Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Content Creator

Company: Ollie

Location: Remote

Posted Jan 24, 2025

Ollie is a company dedicated to enhancing the lives of pets and their owners by providing human-grade, tailored pet food and health services. They are seeking a Content Creator to develop engaging short-form video content for platforms like Instagram and TikTok. The ideal candidate should have a proven track record in social media content creation, a deep understanding of social media platforms, and strong visual and storytelling skills. The role is remote within the US and offers a competitive salary, company stake, and comprehensive benefits. Ollie values diversity, inclusivity, and continuous improvement.

Manager, Billing Operations GPO

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Billing Operations Global Process Owner (GPO) Team member. The role involves identifying areas of improvement in billing and AR processes, applying Zuora Billing technical knowledge, defining user stories, overseeing UAT, and collaborating with cross-functional teams. The ideal candidate will have a Bachelor's degree, 3-5+ years of relevant SaaS experience, high proficiency with Zuora Billing and Salesforce, and strong problem-solving skills. GitLab offers a flexible, remote work environment, comprehensive benefits, and a commitment to diversity and inclusion.

Customer Enterprise Architect:

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Director, Law Firm Attorney Management

Company: LegalZoom

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Strategic Account Executive - Aerospace & Defense (m/f/d) - REMOTE

Company: Ansys

Location: Griesheim, Germany / Remote

Posted Jan 24, 2025

Ansys is seeking a Strategic Account Executive to build long-term relationships with key global customers, driving new business opportunities and maximizing partnership profitability. The role involves understanding customer priorities, articulating Ansys' value, and leading the account planning cycle. Key responsibilities include sales activities, establishing business relationships, understanding competition, creating long-term strategies, facilitating touchpoint activities, documenting ROI, developing partnerships, and maintaining a healthy pipeline. The ideal candidate should have a technical or business degree, 6+ years of experience, and demonstrated success in technical sales. Fluency in English and local language, and up to 50% travel are required. Ansys values innovation, integrity, and employee success, and is committed to diversity and inclusion.

Service Sales Account Manager

Company: Hitachi Energy

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Senior Product Manager, Network Quality

Company: Field Nation

Location: Remote

Posted Jan 24, 2025

Field Nation is a platform that connects businesses with service professionals, aiming to grow service offerings and empower technicians. The Senior Product Manager Network Quality role is crucial for establishing and maintaining high-quality standards across the marketplace. The role involves leading initiatives to improve provider quality, designing tools and incentives for quality monitoring, and collaborating with cross-functional teams to deliver feature improvements. The ideal candidate should have 5+ years of product management experience, strong analytical skills, and a customer-centric mindset. Field Nation offers a flexible work environment, unlimited paid time off, and competitive benefits.

Cyber Security Architect

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Account Development Representative, Enterprise

Company: Illumio

Location: New York, NY / Remote

Posted Jan 24, 2025

Senior Sales Executive

Company: Oscar Health

Location: Abilene, TX / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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