Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Salesforce Developer and Administrator

Company: Rackspace

Location: USA

Posted Jul 05, 2024

As a Salesforce Developer and Administrator, you will engage in the full software development lifecycle, developing, customizing, and managing the Salesforce environment. The role requires a mix of Salesforce development (70%) and business analysis tasks (30%). The ideal candidate has a customer-centric mindset, collaborates daily with internal teams, and has strong understanding of sales and support processes.

Sr. Design Engineer, Creative

Company: hims & hers

Location: USA

Posted Jul 05, 2024

We are seeking a Senior Design Engineer to join our Product Design Team. The ideal candidate will have 6+ years of UI/UX engineering experience, expertise in design engineering and motion, and a proven history of innovative user interface design and development. The role involves developing, optimizing, and maintaining scalable reusable JavaScript code, collaborating with design, marketing, and engineering teams, and creating best-in-class visually appealing end-user experiences.

Medicaid Data Analyst

Company: Abarca

Location: USA

Posted Jul 05, 2024

Abarca is seeking a Data Analyst to join their Government Program Services (GPS) team, which handles pharmacy benefit related programs within Medicare and Medicaid. The successful candidate will ensure the accuracy and procedural integrity of Encounter data management for multiple Medicaid business lines, while adhering to compliance requirements and service level agreements.

Project Manager - Pharma

Company: Zifo

Location: USA

Posted Jul 05, 2024

Zifo is looking for a Project Manager with 8+ years of experience in Agile project management and Scrum Master role. The candidate should have experience in the life sciences, healthcare, or pharma domain, and be able to work as a Project Manager and Scrum Master. The role involves project planning, communication, vendor management, stakeholder management, risk management, and issue resolution.

Intermediate Security Engineer, (Incident Response, Trust & Safety)

Company: GitLab

Location: USA

Posted Jul 05, 2024

The Security Engineer role involves engineering security improvements, detecting and responding to emerging threats, and developing preventative security measures for GitLab. The ideal candidate has Ruby or Python development skills, a passion for security, and experience with incident response processes.

Director, Global Payroll

Company: Iterable

Location: USA

Posted Jul 05, 2024

Iterable is a customer engagement platform that helps organizations drive high growth with individualized communications. They are looking for a Director of Global Payroll to manage payroll administration duties, design scalable processes, and optimize configurations for scalability and employee experience.

Pre-Sales Principal Solutions Architect (Nuance & D365 CE)

Company: TTEC Digital

Location: USA

Posted Jul 05, 2024

The Principal Solutions Architect role at TTEC Digital involves leading the delivery of Microsoft Dynamics 365 and Nuance-based solutions for Contact Center and CCaaS engagements, providing consulting leadership, and driving revenue growth. The ideal candidate will have a strong background in presales, project leadership, and technical expertise in Nuance and Dynamics 365, with a focus on the Contact Center space.

Director, Inventory Development

Company: StackAdapt

Location: USA

Posted Jul 05, 2024

StackAdapt is hiring a Director of Inventory Development to oversee strategic partnerships with Supply Side Platforms, manage senior-level relationships, and attend industry events. The ideal candidate has experience in sales, business development, and account management in an advertising technology company, with a deep understanding of the programmatic ecosystem.

Senior Software Engineer, Full Stack - Document/AI

Company: Ironcladhq

Location: USA

Posted Jul 05, 2024

Ironclad is a contract lifecycle management platform that helps companies manage contracts efficiently and effectively. The company is looking for a Senior Software Engineer to work on AI-powered features for contract drafting, reviewing, and redlining in the document editor. The ideal candidate will have at least 3+ years of software experience, a passion for software engineering, and strong cross-team communication and collaboration skills.

Commercial Strategy Manager

Company: Workiva

Location: USA

Posted Jul 05, 2024

The Commercial Strategy Manager is responsible for engaging with enterprise-level customers, leading deal engagement, and creating a competitive value-based commercial deal structure. The role requires 5+ years of experience in customer-facing deal strategy, pricing strategy, and value-oriented negotiation roles, as well as strong communication and problem-solving skills.

Sustainability Consultant (Workiva Carbon)

Company: Workiva

Location: USA

Posted Jul 05, 2024

As a Sustainability Consultant at Workiva, you'll help clients achieve their sustainability goals by implementing effective GHG emission calculation programs, building emission reduction programs, and providing expert guidance. You'll need a strong understanding of sustainability practices, experience with consulting, and project management skills.

Sr. Data Scientist

Company: Empower

Location: USA

Posted Jul 05, 2024

Empower is a financial technology company that provides fair credit to individuals, with a mission to improve financial security and mobility. They offer cash advances, automatic savings, and a line of credit, and are backed by Sequoia Capital and other investors. The company is looking for a data scientist to develop credit risk models and drive business growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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