Comprehensive Benefits Package Jobs in Hendersonville, TN
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Client Admin Manager
Company: First Horizon Bank
Location: Memphis, TN
Posted Mar 10, 2024
<p><strong>About Us<strong>First Horizon Corp NYSE FHN with approximately $90 billion in assets is a leading regional financial services company dedicated to helping our clients communities and associates unlock their full potential with capital and counsel Headquartered in Memphis TN the banking subsidiary First Horizon Bank operates in 12 states across the southern US The Company and its subsidiaries offer commercial private banking consumer small business wealth and trust management retail brokerage capital markets fixed income mortgage and title insurance services First Horizon has been recognized as one of the nations best employers by Fortune and Forbes magazines and a Top 10 Most Reputable US Bank <p> <p><strong>Summary<strong> <p> <p>First Horizon Bank Commercial Safekeeping is a leading provider of investment custody services for domestic financial institutions We are seeking an Operations Manager to oversee our Client Services Representative for our Operations Team <p> <p><strong>Days MondayFriday<strong> <p> <p><strong>Time 730 am 430 pm<strong> <p> <p><strong>Key Responsibilities Include<strong> <p> <ul><li>Responsible for managing and administering customers investment activity and transactions while supporting their overall relationship with First Horizon Bank<li> <li>Supervises assigned personnel<li> <li>Ensures detailed procedures and job descriptions are written updated implemented and observed by assigned personnel<li> <li>Business Continuity Administrator<li> <li>Demonstrates good work habits and maintains a professional attitude<li> <li>Coordinates and oversees the daily workflow<li> <li>Establishes priorities and schedules all daily work functions to meet required deadlines and quality controls for product accuracy and timeliness<li> <li>Takes a proactive approach in addressing departmental changes and personnel needs while continuing to improve the quality and efficiency of the department<li> <li>Backup to Recon Desk and Trade Desks<li> <li>Prepares monthly and quarterly billing for Safekeeping Clients<li> <li>Responsible for Escheatment of outstanding checks<li> <li>Performs Bloomberg Downloads for conversions including Asset setup and updated factors on assets<li> <li>BONY Administrator Performs STS BONY and DTC user Audits<li> <li>Primary DR Tester for STS Trustwizard and AMTrust enhancements<li> <ul><p><strong>Qualifications Include<strong> <p> <ul><li>Bachelors Degree in Accounting Finance Economics or other business related discipline andor <p>equivalent work experience in a securities or financial institutions environment<p><li> <li>3+ years experience in security operationsclient administration is preferred<li> <li>Excellent interpersonal skills and ability to work in a fastpaced teamoriented environment<li> <li>Able to work independently and willing to help other team members as needs may arise<li> <li>Must be very organized detail oriented and take pride in producing error free work<li> <li>Able to handle large volumes and dollars with confidence and a cando spirit<li> <li>Must be comfortable on the computer using Microsoft Office Bloomberg and our client accounting system AMTrust<li> <ul><p><strong>Benefit Highlights<strong> <p> <ul><li>Medical with wellness incentives dental and vision<li> <li>HSA with company match<li> <li>Maternity and parental leave<li> <li>Tuition reimbursement<li> <li>Mentor program<li> <li>401k with 6 match<li> <li>More FirstHorizoncomFirstHorizonNationalCorporationCareersOurBenefits<li> <ul><p><strong>Follow Us<strong><strong>Facebook<strong> facebookcomFirstHorizonBank <p> <p><strong>Twitter<strong> twittercomFirstHorizonBnk <p> <p><strong>LinkedIn<strong> linkedincomcompanyfirsthorizonbank <p> <p><strong>Instagram<strong> instagramcomfirsthorizon <p> <p><strong>YouTube<strong> youtubecomchannelUCEVs5OMjb0H9Dr5Q209Q <p> <p><strong>Corporate Diversity Commitment<strong> <p> <p>We remain committed to creating a more equitable society and that starts with our associates our clients and the communities we serve We do this by elevating equity providing capital and counsel and committing to excellence in everything we do <p> <p>Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <p> <p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c<p>
Digital Marketing Manager
Company: Minno
Location: Nashville, TN
Posted Mar 10, 2024
Minno, an early-stage media and technology company based in Nashville, is seeking a Digital Marketing Manager to lead email marketing and conversion rate optimization efforts. Founded in 2019 by Erick Goss and Dan Raines, Minno aims to improve Christian families' lives through media and technology. The company has experienced triple-digit revenue growth and serves kids and families through Minno Kids, Minno Originals, Minno Kids YouTube channel, and Minno Press. The Digital Marketing Manager will develop and implement email marketing strategies, optimize email campaigns, collaborate on content creation, analyze user journeys, and work closely with various teams to enhance user experience and drive conversions.
