Jobs at Zayo
1,921 open positions
Senior Corporate Communications Manager
Company: Zayo
Location: Remote
Posted Aug 17, 2023
Zayo is seeking a highly motivated and experienced Senior Corporate Communication Manager to join their dynamic team. The ideal candidate will have exceptional strategic communication skills, a proven track record in managing complex projects, and the ability to collaborate effectively with cross-functional teams. The role involves change communication, employee communication, writing and project management, and business acumen.
FNIS Specialist
Company: Zayo
Location: Greater Boulder Area
Posted Aug 20, 2023
The position will also involve various efforts in alignment with fiber engineering and operations teams, and the overall integrity of our fiber network infrastructure.RESPONSIBILITIES: Recover and interpret civil engineering prints (asbuilts) of new network installs to manually build fiber assets and construction details into GIS inventory systems, specifically GE Smallworld.Assists with data cleanup and QC in fiber inventory systems.Manages Zayo network inventory through database tracking of fiber optic cable, conduit, building data, and more.Organizes and tracks all tasks and dependencies, and reports on missing or inaccurate data.Provides support to fiber engineering and outside plant construction teams as needed.Works alongside fiber network and GIS analyst teams to ensure data accuracy.Assists in areas of design and development to improve network integrity and support fiber engineering projects.QUALIFICATIONS & ESSENTIAL REQUIREMENTS:Well qualified candidate will have proven aptitude to prioritize tasks and timelines while cross functioning in a fast-paced environment independently.Degree or background in engineering a plus; Civil Engineering, Mechanical Engineering, GIS, Telecom, and/or related major.Interest in telecommunications and fiber optics.Possesses strong organizational and communicative skills, both oral and written.Qualified candidates are extremely detail oriented and understand importance of data quality.This is not a data entry position; must be a creative thinker with strong problem solving abilities.Proven teamwork success abilities are preferred.Ability to work with minimal supervision while being a constructive contributor to a team.Supports company objectives and takes initiative to accomplish goals.Proficiency in MS Office and Adobe; in particular MS Visio and MS Excel.GIS and Google Earth experience a plus.Prior experience with GE Smallworld or other fiber inventory system preferred.Base pay range: $64,700 - $90,615, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This team's responsibilities involve building new network into our fiber inventory systems, recovering missing fiber network, and improving data quality overall for our fiber plant records. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.The Fiber Network Inventory Specialist (FNIS) will report to the Fiber Planning, Architecture & Technology organization under a specific team within the Network Data Integrity department. This team is critical to the front line of our network data quality, specifically by adhering to our standards and nomenclature which support our customer service platform and GIS analysis tools. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society.
Senior Manager, Technical Product Management, Financial Applications
Company: Zayo
Location: Remote
Posted Aug 21, 2023
Zayo, a company providing mission-critical bandwidth to major organizations, is seeking a Senior Manager for Technical Product Management in Financial Applications. The role involves leading the technology product strategy for the finance team, driving digital transformation, and managing relationships between business and technology teams. The ideal candidate should have extensive experience with Oracle Fusion Cloud Financials, end-to-end business processes, and agile delivery environments. They should also possess excellent communication and collaboration skills, and a proactive approach to continuous improvement.
OSP Splicing Project Manager, Long Haul
Company: Zayo
Location: Greater Denver Area
Posted Aug 18, 2023
Zayo is hiring an OSP Splicing Project Manager, Long Haul for managing end-to-end splicing, testing, and delivery of new and overbuild long haul fiber optic routes in the US and Canada. The role involves coordinating with vendors, assessing requirements, managing schedules and budgets, and ensuring timely delivery of routes. The ideal candidate should have a Bachelor's degree, at least five years of telecommunications industry experience, and knowledge of fiber optic cable splicing and testing.
