Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Senior Fullstack Software Developer (m/f/d) - .NET

Company: NETZSCH Group

Location: Other US Location

Posted Jan 15, 2025

sensXPERT, a fast-growing company backed by NETZSCH, is revolutionizing the plastics industry with advanced sensor technology, real-time data analytics, and AI-powered insights. They aim to optimize manufacturing processes for faster, more sustainable, and profitable production. The company is seeking ambitious, talented individuals to join their team of software developers, hardware engineers, and data scientists. The role involves developing and maintaining Windows desktop applications with web-based user interfaces, participating in the entire software development process, and collaborating cross-functionally with hardware, data science, and cloud teams.

[Wattpad] Performance Marketing Coordinator

Company: Wattpad

Location: Other US Location

Posted Jan 16, 2025

Wattpad, a global platform for webnovel stories, is seeking a Performance Marketing Coordinator. The role involves executing multichannel paid media campaigns, supporting marketing initiatives, and deriving insights from user data. Wattpad, part of the WEBTOON family, empowers creators and users to share and discover stories. The company values diversity and equal opportunity, encouraging applications from all backgrounds.

Robotics Software Engineer

Company: Dexterity

Location: Other US Location

Posted Jan 16, 2025

Dexterity is a fast-growing robotics company, backed by top investors, that aims to transform the world through its breakthrough technology. The company is currently seeking a Robotics Software Engineer to manage complex projects in Japan, focusing on developing software for real-time control, low latency vision systems, and optimal planners. The ideal candidate should have a strong background in computer science, proficiency in Modern C++ and Python, and experience with robotic behavior trees, kinematics, and dynamics.

Lead Backend Engineer - New Products

Company: Level AI

Location: Other US Location

Posted Jan 16, 2025

Level AI, a Series C startup based in Mountain View, California, was founded in 2019. The company specializes in revolutionizing customer engagement by transforming contact centers into strategic assets. Their AInative platform utilizes advanced technologies like Large Language Models to extract deep insights from customer interactions. This enables organizations to enhance customer experience and drive growth. Level AI is consistently updated with the latest AI innovations, making it the most adaptive and forward-thinking solution in the industry. The company offers a dynamic work environment with opportunities to work on high-impact projects alongside experts from tech giants like Amazon, Facebook, and Google. The Tech Lead role involves collaborating with senior leadership to define and prototype new product ideas, building fullstack solutions, leveraging LLMs, and mentoring team members.

Staff Cloud Software Developer

Company: Tarana Wireless, Inc.

Location: Other US Location

Posted Jan 15, 2025

The job posting at Tarana offers an exciting opportunity to build a cutting-edge cloud product, a management system for wireless networks, using modern cloud-native architecture and open-source technologies. The role involves designing and implementing distributed software in a microservices architecture, working with Product Management and customers, and handling high-level design, implementation, integrations, operations, troubleshooting, performance tuning, and scaling. The successful candidate will work as a key member of an R&D team, responsible for PoCs, customer pilots, and production releases in an agile engineering environment. The job requires in-person presence in Pune and a Bachelor's degree or higher in Computer Science or a related field from a reputed university, along with at least 10 years of experience in backend software development in product companies or tech startups. Experience with Java, microservices, RESTful APIs, distributed systems, databases, cloud-native platforms, and network protocols is highly desirable.

Customer Service Representative

Company: Advance Financial

Location: Other US Location

Posted Jan 16, 2025

The job posting is for a Customer Service Representative role at Advance Financial. The role involves assisting customers online, in person, and over the phone, with tasks such as loan applications, check cashing, wire transfers, and bill payments. The ideal candidate should have phone customer service experience, dedication to helping others, and cash handling experience. Benefits include competitive pay, a sign-on bonus, generous PTO, parental leave, health insurance, a 401k with a company match, and a student loan repayment plan. The role requires working in a fast-paced retail environment, being available for all shifts, and standing for up to 12 hours with little rest. The company is committed to equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, or any other characteristic protected by law.

Software Engineer

Company: Consensus

Location: Other US Location

Posted Jan 16, 2025

Consensus is a dynamic team of innovators looking to revolutionize the way buyers and sellers interact. They value unique perspectives and encourage employees to bring their authentic selves to work. The company's Product Experience Platform uses advanced tools like product tours, video demos, and product simulations to accelerate deal closures and create engaging buyer experiences. The Engineering team at Consensus is known for its collaborative and innovative culture, with a focus on transparency and a blameless environment. They are seeking a fearless frontend web developer with deep experience in JavaScript, Web Browser APIs, and TypeScript/React to implement and onboard new customers to their advanced technology, debug problems, and collaborate on best practices.

Business Development Manager (6+ years)

Company: Docsumo

Location: Other US Location

Posted Jan 15, 2025

Docsumo is an AI Document Processing solution aiming to revolutionize business operations by turning complex documents into actionable data. They are seeking a dynamic Business Development Manager with 6+ years of experience in selling ITSaaS products in the US. The role involves leading outbound and inbound BDR teams, generating leads, managing BD and sales metrics, and developing sales opportunities. The ideal candidate should have exceptional communication skills, team management experience, and a passion for selling innovative technology products.

Sr. QA Engineer (Automation)

Company: Madison Logic

Location: Other US Location

Posted Jan 16, 2025

Madison Logic is a global B2B marketing company that values urgency, accountability, innovation, respect, and integrity. They are seeking an experienced Senior QA Engineer to oversee their Quality Assurance team. The role involves developing test strategies, identifying faults, and ensuring customer satisfaction. The ideal candidate should have 4+ years of QA Engineering experience, excellent communication skills, and knowledge of automation technologies. Madison Logic offers a collaborative work environment, competitive benefits, and a commitment to diversity and inclusion.

Senior DevOps Engineer

Company: Amyris

Location: Other US Location

Posted Jan 16, 2025

Amyris is seeking a Senior DevOps Engineer to join their team in Campinas, Brazil. The role involves designing, implementing, and maintaining secure, scalable infrastructure for both on-premises and cloud systems. The ideal candidate should have experience in technical project management, proficiency with Docker and Kubernetes, and a cloud-first mindset. They will collaborate with various teams to optimize tools, services, and workflows, and ensure the smooth progression through the software development lifecycle. The position requires fluency in English and a Bachelor's degree in computer science, engineering, or a related field. Advanced certifications in relevant technologies are a plus.

Business Strategy

Company: AccelOne

Location: Other US Location

Posted Jan 16, 2025

The job posting is for a Business Strategy role that requires a skilled and detail-oriented individual. The successful candidate will act as a bridge between business stakeholders and technical teams, ensuring business needs are accurately captured and translated into actionable solutions. Key responsibilities include requirements gathering, client management, process analysis, documentation, collaboration, performance and results monitoring, reporting, and change management. Qualifications include a Bachelor's degree in Business Administration, Information Systems, or a related field, minimum 35 years of experience as a Business Analyst or in a related role, strong understanding of business processes, requirements gathering, and documentation techniques, familiarity with Agile methodologies, proficiency in data analysis and visualization tools, and exceptional communication and interpersonal skills.

Marketing Intern

Company: CARTO

Location: Other US Location

Posted Jan 16, 2025

CARTO, a leading Location Intelligence platform, is seeking a Marketing Intern for a 6-month placement. The intern will work on content creation, email marketing, event operations, and growth marketing. The ideal candidate is thirsty to learn, has a bias for action, pays attention to detail, is enthusiastic, and internationally minded. No formal experience is required, but interest in marketing and communication is necessary. The company offers mentoring, flexible work hours, and a big vision to help the world use location-based data to make better decisions.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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