Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Senior Contracts Manager

Company: Nuna

Location: USA

Posted Jul 08, 2024

Nuna is seeking a Senior Contracts Manager to manage contracting workflow, review legal terms, and negotiate contracts. The ideal candidate has 6+ years of contracts management experience, strong understanding of contractual issues, and excellent communication skills.

Senior Solutions Architect

Company: Level AI

Location: USA

Posted Jul 08, 2024

Level AI is a hypergrowth startup that leverages AI and machine learning to revolutionize customer service. The company is seeking a professional with experience in CCaas vendors, telephony vendors, and CRM systems to architect and implement standardized onboarding and integrations for customers.

Senior Brand Designer - Motion & 3D

Company: Mercury

Location: USA

Posted Jul 08, 2024

Mercury is a financial technology company seeking a handson designer to help shape their brand and visual language. The ideal candidate will have experience in graphic design, digital brand, and creative disciplines, and be able to create high-quality 2D and 3D content for various platforms.

Senior Cloud Optimization Business Consultant

Company: Rackspace

Location: USA

Posted Jul 08, 2024

We are seeking a Cloud Business Consultant to join our Cloud Optimizer team. The ideal candidate will have 8+ years of experience supporting technology products or services, excellent communication skills, and the ability to work with data and present conclusions clearly. The role involves preparing in-depth analyses, presenting to high-level stakeholders, and providing financial analysis of client cloud spend. Familiarity with AWS and cloud management platforms is a plus, but not required.

Manager, Revenue

Company: 1Password

Location: USA

Posted Jul 08, 2024

1Password is seeking a Manager, Revenue Accounting to oversee the month-end close process, design and implement control-compliant processes, and partner with various teams to establish new processes. The ideal candidate will have 6+ years of accounting experience, a CPA designation, and strong technical accounting skills. The role offers a competitive salary, benefits, and a remote work environment.

Customer Success Manager III

Company: Emburse

Location: USA

Posted Jul 08, 2024

A Customer Success Manager (CSM) is responsible for ensuring the post-sales success of customers, driving customer adoption and retention, and expanding services and products to achieve customer goals. The CSM will deliver an industry-leading customer experience, collaborate with internal teams, and maintain accurate records in Salesforce.

Lead Data Analyst

Company: brightwheel

Location: USA

Posted Jul 08, 2024

Brightwheel is seeking an experienced analytics lead to support various GTM functions, including sales, customer success, and marketing. The ideal candidate will be a strong business thought partner, leveraging technical acumen to answer complex business questions and build scalable reporting. The role requires 5+ years of experience in analytics, business intelligence, or data engineering, with advanced SQL skills and experience in ETL workflows, data visualization tools, and programming languages.

VP Product, Traveler Products

Company: Tripadvisor

Location: USA

Posted Jul 08, 2024

Tripadvisor is seeking a Vice President for its Traveler Products team to lead the vision of helping everyone become better travelers. The ideal candidate is a strategic, user-centric product leader with a proven track record of delivering delightful consumer experiences and results at scale.

Distributed Systems Engineer (L5) - Data Platform

Company: Netflix

Location: USA

Posted Jul 08, 2024

Netflix is seeking Distributed Systems Engineers to help evolve and innovate their infrastructure, with a focus on building a world-class data infrastructure. The company is committed to building a diverse and inclusive team and is open to remote candidates. The role involves designing and building scalable, fault-tolerant distributed systems, and collaborating with cross-functional teams to deliver critical data-driven decisions.

Solutions Architect

Company: Cresta

Location: USA

Posted Jul 08, 2024

Cresta is a company that uses AI to make knowledge workers 100x more effective, 10x faster, and 10x better. They are looking for a Solution Architect to join their team, who has expertise in CX, call center infrastructure, chat platforms, and AWS services. The role involves presales problem solving, postsales technical implementation, and collaboration with sales, product marketing, and engineering teams.

Regional Billing Supervisor

Company: RR Donnelley

Location: USA

Posted Jul 08, 2024

The job description is for a Regional Billing Supervisor at RRD, leading a remote team of Invoicing Specialists and Billing Support Specialists, providing high-level service to internal and external customers, and overseeing daily invoice processing and order-to-cash workflow operations.

Data Platform Architect, Field CTO Office

Company: Snowflake

Location: USA

Posted Jul 08, 2024

The Collaboration Field CTO role at Snowflake seeks a leader to work with technical and business executives on designing and optimizing the Snowflake Cloud Data Platform as a strategic asset. The ideal candidate has 7+ years of Enterprise Architecture experience, expertise in data governance, and presentation skills to both technical and executive audiences.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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