Sales Assistant

Heritage Office Furnishings is one of the leading suppliers of office furnishings and related services focusing on corporate environments. Established in 1979, The Heritage Group has grown to become the largest full-service dealership in British Columbia, providing challenging and rewarding careers to over 250 employees in the areas of Sales, Administration, Warehousing, Distribution, and Installation. Our continued growth and success result from a constant focus on customer satisfaction by listening to our customers and providing continuous, outstanding service.

Position Summary
The Sales Assistant plays a key role in delivering exceptional client care and ensuring a positive customer experience. This position is part of a collaborative team that supports clients, move managers, and project managers, while maintaining frequent communication with both the operations team and clients.

Essential Functions and Responsibilities

• Provide marketing assistance to Sales Representatives.
• Review and research several system reports and identify issues.
• Review and research orders status in Hedberg and manage customer database.
• Correspond with clients by phone and email throughout the sales cycle.
• Coordinate small orders, generate and close work orders .
• Compile information to streamline invoicing .
• Work with field staff and clients during installations.
• Proactively schedule jobs within DigiOps.
• Coordination of project needs as required through various portals.
• Vacation coverage for members of the Move Management team.

Qualifications

• Grade 12 or equivalent, some College/University preferred
• Proficient with Microsoft Office
• 2 years of customer service or administrative assistance experience
• Strong organizational skills
• Excellent communication, customer service, and interpersonal skills
• Ability to multi-task
• Strong attention to detail and troubleshooting skills
• Ability to learn new programs and custom portals

Why Join Heritage?

• Company-funded events
• Opportunity for growth within the company
• Extended health and dental benefits for you and your family
• Environmental initiatives including recycling and compost programs
• A dynamic work environment with a great group of people
• Holiday Celebrations – Chance to win wide destination vacation or retreat #H1

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Work Location: In person