Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Engineering Manager - Ads Retrieval

Company: Reddit

Location: Remote

Posted Jan 24, 2025

Reddit, a vast community platform with over 100,000 active communities and 97M daily active users, is seeking an Engineering Manager for Ads Retrieval. The role involves leading a team of ML engineers to develop large-scale retrieval systems and models, setting technical vision, and collaborating with cross-functional teams. The ideal candidate should have 2+ years of engineering management experience, 6+ years of industry experience in large-scale ML, and hands-on expertise with ML frameworks. Benefits include comprehensive healthcare, 401k matching, workspace benefits, and flexible vacation. The base pay range is $230,000—$322,000 USD.

Site EHS Manager (any site within Taiwan)

Company: GE Vernova

Location: Lugu, Taiwan / Remote

Posted Jan 24, 2025

Commissioning Engineer Mechanical

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

The job involves preparing, planning, and executing commissioning for mechanical systems of a combined cycle power plant. Responsibilities include managing and coordinating commissioning activities, ensuring safe start-up and testing, and facilitating system turnover. A degree in Mechanical, Technology Process Engineering or higher is required, with 1-2 years of relevant industry experience preferred. Fast learning, independence, active communication, and adaptability to multicultural environments are desired characteristics. This is a remote position with no relocation assistance provided.

Enterprise Deal Manager (APAC)

Company: Atlassian

Location: Yokohama, Japan / Remote

Posted Jan 24, 2025

Senior Manager, Value & Access - UK & EU

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Manager - Value & Access, UK & Europe. The role involves developing and implementing market access strategies for the Binding Site's diagnostic portfolio and pipeline products in the UK and EU. The ideal candidate will have a degree in a life science, health economics, health policy, or related field, along with 5+ years of experience in reimbursement and managed care in the pharma, medical device, or IVD industry. Key responsibilities include driving reimbursement strategies, leading patient-centered outcome evidence generation, coordinating HTA strategies, and collaborating with external stakeholders. The role requires strong communication skills, project management, and the ability to travel up to 20%.

Director, Software Engineering - Shopping (Remote Eligible)

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 24, 2025

Capital One is seeking a Director of Software Engineering to lead a talented team in delivering a superior customer experience. The ideal candidate should have at least 5 years of experience leading software engineering teams, object-oriented programming, and developing web applications. They should also have a proven track record in delivering new consumer-facing software products and a strong engineering background. The role involves managing application development, recruiting top talent, and ensuring high availability and performance of business applications.

Sales Support Specialist

Company: The Los Angeles Times

Location: El Segundo, CA / Remote

Posted Jan 24, 2025

Quality and Continuous Improvement - Design - Japan

Company: Hitachi Energy

Location: Remote

Posted Jan 24, 2025

The role involves establishing and maintaining a Quality culture within the organization, acting as a role model for Quality and Continuous Improvement, and influencing employees to support these strategies. The individual will also drive the organization towards a learning culture, enhancing lessons learned and best practices. They will support audit management, project execution teams, and factories in enhancing production processes to meet Japanese utilities expectations. The role requires an Engineering degree, Quality Management Systems knowledge, understanding of Japanese market requirements, proficiency in English, extensive industry experience, and familiarity with Hitachi Energy's core values of safety and integrity.

Distribution Manager, Southern Europe (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Distribution Manager for Southern Europe. The role involves driving new business opportunities with partner networks, building territory plans, and developing partnerships to achieve growth. The ideal candidate should have 5+ years of experience in channel/distribution sales, preferably in cybersecurity, with excellent networking skills and the ability to influence C-level decision-makers. The position offers a remote-friendly culture, competitive compensation, and comprehensive wellness programs. CrowdStrike is committed to fostering a diverse and inclusive work environment.

Software Engineer-Front End Developer

Company: Kyndryl

Location: Gurgaon, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Software Engineering - Developer with extensive experience in Node.js, React, HTML, JS, CSS, Figma, Rest API, GitLab, Bitbucket, Nunit, NPM, Nuget, Jira, SQL, and Linux/UNIX. The role involves designing, developing, and implementing cutting-edge software solutions, ensuring high-quality code, and contributing to a team passionate about innovation and excellence. The successful candidate will have the opportunity to architect solutions, test code, and deploy CI/CD pipelines. They will work closely with other engineers, business analysts, product owners, and architects to deliver industry-leading systems. Kyndryl values diversity and offers a range of benefits, including employee learning programs and a volunteering platform. The career path offers opportunities for growth and advancement, with potential roles such as Principal Engineer or Vice President of Software.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages