Senior Cybersecurity Advisor

• Provide technical recommendations to Rapid7 customers to improve their overall security posture based on industry trends and best practices
• Demonstrate a deep understanding of the value-drivers of our products and the ability to help customers navigate and optimize their usage
• Ensure that Rapid7 Platform technology is functional and coordinate with Rapid7's support team when needed
• Review and generate high-quality accurate and contextual customer deliverables
• Develop and maintain strong long-lasting advisory relationships with key stakeholders including technical teams project managers and C-level executives
• Ensure customers are on track for renewal by partnering with sales and renewals teams throughout the renewal lifecycle.
• Assist in Incident Response handling and customer communication
• Conduct Executive Business Reviews (EBRs) with customer decision makers to drive strategy review value outcomes and strengthen partnerships
• Drive customer retention by Identifying potential risks and challenges in customer relationships and work proactively to address them
• Gather client input and requirements across the Managed Services client base to influence the Managed Services roadmap

• Bachelor's Degree in Information Technology or five or more years of related experience
• 5-6 years of experience in Information Security or related discipline
• Industry-related certifications (e.g. A+ Network+ Sec+ Cloud+ CCSP)
• Information Security consulting experience
• Prior technology deployment and configuration experience
• Significant experience with security frameworks and concepts
• Significant experience in managed or enterprise information security services vulnerability management incident response forensics malware analysis penetration testing or network defense
• Mastery of technical concepts and experience independently advising customers on how to best use and adopt the platform for faster ROI
• Communication: Communicate with exceptional clarity across technical and executive audiences driving commitment and long-term partnership
• Strategic Doing: Break down complex customer security challenges into prioritized time-bound actions that deliver measurable outcomes
• Accountability: Model ownership at the highest level - setting clear expectations holding yourself and others to commitments and driving value for customers and the business
• Self-Awareness: Apply a strong understanding of your strengths and blind spots to adapt in complex customer dynamics and elevate team impact
• Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

What We Do

At Rapid7 our vision is to create a secure digital world for our customers our industry and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity we’re ready to help you take command of your career. Join us.

Why Work With Us

With our products research and open source communities we’re building a secure digital future for everyone. This means constantly learning and evolving in an industry that’s anything but stagnant. You’ll be faced with tough challenges and given the support to find creative solutions that drive our business and your career forward.

Gallery