Assistant Showroom Manager

Who We Are

Babylist is the leading registry e-commerce and content platform for growing families. More than 9 million people shop with Babylist every year making it the go-to destination for seamless purchasing trusted guidance and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents including the Babylist Shop Babylist Health and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV and more than $500 million in 2024 revenue Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident connected and cared for at every step. As we build the generational brand in baby our mission remains simple: to connect growing families with everything they need to thrive.To learn more visit www.babylist.com.

Our Ways of Working

Babylist is a remote-first company with team members across the U.S. and Canada who move fast think smart and use AI as part of how they work every day.

This role specifically is full-time and based on-site at our New York showroom in SoHo. The schedule is flexible based on business needs and requires evenings weekends and some holidays.

This role requires a 4-week training period in June at our Beverly Hills showroom.

What the Role Is

Babylist is seeking an Assistant Showroom Manager to help lead our New York showroom in SoHo. This space brings our brand to life in person—where expecting parents and their communities can explore products build registries and experience Babylist firsthand. You’ll play a key role in delivering a thoughtful high-touch experience for every guest who walks through the door.

Day to day you’ll operate as a core leader on the floor—running shifts guiding the team and ensuring everything from staffing to merchandising to guest flow is dialed. You’ll spend most of your time on the floor: coaching in real time jumping into customer interactions and making sure the experience feels seamless. When the Showroom Manager is out you’ll step in to lead the space and keep operations running smoothly.

This role is highly hands-on and floor-driven. If you prefer back-of-house roles or environments where leadership happens mostly off the floor this will be a tough fit. Success in this role comes from being present engaged and leading from the front—every shift.

Who You Are

• 4+ years of retail leadership experience including hiring scheduling and training frontline teams
• Experience acting as manager-on-duty or second-in-command comfortable stepping in to run the showroom and make decisions in real time
• Proven ability to coach and develop retail teams improving performance through in-the-moment feedback
• Strong operational instincts including managing staffing coverage inventory awareness and daily execution
• Hands-on experience with POS and inventory systems (e.g. Shopify POS Lightspeed or similar) able to operate independently
• Experience maintaining visual merchandising standards in a dynamic retail or experiential environment
• Comfortable working a flexible schedule including weekends and peak retail hours
• Able to stand for 8–10 hour shifts and lift up to 30 lbs with or without reasonable accommodation
• You're genuinely excited about what AI can do—even in retail environments—and are open to using it to improve team operations and the guest experience

How You Will Make An Impact

• Run the showroom floor day-to-day ensuring a high-quality consistent experience for every guest
• Act as manager-on-duty when needed owning operations and decision-making in the absence of the Showroom Manager
• Coach and support showroom staff in real time improving service quality and team performance shift by shift
• Guide guests through the showroom experience answering questions and helping them make confident product decisions
• Execute staffing plans zone coverage and shift assignments to ensure strong floor coverage at all times
• Maintain visual merchandising and product presentation standards across all areas of the showroom
• Support hiring onboarding and training of Brand Ambassadors and Shift Leads
• Partner on in-store events activations and VIP experiences that bring the Babylist brand to life

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$90200 to $97600

Your starting salary will be based on your location experience and qualifications with increases over time tied to performance role growth and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work create and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical dental and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Perks for physical mental and emotional health parenting childcare and financial planning

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview you consent to this recording and transcription.

Interview Integrity At Babylist every team uses AI daily and we love it. During interviews though we want to see you — your thinking your problem-solving your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment bank information or personal financial details. If you receive outreach via WhatsApp Telegram or a non-Babylist email it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

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What We Do

Babylist is the trusted platform for millions of growing families. For over a decade Babylist has been the technology solution for expecting parents and the community that supports them expanding from baby registry into a full-service platform that helps parents make decisions with confidence stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry app ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health which provides access to products and services including insurance-covered breast pumps Expectful a new voice in health and wellness for pre-pregnancy through postpartum care and The Push a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers Babylist is a generational brand leading the $88 billion baby product industry.

Why Work With Us

Babylist thrives as a remote-first company with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently stay purpose-driven and achieve results —together from anywhere.

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