Director of Business Systems (Technology)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Business Systems (Technology) in United States.

This is a high-impact leadership opportunity for a technology strategist who thrives at the intersection of commerce systems, operations, and scalable architecture. In this role, you will oversee the technology ecosystem that powers a fast-growing omnichannel retail business, ensuring seamless connectivity between e-commerce, finance, inventory, and supply chain platforms. You will play a critical role in modernizing infrastructure, optimizing workflows, and driving scalable integrations through best-in-class SaaS and middleware solutions. Working cross-functionally with finance, retail, and operations leaders, you will help shape a lean, agile technology environment designed for rapid growth and operational excellence. This position is ideal for a hands-on systems leader who combines technical depth with strong business acumen and a builder mindset.

• Define and lead the overarching business systems and integration strategy across retail, finance, supply chain, and e-commerce platforms.
• Own the architecture and optimization of key systems including ERP, OMS, WMS, PLM, and middleware environments.
• Drive modernization initiatives by reducing legacy system dependencies and implementing scalable SaaS-based solutions.
• Ensure seamless support for omnichannel retail operations, including inventory management, fulfillment workflows, returns, and post-purchase experiences.
• Partner closely with finance teams to maintain accurate revenue recognition, automated GL mapping, reconciliation processes, and data integrity.
• Collaborate with supply chain and retail operations teams to improve warehouse management and product lifecycle processes.
• Manage external software vendors, integration partners, and service providers, ensuring strong performance, ROI, and operational reliability.
• Build, mentor, and lead a lean, high-performing business systems team focused on execution, scalability, and continuous improvement.

Requirements:

• 5+ years of progressive experience in Retail Technology, E-commerce Operations, or Business Systems Architecture.
• Minimum 3 years of leadership experience managing systems, integrations, or technology-focused teams.
• Strong expertise with platforms such as NetSuite, Shopify Plus, and modern iPaaS tools including Celigo, Boomi, or Workato.
• Deep understanding of API-driven architecture and SaaS integration strategies.
• Experience supporting high-growth omnichannel retail operations, preferably within apparel, accessories, or consumer goods industries.
• Strong financial systems knowledge, including retail accounting, inventory valuation, and ERP data flows.
• Proven ability to balance speed, scalability, and technical debt management in fast-paced environments.
• Strong organizational, communication, and stakeholder management skills.
• Adaptable, solutions-oriented mindset with a passion for operational excellence and scalable technology ecosystems.
• Must be authorized to work in the United States and able to work full-time business hours.

Benefits:

• Fully remote opportunity within the United States.
• Opportunity to lead large-scale commerce architecture and systems transformation initiatives.
• Exposure to cutting-edge SaaS technologies and integration platforms.
• Collaborative, agile, and growth-focused work environment.
• Leadership role with significant ownership and strategic influence.
• Flexible and fast-paced culture that values innovation and continuous improvement.
• Opportunity to shape scalable retail technology systems supporting rapid business expansion.