Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Strategic Customer Success Manager

Company: EDB

Location: USA

Posted Jun 27, 2024

EDB, a leading contributor to the PostgreSQL community, is seeking an experienced Strategic Customer Success Manager. The role involves delivering a world-class customer experience, creating and implementing individual Customer Success Plans, managing account health, and nurturing customer relationships. The ideal candidate should have 8+ years of account management experience, strong communication skills, and a proactive problem-solving mindset. EDB offers a range of benefits and resources to promote well-being and work-life balance.

Account Executive, Strategic

Company: Conga

Location: USA

Posted Jun 27, 2024

Conga is seeking a Strategic Account Executive with at least 5 years of experience in deal-making for B2B SaaS solutions. The role involves guiding prospective customers through the evaluation of Conga's solutions, providing a world-class customer experience, and offering consistent feedback for team performance. The position offers significant career advancement potential and a competitive compensation package. Conga's solutions are highly appealing to salesforce.com customers due to their native application status and the introduction of Conga Intelligent Cloud, a platform-agnostic solution.

Project Manager - Data Science

Company: Swishanalytics

Location: USA

Posted Jun 27, 2024

Swish Analytics, a sports analytics startup, is seeking a Technical Project Manager for a remote position. The role involves collaborating with cross-functional teams to define, prioritize, and execute data science and data engineering initiatives. The ideal candidate should have a degree in a relevant field, 5+ years of project management experience, and proficiency in data science tools and methodologies. The company offers a competitive salary and an equal opportunity employment environment.

NE Region Counsel

Company: Oscar

Location: USA

Posted Jun 26, 2024

Oscar, a health insurance company built on technology, is hiring a Director, Northeast Region Senior Counsel. The role involves counseling business teams on legal obligations, advising on provider relationships, and contributing to Oscar's success in the NE region. The candidate must have a J.D., law license, and 10+ years of relevant experience. The role offers competitive pay, employee benefits, and opportunities for professional growth.

Business Development Account Manager - B2C

Company: Hudson Global Scholars

Location: USA

Posted Jun 27, 2024

Hudson Global Scholars is seeking a Business Development Account Manager to manage existing and new direct-to-consumer client families. The role involves lead management, building and maintaining relationships, updating CRM records, forecasting, achieving sales targets, and processing orders. The ideal candidate should have an Associate's degree, 2+ years of sales experience, preferably in education technology, and a proven track record of meeting or exceeding quotas. Expertise in Microsoft Office Suite, CRM, and the Sandler Sales System is required. The role involves generating, managing, qualifying, and converting leads, making calls, presenting products, providing quotes, and maintaining CRM records. Hudson Global Scholars is an equal opportunity employer committed to full inclusion.

Senior Salesforce Administrator

Company: CALSTART

Location: USA

Posted Jun 27, 2024

CALSTART is seeking a Senior Salesforce Administrator to manage, optimize, and enhance their Salesforce environment. The role involves leading technical planning, implementation, and maintenance of Salesforce projects, developing custom solutions, and serving as a liaison between technical teams and business units. The ideal candidate will have 7+ years of Salesforce administrator experience, experience developing custom solutions within Salesforce, and at least one current Salesforce Certification. The role is remote with light travel, and offers a competitive salary range of $110,912 - $126,273. CALSTART values transparency, diversity, and employee well-being, offering comprehensive benefits and a supportive work environment.

Technical Leader of Natural Language Processing

Company: Kitware

Location: USA

Posted Jun 27, 2024

Kitware's computer vision team is a leader in creating advanced algorithms and software for automated image and video analysis. They aim to advance the fields of computer vision and deep learning through research and collaborative projects. The team seeks to provide robust and affordable solutions for extracting, interpreting, and utilizing information across images, video metadata, and text. Kitware's employees have opportunities to interact directly with customers, participate in live field tests, and contribute to national security projects. The company values open source software platforms and fosters a collaborative work environment.

VP of Brand & Communications

Company: Invisible Technologies

Location: USA

Posted Jun 27, 2024

Invisible, a tech-enabled operations innovation company, is seeking a Vice President of Brand & Communications. This role involves strategic brand leadership, targeted communications, demand generation, content & social media management, public relations, creative leadership, and team management. The ideal candidate should have 10-15 years of marketing experience, an MBA from a top-tier business school, and experience in B2B companies, consulting firms, or fast-paced scale-up environments. The compensation includes a base salary of $170,000, with a base + bonus target of $250,000, and eligibility for Invisible's equity plan. The company offers remote work, transparent partner pay model, and a commitment to 100% partner ownership.

Strategic Partnerships Manager

Company: Shippo

Location: USA

Posted Jun 27, 2024

Shippo, a leading shipping layer for e-commerce, is seeking a Strategic Partnerships Manager. The role involves managing strategic accounts, driving cross-functional projects, and contributing to new initiatives for strong commercial outcomes. The ideal candidate should have 4+ years of experience in strategic partnerships, e-commerce platforms, or fulfillment. They should be detail-oriented, have strong relationship-building skills, and be technically oriented. Shippo offers a comprehensive package including healthcare coverage, flexible work hours, and professional growth opportunities.

Technical Implementation Specialist

Company: Tapcart

Location: USA

Posted Jun 27, 2024

Tapcart is a leading mobile commerce platform that powers mobile apps for over 50 million consumers worldwide, processing over $6 billion in mobile commerce revenue. The company is trusted by numerous brands to build mobile apps in hours, not months. As a Technical Implementation Specialist, you will manage end-to-end implementation for large accounts with high customization needs, collaborate with product teams, and ensure seamless integration and customization of the platform. The role requires a minimum of 3 years of experience in software implementation, proficiency in front-end web development, and strong communication skills. Tapcart offers competitive benefits and is a growing startup based in Santa Monica, CA.

Senior Analytics Lead

Company: Fetch Rewards

Location: USA

Posted Jun 26, 2024

Fetch is a top-ranked shopping app that offers a fun and rewarding way to save money. The company is looking for a Senior Analytics Lead to join their AIM team, responsible for driving analytic support and insights across a designated sub-vertical. The role involves leading analytic engagements, managing team capacity, and providing strategic platform intelligence. Fetch offers competitive compensation, equity, comprehensive benefits, and a supportive work environment.

Digital Practice Lead

Company: SketchDeck

Location: USA

Posted Jun 27, 2024

SketchDeck, a remote-first company, is seeking a Digital Services Leader to elevate their $1.5M/year digital service to $5M/year within three years. The role involves overseeing and expanding the digital practice team, focusing on digital marketing campaigns, website design and development, and email design and development. The ideal candidate should have 10+ years of digital agency experience, with 5+ years in leadership, and a proven record of scaling a digital service line to $5m+. They should possess expertise in strategic digital marketing, social media, and advertising, along with technical knowledge of delivering modern websites and emails. The role also requires strong business development and client communication skills, along with an understanding of user-experience digital design and front-end development. SketchDeck offers a competitive salary, health insurance, 401(k) with company match, fully remote work, and more.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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