Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Photographer, ShowingTime+ (Sarasota, FL)

Company: Zillow

Location: Remote

Posted Jan 24, 2025

ShowingTime+ is hiring experienced part-time photographers for real estate media work. The role involves capturing high-quality photos, videos, drone imagery, and 3D interactive floor plans. Photographers will work 20 hours per week, with potential for full-time employment. They must have advanced photography skills, excellent customer service, and be comfortable working independently. The position requires a valid driver's license, reliable transportation, and the ability to drive longer distances. Zillow Group, the parent company, is committed to fostering an inclusive environment and offers competitive benefits.

Solution Sales Executive

Company: ServiceNow

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Appointment Specialist

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is hiring for a part-time Appointment Specialist role in Serbia, with the position being integral to the company's operations. The role involves managing real estate appointments, updating MLS listings, and resolving showing issues. The ideal candidate should have excellent communication skills, attention to detail, and at least 6 months of customer service experience. Zillow Group, known for its innovative culture and comprehensive benefits, is an equal opportunity employer committed to fostering an inclusive environment.

Senior Director Product Management (Remote)

Company: Broadridge

Location: Boston, MA / Remote

Posted Jan 24, 2025

Broadridge is hiring for a Senior North American Product Manager for SBL. The role involves gathering requirements, creating product designs, and defining user stories. The ideal candidate should have extensive experience in the Northern American Securities Finance Market, knowledge of Loanet, DTC, and Books and Records systems, and strong business analysis skills. The position is remote with limited travel for team meetings. The salary range is between $165,000 - $185,000. Broadridge values a diverse, equitable, and inclusive environment.

Integration Consultant

Company: UKG

Location: Remote

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking an Integration Consultant. The role involves delivering high-quality solutions, providing excellent consulting services, and ensuring quality in requested integrations. The ideal candidate should have 1-3 years of experience in a Professional Services consulting environment, strong communication skills, and a degree in Computer Science or related field. Preferred qualifications include knowledge in specialized functional areas, development languages, and development tools. UKG is committed to maintaining a diverse and inclusive work environment, offering comprehensive benefits and competitive pay.

Senior Engineer II - Availability

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Marketing Sales Specialist (EU Centric)

Company: TransUnion

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

TransUnion is seeking a Marketing Sales Specialist to join their team, focusing on the European market, particularly Spain, Germany, France, and BeNeLux. The role involves selling Marketing Solutions to prospects and existing customers, hitting revenue targets, and building strong partnerships. The ideal candidate should have a minimum of 7 years of experience selling Marketing solutions, a deep understanding of European Marketing, and excellent communication skills. TransUnion offers a competitive salary, benefits, and opportunities for growth.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages