Ford Automotive Warranty Administrator

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Ford Automotive Warranty Administrator in United States.

This role is ideal for an experienced automotive warranty professional who thrives in a detail-driven, compliance-focused environment. You will manage end-to-end warranty claim processing for Ford dealerships, ensuring accuracy, manufacturer compliance, and timely reimbursement. The position plays a key role in supporting dealership profitability by maintaining clean receivables and resolving claim discrepancies efficiently. Working remotely, you will collaborate with multiple dealerships and internal teams, serving as both a technical expert and a trusted advisor. The environment is structured yet dynamic, requiring strong analytical skills and deep knowledge of dealership operations. This is a long-term opportunity within a growing organization that values precision, accountability, and professional excellence.

• Review, validate, and process warranty claims in accordance with manufacturer policies and dealership requirements.
• Book, submit, close, and reconcile warranty claims while ensuring accuracy and timely payment processing.
• Monitor and maintain warranty receivable schedules to support healthy dealership cash flow and financial accuracy.
• Use specialized systems and tools to identify, resolve, and document dealership compliance issues.
• Interpret technician repair narratives and apply appropriate labor codes and warranty guidelines.
• Ensure all claims meet Ford manufacturer standards and remain compliant with updated policies and procedures.
• Support dealerships in maintaining warranty compliance through guidance, clarification, and issue resolution.
• Collaborate with internal teams to address accounting discrepancies and improve claims processing efficiency.

Requirements

This role requires hands-on experience in automotive warranty administration within a franchised dealership environment, along with strong technical and regulatory knowledge. Candidates should be highly detail-oriented, comfortable working independently, and confident in managing complex claim workflows.

• Previous experience as a Warranty Administrator in a franchised automotive dealership is required.
• Strong understanding of automotive warranty processes, dealership service departments, and manufacturer compliance standards.
• Familiarity with dealership management systems (DMS) and warranty processing tools.
• Ability to accurately interpret technician stories and apply correct labor operations and coding.
• Experience working with at least one automotive manufacturer certification or training (Ford experience strongly preferred).
• Strong analytical skills with the ability to identify errors, discrepancies, and compliance risks.
• Excellent attention to detail and ability to manage high-volume transactional work accurately.
• Strong communication skills and ability to support and guide dealership personnel.
• Professionalism, integrity, and a service-oriented mindset in all interactions.
• Ability to work independently in a remote environment while meeting performance expectations.

Benefits

• Competitive annual salary ranging from $45,000 to $65,000 based on experience and performance.
• Guaranteed salary during the first 90-day probationary period.
• Commission-based earning potential after the initial period.
• 100% employer-paid health insurance for employees.
• Fully covered dental and vision insurance.
• 6% employer 401(k) matching program.
• Remote work flexibility with the option to work from home in the United States.
• Long-term career stability within a well-established and growing organization.
• Supportive, professional environment that recognizes specialized automotive expertise.
• Opportunities for ongoing training and professional development in warranty operations.