Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Software Engineer (Platform) - Reliability

Company: Found

Location: USA

Posted Jul 08, 2024

Found is looking for a Software Engineer Reliability to join their team, responsible for designing and implementing developer tooling, scaling systems, and ensuring reliability and fault tolerance. The ideal candidate has experience with Ruby, Go, or Python, and knowledge of SLAs, SLOs, and Kubernetes.

Product Manager, Data Platform

Company: IV.AI

Location: USA

Posted Jul 08, 2024

IVAI is a global AI platform that enables iconic businesses and executives to make better-informed decisions. As a Product Manager, you will define strategy, drive requirements, and deliver products for clients. Key responsibilities include product ownership, client communication, and feature prioritization. Requirements include 45+ years of experience in digital data product management, UX design, and user acquisition, with a strong understanding of technology and ability to work in a fast-paced entrepreneurial culture.

Research Manager - Foundation Models

Company: Runway

Location: USA

Posted Jul 08, 2024

We're looking for a Research Manager to lead and grow our Applied ML Research team, creating cutting-edge machine learning tools for AI-based content creation. The ideal candidate has a strong research background in computer vision, excellent communication and collaboration skills, and experience mentoring and supporting the career growth of other researchers.

IT Support Lead (Fixed Term)

Company: SandboxAQ

Location: USA

Posted Jul 08, 2024

SandboxAQ is seeking an experienced IT Support Administrator to join their team. The role involves providing technical support to end-users, troubleshooting hardware and software issues, and leading IT projects. The ideal candidate has 5+ years of IT experience, 3+ years of IT support experience, and advanced knowledge of Apple hardware and software.

Inside Sales Specialist

Company: Cencora

Location: USA

Posted Jul 08, 2024

Cencora is seeking an Inside Sales Specialist to join their team. The role involves driving new business development, managing territories and pipelines, and promoting products to existing customers. The ideal candidate will have 12 years of experience in sales, strong interpersonal skills, and proficiency in Microsoft Word, Excel, and CRM systems.

Managing Strategist

Company: MissionWired

Location: USA

Posted Jul 08, 2024

MissionWired is seeking a Managing Strategist to lead cross-channel digital marketing campaigns for nonprofit organizations and political campaigns. The ideal candidate has 5+ years of experience in digital communications, fundraising, and marketing, with a passion for making a positive impact.

Content Acquisitions Manager (Industry Partnerships)

Company: Coursera

Location: USA

Posted Jul 08, 2024

The Industry Partnerships Team at Coursera is seeking a professional to develop relationships with top brands, generate engagement, and close key licensing deals to expand the platform's portfolio of educational learning content.

Project Manager Engineering & Construction

Company: Brightspeed

Location: USA

Posted Jul 08, 2024

Brightspeed is looking for a Business Operations Support Analyst to join their team. The role involves creating documents, analyzing and owning current and future state processes, and implementing control plans to ensure sustained improvement and compliance. The ideal candidate will have 5+ years of telecommunications experience, a bachelor's degree, and strong interpersonal and communication skills.

Software Engineer - Machine Learning

Company: Whatnot

Location: USA

Posted Jul 08, 2024

Whatnot is a livestream shopping platform and marketplace looking for a Software Engineer Machine Learning to join their team. The ideal candidate will have 5+ years of experience, a strong background in machine learning and data science, and experience with Python and cloud computing platforms. The role involves designing scalable solutions, building ML infrastructure, and communicating insights to a broad audience.

Director - Enterprise Sales

Company: Level AI

Location: USA

Posted Jul 08, 2024

Level AI is a hypergrowth startup that leverages AI and machine learning to revolutionize customer service. They are seeking an Enterprise Sales Director to lead a team of 46 sales account executives, maximize performance against quota, and drive sales strategy and growth objectives.

Senior Problem Manager

Company: Zscaler

Location: USA

Posted Jul 08, 2024

Zscaler is hiring a Site Reliability Engineer to join their remote team. The ideal candidate will have prior SRE experience, a customer-first attitude, and excellent project management skills. The role involves leading projects, collaborating with multiple teams, and promoting a comprehensive observability strategy. The company offers a range of benefits, including comprehensive health plans, time off plans, and education reimbursement.

Customer Success Manager - Enterprise

Company: Omada Health

Location: USA

Posted Jul 08, 2024

Omada Health is seeking a Customer Success Manager to onboard, implement, and manage new Enterprise customers. The ideal candidate will have experience in project management, sales, and account management, and will be responsible for fostering strong client relationships, developing strategic plans, and communicating value to clients.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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