Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Senior Software Engineer, Python/Rails

Company: Mynd

Location: USA

Posted Jun 30, 2024

Roofstock, a leading end-to-end investment platform for single-family rental homes, is seeking a Senior Full Stack Engineer with extensive expertise in Ruby on Rails and React. The company, with over 600 employees, recently raised $240 million in Series E funding and has offices in California, Texas, and New York. They have acquired several companies to empower customers with a seamless way to manage their investment properties. The ideal candidate should have 5+ years of technical experience, strong proficiency in database systems, and experience in building and shipping web applications.

Product Manager

Company: my express handyman

Location: USA

Posted Jun 30, 2024

My Express Handyman is seeking a dynamic and experienced Product Manager to join their team and help drive the development and success of their product offerings. The company prioritizes honesty and integrity, and offers a competitive salary and benefits package.

Senior Product Manager, HelioScope

Company: Aurora Solar

Location: USA

Posted Jun 30, 2024

Aurora Solar is a remote-first company dedicated to creating a future of solar for all. Their award-winning software simplifies solar adoption for residential and commercial projects. They are looking for a Senior Product Manager to lead the HelioScope team, focusing on improving and expanding their product for Commercial and Industrial solar design. The role involves setting the vision, strategy, and product roadmap, prioritizing customer value, and delivering valuable user experiences. Aurora offers flexible PTO, parental leave, WFH stipend, coworking stipend, Energize Fridays, Connectivity Stipend, and comprehensive benefits. They are committed to building a diverse and inclusive workforce.

Claims Counsel

Company: Coalition, Inc.

Location: USA

Posted Jun 30, 2024

Coalition's Claims team is seeking an experienced attorney to handle first-party and third-party matters under complex Cyber Tech and Media policies. The role involves managing the impact and outcomes of cyber events, evaluating claims, maintaining accurate documentation, analyzing liability and damage data, and collaborating with insureds and various teams. The position offers competitive compensation, benefits, and opportunities for advancement.

Senior Backend Engineer, Developer Platform

Company: Webflow

Location: USA

Posted Jun 30, 2024

Webflow is seeking a Senior Backend Engineer to join their Developer Platform team. The role involves collaborating with various teams to build product capabilities for third-party developers, leveraging API development expertise, and deep familiarity with authentication/authorization best practices. The ideal candidate should have 5+ years of experience in backend systems, 2+ years of API development, and proficiency in Node.js, Express.js, and MongoDB. The position offers competitive compensation, comprehensive benefits, and a supportive work environment that values customer experience, urgency, open communication, and unique impact. Webflow is committed to equality and diversity, providing reasonable accommodations for individuals with disabilities.

Senior ServiceNow Engineer

Company: HubSpot

Location: USA

Posted Jun 30, 2024

HubSpot is looking for a Senior ServiceNow Engineer to join their Business Technology team. The role involves designing, implementing, and owning innovative solutions to empower business partners and drive operational efficiency.

Deputy Director, Marketing - Trucks & Off-Road

Company: CALSTART

Location: USA

Posted Jun 30, 2024

CALSTART, a mission-driven organization focused on transportation decarbonization and clean air, is seeking a Deputy Director of Marketing for Trucks Off-Road. The role involves strategic marketing planning, market research, brand management, content creation, digital marketing, event management, partnership development, performance analysis, and team leadership. The ideal candidate will have a Bachelor's degree in Marketing, Business Administration, Communications, or a related field, with a Master's degree preferred. Minimum of 7-10 years of marketing experience, preferably in the transportation or automotive industry, is required. The role offers a salary range of $105630 - $120260, along with comprehensive benefits and a commitment to employee growth and well-being.

Software Engineer, Sustaining

Company: Dropbox

Location: USA

Posted Jun 30, 2024

The CX Technology team is seeking a customer-centric Software Engineer to join their ranks. The role involves resolving complex technical issues, developing patches and updates, monitoring system performance, maintaining security, ensuring compatibility, adhering to regulations, managing documentation, planning end-of-life transitions, collaborating with cross-functional teams, driving continuous improvement, providing customer support, and handling emergency responses. The ideal candidate should have a BS degree in Computer Science or a related field, 3+ years of software engineering experience, strong debugging and troubleshooting skills, project management abilities, technical documentation proficiency, and a passion for enhancing customer experiences through technology.

Senior Software Engineer, React/Rails

Company: Mynd

Location: USA

Posted Jun 30, 2024

Roofstock, a leading end-to-end investment platform for single-family rental homes, is seeking a Senior Full Stack Engineer with expertise in Ruby on Rails and React. The company, with over 600 employees, recently raised $240 million in Series E funding and has offices in California, Texas, and New York. Roofstock's growth includes recent acquisitions of Great Jones, Stessa, Rent Prep, and Mynd. The ideal candidate will lead and mentor a team, design and develop high-quality web applications, and provide technical leadership. The position is remote but prefers candidates in the Eastern or Pacific Time Zone. The annual base salary ranges from $156,500 to $243,225.

Senior Software Engineer, React/Rails

Company: Mynd

Location: USA

Posted Jun 30, 2024

Roofstock, a leading end-to-end investment platform for single-family rental homes, is seeking a Senior Full Stack Engineer with extensive expertise in Ruby on Rails and React. The company, with over 600 employees, recently raised $240 million in Series E funding and has offices in California, Texas, and New York. They have acquired several companies to empower customers with a seamless way to manage their investment properties. The ideal candidate will lead and mentor a team, design and develop high-quality web applications, and provide technical leadership.

SEO Analyst

Company: Greenlight

Location: USA

Posted Jun 30, 2024

Greenlight, a leading family fintech company, is seeking a motivated SEO Analyst to join their Marketing team. The ideal candidate will have a strong background in search engine optimization and a passion for improving search engine rankings. The role involves analyzing site performance, identifying strategic keyword opportunities, and implementing optimization tactics to drive organic traffic and engagement. The SEO Analyst will perform comprehensive keyword research, optimize website content, conduct technical SEO audits, and collaborate with cross-functional teams. The company offers competitive benefits and a positive work environment.

Principal Statistical Programmer consultant(CNS-Neuroscience)

Company: ClinChoice

Location: USA

Posted Jun 30, 2024

ClinChoice, a global full-service CRO, is seeking a Principal Statistical Programmer Consultant. This role involves leading and supporting programming efforts for clinical studies, ensuring high-quality deliverables, and working independently with a high-trust environment with client counterparts. The ideal candidate should have a Bachelor's or Master's degree in computer science, statistics, or related disciplines with 5-7 years of clinical programming experience. Strong CNS (Neuroscience) TA, experience in ISS & ISE, and excellent programming skills are required. The application process includes a phone interview, and ClinChoice is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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