Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Senior Customer Success Manager

Company: Cobalt

Location: USA

Posted Jun 27, 2024

Cobalt, a pioneer in Pentest as a Service (PtaaS), is seeking a Customer Success Manager to build successful security testing programs for customers. The ideal candidate should have 2-4 years of relevant experience, preferably in SaaS and cybersecurity, and demonstrate experience engaging with C-level executives. The role involves managing customer relationships, ensuring high satisfaction, and driving value from Cobalt's products and services. Cobalt offers a competitive compensation package, flexible work environment, and opportunities for growth in a rapidly expanding industry.

Senior Frontend Engineer - Grafana K6

Company: Grafana Labs

Location: USA

Posted Jun 27, 2024

Grafana Cloud offers a composable observability platform integrating metrics, logs, and traces with Grafana. The company, Grafana k6, builds next-generation performance testing tools and is fully remote, embracing diversity. The role involves developing and maintaining an Electron.js app, collaborating with design/product teams, influencing the roadmap, and driving projects from ideation to operations. The ideal candidate is a motivated self-starter with a customer focus, pragmatism, and strong collaboration skills. Requirements include experience with project delivery, single-page apps, TypeScript, Electron.js, and React.js. Benefits include competitive compensation and equity (if applicable).

Sales Manager - Hospitality Vertical

Company: Ottimate

Location: USA

Posted Jun 27, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are seeking a dynamic and results-driven Sales Manager to lead a team of Account Executives focused on selling their SaaS solutions to the hospitality vertical.

Senior Patent Counsel

Company: Figma

Location: USA

Posted Jun 27, 2024

Figma is seeking a Strategic Patent Counsel to develop and manage its patent strategy, oversee the patent portfolio, and collaborate with clients. The role involves invention identification, patent application preparation, and working with outside counsel. The ideal candidate has 8+ years of patent prosecution and in-house counseling experience, a proven track record in translating complex ideas, and strong technical and communication skills. Figma values continuous learning and growth, encouraging applicants who are excited to develop their skills.

PMO Manager

Company: RapidAI

Location: USA

Posted Jun 27, 2024

RapidAI, a global leader in AI for vascular and neurovascular conditions, seeks a strategic leader for services program management. The ideal candidate will drive best practices, develop workflow frameworks, and manage projects for improved efficiency and consistency. They will partner with the Customer Operations leader, provide updates to executive leadership, and collaborate with cross-functional teams. The role requires 8+ years of project management experience, PMP certification, strong communication skills, and a growth mindset. RapidAI offers comprehensive benefits, including medical, dental, vision, life insurance, disability, flexible spending accounts, a 401k plan, and equity. The salary range is $145,000 to $155,000, depending on factors like experience, location, and market data.

Senior Product Manager

Company: Coforma

Location: USA

Posted Jun 27, 2024

Coforma is seeking an experienced Senior Product Manager to lead a team in developing digital solutions for federal clients. The ideal candidate should have 7+ years of experience in digital product management, preferably in the public sector, professional services, or a highly regulated industry. The role requires a deep understanding of the consulting mindset, user-centered prioritization, and the ability to build trust with various stakeholders. The Product Manager will be a leader and individual contributor, responsible for analyzing, defining, documenting, prioritizing, testing, and iterating on functional requirements. They will collaborate with partners in research, design, engineering, project management, and account management to deliver iterative value to both users and the business. The role is challenging yet rewarding, with success measured by the product's impact on the public good. Coforma offers a competitive salary range of $147290 to $165830 per year, based on the candidate's competency level. The job posting will close on June 28, 2024, with a desired start date in late July/early August 2024. This is a US-based remote position open to applicants in specific states, with some travel required. Coforma values passion, well-informed opinions, and diversity, and does not require a degree or specific work experience for this role.

Strategic Account Manager, Federal Government

Company: Coursera

Location: USA

Posted Jun 27, 2024

Coursera is seeking an experienced Enterprise Account Executive to drive revenue growth and expand market presence. The role involves prospecting, developing, and closing new government sales opportunities, meeting and exceeding sales quotas, and consulting with prospective customers. The ideal candidate should have 8+ years of experience selling Enterprise SaaS solutions to government agencies, a track record of over-achieving sales targets, and strong communication and problem-solving skills. Coursera offers competitive compensation, with a targeted base salary range of $136,000-$170,000.

Content Marketing Manager

Company: Machinify

Location: USA

Posted Jun 27, 2024

Machinify, a revolutionary healthcare software company, is seeking an experienced Content Marketing Manager. The role involves developing content and editorial strategy, producing engaging content, and building a customer story library. The ideal candidate should have strong storytelling skills, a background in content generation, and an analytical mindset. The position offers a flexible work environment, competitive benefits, and the opportunity to work in a dynamic healthcare sector.

Sr. Director, Product & Program Management

Company: Galileo Learning

Location: USA

Posted Jun 27, 2024

Galileo is a summer day camp that empowers young innovators to change the world. The job description is for a product owner who will lead a small team and be responsible for designing and disseminating resources for the camp program.

Manager, Image Quality Team

Company: RapidAI

Location: USA

Posted Jun 27, 2024

RapidAI is a global leader in using AI to combat life-threatening vascular and neurovascular conditions. They are seeking a Manager for their Image Quality Team to lead and guide the team in implementing and improving imaging protocols and workflows for customers.

Sr. Implementations Manager

Company: Memora Health

Location: USA

Posted Jun 27, 2024

Memora Health is seeking an Implementations Manager to guide clients through the implementation of their solution. The role involves managing customer implementations, developing strong relationships, reporting on status, and contributing to process improvements. The ideal candidate will have 3+ years of implementation experience, strong analytical skills, and excellent communication abilities. The company offers a rapidly scaling platform, a collaborative environment, and competitive compensation with benefits.

VP of Growth & Marketing Operations

Company: Invisible Technologies

Location: USA

Posted Jun 27, 2024

Invisible, a tech-enabled operations innovation company, is seeking a Vice President of Growth & Marketing Operations. This role involves strategic growth leadership, marketing operations management, lead management & conversion, partnerships & events, sales enablement, performance tracking, and team management. The ideal candidate should have 10-15 years of marketing experience, an MBA from a top-tier business school, and experience in B2B companies, consulting firms, or fast-paced scale-up environments. The compensation includes a base salary of $170,000, with a base + bonus target of $250,000, and eligibility for Invisible's equity plan. The role offers remote work flexibility and a commitment to partner ownership.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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