Senior Corporate Communications Manager
Company: Zayo
Location: Remote
Posted Aug 17, 2023
Advanced degree, preferred.Proven experience (ideally 6-10 years) in corporate communication, change communication, or employee communication, with a track record of successful project management.Exceptional writing and editing skills, with the ability to tailor messages for different audiences and communication channels.Strong business acumen and the ability to understand and align communication strategies with organizational goals.Familiarity with various communication methodologies and tools.Team player with excellent interpersonal skills and the ability to collaborate across departments.Efficient; Self-motivated and capable of working independently with a high level of initiative.Base pay range: $83,300-$119,000, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Responsibilities:Change Communication:In partnership with the Change Management team, develop comprehensive communication strategies and plans to support organizational changes, including mergers, restructuring, process improvements, and other transformational initiatives.Craft clear and compelling messages to help employees understand the rationale, benefits, and impact of the changes.Collaborate with senior leadership and change management teams to align communication efforts with business objectives and change milestones.Employee Communication:Create and execute internal communication campaigns that keep employees informed, engaged, and connected to the organization's mission and values.Produce various communication materials, including newsletters, emails, presentations, and intranet content, ensuring consistency in tone and messaging.Develop communication plans for employee engagement surveys, company events, and recognition programs.Foster a culture of open communication by promoting two-way dialogue between employees and leadership.Writing and Project Management:Demonstrate exceptional writing skills to produce high-quality, persuasive, and well-structured communication for diverse audiences.Manage communication projects from conception to delivery, ensuring timely execution and successful outcomes.Collaborate with cross-functional teams, such as HR, Marketing, and Operations, to integrate communication efforts and ensure consistent messaging.Business Acumen:Possess a deep understanding (or quickly learn) of the organization's industry, market, and business goals to tailor communication that resonate with stakeholders.Stay informed about industry trends, best practices, and emerging communication tools and techniques.Communication Methodology and Processes:Use a range of communication methodologies, including digital media and traditional channels, to reach different employee groups effectively.Apply communication processes and frameworks to assess communication needs, plan campaigns, and measure communication effectiveness.Team Collaboration and Independent Work:Collaborate effectively with the communication team, providing mentorship and support to junior staff.Work independently to manage projects, prioritize tasks, and meet deadlines with minimal supervision.Qualifications:Bachelor's degree in Communication, Public Relations, or a related field. As a key member of our team, you will play a crucial role in leading and supporting a diverse range of communication projects, including change initiatives, employee engagement campaigns, and executive communications. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.Zayo is seeking a highly motivated and experienced Senior Corporate Communication Manager to join our dynamic team. Our ideal Senior Corporate Communication Manager will possess exceptional strategic communication skills, a proven track record in managing complex projects, and the ability to collaborate effectively with cross-functional teams. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. If you are passionate about driving impactful communication efforts that shape organizational culture and foster meaningful connections, we encourage you to apply and make a significant impact on our company's success. *We're open to our Senior Corporate Communication Manager working in a remote capacity within the United States. Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
Global Network Operations Specialist
Company: Zayo
Location: Remote
Posted Aug 21, 2023
Zayo is a company that provides mission-critical bandwidth to large enterprises, including wireless and wireline carriers, media, tech, content, finance, healthcare, and others. The Operations Service Manager role is responsible for serving as the primary operations interface for strategic accounts, ensuring operational continuity and scalability, and driving a superior customer experience. The role involves coordinating operations reviews, Request for Outage (RFO), and Service Improvement Plans (SIP), as well as serving as a customer advocate and technical resource. The ideal candidate should have a Bachelor's degree in a technological field, 2+ years of professional data analytics experience, 2+ years of Tableau Desktop experience, 5+ years of telecom industry experience, and strong customer-facing, analytical, and communication skills.
Field Technician III
Company: Zayo
Location: Los Angeles, CA
Posted Aug 21, 2023
LI-AW1Benefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Operate under minimal to no supervision.Participate in or lead conference calls or meetings related to projects and processes.Perform a wide spectrum of complex assignments requiring alternative analysis, innovation, and judgement, while demonstrating excellent interpersonal skills.Perform installation and installation commissionings, troubleshooting, and handling of optical transmission systems with guidance from leadership.Perform OTDR, Ethernet, BER, and SONET acceptance testing.Complete installation, decommissioning, and troubleshooting problems of network and customer services.Provide preliminary site surveys for building entrance construction requirements and equipment space availability.Responsible for preventable and demand maintenance of the network, critical infrastructure (commonly referred to as facilities), and materials management.Ownership for understanding, learning, and executing our industry's "best practice standards" for installation, maintenance, troubleshooting, and safekeeping of the network.Act as a subject matter expert in our systems and applications.Able to reasonably work within the company's systems and applications to complete work.Responsible for installation, labeling, cleaning, and testing of fiber optic