Inside Sales Rep
Company: United Rentals
Location: Nashville, TN
Posted Mar 09, 2024
United Rentals is offering an Inside Sales Rep position with great opportunities for career growth and development. The role involves processing rental quotations, establishing new accounts, negotiating prices, and maintaining a clean showroom. The company is known for its award-winning culture, best-in-class benefits, and commitment to diversity and inclusion. The job requires strong relationship-building, multitasking, and communication skills.
Associate Onboarding Manager
Company: HealthStream
Location: Nashville, TN
Posted Mar 10, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>USA Remote Nashville TN <p> <p><strong>Remote Type<strong> <p> <p>Fully Remote <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Education Level<strong> <p> <p>4 Year Degree <p> <p><strong>Travel Percentage<strong> <p> <p>Negligible <p> <p><strong>Job Shift<strong> <p> <p>Day <p> <p><strong>Job Category<strong> <p> <p>Implementation <p> <p><strong>Description<strong> <p> <p>As the 1 advisor for developing and empowering people to deliver the highest quality care <strong>HealthStream<strong>s brands include bestinclass apps software and specialized solutions Over the last 30+ years our Company has remained committed to solving big problems and growing into new product lines We are constantly innovating and finding new ways to positively impact healthcare organizations <p> <p>What does our valuesbased culture offer you <p> <ul><li>A collaborative work environment<li> <li>A missionoriented mindset<li> <li>Workfromhome flexibility<li> <li>A chance to grow your career<li> <ul><p>All our <strong>HealthStreamers<strong> share a common vision to improve the quality of healthcare by developing the people who deliver care For over 30 years we have remained committed to providing effective solutions through innovation and constant growth Today we offer a unified suite of products to streamline scheduling credentialing training and learning management workforce development and other key areas in the healthcare industry We provide recurring value and as a <strong>HealthStreamer<strong> you will be at the forefront of healthcare technology innovation <p> <p>We offer workfromhome flexibility as part of our hybrid workplace policy Our three Resource Centers located in Nashville TN Boulder CO and San Diego CA are available for scheduled inperson events or assigned workspaces for those who want to work in the office Remote team members also have access to flexible space scheduling for occasional use <p> <p>We encourage collaboration and commit to growth for our entire team Our thriving culture allows our team members to continuously solve big problems and we value these contributions If you want to work for a company committed to its values and vision HealthStream is the place for you <p> <p>We make sure patients receive competent care from qualified people As a <strong>HealthStream <strong>team member you would help this vision come to life We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments <p> <p><strong>Your Role As a HealthStreamer<strong> <p> <p><strong>Position Summary<strong> <p> <p>The Associate Onboarding Manager will be responsible for onboarding new and existing customers to the HealthStream platform or other learningcompetency development products as assigned This individual will be responsible for all phases of the onboarding process through application of basic project management methodology as well as utilizing a consultative approach to providing the best solutions for HealthStream customer needs The Associate Onboarding Manager will be responsible for the deployment of the product assisting customers with all technical operational and training steps necessary for a successful onboarding experience <p> <p><strong>Essential Duties and Responsibilities<strong> <p> <p>You will be responsible for adhering to all HeathStream security policies procedures and assigned training <p> <ul><li>Implement new products solutions and applications activate new contentproducts and work with Project Managers regarding large scale projects as required Application of basic Project Management methodology as well as a consultative approach toward platform and clinical product implementation will be utilized 40<li> <li>Assist customers with