Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Sr. Principal Data Engineer

Company: iHerb

Location: USA

Posted Jun 24, 2024

The Sr. Principal Global Data Engineering role is a leadership position requiring deep technical expertise and exceptional leadership skills. The role involves overseeing the design, development, and maintenance of infrastructure supporting analytics needs across the company. Key responsibilities include providing strategic direction to engineering teams, fostering a culture of innovation, collaborating with cross-functional teams, and managing data acquisition and integration strategies. The role also involves team management, stakeholder engagement, and ensuring data quality and compliance standards. The ideal candidate should have a strong understanding of emerging technologies, data management principles, and Agile methodologies. Extensive experience with Databricks, AWS, and Google Cloud is required, along with a proven track record in designing self-service data platforms and optimizing resource allocation.

Sales Development Representative (SDR)

Company: UpGuard

Location: USA

Posted Jun 24, 2024

UpGuard is a company dedicated to safeguarding global data, automating cyber risk management processes for its clients. The Sales team is crucial, demonstrating product value and employing a customer-centric approach. They're hiring an SDR with B2B tech sales experience, proficiency in English, and outbound sales skills. The role involves generating leads, qualifying opportunities, understanding prospect needs, and collaborating with various teams. The company offers a rapidly growing user base, interesting cybersecurity problems, learning from industry experts, daily impact visibility, and competitive compensation with benefits.

Content Producer

Company: The Athletic Media Company

Location: USA

Posted Jun 24, 2024

The Athletic, a digital sports media company founded in 2016, is expanding its coverage of sports leadership and personal development. They are seeking an experienced journalist with a passion for these topics to produce content across multiple platforms. The role is remote, based in the US or Canada, with a salary range of $60,000 - $70,000 USD. The Athletic offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Market Researcher / Partnerships Manager

Company: Brainscape

Location: USA

Posted Jun 24, 2024

Brainscape is seeking a Market Researcher / Partnerships Manager to help uncover high-value opportunities and partnerships. The ideal candidate is an enthusiastic problem solver with strong instincts about how people study for various subjects.

Proposal Manager

Company: Coforma

Location: USA

Posted Jun 24, 2024

Coforma is seeking an experienced Proposal Manager to lead the development of proposals across various sectors. The role involves creating compliant, compelling, and winning proposals, collaborating with internal teams, and coordinating with corporate partners and vendors. The ideal candidate should have a history of successful proposal submissions, strong writing skills, and a passion for improving government services. The salary range is $117420 to $143170, based on the candidate's competency level. This is a US-based remote position, open to applicants in specific states, with potential for travel.

Promotional License Holder (PLH) Specialist

Company: Forest Stewardship Council US

Location: USA

Posted Jun 24, 2024

The Forest Stewardship Council-US is seeking a remote Promotional License Holder (PLH) Specialist to work closely with the Senior Marketing & Engagement Manager. The position involves managing and promoting the use of FSC trademarks by promotional license holders, ensuring compliance with FSC guidelines and enhancing brand recognition through sustainable practices.

Senior Researcher - Deep Learning

Company: AssemblyAI

Location: USA

Posted Jun 24, 2024

AssemblyAI is seeking a Senior Researcher with a strong background in deep learning research and development. The role involves conducting applied research in Speech and NLP, providing scientific leadership on ambitious projects, engaging with research communities, and collaborating with engineering teams to deploy models in production. The ideal candidate will have a Master's degree in Computer Science, 2+ years of professional experience in deep learning, excellent knowledge of deep learning architectures, and strong communication skills. Experience with JAX/Pallas/TPUs, training large models on distributed systems, and a track record of publications in top-tier conferences are considered a plus. AssemblyAI is committed to pay equity and offers a competitive salary range of $185K - $280K.

Group Executive Producer

Company: The Athletic Media Company

Location: USA

Posted Jun 24, 2024

The Athletic, a digital sports media company founded in 2016, is expanding its coverage of sports leadership and personal development. They are seeking an experienced producer with a strong journalism background to lead this initiative. The role involves overseeing the launch of new content formats, managing a team of producers and contributors, and collaborating with commercial teams for revenue opportunities. The ideal candidate should have 8+ years of production experience, a track record in launching successful audio and video franchises, and a passion for sports leadership and personal development.

Manager - Sales Development

Company: Teleport

Location: USA

Posted Jun 24, 2024

Teleport, a leading company in Identity-Native Infrastructure Access Management, is revolutionizing secure access solutions by replacing outdated methods with identity-based security. They've gained recognition from top companies like Elastic, Snowflake, and NASDAQ, and recently raised $110M at a $1.1B valuation. Teleport is committed to fostering a positive work culture, evidenced by awards such as 'Inc. 5000 America's Fastest Growing Private Company' and '2022 Certified Great Place to Work'. The Sales Development Mission involves building a consistent pipeline, providing value to potential customers, and enabling future leaders. The ideal candidate should have 3+ years of SDR experience, mastery of SDR tech stack, strong coaching skills, and the ability to work independently in a fast-paced startup environment.

Audio and Video Producer

Company: The Athletic Media Company

Location: USA

Posted Jun 24, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are looking for a passionate audio producer and video editor to support their sports leadership and personal development coverage.

Staff Product Manager - Voice Connectivity

Company: Twilio

Location: USA

Posted Jun 24, 2024

Twilio is seeking a dynamic and driven Staff Product Manager for its Voice Connectivity team, specializing in Branded Calling. The role involves driving the evolution of transformative technology, collaborating with cross-functional teams, and developing product strategies. Required qualifications include a minimum of 8 years of product management experience in SaaS, IaaS, or PaaS, a proven track record of successful product launches, strong analytical skills, excellent communication abilities, and technical understanding. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or surrounding areas. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, and a retirement savings program.

Head of US Soccer

Company: The Athletic Media Company

Location: USA

Posted Jun 24, 2024

The Athletic, a digital sports media company, is seeking an experienced soccer journalism leader to manage the U.S. soccer team. The role involves commissioning stories, managing a team, and ensuring high-quality content. The successful candidate will work closely with the London office to establish round-the-clock soccer coverage. The position requires 8+ years of sports journalism experience, expert soccer knowledge, and strong leadership skills. The annual base salary range is $100,000 - $120,000 USD.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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