Jobs at Zendesk
6,787 open positions
Senior Product Marketing Specialist
Company: Zendesk
Location: Remote
Posted Oct 09, 2024
Zendesk, a service-first CRM company, is seeking a creative content specialist to join their Scaled Marketing team. The role involves developing and executing email marketing campaigns, creating content to encourage customer adoption of key features, and assisting in video marketing materials and webinars. The ideal candidate should have 2+ years of marketing experience, strong written and verbal communication skills, and proficiency in creating visual assets. Zendesk values diversity, equity, and inclusion, and offers a hybrid work environment.
Senior Customer Success Manager
Company: Zendesk
Location: New York, NY
Posted Oct 09, 2024
Zendesk is seeking a highly motivated Customer Success Manager to build strong relationships with enterprise-sized customers, minimize churn, and drive expansion. The role involves understanding customer business objectives, developing strategic joint success plans, and proactively guiding customers' technical adoption journey. The ideal candidate should have 8+ years of relevant experience, strong communication skills, and a proven track record in managing enterprise accounts. Zendesk offers a competitive compensation package and a flexible hybrid work environment.
SMB Account Executive - Nordics
Company: Zendesk
Location: Lisbon, Portugal
Posted Oct 09, 2024
Zendesk is seeking a dedicated SMB Account Executive with a proven track record in B2B sales and a passion for driving growth in the SaaS landscape. The role involves growing the SMB account base by hunting for new opportunities and closing deals of varying sizes. The candidate should be skilled in building and maintaining broad relationships, and working cross-functionally. The focus will be on revenue growth by building relationships and introducing innovative solutions to customers, deepening Zendesk's impact by aligning to customers' goals.
Senior Staff Software Engineer (Ticketing Core- Ruby on Rails)
Company: Zendesk
Location: Pune, India
Posted Oct 12, 2024
Zendesk is seeking a Sr. Staff Software Engineer for a hybrid role in Pune, India. The role involves leading technical leadership, mentoring engineers, and delivering high-quality products. The ideal candidate should have a BS/MS in Computer Science, 12+ years of software development experience, and strong proficiency in Ruby on Rails. Familiarity with relational data stores, event-driven architecture, and excellent communication skills are preferred. The role requires 3 days in the office and relocation to Pune.
Senior Solutions Consultant
Company: Zendesk
Location: Austin, TX
Posted Oct 09, 2024
The Senior Solutions Consultant role at Zendesk involves managing the technical aspects of the sales cycle, selling to enterprise and mid-market executives, and working closely with various teams to bridge the gap between sales representatives and prospects. The ideal candidate should have 5+ years of software selling experience, excellent communication skills, and knowledge in web technologies. The role requires working in a fast-paced startup environment, traveling, and having a passion for people skills. The US annualized OTE range for this position is $138,000.00-$206,000.00.
Managed Services Consultant - German
Company: Zendesk
Location: Lisbon, Portugal
Posted Oct 09, 2024
Zendesk is seeking a Managed Services Consultant with 5+ years of professional consulting or customer success experience. The role involves managing a portfolio of customers, optimizing and maintaining their use of Zendesk products, and providing business consultation. The ideal candidate should have excellent communication skills, fluency in German, and a passion for customer service. They should be able to manage competing priorities, estimate effort for customer requests, and ensure deadlines are met. Zendesk offers a hybrid work environment, with the role requiring the candidate to attend the local office for part of the week.
Commercial Account Executive
Company: Zendesk
Location: Remote
Posted Oct 09, 2024
Zendesk is seeking a successful Commercial Account Executive with a proven track record in B2B sales and a passion for driving growth within the SaaS space. The role involves growing the Commercial account base, closing deals of varying sizes and sales cycles, building relationships, and introducing innovative solutions to new customers. The ideal candidate should have a BA/BS degree, 3-5 years of B2B sales or solution engineering experience, and a strong understanding of Zendesk products. They should also have excellent presentation, negotiation, and closing skills, and be able to travel to customer locations.
Manager of Finance Transformation
Company: Zendesk
Location: Remote
Posted Oct 09, 2024
The job posting is for a Manager of Finance Transformation at Zendesk, a company that specializes in customer service software. The role involves financial modeling, project management, cross-functional collaboration, process improvement, stakeholder engagement, strategic initiatives, and systems maintenance. The ideal candidate should have 6-7 years of relevant experience, advanced skills in Adaptive Planning, strong analytical and project management skills, excellent communication abilities, and proficiency in Excel. The role offers a competitive salary range and a hybrid work model, with the requirement to work onsite for part of the week.
Principal Outbound Product Manager
Company: Zendesk
Location: Montreal, Canada
Posted Oct 09, 2024
This role is part of the Platform product organization at Zendesk, focusing on foundational capabilities and evangelizing the platform. The Staff Outbound Product Manager will lead product management processes, communicate the Zendesk adoption story, and engage with key accounts to adopt new products. The role requires extensive knowledge of SaaS and Enterprise products, strong presentation skills, and the ability to work in a collaborative environment. The annualized base salary range is $160,000.00-$240,000.00.
SMB Account Executive - Multiple languages
Company: Zendesk
Location: Other US Location
Posted Oct 09, 2024
Zendesk is looking for a dedicated SMB Account Executive to grow their SMB account base by hunting for new opportunities and closing deals. The role requires a proven track record in B2B sales, a passion for driving growth in the SaaS landscape, and strong communication and negotiation skills.
Director, Senior Counsel
Company: Zendesk
Location: Other US Location
Posted Oct 09, 2024
Zendesk is seeking a Director Commercial Legal EMEA to lead the EMEA Commercial team and shape the strategic direction of the EMEA Legal practice. The role involves leading and inspiring a dedicated team, strategic partnering, and providing practical legal guidance. The company offers a unique opportunity to lead and drive positive change in a high-growth environment.
Managed Services Consultant
Company: Zendesk
Location: Other US Location
Posted Oct 09, 2024
The job description is for a Managed Services Consultant at Zendesk, responsible for managing a portfolio of customers, providing customer service, and ensuring ongoing value from their services subscription. The role requires 5+ years of professional consulting or customer success experience, good understanding of support process and infrastructure, excellent communication and interpersonal skills, and ability to manage competing priorities effectively.