing system specifications standards and programming<li> <li>Follows the software development lifecycle<li> <li>Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures<li> <ul><p><b>What you have<b> <p> <ul><li>Bachelors Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp Galvanize VetFIT Veterans for IT or eFIT Employees for IT<li> <li>2 years of software development experience specific to a disciplinetechnology<li> <li>1 year of experience delivering technology solutions in all phases of the software systems and application development lifecycle<li> <li>Basic Understanding of one or more of the following Java Swift ObjectiveC Cobol JavaScript Kotlin C++ HTML CSS SQL<li> <li>Knowledge and understanding of troubleshooting applications and systems within production issues<li> <li>Ability to quickly understand applicable business acumen to provide appropriate Engineering solutions<li> <li>Ability to effectively articulate technical challenges and solutions<li> <li>Basic understanding of cloud technologies and tools<li> <ul><p><b>What sets you apart<b> <p> <ul><li>Automation and Performance testing 34 years preferred<li> <li>Scripting language such as Python<li> <li>Delphix Service virtualization<li> <li>Experience implementing Test Driven Development TDD practices to ensure code quality and reliability<li> <li>Experience designing developing and maintaining software solutions ensuring data integrity through Delphix implementing service virtualization for efficient testing and adhering to TDD principles to deliver highquality code<li> <li>Knowledge of SDLC processes<li> <li>Experience with code reviews debugging and troubleshooting to identify and resolve issues in a timely manner<li> <ul><p>The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job <p> <p><b>What we offer<b> <p> <p><b>Compensation<b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive You are paid within the salary range based on your experience and market data of the position The actual salary for this role may vary by location The salary range for this position is $74210$141830 <p> <p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors <p> <p><b>Benefits<b> At USAA our employees enjoy bestinclass benefits to support their physical financial and emotional wellness These benefits include comprehensive medical dental and vision plans 401k pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs Additionally our career path planning and continuing education assists employees with their professional goals <p> <p>For more details on our outstanding benefits please visit our benefits page on USAAjobscom <p> <p>Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled Thus interested candidates are encouraged to apply the same day they view this posting <p> <p>USAA is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran<p>
Quantitative Stress Testing Analyst Mid-Level
Company: USAA
Location: Charlotte, NC
Posted Mar 10, 2024
<p><b>Why USAA<b> <p> <p>Lets do something that really matters <p> <p>At USAA we have an important mission facilitating the financial security of millions of US military members and their families Not all of our employees served in our nations military but we all share in the mission to give back to those who did Were working as one to build a great experience and make a real impact for our members <p> <p>We believe in our core values of honesty integrity loyalty and service Theyre what guides everything we do from how we treat our members to how we treat each other Come be a part of what makes us so special <p> <p><b>The Opportunity<b> <p> <p>As a dedicated <b>Quantitative Stress Testing Analyst I<b> you will work with the Liquidity Stress Testing team within USAAs Treasury Office Candidates will be working to build a bestinclass liquidity stress testing program from the ground up They will have the opportunity to work with teams across the Enterprise and leverage advanced analytics modeling and reporting capabilities that will integrate with the Liquidity Strategies and Contingency Funding Plans to ensure resiliency at the Enterprise across a range of stress scenarios <p> <p>We offer a flexible work environment that requires an individual to be <b>in the office 4 days per week<b> This position will be based in our <b>Charlotte NC <b>location <p> <p>Relocation assistance is <b>not<b> available for this position <p> <p><b>What youll do<b> <p> <ul><li>Applies advanced analytics to assess future risk opportunities and effectiveness and translates results into meaningful solutions to enhance decision making<li> <li>Applies knowledge to produce analytical material for discussions with cross functional teams to understand complex business objectives and influence solution strategies<li> <li>Produces and communicates analytical content and data visualizations for discussions with cross functional teams governance committees and business process owners to influence business strategies related to risk opportunities and effectiveness<li> <li>May create statistical reporting and financial analysis to forecast results for required stress test scenarios including analyzing and challenging stress testing results and partnering with relevant functions to validate those results<li> <li>May engage in model