Jobs at Vonage
563,258 open positions
Product Manager
Company: Vonage
Location: Remote
Posted Mar 20, 2024
Vonage is seeking a Product Manager with at least 3+ years of experience in customer-facing digital products, preferably with email API technologies. The role involves executing a product strategy for the Email channel across the Vonage Engagement platform, building cross-functional relationships, and driving feature development within an Agile environment. The successful candidate will have a strong understanding of customer engagement tools and technologies, excellent communication skills, and the ability to influence without authority. Vonage offers a collaborative work environment, competitive salary, and opportunities for professional growth.
IRT engineer
Company: Vonage
Location: Remote
Posted Mar 20, 2024
Vonage, a leading CPaaS company, is seeking experienced Software Engineers to join their dynamic team. The role involves building intelligent routing systems, creating scalable microservices, and working with cutting-edge technologies like Java, Micronaut, AWS, Kafka, Redis, Docker, Nomad, and Kubernetes. Vonage values disruptive innovation, customer focus, and integrity, offering competitive benefits and a mission-driven work environment.
Customer Solutions Manager (Mandarin Speaking)
Company: Vonage
Location: Remote
Posted Mar 21, 2024
The Success Manager role involves fostering key customer relationships, driving customer outcomes, and identifying growth opportunities. Key responsibilities include building strong customer relationships, advocating for customer needs, educating customers on product features, managing onboarding processes, and anticipating customer needs. The ideal candidate should have a customer-centric mindset, experience in CPaaS/SaaS or communication APIs, strong account management skills, excellent communication skills, and a positive attitude. The role requires 4+ years of experience in customer relationship or account management, fluency in Chinese (Mandarin), project/program management experience, tech-savviness, willingness to travel, and a Bachelor's degree or higher in engineering or related field. Vonage offers competitive pay, benefits, and opportunities for career advancement.
Senior Jira/Confluence Administrator
Company: Vonage
Location: Remote
Posted Mar 20, 2024
Vonage Engineering is seeking a candidate with 3+ years of experience in supporting Atlassian applications, specifically Jira and Confluence. The role involves administration and configuration tasks, working with product owners and engineering teams, and supporting end users. The candidate should have experience with Jira workflows, custom fields, screens, and workflows, as well as Confluence space administration. Excellent communication and interpersonal skills are required, along with the ability to identify technical debt and process improvements. The candidate should be energetic, self-motivated, and capable of multitasking and managing multiple projects.
Mulesoft Engineer
Company: Vonage
Location: Remote
Posted Mar 20, 2024
The role involves administration and configuration tasks for MuleSoft and the MuleSoft AnyPoint platform, working with Product Owners and engineering teams, and supporting end users. Key responsibilities include implementing solutions, participating in design, development, and deployment of MuleSoft applications, configuring and testing system updates, ensuring security and compliance, automating processes, performance tuning, staying current with new features, and continuously evaluating opportunities for improvement. The ideal candidate should have a degree in Business Operations, Computer Science, Information Services, or related field, 3+ years of MuleSoft experience, Mulesoft Certified Developer - Level 2 certification, advanced DataWeave experience, MQ experience, Salesforce administration or development experience, strong SOA, REST, and web services knowledge, understanding of cloud-based/on-premise infrastructures, SDLC pipelines, and deployments/configurations, excellent communication and interpersonal skills, and the ability to identify technical debt and process improvements.
Java Software Engineer
Company: Vonage
Location: Remote
Posted Mar 20, 2024
Vonage, a leading CPaaS company, is seeking Software Engineers to join their dynamic team. The role involves building systems for intelligent SMS routing, creating scalable microservices, and working with Java, Micronaut, AWS, Kafka, Redis, Docker, Nomad, and Kubernetes. Vonage values disruptive innovation, high performance, and distributed computing. They offer competitive benefits including health insurance, accident & disability insurance, and term life insurance. The company is an equal opportunity employer, valuing diversity and non-discrimination.