defining key personnel best practices training and deployment via thorough consultation of key system needs 20<li> <li>Maintain project artifacts and achieve department metrics throughout customer onboarding process 10<li> <li>Manage project scope and customer expectations throughout onboarding process 10<li> <li>Maintain weekly status report of all ongoing onboarding projects to team Manager 10<li> <li>Maintain department documentation participate in quarterly team workshops and assist with onboarding new products into department 5<li> <li>Work with database administrators to clearly define and document defects identified during onboarding process 5<li> <li>May be required to successfully complete a product certification exam or other competency as directed by the team leadership or company leadership<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>What You Will Need to be Successful<strong> <p> <p><strong>Education Experience and Knowledge Required<strong> <p> <ul><li>2+ years of experience in Customer Service Account Management Implementation Client Onboarding or another related role<li> <li>Experience with managing projects andor Project Management methodology<li> <li>Experience with webbased software SAAS preferred<li> <li>Experience troubleshooting webbased software on multiple platforms<li> <li>Experience with Microsoft Word and Excel<li> <li>Experience with Salesforce preferred<li> <li>Experience guiding customers to best practices for implementing applications preferred<li> <li>Experience forecasting and managing implementation schedules preferred<li> <li>Experience problemsolving issues related to webbased software and data files<li> <li>Have a basic understanding of software implementation lifecycle<li> <li>High School diploma required Bachelors degree preferred<li> <ul><p><strong>Skills and Abilities Required<strong> <p> <ul><li>Project Management certification not required<li> <li>Excellent verbal and written communication skills<li> <li>Excellent customer service skills<li> <li>Excellent critical thinking skills<li> <li>Time management skills<li> <li>Ability to read analyze and interpret basic Excel and tabdelimited data files<li> <ul><ul><li>Ability to work independently and within a team dynamic<li> <li>Ability to follow outlined policies and procedures<li> <li>Ability to translate technical requirements into nontechnical terminology<li> <li>Ability to work from a desk<li> <ul><p><strong>Benefits<strong> <p> <p>HealthStream offers a comprehensive benefits package to eligible employees including <p> <ul><li>Medical Dental and Vision insurance<li> <li>Paid Time Off<li> <li>Parental Leave<li> <li>401k and Roth<li> <li>Flexible Spending Account<li> <ul><ul><li>Health Savings Account<li> <li>Life Insurance<li> <li>Short and LongTerm Disability<li> <li>Medical Bridge Insurance<li> <li>Critical Illness Insurance<li> <ul><ul><li>Accident Insurance<li> <li>Identity Protection<li> <li>Legal Protection<li> <li>Pet Insurance<li> <li>Employee Assistance Program<li> <ul><ul><li>Fitness Reimbursement<li> <ul><p>If you have a passion for improving healthcare outcomes and empowering healthcare workers come join the <strong>HealthStream <strong>team We hope you join us and be a <strong>HealthStreamer<strong><p>
Consumer Technical Insights (CTI) Innovation Senior Manager
Company: Mars
Location: Nashville, TN
Posted Mar 09, 2024
The job description is for a Consumer Technical Insights (CTI) Innovation Senior Manager at Mars. The role involves leading consumer and sensory research projects, providing strategic direction, and developing a pet parent-centric design for propositions. The job requires a bachelor's degree, minimum 8 years of experience in R&D, and strong experience in sensory and consumer science.
PST Specialist
Company: Labcorp
Location: Nashville, TN
Posted Mar 09, 2024
Labcorp is seeking a Phlebotomist for a client office. The role involves providing exceptional customer service, performing skilled specimen collections, and maintaining patient information logs. The company offers comprehensive benefits, a quarterly incentive bonus program, and opportunities for growth. The ideal candidate should have a high school diploma, phlebotomy certification, and previous experience. Strong communication skills, the ability to work independently or in a team, and reliability are also required.