validations produce model validation reports measure and aggregate model risks andor report on model issues to committees auditors and regulators<li> <li>Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures<li> <ul><p><b>What you have<b> <p> <ul><li>Bachelors degree in Economics Finance Statistics Mathematics Engineering Actuarial Sciences or other quantitative discipline OR 4 years of related experience in addition to the minimum years of experience required may be substituted in lieu of degree<li> <li>4 years related quantitative analysis experience to include statistical analysis modeling engineering mathematics business or other quantitative discipline OR advanced degreedesignation in Economics Finance Statistics Mathematics Engineering Actuarial Sciences or other quantitative discipline and 2 years work experience in a quantitative discipline relevant to risk management OR PhD in Economics Engineering Statistics Mathematics or other quantitative discipline<li> <li>2 years experience working with complex analytical tools and data<li> <li>Experience producing and presenting research data related to business activities<li> <li>Experience effectively participating in crossfunctional teams<li> <ul><p><b>What sets you apart<b> <p> <ul><li>Background in economics andor working with macroeconomic indicators<li> <li>2 3 years Experience with Python and R<li> <li>Experience working with complex quantitative models<li> <li>Stress testing experience including scenario design<li> <li>Knowledge of insurance and banking industries<li> <ul><p>The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job <p> <p><b>What we offer<b> <p> <p><b>Compensation<b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive You are paid within the salary range based on your experience and market data of the position The actual salary for this role may vary by location The salary range for this position is $ 89990 $ 172000 <p> <p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors <p> <p><b>Benefits<b> At USAA our employees enjoy bestinclass benefits to support their physical financial and emotional wellness These benefits include comprehensive medical dental and vision plans 401k pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs Additionally our career path planning and continuing education assists employees with their professional goals <p> <p>For more details on our outstanding benefits please visit our benefits page on USAAjobscom <p> <p>Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled Thus interested candidates are encouraged to apply the same day they view this posting <p> <p>USAA is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran<p>
Analytics Engineer (Mid-level)
Company: USAA
Location: Charlotte, NC
Posted Mar 09, 2024
USAA is seeking a mid-level Analytics Engineer to join the CFO Data Delivery and Automation team. The role involves shaping and delivering CFO's Data and Analytics modernization in Snowflake cloud, enabling strategic reporting, modeling, machine learning, and AI capabilities. The ideal candidate will have a Bachelor's degree in a quantitative analytics field or equivalent experience, along with 4 years of experience in data/analytics or functional business experience. USAA offers a flexible work environment, competitive compensation, and comprehensive benefits, including medical, dental, vision, 401(k), pension, life insurance, parental benefits, and wellness programs.
Lead Digital & Technical Product Manager
Company: USAA
Location: San Antonio, TX
Posted Dec 03, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Thus, interested candidates are encouraged to apply the same day they view this posting. into initiatives (i.e., requirements, epics, features) and drives execution strategy. Additionally, our career path planning and continuing education assists employees with their professional goals.
Manager Senior, Business Intelligence Analytics - Remediations
Company: USAA
Location: San Antonio, TX
Posted Mar 09, 2024
USAA is a company dedicated to the financial security of military members and their families. They offer a Manager Senior, Business Intelligence Analyst position in San Antonio, TX, Plano, TX, or Phoenix, AZ. The role involves managing a team, collaborating with business partners, and ensuring high end-user satisfaction. Required qualifications include a bachelor's degree in a quantitative field, 6 years of experience in data and analytics, and 2 years of direct team lead experience. USAA offers competitive compensation, comprehensive benefits, and a supportive work environment.
Program Manager Senior
Company: USAA
Location: San Antonio, TX
Posted Mar 09, 2024
USAA is seeking a dedicated Program Manager Senior to join their team. The role involves managing, executing, and delivering large-scale programs, ensuring alignment with business unit strategic imperatives, and monitoring program health. The ideal candidate will have 6 years of project and/or program management experience, proficiency in project management principles, and understanding of risk management policies. USAA offers competitive compensation, comprehensive benefits, and a supportive work environment. The position can be based in San Antonio, TX; Plano, TX; Phoenix, AZ or Tampa, FL.
