Jobs at Zendesk
6,787 open positions
Payroll Analyst
Company: Zendesk
Location: Pune, India
Posted Oct 14, 2024
The job posting is for a Payroll Processing role in a multi-national company, preferably with experience in APAC countries like India, Australia, Philippines, and Singapore. The role involves regulatory and compliance reporting, processing of new hires, transfers, promotions, and terminations, coordination with internal stakeholders, and year-end activities. The ideal candidate should have a Bachelor's degree in Accounting, Finance, Business Administration, or a related field, with a minimum of 5+ years of payroll processing experience. Strong knowledge of statutory regulations, analytical skills, and the ability to work cross-culturally are required. The role offers a hybrid work setup, with the need to work from the local office for part of the week.
Commercial Account Executive - Italian Speaking
Company: Zendesk
Location: Lisbon, Portugal
Posted Oct 14, 2024
Zendesk is seeking a Commercial Account Executive for the Italian market in Milano. The role involves driving revenue growth, building relationships, and expanding Zendesk's offerings. The ideal candidate should have a proven track record in B2B sales, experience in cloud/software sales, and a strong understanding of Zendesk products. Familiarity with Salesforce and other Sales tools is required. The role offers a hybrid work model with regular in-office attendance.
Technical Architect
Company: Zendesk
Location: Mexico City, Mexico
Posted Oct 13, 2024
The job posting is for a Technical Architect role in Zendesk's Professional Services delivery team. The role involves understanding and mapping customers' requirements to business objectives using Zendesk functionality, providing expert recommendations, and defining, documenting, and executing technical solutions. The role requires collaboration with various teams, including Engagement Managers, Services Consultants, Developers, and Quality Assurance Analysts. The ideal candidate should have 3+ years of experience in system, technical, or solution architecture, proficiency with various architectures and methodologies, and strong understanding of customer support processes and infrastructure. Familiarity with backend and frontend programming languages is preferred. Zendesk offers a culture dedicated to enabling conversations and providing appreciative support, with a focus on work-life balance and diversity and inclusion.
Enterprise Account Executive
Company: Zendesk
Location: Melbourne, Australia
Posted Oct 14, 2024
Zendesk is seeking an experienced Enterprise Account Executive to drive top-line revenue growth by acquiring new Enterprise customers and developing strategies to penetrate top-tier accounts. The role involves building relationships, introducing innovative solutions, and growing existing partnerships. The ideal candidate should have a proven track record in B2B sales, expertise in navigating complex sales cycles, and strong presentation, negotiation, and deal-closing abilities. Zendesk offers a fulfilling and inclusive experience with a hybrid work model, enabling employees to work remotely for part of the week.
Technical Architect
Company: Zendesk
Location: São Paulo, Brazil
Posted Oct 13, 2024
The job posting is for a Technical Architect role in Zendesk's Managed Services team. The role involves understanding, detailing, and implementing customer requirements, collaborating with customer SMEs to build technical solutions, and communicating complex concepts to various audiences. The ideal candidate should have a Bachelor's Degree, 1-2+ years of experience in consulting or programming, strong analytical and solution scoping skills, and experience with RESTful APIs and SaaS applications. English proficiency is required. Zendesk offers a supportive work environment with a focus on diversity, inclusion, and work-life balance.
Event Program Manager
Company: Zendesk
Location: Remote
Posted Oct 14, 2024
Zendesk is seeking a dynamic and experienced Events Program Manager with 5-7 years in event planning and program management, preferably within a marketing organization. The ideal candidate will be responsible for planning, coordinating, and executing all Tier 1 and internal company events, managing end-to-end event logistics, and developing detailed project plans. They will also manage event budgets, liaise with internal teams and vendors, analyze event performance, and foster a collaborative environment within the marketing team. The role requires strong program management skills, excellent communication, and the ability to thrive in a fast-paced environment. The US annualized base salary range for this position is $112,000.00-$168,000.00.