Implementation Manager
Company: HealthStream
Location: Nashville, TN
Posted Mar 10, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>USA Remote Nashville TN <p> <p><strong>Remote Type<strong> <p> <p>Fully Remote <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Education Level<strong> <p> <p>4 Year Degree <p> <p><strong>Travel Percentage<strong> <p> <p>Negligible <p> <p><strong>Job Shift<strong> <p> <p>Day <p> <p><strong>Job Category<strong> <p> <p>Implementation <p> <p><strong>Description<strong> <p> <p>As the 1 advisor for developing and empowering people to deliver the highest quality care <strong>HealthStream<strong>s brands include bestinclass apps software and specialized solutions Over the last 30+ years our Company has remained committed to solving big problems and growing into new product lines We are constantly innovating and finding new ways to positively impact healthcare organizations <p> <p>What does our valuesbased culture offer you <p> <ul><li>A collaborative work environment<li> <li>A missionoriented mindset<li> <li>Workfromhome flexibility<li> <li>A chance to grow your career<li> <ul><p>All our <strong>HealthStreamers<strong> share a common vision to improve the quality of healthcare by developing the people who deliver care For over 30 years we have remained committed to providing effective solutions through innovation and constant growth Today we offer a unified suite of products to streamline scheduling credentialing training and learning management workforce development and other key areas in the healthcare industry We provide recurring value and as a <strong>HealthStreamer<strong> you will be at the forefront of healthcare technology innovation <p> <p>We offer workfromhome flexibility as part of our hybrid workplace policy Our three Resource Centers located in Nashville TN Boulder CO and San Diego CA are available for scheduled inperson events or assigned workspaces for those who want to work in the office Remote team members also have access to flexible space scheduling for occasional use <p> <p>We encourage collaboration and commit to growth for our entire team Our thriving culture allows our team members to continuously solve big problems and we value these contributions If you want to work for a company committed to its values and vision HealthStream is the place for you <p> <p>We make sure patients receive competent care from qualified people As a <strong>HealthStream <strong>team member you would help this vision come to life We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments <p> <p><strong>Your Role As a HealthStreamer<strong> <p> <p><strong>Position Summary<strong> <p> <p>Manage successful implementation of HealthStreams software products Analyze existing and futurestate business needs to design project schedules and implementation plans to exceed client expectations Responsible for ensuring resolution of project issues associated with successful implementation Maintain project documentation for key stake holders Implementation Specialists project team members and client resources including but not limited to meeting minutes project schedules status updates and acceptance documentation <p> <p><strong>Essential Duties and Responsibilities<strong> <p> <p>You will be responsible for adhering to all HeathStream security policies procedures and assigned training <p> <ul><li>Develops implementation project plans and scope of work appropriate for each implementation project<li> <li>Manages software implementation projects and the resources necessary to ensure a smooth transition with multiple clients simultaneously Reviews commitments for technical services training and project management ensuring that all commitments are executed according to contractual obligations<li> <li>Understands and identifies software functionality to support client business objectives<li> <li>Coordinates all technical services including data transfer and installation between client and Verity<li> <li>Reviews hardware recommendations and coordinates software installation process<li> <li>Proactively escalates any client or HealthStreamcaused time delays or needs for additional resources beyond the contractual commitments<li> <li>Ensures that an effective training program is planned and executed<li> <li>Develops and maintains implementation documentation and communicates status and concerns to Manager key stakeholders project sponsors and project team<li> <li>Performs related duties as required in support of client service goals<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>What You Will Need to be Successful<strong> <p> <p><strong>Education Experience and Knowledge Required<strong> <p> <ul><li>Bachelors degree in related discipline<li> <li>PMP certification a plus<li> <li>2+ years of experience leading software implementation projects healthcare experience highly desirable<li> <li>Experience with Microsoft programs including but not limited to MS Project Word Outlook Excel SharePoint and PowerPoint<li> <li>Experience with web