patch cords.Sometimes assigned to outside plant network in a given market, including metro and long haul fibers.Proactively seek and identify potential network problems and report these issues before becoming service affecting events. This includes action to resolve issues identified during routine preventative maintenance conducted during defined timelines.Meet documented objectives and goals as business needs define.Write routine reports, fill out documentation such as site surveys and audit reports as well as effectively communicate with customers, management, peers, and contractors, as well as other members of the organization.Resolve problems involving several concrete variables in standardized situations as use deductive reasoning skills to improve the customer experience and network performance.Read and interpret documents such as OSHA/Company safety rules, MSDS, MOP's, process and procedure documents as well as vendor documentation related to equipment owned by the company.Inspect cabinets, buried cable, construction sites, and other facilities outdoor in various environments, weather conditions, temperatures, exposed to local flora and fauna.Effectively operate in both team and individual environments.Use written communication effectively with internal and external peers on a daily basis to work towards common goals. Resolve minor conflicts with industry peers, internal peers or customers without management intervention being necessary.Act as a coach, able to provide guidance to others, assign work, and evaluate the general team performance as well as determine root cause analysis.Participate in forums or cross-functional teams to contribute to the development of process or policy.Conduct a daily inspection of company issued vehicle to ensure it is in a safe operating condition.Follow all personal safety policies and procedures.Assist other employees with tasks as needed.Participate in on-call schedule rotation 24/7/365, dispatch, and overtime.Work occasional long shifts with overnight travel as necessary.Other duties as assigned.Qualifications High school diploma or equivalentMinimum of four (4) years' relatable experienceBasic telecom and/or industry safety trainingCompletion of advanced telecom training, a plusMaintain eligibility to operate a company issued vehicle per Zayo policy. *Zayo is hiring for 4 Field Technician III positions in the Los Angeles, CA area. This includes possession of a state issued driver's licenseAbility to regularly lift and move objects weighing up to 50 poundsBase pay range: $25.67 - $32.11/hour, commensurate with experience. Our ideal Field Technician III candidate has a strong technical, mechanical and electrical background and is familiar and proficient around all major manufacturers of transport equipment, high voltage electrical systems, DC power plant as well as knowledgeable in critical infrastructure, ISP/OSP and all associated test systems to include optical, electrical and power testing equipment associated with the telecommunications industry.Our Field Technician III will proficiently install, test or turn up a variety of telecommunications equipment including SONET, TDM, DWDM, IP or Ethernet based equipment with limited supervision from the team lead or manager. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.Zayo is seeking a Field Technician III who will primarily be responsible for performing duties associated with hands on functions within the telecommunications industry. They'll also troubleshoot and handle maintenance of various types of equipment noted below.
Service Delivery Data Integrity Specialist
Company: Zayo
Location: Remote
Posted Aug 17, 2023
Qualifications: 3+ years in a telecommunications circuit design role that encompasses all aspects of circuit designHands-on knowledge of telecommunications equipment configuration.Experience with Salesforce and Metasolv database applications.In depth knowledge of telecommunications standards and protocols.Provides support to field operations to resolve complex circuit provisioning problems; reviews and verifies complex technical data in an effort to resolve service or order issuesKnowledge of DWDM network configuration and interworking.Practical knowledge of Ethernet/IP networks.Ability to initiate and comprehend complex designs and arrange detailed information in a logical format.Competency in navigating various database applications and Microsoft software applications such as Excel, Visio and Word.Ability to manage a high-volume workload efficiently and effectively, while maintaining a precise attention to detail.Self-initiated to gain additional knowledge necessary to perform job dutiesSolution oriented analytical problem solving skills.Excellent verbal and written communication skills.Base pay range: $58,100 - $81,270, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. No direct supervisory responsibility. Show initiative in getting work done.Participate in operations-related projects, as needed.Support manager during escalations as requested.Other Responsibilities: Perform other miscellaneous duties, including staying abreast of technology and network solutions and cross training when needed.SCOPE:Works under close supervision, both individually and within a team environment. Performs work in a structured environment. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.The Data Integrity Specialist is responsible for ensuring that data integrity issues entered are corrected in the M6/Metasolv. Requires logical application of telecom knowledge and experience. This position may have a significant impact on short and long-term customer satisfaction and a direct impact on future revenues. Responsible working on projects to ensure accuracy of Data is consistent across platforms. Perform data integrity audits and institute resolution plan to any issues.Responsibilities:Reviews requests for correctness and clarifies any design related items back to the responsible departments.Correct and update requests as necessary.
FNIS Associate
Company: Zayo
Location: Greater Boulder Area
Posted Aug 20, 2023
Zayo is seeking a FNIS Associate to report to the Fiber Planning, Architecture & Technology organization. The role involves building new network into their fiber inventory systems, recovering missing fiber network, and improving data quality. The position also involves various efforts in alignment with fiber engineering and operations teams. The responsibilities include recovering and interpreting civil engineering prints, managing Zayo network inventory, and providing support to fiber engineering and outside plant construction teams.
