Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Associate Newsroom SEO Editor

Company: The Athletic Media Company

Location: USA

Posted Jun 24, 2024

The Athletic, a digital sports media company founded in 2016, is seeking an Associate Newsroom SEO Editor. This role involves optimizing news content for search engines, monitoring audience trends, and providing SEO advice to journalists. The ideal candidate should have SEO experience, strong organizational skills, and a passion for sports journalism. The position requires flexibility for rotating shifts and working during major sporting events. The annual base salary range is $60000.00 - $65000.00 USD.

Software Engineering Manager

Company: MyFitnessPal

Location: USA

Posted Jun 24, 2024

MyFitnessPal is seeking a Software Engineering Manager to lead a cross-functional team of Android, Backend, iOS, and Web engineers. The role involves managing the team's delivery, running agile sprint ceremonies, and coaching engineers for personal and professional growth. The ideal candidate should have experience leading engineering teams using Agile principles and Scrum methodologies, and a strong background in software engineering and best practices. The company offers a competitive salary and comprehensive benefits, including healthcare, parental planning, mental health benefits, and more.

Director - Technical Account Management (SLED)

Company: Tanium

Location: USA

Posted Jun 24, 2024

The Director of Technical Account Management (DTAM) at Tanium is a crucial role responsible for managing customer accounts, improving customer experience, and driving sales results. The DTAM must have extensive industry experience, solid technical skills, and the ability to lead strategic pre-sales opportunities. They should be proficient in multiple technical domains, have strong problem-solving skills, and excellent communication abilities. Tanium, the industry's only provider of converged endpoint management, values collaboration, respect, and diversity, offering a competitive salary, equity awards, and a generous benefits package.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Jun 24, 2024

StackAdapt is a self-serve advertising platform offering multi-channel solutions including native display, video, connected TV, audio, in-game, and digital out-of-home ads. The company empowers digitally-focused businesses to deliver exceptional campaign performance. The role involves managing client relationships, designing campaign strategies, ensuring campaign success, and optimizing campaigns. StackAdapt is a Remote First company, prioritizing candidates in Colorado or Utah within the Pacific or Mountain timezone. The company offers a competitive salary, comprehensive benefits, and a supportive culture.

Test Engineer II

Company: Ollie Pets

Location: USA

Posted Jun 24, 2024

Ollie is a company dedicated to improving the lives of pets and their owners by providing human-grade, tailored pet food and health services. They are seeking a passionate and experienced Test Engineer II to join their team. The role involves designing, developing, and maintaining automated test suites for APIs and UI, collaborating with various teams, and contributing to the overall test automation framework. The company values keeping dogs at the heart, being courageous and kind, setting new standards, and making Ollie the best chapter. They offer competitive compensation, benefits, and a positive work environment.

Senior Software Engineer (L3) - Identity Platform

Company: Twilio

Location: USA

Posted Jun 24, 2024

Twilio is seeking a Senior Software Engineer to join the Identity Platform Team. The role involves building and operating the next generation of enterprise-grade identity services, enabling customers to connect to and use Twilio products securely. Responsibilities include building a globally distributed IAM platform, delivering new products and services, collaborating with team members, automating tools, writing top-class code, planning and leading projects, coaching junior engineers, and deploying code to the cloud. Required qualifications include 5+ years of experience in building resilient high-throughput services, comfort with asynchronous communications, experience with technologies like MySQL, Cassandra, Kafka, Redis, Memcached, and a strong understanding of REST APIs. Desired qualifications include experience with IAM protocols, security fundamentals, and IAM cloud directory products. The role is remote in the US but not eligible in San Francisco, CA, Oakland, CA, San Jose, CA, or surrounding areas. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, and a retirement savings program.

Software Engineer (L5) - OCA Apps

Company: Netflix

Location: USA

Posted Jun 24, 2024

Netflix is seeking a software engineer with expertise in C, POSIX network server application deployment, and large-scale distributed systems. The role involves handling availability, scalability, and usability challenges for the Open Connect CDN platform, which delivers 100% of Netflix's video traffic. The ideal candidate should be hands-on, collaborative, and capable of working in a fast-paced environment. They should have experience in designing, implementing, and operating 24/7 production systems, with a deep understanding of CDN architecture and networking fundamentals. The compensation range is $100,000 - $700,000, with comprehensive benefits including health plans, a 401(k) retirement plan, and stock options. Netflix is an equal-opportunity employer that celebrates diversity.

Director - Total Rewards

Company: CommerceIQ

Location: USA

Posted Jun 24, 2024

The Director of Total Rewards role is based in Seattle, WA, with preference for candidates in Pacific Mountain or Central time zones. The role involves strategic analysis, design, implementation, and administration of compensation and benefits globally. The candidate will work closely with the People & Culture and Finance teams, conduct research, and develop compensation and benefits programs. The ideal candidate should have a Bachelor's degree in business, finance, or related field, 8-10+ years of experience in compensation analysis, and advanced proficiency in Excel. Additional requirements include the ability to travel and come to the office 3 times per week, and the company offers competitive pay, benefits, and early stage stock options.

Live Broadcast Engineer L5

Company: Netflix

Location: USA

Posted Jun 24, 2024

Netflix is seeking a Live Broadcast Engineer L5 with 8+ years of experience in live Broadcast systems engineering. The role involves partnering with internal and external teams to advance the integration of live content into Netflix's global platform. Responsibilities include designing, building, and supporting Netflix Live Ingest Points of Presence (LiPoPs), Remote Operator Pods (ROPs), and Broadcast Operations Centers (BOCs). The candidate will also monitor and manage video infrastructure, manage build and evolve ground ingest capabilities, and represent Netflix in live production-focused partnerships. Qualifications include deep expertise in broadcast workflow technology, experience with IP-based and virtualized workflows, advanced knowledge of networking fundamentals, and strong communication skills. Netflix offers comprehensive benefits and a unique culture.

People Operations Associate

Company: Taskrabbit

Location: USA

Posted Jun 24, 2024

Taskrabbit is seeking a Payroll and Benefits Specialist for a remote role with limited travel through August 2025, transitioning to 2 days per week in Philadelphia from September 2025. The role involves managing day-to-day payroll and benefits operations, ensuring data integrity, and supporting employee engagement and retention. Key responsibilities include processing payroll, managing benefits activations, maintaining HR systems, and providing employee support. The ideal candidate should have 3+ years of experience in payroll and benefits, proficiency in HRIS systems, and a people-first approach.

Integration Support Specialist

Company: Restaurant365

Location: USA

Posted Jun 24, 2024

Restaurant365 is a SaaS company revolutionizing the restaurant industry with its cloud-based platform for accounting and back-office operations. The company values its team members, offering a positive work environment, competitive compensation, and benefits such as comprehensive medical coverage, 401k matching, equity options, unlimited PTO, and wellness initiatives. The role involves troubleshooting customer issues, identifying solutions, and training new team members. Successful candidates should have a business or finance degree, restaurant industry experience, strong problem-solving skills, excellent customer service, and a solid understanding of software and internet technologies.

Senior iOS Engineer

Company: Mercury

Location: USA

Posted Jun 24, 2024

Mercury, a financial technology company, is seeking an experienced iOS Engineer to join their team. The role involves working on the Mercury iOS app, collaborating with designers, maintaining high quality, and contributing to the company's mission of providing functional and beautiful financial tools. The ideal candidate should have at least 5 years of iOS experience, preferably in Swift, and be passionate about iOS app development. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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