conferencing software<li> <ul><p><strong>Skills and Abilities Required<strong> <p> <ul><li>Must have excellent oral and communication skills<li> <li>Excellent project management skills<li> <li>Excellent organization skills<li> <li>Excellent task management and documentation skills<li> <li>Poses strong interpersonal and relationship management skills with the ability to influence others to achieve desired results<li> <li>Ability to meet deadlines manage multiple tasks simultaneously and keep track of details<li> <li>Able to work effectively with various teams of different backgrounds<li> <li>Able to manage multiple client relationships simultaneously<li> <li>Have a demonstrated affinity for technology<li> <li>Meticulous attention to detail to create and maintain documentation<li> <li>Able to maintain professional poise and comfort with leading discussions with client decision makers endusers and IT professionals<li> <li>Ability to travel 40 of the time<li> <li>Extensive phone and computer usage<li> <li>Could lift up to 20 lbs<li> <ul><p><strong>Benefits<strong> <p> <p>HealthStream offers a comprehensive benefits package to eligible employees including <p> <ul><li>Medical Dental and Vision insurance<li> <li>Paid Time Off<li> <li>Parental Leave<li> <li>401k and Roth<li> <li>Flexible Spending Account<li> <ul><ul><li>Health Savings Account<li> <li>Life Insurance<li> <li>Short and LongTerm Disability<li> <li>Medical Bridge Insurance<li> <li>Critical Illness Insurance<li> <ul><ul><li>Accident Insurance<li> <li>Identity Protection<li> <li>Legal Protection<li> <li>Pet Insurance<li> <li>Employee Assistance Program<li> <ul><ul><li>Fitness Reimbursement<li> <ul><p>If you have a passion for improving healthcare outcomes and empowering healthcare workers come join the <strong>HealthStream <strong>team We hope you join us and be a <strong>HealthStreamer<strong><p>
Lean Lead Project Manager
Company: GXO Logistics, Inc.
Location: Memphis, TN
Posted Mar 09, 2024
GXO is seeking a Lean Lead Project Manager to deploy and champion GXO operating systems initiatives, improve productivity, and lead a continuous improvement culture. The role involves using Lean Six Sigma methodologies, mentoring employees, and partnering with client and corporate excellence teams. GXO offers competitive compensation, benefits, and opportunities for career growth.
Bilingual French ECommerce Capability Expert
Company: Philips
Location: Nashville, TN
Posted Mar 10, 2024
<p><strong>Job Title<strong> <p> <p>Bilingual French ECommerce Capability Expert <p> <p><strong>Job Description<strong> <p> <p>This hybrid position is located at our Nashville Tennessee office and will be responsible for process and transaction support for our Ecommerce platform Hybris Canadian environment You will be an Ecommerce expert and will act as a consultant for the Order Management team To perform this job successfully an individual must be highly organized detail focused an excellent communicator with customers and become a subject matter expert in Hybris and SAP This will allow you to support the Commercial Operations Management team <p> <p>Be the first to help start up our brand new location in Nashville and join the Commercial Operations team <p> <p><b>Your role<b> <p> <ul><li>Must be fluent in French and English<li> <li>Oversee the business processes for all identified departments and functional areas<li> <li>Meet with key business stakeholders to prepare business case scope assumptions and deliverables for projects<li> <li>Partner with Finance Marketing Sales IT and Operations to streamline business processes and improve employee productivity<li> <li>Analyze inefficiencies in existing processes and recommend specific changes to effect improved efficiencies<li> <li>Serve as liaison between stakeholders and business partners ensuring that process changes are understood and implemented<li> <li>Provide documentation training material and training of staff on new polices process and procedures<li> <li>Perform miscellaneous job related duties as assigned<li> <li>Ensure existing and newly developed tools are adequately documented and users are appropriately trained<li> <li>Identify and assess future changes or process improvements to automated reporting landscape<li> <li>Work with the back office IT team to resolve system issues<li> <li>This is a hybrid role based out of Nashville TN<li> <ul><p><b>Youre the right fit if <b> <p> <ul><li>Youve acquired 1+ years of experience with Ecommerce platform Hybris preferred in a sales finance or customer service environment<li> <li>Your skills include being bilingual EnglishFrench and knowledge of functional areas such as Sales Service Marketing Finance<li> <li>You have a Bachelors Degree in information systems or related field or equivalent experience<li> <li>You have excellent verbal written communication skills and presentation skills the ability to interact effectively with all levels of the organization to build consensus and to work with others in achieving goals and objectives<li> <li>You