Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

People Operations Generalist

Company: Roadie

Location: USA

Posted Jun 30, 2024

Roadie, a UPS Company, is seeking a People Operations Generalist to manage the employee lifecycle, from onboarding to offboarding. The role involves developing HR processes, ensuring compliance, analyzing HR metrics, and fostering a positive work environment. The ideal candidate should have 3+ years of HR experience, be detail-oriented, and have strong communication skills. Roadie offers competitive benefits including health insurance, 401k, tuition assistance, flexible work schedule, and more.

Staff Product Manager - Desktop Experience

Company: Dropbox

Location: USA

Posted Jun 30, 2024

The Desktop Experience area at Dropbox is a critical investment for the company's long-term growth, serving millions of users. The Staff Product Manager role involves leading product direction, engaging with partners, and delivering high value to the largest and most engaged user base. The role requires extensive experience in delivering successful software products, a deep understanding of user funnels, and strong communication skills.

Fan Happiness Associate I

Company: Gametime United

Location: USA

Posted Jun 30, 2024

Gametime is a company that aims to unite the world through shared live experiences. They are reimagining the event ticket industry, making it easy for people to discover and access events across the US and Canada. The Fan Happiness Associate role involves providing excellent customer support, ensuring a simple and fast purchase experience, and maintaining high CSAT and NPS scores. The ideal candidate has a Bachelor's degree, minimum 2 years of contact center experience, and strong communication skills. Gametime offers flexible PTO, equity, benefits, and a commitment to diversity and inclusion.

Engineering Manager - Migrations and Registrations

Company: Plaid

Location: USA

Posted Jun 30, 2024

Plaid, a company dedicated to improving financial interactions, is seeking an experienced engineering manager to build a scalable platform for data providers to meet Open Finance requirements. The role involves hands-on technical work, people management, and strategic planning. Plaid, headquartered in San Francisco with offices worldwide, offers a competitive salary and comprehensive benefits. The company values diversity and equal opportunity, encouraging applicants from various backgrounds.

Senior Revenue Accountant

Company: Newsela

Location: USA

Posted Jun 30, 2024

The job posting is for a Senior Revenue Accountant position at Newsela, a company that aims to transform the K-12 education industry. The role involves delivering accurate and timely reporting, improving processes, and working closely with various teams. The company offers a range of benefits, including flexible work arrangements, professional development opportunities, and a competitive compensation package.

Connect Strategic Negotiator

Company: Netflix

Location: USA

Posted Jun 30, 2024

Netflix is seeking a seasoned professional with extensive experience in complex negotiations and relationship management with Internet Service Providers (ISPs). The role involves maintaining and deepening relationships with ISPs in the US and Canada, representing Netflix's business interests in negotiations, and providing regular updates on Netflix traffic. The ideal candidate should have a deep understanding of the Internet ecosystem, high-level project management skills, and exceptional familiarity with Internet technology concepts. Netflix offers a competitive compensation structure, comprehensive benefits, and a unique company culture.

Software Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Jun 30, 2024

American Specialty Health Incorporated is recruiting a Software Engineer II with expertise in Microsoft technologies. The role involves designing, developing, and maintaining software applications, with responsibilities including unit testing, providing time estimates, and recommending improvements. The ideal candidate should have a Bachelor's degree in an IT-related field, at least 4 years of progressive programming experience, and proficiency in ASP.Net, VB.Net, C#, SQL, and relational database design. Key competencies include excellent communication skills, ability to work independently, and problem-solving abilities. The position is remote, requiring a stable internet connection and company-provided technology.

Solutions Engineer

Company: 1Password

Location: USA

Posted Jun 30, 2024

1Password is seeking a Solutions Engineer with 3+ years of B2B customer-facing experience and technical expertise. The role involves improving sales productivity, assisting teams in achieving sales targets, and collaborating with various departments. The ideal candidate should have superior presentation skills, a keen eye for detail, and the ability to work independently and in a team. The position is remote within Canada and the US, with a salary range of $89,000 CAD to $131,000 USD. Benefits include health and wellbeing programs, growth opportunities, flexibility, and a commitment to diversity and inclusion.

Channel Account Manager

Company: Pax8

Location: USA

Posted Jun 30, 2024

The Channel Account Manager (CAM) supports partners in selling Cloud Services to their end customers. They help assess partner and customer needs, provide demo presentations, qualify prospects, close sales, and place orders.

Senior Business Development

Company: Coalition, Inc.

Location: USA

Posted Jun 30, 2024

The Business Development role at Coalition involves creating and maintaining relationships with brokerage partners and customers. The position requires 5+ years of commercial insurance sales experience, strong interpersonal skills, and the ability to manage multiple tasks. The role involves developing new agency relationships, identifying target agencies, meeting sales quotas, and managing post-sales activities. Coalition offers competitive compensation, comprehensive benefits, and opportunities for advancement.

Director of Business Operations

Company: MissionWired

Location: USA

Posted Jun 30, 2024

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, known for its innovative fundraising strategies and commitment to social change. The company is seeking a Director of Business Operations to support its growth, with a focus on optimizing processes and financial metrics. The ideal candidate will have experience in rapidly scaling companies, strong project management skills, and a collaborative approach informed by DEIB principles.

Sales Development Representative

Company: Cision

Location: USA

Posted Jun 30, 2024

Brandwatch, a Cision product, empowers over 5000 global companies to understand and engage with customers through social media. The company offers AI-enriched digital consumer intelligence and social media management tools. The role involves researching new markets in LATAM, building a pipeline of potential leads, and nurturing relationships with prospective clients. The ideal candidate should be fluent in English and Spanish, have understanding of the LATAM market, and possess positivity, determination, and sales skills. The company offers a competitive salary, generous parental leave, and a casual remote work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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