Product Development Director - Policy Modernization Team
Company: USAA
Location: San Antonio, TX
Posted Mar 10, 2024
<p><b>Why USAA<b> <p> <p>Lets do something that really matters <p> <p>At USAA we have an important mission facilitating the financial security of millions of US military members and their families Not all of our employees served in our nations military but we all share in the mission to give back to those who did Were working as one to build a great experience and make a real impact for our members <p> <p>We believe in our core values of honesty integrity loyalty and service Theyre what guides everything we do from how we treat our members to how we treat each other Come be a part of what makes us so special <p> <p><b>The Opportunity<b> <p> <p>As a dedicated <b>Product Development Director for our Policy Modernization Team<b> you will be accountable for developing new products overseeing and managing the launch and maturation of new products into target strategic markets Acting as a cross functional expert this position provides expertise and support for product line initiatives related to product development compliance operational and process improvements claims management vendor management product documentation fulfillment andor system releases <p> <p>We offer a flexible work environment that requires an individual to be <b>in the office 4 days per week<b> This position can be based in one of the following locations San Antonio TX Phoenix AZ Colorado Springs CO or Tampa FL Relocation assistance is <b>not<b> available for this position <p> <p><b>What youll do<b> <p> <ul><li>Responsible for development of digital first products supporting the needs and risks of USAA Members<li> <li>Leads development and launch of new innovative product offerings as well as auxiliaryenhanced featuresservices for existing products<li> <li>Develops recommendations to launch new products and the evaluation and decision to buybuild or ally for individual products<li> <li>Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists<li> <li>Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope eg trends results etc<li> <li>Responsible for postlaunch monitoring maintenance and underwriting of new in market products based on product performance member needs and competitive changes in the market including but not limited to product rules rates and forms<li> <li>Conducts complex analysis of internal and external data and member information to support formulation of product strategy and enhance competitive intelligence<li> <li>Develops and communicates the new product value proposition for individual products<li> <li>Ensures sales support is delivered to all distribution channels eg com mobile contact center so that the new product is properly positioned to members<li> <li>Leads the analysis and evaluation of new product performance metrics to make changes to offerings if necessary prior to full launch<li> <li>Coordinates with relevant control partners to include Legal Compliance and Risk Management to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations<li> <li>Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures<li> <ul><p><b>What you have<b> <p> <ul><li>Bachelors Degree in Business Marketing Supply Chain Statistics or related discipline OR 4 years of related experience in addition to the minimum years of experience required may be substituted in lieu of degree<li> <li>8 years relevant experience in Actuary Underwriting Marketing Operations Financial Services or relevant military experience<li> <li>Extensive experience in developing deploying and supporting product andor integrated suite of products<li> <li>Experience working through agile product development process managing multiple products simultaneously<li> <li>Knowledge and application of Product Development Life Cycle PDLC<li> <li>Creative problem solver with hands on experience in problem framing qualitative amp quantitative research running product experiments hypothesis testing and prototyping to launch products at the intersection of Human Technology and Business dimensions<li> <li>Navigates through ambiguous contexts with confidence Ability to break large complex initiatives into smaller manageable features and capabilities and deliver them early and often<li> <ul><p><b>What sets you apart<b> <p> <ul><li>Experience driving a successful implementation in support of business readiness efforts by strategy and planning finding efficiencies driving business readiness release activities and supporting gotto market<li> <li>Product Development experience in bringing product enhancements to market start to finish<li> <li>Strong understanding of business rules and able to strategic plan for requirements<li> <li> Technical PampC product knowledge specifically Homeowners Renters Auto etc <li> <li>Ability to articulate and document business intent to ensure appropriate outcomes with a cross functional focus understands the different dimensions of taking products to market<li> <ul><p>The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job <p> <p><b>What we offer<b> <p> <p><b>Compensation<b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive You are paid within the salary range based on your experience and market data of the position <b>The actual salary for this role may vary by location<b> The salary range for this position is $12055000 $23040000 <p> <p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors <p> <p><b>Benefits<b> At USAA our employees enjoy bestinclass benefits to support their physical financial and emotional wellness These benefits include comprehensive medical dental and vision plans 401k pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs Additionally our career path planning and continuing education assists employees with their professional goals <p> <p>For more details on our outstanding benefits please visit our benefits page on <b>USAAjobscom<b> <p> <p>Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled Thus interested candidates are encouraged to apply the same day they view this posting <p> <p>USAA is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran<p>
Java Software Engineer - Mid Level
Company: USAA
Location: San Antonio, TX
Posted Mar 10, 2024