have advanced computer skills Excel Visual Basic MS Word PowerPoint Project Visio etc and good organizational time management and project management skills<li> <li>Youve demonstrated the ability to work independently and in a team oriented collaborative environment and the ability to handle multiple planned and unplanned tasks roles and responsibilities<li> <li>You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for this position<li> <ul><p><b>About Philips<b> <p> <p>We are a health technology company We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve Do the work of your life to help improve the lives of others <p> <ul><li>Learn more about our business<li> <li>Discover our rich and exciting history<li> <li>Learn more about our purpose<li> <li>Read more about our employee benefits<li> <ul><p>If youre interested in this role and have many but not all of the experiences needed we encourage you to apply You may still be the right candidate for this or other opportunities at Philips Learn more about our commitment to diversity and inclusion here <p> <p><b>Additional Information<b> <p> <p>US work authorization is a precondition of employment The company will not consider candidates who require sponsorship for a workauthorized visa now or in the future <p> <p>Company relocation benefits <b>will not<b> be provided for this position For this position you must reside in <b>or<b> within commuting distance to Nashville TN <p> <p><b>LIPH1<b> <p> <p>Philips is an Equal Employment and Opportunity EmployerDisabledVeteran and maintains a drugfree workplace<p>
Customer Supply Lead (Hybrid)
Company: Mars
Location: Nashville, TN
Posted Mar 09, 2024
The Customer Supply Lead role at Mars Petcare is a pivotal position that requires a deep understanding of inventory, transportation, and supply chain practices. This role involves developing collaborative supply solutions, managing operational excellence of the customer's Order-To-Cash process, and leading a team of CSRs. The position necessitates strong stakeholder management skills, particularly with Sales, Planning, and Transportation. Key responsibilities include driving cost savings initiatives, managing weekly/monthly business reviews, and coaching and developing direct reports. Mars offers a competitive salary, benefits, and learning opportunities, along with a commitment to diversity and inclusion.
Senior Regional Sales Manager
Company: Acosta
Location: Nashville, TN
Posted Mar 09, 2024
The Sr. Regional Sales Manager at MOS-US in Nashville, Tennessee, will be responsible for implementing the territory commercial plan, focusing on branded retail points of sales, indirect channels, and brand-building touchpoints. The role involves managing stakeholder relationships, delivering business and operational expectations, leading consumer experiences, and ensuring full execution of consumer-related journeys. The ideal candidate should be client and customer-focused, possess superior interpersonal and communication skills, and have 5+ years of multi-channel consumer engagement, sales, or marketing experience.
Customer Success Advisor
Company: HealthStream
Location: Nashville, TN
Posted Mar 10, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>USA Remote Nashville TN <p> <p><strong>Remote Type<strong> <p> <p>Fully Remote <p> <p><strong>Job Category<strong> <p> <p>Customer ServiceSupport <p> <p><strong>Description<strong> <p> <p>As the 1 advisor for developing and empowering people to deliver the highest quality care <strong>HealthStream<strong>s brands include bestinclass apps software and specialized solutions Over the last 30+ years our Company has remained committed to solving big problems and growing into new product lines We are constantly innovating and finding new ways to positively impact healthcare organizations <p> <p>What does our valuesbased culture offer you <p> <ul><li>A collaborative work environment<li> <li>A missionoriented mindset<li> <li>Workfromhome flexibility<li> <li>A chance to grow your career<li> <ul><p>All our <strong>HealthStreamers<strong> share a common vision to improve the quality of healthcare by developing the people who deliver care For over 30 years we have remained committed to providing effective solutions through innovation and constant growth Today we offer a unified suite of products to streamline scheduling credentialing training and learning management workforce development and other key areas in the healthcare industry We provide recurring value and as a <strong>HealthStreamer<strong> you will be at the forefront of healthcare technology innovation <p> <p>We offer workfromhome flexibility as part of our hybrid workplace policy Our three Resource Centers located in Nashville TN Boulder CO and San Diego CA are available for scheduled inperson events or assigned workspaces for those who want to work in the office Remote team members also have access to flexible space scheduling for occasional use <p> <p>We encourage collaboration and commit to growth for our entire team