Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Commercial Account Executive

Company: JumpCloud

Location: USA

Posted Jun 26, 2024

JumpCloud, a remote-first company, is seeking an experienced regional sales professional to sell its Cloud Directory Platform to corporate clients. The role involves understanding and presenting the platform's capabilities, building a sales pipeline, and closing deals. The ideal candidate should have a strong sales background, excellent communication skills, and experience with Salesforce.com. JumpCloud offers a competitive compensation package and a supportive work environment that values diversity and human connection.

Principal Machine Learning Engineer

Company: Twilio

Location: USA

Posted Jun 26, 2024

Twilio is seeking a Principal Machine Learning Engineer to join its Emerging Technology & Innovation organization. The role involves leading ML/AI research projects, building prototypes, and exploring emerging technologies. The ideal candidate should have 10+ years of hands-on engineering experience, 3+ years of research experience, and a proven track record of delivering results. The role is remote and based in the U.S., with occasional travel required. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, and a retirement savings program.

Product Designer - Design Systems

Company: Rocket Money

Location: USA

Posted Jun 26, 2024

Rocket Money is seeking a Design System Designer with 3+ years of experience to improve their Design System. The role involves collaborating with various teams to create and maintain components, ensuring consistency and usability across products. The ideal candidate should be proficient in Figma, knowledgeable about accessibility, and have a problem-solving mindset. Rocket Money offers competitive benefits including health, dental, vision plans, matching 401k, unlimited PTO, and more. The salary range is $90,000 - $130,000/year.

Associate, Software Engineering Manager

Company: Accurate

Location: USA

Posted Jun 26, 2024

Accurate Background is seeking an Associate Software Engineering Manager to lead a software development team. The role involves collaborating with various teams to develop customer-centric solutions and build a world-class service-oriented architecture. The ideal candidate should have a BA/BS in Computer Science, 0-1 year of people management experience, and 5+ years of full-stack development experience with specific technologies. The company offers a fast-paced environment, commitment to diversity, and four guiding principles: Take Ownership, Be Open, Stay Curious, Work as One.

RVP, Major

Company: Digicert

Location: USA

Posted Jun 26, 2024

DigiCert is a leading global security authority, trusted by major brands, companies, cloud providers, and even medical devices. The role involves leading a team of Account Executives, prospecting for new business, building relationships, articulating value, driving sales execution, closing opportunities, coordinating accounts, and demonstrating DigiCert proficiency. The ideal candidate has 10+ years of sales experience, 5+ years of sales leadership, and a track record of closing consultative/service-led sales. Benefits include generous time off policies, top-shelf benefits, and education, wellness, and lifestyle support. DigiCert is an Equal Opportunity employer committed to diversity.

Program Manager, Twitch Rivals

Company: Twitch

Location: USA

Posted Jun 26, 2024

Twitch Rivals is seeking an experienced Program Manager Broadcast Operations to manage the daily planning, organization, and execution of all online Twitch Rivals streams. The role involves project managing 60+ competitive gaming entertainment streams per year, managing broadcast and tournament production vendors, collaborating with various teams, and monitoring broadcasts. The ideal candidate should have a BA/BS degree or equivalent industry experience, 5+ years of experience in esports or broadcast production, creative production, project management, or program management, and comfort working cross-functionally with external partners. Bonus points for detail-orientedness, familiarity with Twitch streaming, video games, and internet culture, and direct experience building competitive gaming events across multiple genres.

Program Manager, AI 360

Company: Mozilla

Location: USA

Posted Jun 26, 2024

The Mozilla Foundation is seeking a Program Manager AI 360 to lead the crosscutting program that connects all AI activities across Mozilla entities. The role involves program management, project management, and community building. The ideal candidate should have 8-10 years of experience in program or product management within a technical environment, experience as an entrepreneur or in a startup, and strong interpersonal, written, and verbal communication skills. The starting salary ranges are provided for Canada, US, and New York. Mozilla Foundation is an equal opportunity employer that values diversity and encourages applications from all equity-seeking communities.

Senior Product Marketing Manager - Bill Pay & Invoicing

Company: Mercury

Location: USA

Posted Jun 26, 2024

Mercury is seeking a Senior Product Marketing Manager to develop and execute a comprehensive product marketing strategy for their Bill Pay and Invoicing products. The ideal candidate will have 6+ years of relevant experience, with at least 4 years in product marketing at a tech company, and 2+ years in SaaS and/or fintech. They should possess expertise in personas, positioning, messaging, pricing, and GTM strategy, as well as understanding of various marketing channels and content types. Strong communication skills, strategic thinking, customer-centric approach, and experience in customer research are essential. The role involves collaborating with product, engineering, design, sales, and marketing teams to increase product adoption and customer growth. Mercury offers a competitive total rewards package, including base salary, equity, and benefits.

Sr. Machine Learning Engineer

Company: Meaningful Gigs

Location: USA

Posted Jun 26, 2024

Meaningful Gigs is a company that aims to advance human creativity by eliminating mundane tasks. They are looking for a Machine Learning Engineer to evolve their AI features and create an efficient training and evaluation pipeline. The role is exciting as it allows the engineer to push the boundaries of what AI can do and set the foundation for the company's Machine Learning practice.

Sr Technical Writer

Company: Altera Digital Health

Location: USA

Posted Jun 26, 2024

Altera, a member of N. Harris Computer Corporation, offers health IT solutions globally. They seek a Senior Technical Writer with 6-10 years of experience in software development, preferably in healthcare. The role involves creating user-friendly documentation, managing projects, and mentoring less experienced writers. The candidate must understand US healthcare regulations and have experience with enterprise-level content management systems. The position is remote in the US with occasional travel.

Developer Success Engineer

Company: WorkOS

Location: USA

Posted Jun 26, 2024

WorkOS, a developer platform, is seeking a Developer Success Engineer to provide technical support, troubleshoot issues, and engage with customers for feedback. The role requires 2+ years of technical support experience, coding skills, excellent communication, and a passion for problem-solving. WorkOS offers competitive benefits including healthcare, equity grants, remote work, and more.

Senior Manager, Billing & Coding

Company: Privia Health

Location: USA

Posted Jun 26, 2024

Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. The company's Senior Manager Privia+ oversees the BILLER+ and CODER+ offerings, managing day-to-day operations for a growing customer base. The ideal candidate should have operational and project management skills, experience managing a global workforce, and deep subject matter knowledge of physician revenue cycle, physician professional coding, and physician practice workflows. The role involves managing a global workforce of employed staff and vendor contracted billing and coding teams, leading a team of billing and coding professionals, developing SOPs, and ensuring compliance at every step in the process. The salary range for this role is $83,000 to $90,000 in base pay, with additional bonuses and restricted stock units based on performance.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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