<p><b>Why USAA<b> <p> <p>Lets do something that really matters <p> <p>At USAA we have an important mission facilitating the financial security of millions of US military members and their families Not all of our employees served in our nations military but we all share in the mission to give back to those who did Were working as one to build a great experience and make a real impact for our members <p> <p>We believe in our core values of honesty integrity loyalty and service Theyre what guides everything we do from how we treat our members to how we treat each other Come be a part of what makes us so special <p> <p><b>The Opportunity<b> <p> <p>As a dedicated Java Software Engineer Mid Level you will support and enable a multiyear Claims Modernization Journey to transform and simplify Claims systems by implementing technology solutions to provide scalable and compliant claims processing capabilities for our members In addition you will be responsible or assist with endtoend technology integration including solution design infrastructure design data flowintegration system performance reliability functions and tech debt tracking amp resolution across Claims Modernization <p> <p>Provides support to the Enterprise through delivering best in class technology solutions Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements designing testing documenting and implementing software responding to outages <p> <p>We offer a flexible work environment that requires an individual to be <b>in the office 4 days per week<b> This position can be based in San Antonio TX location Relocation assistance is <b>not<b> available for this position <p> <p><b><b>What youll do<b><b> <p> <ul><li>Design develop code and test complex technical solutions<li> <li>Investigates and resolves complex application and system technical problems and production issues through solving techniques<li> <li>Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures<li> <li>Prepares and installs complex solutions by resolving and designing system specifications standards and programming<li> <li>Follows the software development lifecycle<li> <li>Mentors junior engineers and may begin mentoring peer engineers Review teammates code<li> <li>Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures<li> <ul><p><b>What you have<b> <p> <ul><li>Bachelors Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp Galvanize VetFIT Veterans for IT or eFIT Employees for IT<li> <li>4 years of software development experience demonstrating depth of technical understanding within a specific disciplinestechnologys<li> <li>2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading codedesign reviews<li> <li>Basic Understanding of one or more of the following Java Swift ObjectiveC Cobol JavaScript Kotlin C++ HTML CSS SQL<li> <li>Developing level of business insight in the areas of business operations risk management industry practices and emerging trends<li> <li>Experience supporting efforts to address production issues through fixing applications and systems<li> <li>Experience articulating technical challenges and solutions<li> <li>Basic understanding of cloud technologies and tools<li> <ul><p><b>What sets you apart<b> <p> <ul><li>4 years of software engineeringdevelopment experience using Java<li> <li>2+ years experience working with REST API development Experience building APIs with Spring Boot<li> <li>Working experience in AWS<li> <li>Claims Modernization experience would be a plus<li> <li>Ability to implement containerbased APIs using various container technologies like Open Shift Docker or Kubernetes<li> <li>Familiar with Gradle Git GitHub GitLab etc around continuous integration and continuous delivery infrastructure<li> <li>Understanding of Large scale microservice architecture patterns<li> <ul><p>The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job <p> <p><b>What we offer<b> <p> <p><b>Compensation<b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive You are paid within the salary range based on your experience and market data of the position The actual salary for this role may vary by location The salary range for this position is $8999000 $16199000 <p> <p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors <p> <p><b>Benefits<b> At USAA our employees enjoy bestinclass benefits to support their physical financial and emotional wellness These benefits include comprehensive medical dental and vision plans 401k pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs Additionally our career path planning and continuing education assists employees with their professional goals <p> <p>For more details on our outstanding benefits please visit our benefits page on USAAjobscom <p> <p>Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled Thus interested candidates are encouraged to apply the same day they view this posting <p> <p>USAA is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran<p>
Data Engineer Senior
Company: USAA
Location: San Antonio, TX
Posted Mar 10, 2024
USAA is seeking a Data Engineer with a Bachelor's or Master's degree in a relevant field and 3-6 years of experience. The role involves managing the data management lifecycle, identifying and managing risks, designing technical solutions, and mentoring junior engineers. Required skills include Cloud Computing, IBM DataStage and Informatica PowerCenter, SQL, Unix or Linux Shell Scripting, Snowflake, Hadoop, Python, Agile Methodologies, Control-M, and Git. USAA offers competitive benefits including medical, dental, vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off, and wellness programs.
Business Technologist Analyst Senior
Company: USAA
Location: San Antonio, TX
Posted Dec 17, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Business partners, Committees and the IT/IS Leaders). Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. USAA is an Equal Opportunity Employer. For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Thus, interested candidates are encouraged to apply the same day they view this posting. Additionally, our career path planning and continuing education assists employees with their professional goals. Prior Experience with /within Technology delivery group. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled.
Program/Project Management Lead
Company: USAA
Location: San Antonio, TX
Posted Dec 16, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. USAA is an Equal Opportunity Employer. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. Waterfall and Agile). Adheres to EPMO processes, procedures, controls, standards, tools and templates (as required). For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Additionally, our career path planning and continuing education assists employees with their professional goals. Leads subject matter experts. 8 years of relevant experience in project or program management, including planning, tracking and delivery.