Our thriving culture allows our team members to continuously solve big problems and we value these contributions If you want to work for a company committed to its values and vision HealthStream is the place for you <p> <p>We make sure patients receive competent care from qualified people As a <strong>HealthStream <strong>team member you would help this vision come to life We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments <p> <p><strong>Your Role As a HealthStreamer<strong> <p> <p><strong>Position Summary<strong> <p> <p>The Customer Success Advisor is responsible for partnering with customers to define the vision strategy goals and assess strengths and vulnerabilities of existing operational processes and practices <p> <p><strong>Essential Duties and Responsibilities<strong> <p> <p>You will be responsible for adhering to all HeathStream security policies procedures and assigned training <p> <ul><li>The ideal candidate will lead strategic definition and design of scheduling and capacity management solutions<li> <li>The CSA engages with assigned customers to track strategic goals drive outcomes and facilitate initiation of strategies and processes that support optimal use of the Scheduling and Capacity Management solutions<li> <li>You will build and maintain customer satisfaction drive incremental sales expand customer reference status and define short and longterm vision<li> <li>The Customer Success Advisor will be a trusted advisor to our prospects and clients and use industry expertise along with consulting skills to solve their most critical business challenges<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>What You Will Need to be Successful<strong> <p> <p><strong>Education Experience and Knowledge Required<strong> <p> <ul><li>Minimum 10 years proven track record of successfully leading resultsoriented healthcare initiatives customer management change management or healthcare consulting experience is required<li> <li>5+ years clinical experience in a healthcare setting is preferred<li> <li>Minimum undergraduate clinical and or business degree advanced degree preferred ie MBA MHA MPH<li> <li>Strong consulting process improvement communication collaboration and interpersonal skills<li> <li>Multicustomer management experience strongly preferred<li> <li>Strong working knowledge of hospitalnursing operations<li> <li>Strong analytical skills and attention to detail<li> <li>High level of motivation and a desire to work independently to achieve goals<li> <li>Relates well to prospects andor customer<li> <li>Proficiency in the current regulatory environment as it relates to quality and reporting<li> <li>Familiar with the governing bodies who oversee clinical healthcare operations on a national and international basis<li> <li>This position will require travel estimated at 10 or as needed<li> <ul><p><strong>Skills and Abilities Required<strong> <p> <ul><li>Excellent verbal and written communication skills<li> <li>Ability to work with various stakeholder groups across an organization<li> <li>Skilled at assisting clients translate data into actionable information<li> <li>Ability to create and deliver client facing presentations education and training materials<li> <li>Executive presence and business acumen<li> <li>MS Office proficiency including advanced level Excel<li> <li>Passionate Advocate Strengthens relationships and builds advocacy while delivering measurable results<li> <li>Agile Solution Seeker Youre a problem solver who always can find the right answer even in times of fastpaced change<li> <li>Insatiable Appetite to Learn Youre always learning growing questioning and challenging what has been done before<li> <li>Meets commitments works independently handles change sets personal standards stays focused under pressure tackles problems and takes independent action seeks out new responsibilities acts on opportunities generates new ideas practices selfdevelopment holds themselves as well as other team members accountable for performance and results<li> <li>Demonstrated ability to think broadly and see both the big picture and smallscale impacts of change<li> <li>Able to work independently and within team environment<li> <ul><p><strong>Benefits<strong> <p> <p>HealthStream offers a comprehensive benefits package to eligible employees including <p> <ul><li>Medical Dental and Vision insurance<li> <li>Paid Time Off<li> <li>Parental Leave<li> <li>401k and Roth<li> <li>Flexible Spending Account<li> <ul><ul><li>Health Savings Account<li> <li>Life Insurance<li> <li>Short and LongTerm Disability<li> <li>Medical Bridge Insurance<li> <li>Critical Illness Insurance<li> <ul><ul><li>Accident Insurance<li> <li>Identity Protection<li> <li>Legal Protection<li> <li>Pet Insurance<li> <li>Employee Assistance Program<li> <ul><ul><li>Fitness Reimbursement<li> <ul><p>If you have a passion for improving healthcare outcomes and empowering healthcare workers come join the <strong>HealthStream <strong>team We hope you join us and be a <strong>HealthStreamer<strong><p>