Sr Software Engineer (Data Services)
Company: Vonage
Location: Remote
Posted Mar 21, 2024
<p><br ><b><strong>The team<strong><b> <p><p><span>The Engineering team at Vonage is a fast growing group of talented engineers They face multiple challenges associated with high performance distributed systems and processing large volumes of data in real time<span><p> <p><span>We are looking for a Senior Software Engineer to join a team dedicated to transforming the data pipeline to a realtime eventdriven one The team has numerous data related exciting initiatives in the works with ample opportunities to make your own mark <span><p> <p><b><strong>The role<strong><b> <p><ul><li><span>Design amp build systems to process and analyze tens of millions of daily events<span><li> <li><span>Realtime data processing using stream technologies Kafka streaming or similar<span><li> <li><span>Work with big data technologies<span><li> <li><span>Write efficient and scalable code<span><li> <li><span>Develop on a public cloud infrastructure<span><li> <ul><p><b><strong>The Stack<strong><b> <p><ul><li><span>AWS RDS S3 EMR <span><li> <li><span>Google Cloud BigQuery GDS<span><li> <li><span>Kafka<span><li> <li><span>Java somePython<span><li> <li><span>Docker Kubernetes<span><li> <li><span>Anything needed to achieve our goals<span><li> <ul><p><b><strong>Must have<strong><b> <p><ul><li><span>Strong software engineering skills with interest in data<span><li> <li><strong>Java<strong><li> <li><span>SQL NoSQL<span><li> <li><span>Experience dealing with eventdriven pipeline Kafka or other<span><li> <li><span>Willingness to learn and use new technologyprogramming language<br ><span><li> <ul><p><b><strong>Nice to have<strong><b> <p><ul><li><span>Experience with streaming framework<span><li> <li><span>Experience with open source OLAP system Druid Pinot<span><li> <li><span>Telecommunication knowledge<span><li> <li><span>Docker and Kubernetes exposure<span><li> <li><span>Experience with public cloud<span><li> <li><span>Python<span><li> <ul><p><b><strong>Why Vonage<strong><b> <p><p><span>We value disruptive innovation getting things done and working with passion and integrity are the values that matter at Nexmo We are on a mission to enable simplified communications between enterprises and their customers by empowering our employees We strive for passion and integrity both personally and professionally<span><p> <p><span>We have achieved significant growth by hiring exceptional people We have big goals and we want the people who join us to be selfconfident focused on customers and delivery and who are structured and committed in their approach We value those who will help us continue this spirit If this appeals to you then we encourage you to apply<span><p> <p><span>We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status<span><p> <p><br ><p><p><strong>Why Vonage<strong><p> <p>We value disruptive innovation getting things done and working with passion and integrity are the values that matter at Nexmo We are on a mission to enable simplified communications between enterprises and their customers by empowering our employees We strive for passion and integrity both personally and professionally We have achieved significant growth by hiring exceptional people We have big goals and we want the people who join us to be selfconfident focused on customers and delivery and who are structured and committed in their approach We value those who will help us continue this spirit If this appeals to you then we encourage you to apply We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status<p> <p><br ><p><p><strong>LIWW1<strong><p> <p><strong>LIREMOTE<strong><p>
Sales Coordinator
Company: Vonage
Location: Remote
Posted Mar 19, 2024
Vonage Sales Mission involves innovating and enhancing customers' communication capabilities in a digital, cloud, and real-time business environment. The sales team, composed of motivated and customer-focused members, expands accounts and finds new clients. The role requires coordination across teams, data analysis, and Salesforce/Excel proficiency. Vonage offers competitive pay, benefits, and career advancement opportunities.
Sales Coordinator
Company: Vonage
Location: UK
Posted Mar 22, 2024
Vonage Sales Mission focuses on innovation and enhancing customer communication in digital and real-time business environments. The sales team, composed of motivated and customer-focused members, expands accounts and finds new clients. The role involves supporting the Regional Sales VP, coordinating across teams, data collection, and analysis to improve operational metrics. Required skills include attention to detail, strong communication, problem-solving, adaptability, and experience with Salesforce and Excel. Vonage offers exciting work, career advancement, a collaborative environment, competitive pay, and benefits like unlimited discretionary time off and tuition reimbursement.