Manager, Learning and Development (Phoenix / Chesapeake)
Company: USAA
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 10, 2024
<p><b>Why USAA<b> <p> <p>Lets do something that really matters <p> <p>At USAA we have an important mission facilitating the financial security of millions of US military members and their families Not all of our employees served in our nations military but we all share in the mission to give back to those who did Were working as one to build a great experience and make a real impact for our members <p> <p>We believe in our core values of honesty integrity loyalty and service Theyre what guides everything we do from how we treat our members to how we treat each other Come be a part of what makes us so special <p> <p><b>The Opportunity<b> <p> <p>We are seeking 2 Learning and Development Managers that will lead a team in the assessment of learning needs development and implementation of learning solutions Consult with clients to develop action plans to close human performance gaps and drives execution leading to positive impact on business results Identify development needs definition of learning requirements and creation of learning paths Govern portfolio of learning solutions community in support of USAA strategies and operational plan <p> <p>We offer a flexible work environment that requires an individual to be <b>in the office 4 days per week<b> This position can be based in one of the following locations Phoenix AZ or Chesapeake VA Relocation assistance is <b>not<b> available for this position <p> <p><b>What youll do<b> <p> <ul><li>Ensure the most effective instructional delivery and measurement techniques are applied and the performance objectives are met<li> <li>Ensure effective facilitation of learning discussions learning activities coaching and small group interactions<li> <li>Manage and instruct employees in multiple learning environments<li> <li>Diagnose learner performance problems determine underlying causes and provide recommendations to improve performance<li> <li>Evaluate manage and coach teams by providing feedback that leads to sound business results<li> <li>Plan organize monitor and control Learning projects using appropriate tools and techniques ensuring efficient and effective utilization of resources<li> <li>Accomplish the objectives of the Learning project according to specification on time and within budget<li> <li>Ensure the collection of data on learning program effectiveness<li> <li>Collaborate with Instructional Design on the analysis and evaluation of learning solutions<li> <li>Find opportunities and facilitate detailed continuous improvement plans of process and program improvements<li> <li>Build and oversee a team of employees for assigned functional area through ongoing execution of recruiting development retention coaching and support performance management and managerial activities<li> <li>Ensure risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures<li> <ul><p><b>What you have<b> <p> <ul><li>Bachelors degree OR 4 years of related experience in addition to the minimum years of experience required may be substituted in lieu of degree<li> <li>6 years of progressive operational experience to include training design development facilitation andor deployment<li> <li>2 years of direct team lead supervisory or management experience<li> <li>Advanced knowledge and experience with Microsoft Office Products Excel Word PowerPoint<li> <li>Demonstrated ability to clearly communicate complex ideas and concepts to others<li> <li>Experience designing or collaborating custom learningtraining programs andor solutions<li> <li>Command of basic curriculum design and adult learning principles<li> <li>Experience andor knowledge of needs assessment and curriculum design for diverse audiences and on a broad range of topics<li> <li>Experience and knowledge of implementing aspects of evaluation models for determining training effectiveness ie Kirkpatrick Model<li> <ul><p><b>What sets you apart<b> <p> <ul><li>5+ years PampC Claims experience with positions of increasing responsibility or in a position in direct support of Claims<li> <li>Direct experience with Auto Physical Damage PDS Appraiser etc<li> <li>Talent Development designations such as CPTD APTD or CPTM<li> <li>Challenges the status quo and looks for ways to improve team or organizational performance<li> <li>Availability to work during extended business hours through multiple time zones may require some evening and weekend flexibility<li> <li>Detailoriented with strong organizational and leadership skills able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently<li> <li>Superb interpersonal skills including verbal and written communications<li> <li>Demonstrated strong training coaching mentoring skills<li> <ul><p>The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job <p> <p><b>What we offer<b> <p> <p><b>Compensation<b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive You are paid within the salary range based on your experience and market data of the position The actual salary for this role may vary by location The salary range for this position is $89990 $167000 <p> <p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors <p> <p><b>Benefits<b> At USAA our employees enjoy bestinclass benefits to support their physical financial and emotional wellness These benefits include comprehensive medical dental and vision plans 401k pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs Additionally our career path planning and continuing education assists employees with their professional goals <p> <p>For more details on our outstanding benefits please visit our benefits page on USAAjobscom <p> <p>Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled Thus interested candidates are encouraged to apply the same day they view this posting <p> <p>USAA is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran<p>