Governance and User Acceptance Testing Director
Company: Zayo
Location: Remote
Posted Aug 19, 2023
Zayo is seeking a Governance and User Acceptance Testing (UAT) Director to lead business transformation initiatives, governance processes, UAT activities, and advisory services. The ideal candidate will be local to Denver, CO and have strong relationships with business units to understand their transformational needs. The role involves managing intake of new initiative requests, resource allocation, prioritization, and UAT management.
Optical Architect
Company: Zayo
Location: Remote
Posted Aug 19, 2023
), optical fiber types, systems, software and security architectures and requirements are also necessary. Manager, Network ArchitectureTravel: < 20%Base pay range:US: $138,300 - $157,100Canada: 62,800 CAD - 87,885 CAD commensurate with experienceLI-NP1Benefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Experience with testing technology in lab environment, disaggregated transponders, open line systems, SDN controllers, orchestration and scripting skills are desired.Other:Reports to: Sr. Creation of supporting collateral for consumption by internal and external teams is required.Network Performance Management: Work with internal and external stakeholders to identify, troubleshoot, prioritize and resolve network, service and application performance issues. Perform escalation to internal and external stakeholders as needed to resolve root cause issues.Vendor Management: Liaise with OEM for roadmap, documentation and bulletin review, as well as identifying, tracking and troubleshooting, technical cases and escalations.Network Maintenance: Planning, scheduling, communicating and managing network maintenance activities in conjunction with internal and external stakeholders as required.Data Integrity and Automation: Qualify documentation data integrity and develop commissioning and provisioning automation strategies supporting Service Delivery and Operations.Education and Experience:Ideal candidates will possess a Master of Science (MS) or Bachelor of Science (B.S.) This includes identifying and prioritizing areas of need, publishing training documentation, and delivering training courses.Network Documentation: This individual will be responsible to develop and publish hardware and software configuration standards to be used by Technology, Service Delivery and Operations teams. Obtain feedback from consumers of training to support continuous improvement of training programs.Product and Service Definition: Work closely with Product and Technology managers to define, develop and enhance Zayo's products and services. This individual should have a bias towards action when working through problems or challenges that may arise.Technical Training: As a subject matter expert, this candidate is responsible for supporting and cross-training members of Zayo's Technology, Service Delivery and Operations staff. Position is subject matter expert and internal point of escalation for all testing, commissioning, provisioning and troubleshooting of new and existing equipment and systems as defined by OEM (e.g. Day to day functions of this position include, but are not limited to:Creation, execution and documentation of hardware and software test plans supporting certification of wavelength services across Zayo's global footprint.Define, document and publish hardware and software design and configuration standards for compliance with Zayo systems and service deployment requirements.Troubleshoot and recommend solutions for deployed hardware and software configurations which are not compliant with Zayo and/or Original Equipment Manufacturer (OEM) standards.Provide support for planning, troubleshooting and implementation of complex solutions across cross-functional teams, including, but not limited to Service Delivery, Planning and Optimization for shared and private network services.Review OEM technical bulletins for potential issues which may impact Zayo's network, and work with OEM and internal stakeholders to create and implement project plans to mitigate interop, security and lifecycle issues in a time sensitive manner.Work with Product and other stakeholders to enhance and develop Zayo's wavelength services.Develop and provide training and materials to support teams across functions related to Service Delivery, Planning, Optimization and Operations.Develop documentation, processes and scripts for lifecycle automation of commissioning, provisioning, testing and troubleshooting of wavelength services.Roles/Responsibilities:Platform Lifecycle Ownership: Lifecycle management of one to many optical transport platforms in the production environment.
Field Engineer Specialist
Company: Zayo
Location: Remote
Posted Aug 22, 2023
Zayo is a company that provides mission-critical bandwidth to various industries, including tech, finance, healthcare, and media. They offer a range of communication infrastructure solutions such as dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. The company's 133,000-mile network spans North America and Europe, with extensive metro connectivity to thousands of buildings and data centers. Employees collaborate with engineers, project managers, and others to improve serviceability, efficiency, and customer experience. They schedule on-site activities, install and maintain equipment, troubleshoot network hardware problems, and create accurate site documentation. The role requires a working knowledge of Cisco command line, CCNA certification is a plus, and experience with LAN/WAN/VPN and remote network technologies. The position involves 90% travel, and the base pay range is $58,100 - $77,400, commensurate with experience.