Senior Software Engineer, PHP
Company: Zendesk
Location: Remote
Posted Oct 13, 2024
Zendesk is seeking a seasoned PHP Software Engineer with 5+ years of experience in PHP, Laravel, Docker, CI/CD, AWS, PostgreSQL, MySQL, PHPUnit & Codeception, Agile Scrum, Restful, and Kafka. The ideal candidate will write, test, review, and maintain high-quality code, drive the full SDLC, lead squad-based initiatives, collaborate with product and customer-facing teams, tackle tech debt, monitor and optimize system performance, and participate in the hiring process. Zendesk offers a competitive salary, comprehensive benefits, and a flexible work environment.
Regional Vice President, APAC SMB Sales
Company: Zendesk
Location: Ballarat, Australia
Posted Oct 13, 2024
Zendesk is seeking a highly experienced and influential Sales leader for the SMB Sales (APAC) division. The ideal candidate will possess deep SaaS experience, strong quantitative and communication skills, and a proven track record in managing and scaling sales functions in high growth environments. They will lead a team of Sales Managers and Account Executives, driving pipeline and bookings growth, and fostering a culture of agility and speed. The role involves working closely with internal partners, defining partner/channel strategy, and providing feedback on marketing efforts. The candidate should be fluent in English, with additional languages a bonus, and have experience with Salesforce CRM, Clari, Looker, and Seismic. Zendesk offers a hybrid work environment, promoting diversity, equity, and inclusion.
Group Manager, Global Sales Play & Integrated Marketing
Company: Zendesk
Location: Remote
Posted Oct 12, 2024
The job posting is for a Senior Manager of Global Sales Plays & Outbound Marketing at Zendesk. The role involves leading sales plays, collaborating with cross-functional teams, developing global partnerships, measuring and optimizing performance, and governing content. The ideal candidate should be highly organized, data-driven, and have strong communication skills. They should have 10+ years of marketing experience in B2B SaaS, experience leading teams, and a bias for fast, thoughtful action.
IT Portfolio Analyst
Company: Zendesk
Location: Mexico City, Mexico
Posted Oct 14, 2024
Zendesk is seeking an experienced IT Portfolio Analyst to join their team. The role involves driving strategic direction for CIO projects, influencing technology and data initiatives, and ensuring alignment with business objectives. The analyst will report to the Director of CIO Portfolio and Programs, collaborating with senior leadership to optimize the CIO Portfolio. Key responsibilities include portfolio coordination, advanced data analysis, stakeholder collaboration, financial analysis, performance metrics development, risk management, capacity management, data stewardship, tooling administration, and decision support. Requirements include a bachelor's degree in IT, Computer Science, Business Administration, or related field, 2-4 years of relevant experience, deep understanding of IT operations and strategies, proficiency in data analysis tools, experience with Portfolio Management software, strong financial acumen, expertise in project management methodologies, exceptional analytical and communication skills, and a preferred certification in Portfolio Management Professional (PfMP) or Project Management Professional (PMP). Zendesk offers a competitive pay, benefits, flexible work arrangements, and a culture dedicated to employee well-being and community engagement.
Account Executive, Mid-Market
Company: Zendesk
Location: Paris, France
Posted Oct 13, 2024
Zendesk is seeking a Mid Market Account Executive with a strong B2B sales background, particularly in the SaaS sector. The role involves driving revenue growth through acquiring new customers, cross-selling products, and nurturing key relationships. The ideal candidate should have a proven track record, expertise in complex sales cycles, and excellent negotiation skills. Zendesk offers a hybrid work model, fostering a culture of inclusivity and diversity.
Solutions Consultant
Company: Zendesk
Location: Singapore
Posted Oct 13, 2024
Zendesk is seeking a Solutions Consultant to serve as a technical lead in the sales process, providing expert mentorship on Zendesk solutions. The role involves collaborating with various teams, implementing and managing technical information delivery, conducting customer pilots, and communicating the technical merits of the software to executives. The ideal candidate should have proven ability to sell to senior executives, experience mapping RFI/RFP requirements, outstanding interpersonal and problem-solving skills, and bilingual proficiency in English and an Asian language. Zendesk offers a fulfilling and inclusive experience with a hybrid way of working.