RL Copy of Business Development Representative
Company: Vonage
Location: Remote
Posted Mar 22, 2024
Vonage is seeking an Outbound Business Development Representative to create, identify, and qualify new sales opportunities. The role involves conducting prospecting, lead generation, and qualification activities, utilizing creative internet research and social media monitoring. The successful candidate will tailor sales campaigns, gather actionable information on clients' needs, and collaborate closely with marketing, account managers, and sales leadership. The position offers growth opportunities, learning in B2B technology sales, marketing, and more. Requirements include a proactive mindset, strong organizational skills, creativity, autonomy, excellent communication skills, and experience with Salesforce, LinkedIn Sales Navigator, and other sales research tools.
Mid Market Account Manager
Company: Vonage
Location: USA
Posted Mar 19, 2024
Vonage, a global cloud communications leader, seeks a Mid-Market Account Manager to grow existing relationships with large tech-savvy customers and build new ones. The role involves developing sales strategies, analyzing account bases, creating forecasts, and executing business development plans. The ideal candidate should have 4+ years of experience in Mid-Market Technology sales, SaaS, Cloud, and SMS. They should also have experience building relationships with executives and partnering with PreSales Consultants. Benefits include medical, dental, vision coverage, 401(k) contributions, unlimited discretionary time off, and tuition reimbursement.
Tier 1 - Technical Support Specialist
Company: Vonage
Location: Atlanta, GA
Posted Mar 21, 2024
<p><strong>Vonage Customer Care Mission<strong> We help our customers create innovative and delightful customer experiences using our programmable communication building blocks Through a choice of support offerings we provide toptier support for developers and enterprises Our global technical team skilled in development communications technology and troubleshooting help our customers rapidly resolve any issues publish online knowledge articles and communicate proactively for any incidents that occur<p> <p><strong>Why this role matters<strong>To Vonage customers Customer Care Agents are often the face of the company We are the customers link to good service The Technical Support Specialist is an entrylevel position resolving routine customer issues and gaining exposure to the range of issues with which we deal <p> <p><strong><em>IF THIS SOUNDS LIKE YOU CONTINUE READING BELOW<em><strong> <p> <p><strong>What you will do<strong><p> <ul><li>Work with fellow team members to serve as the first level of escalation within our product and technical support area receiving cases from our frontline support help desk<li> <li>Perform initial troubleshooting for standard and routine customer problems including issues of call quality call completion call flow builds features and basic networkrelated issues<li> <li>Resolve issues on own and work with Vonage technical teams to address and resolve issues with greater complexity<li> <li>Follow up with customers to make sure issues have been resolved to a high level of satisfaction<li> <li>Document customer issues requests status and resolution<li> <li>Assist Technical Support team members on complex troubleshooting of issues with VoIP and Network technologies <li> <ul><p><strong>What you will bring<strong><p> <p>Familiarity with or ability to learn Networking Layer 2amp3 topology networking hardware cabling WAPs<p> <ul><li>Familiarity with or ability to learn VoIP QoS SIP Flow Coded Negotiations<li> <li>Strong communication skills and a positive customer attitude<li> <li>A strong detail orientation<li> <li>Ability to<li> <ul><li>Develop solutions to technical process and systems problems<li> <li>Thrive in a fastpaced environment<li> <li>Dig into issues and problems to understand underlying causes <li> <ul><ul><p><strong>What is required for application<strong><p> <p><strong>Required<strong><p> <p>Network + Certification or equivalent networking coursework<p> <p><strong>Preferred<strong><p> <ul><li>Associate or Bachelors degree in a technical field<li> <li>Knowledge of BroadSoft as a hosted voice platform<li> <li>Handson experience with Cisco and other networking equipment Working knowledge of LAN and WAN technologies<li> <ul><p><br >LIJS3<p>