(Sr.) Manager, Business Operations - Partnerships

OVERVIEW

Instacart’s Strategy & Business Operations (BizOps) team moves quickly to set direction for our organization and solve Instacart’s toughest cross-functional problems. This is a rare opportunity to impact a fast-growing, high-potential startup, with high visibility into Instacart’s Product, Operations, Consumer, Engineering, Business Development and Analytics teams.

This particular job opening will focus on the Partnerships side of the business, which is tasked with driving growth and retention of Instacart’s consumer base via new strategic partnerships and enabling the launch of products/features across the company. You will be the primary point of contact for our Partnerships leadership team on critical questions related to Instacart’s near-term and long-term success. You will need to solve for multiple priorities (growth, efficiency, quality, just to name a few) and consider various stakeholders (customers, partners, advertisers, and retailers). Each week will bring you a new set of projects and challenges, where success is measured by data-driven outcomes -- you will have the satisfaction of seeing the results of your work and earning the gratitude of your peers while growing your career and learning the ins-and outs of a cutting edge tech startup.

ABOUT THE JOB

• Own the development of financial models to forecast partnership impact and cost
• Develop a rigorous and detailed understanding of partnership performance and key trends
• Contribute to partnership strategy through development of analyses and frameworks
• Lead critical cross-functional initiatives to identify and quantify strategic growth opportunities and operational improvements, design sustainable solutions, and persuade and align varying audiences
• Identify and triage multiple priorities, issues, and roadblocks facing the company using your experience leveraging data for business impact
• Work closely with Partnerships leadership and cross-functional partners across Finance, Data Science, and Product teams to drive long term growth and profitability for Instacart

ABOUT YOU

• 5 to 7 years of work experience in a relevant field with demonstrated cross-functional and collaborative project or team management experience, and a track record of leveraging data for business impact. This is a great opportunity for those with experience in Consulting, Banking, Private Equity, Corporate Strategy, or similar roles
• Experience building and managing lean teams with outsized company impact
• A history of identifying and developing business cases for strategic growth opportunities and operational improvements and elegantly executing projects from proposal to implementation
• A self-starter with the ability to quickly respond to problems independently and proactively address conflicting stakeholder requirements to achieve creative compromise
• Ability to deep dive into data, identify and quantify opportunities, and design sustainable improvements and solutions. 
• Proficient in advanced Excel; advanced SQL and/or data visualization tools experience required
• Polished communication skills and comfort working with senior leadership

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